Current Vacancies at RCL FOODS

• The New Business Development Manager will be entrusted with developing, implementing and supporting the Vector primary distribution growth strategy; Act as a frontline interface to current and future primary transport customers and suppliers; Identifying further growth opportunities within the primary transport sector both to potential manufacturers of goods as well as the retail industry; Providing support to and implementation of the Empty trips strategy; Leading a team of primary transport controllers, expeditors and agents aligned to Vector Logistics leadership standards; and To fully benchmark industry trends and technological advancements.

Minimum Requirements    

• B Com Logistics or Supply Chain Degree preferably with a postgraduate qualification.
• Valid Code EB drivers'
• 5 - 10 years of experience in transport logistics preferably in an FMCG environment.
• Experience in Customer relationship management.
• Proven track record of innovation (idea to execution).
• Ideally a strong understanding of primary transport.
• Strong knowledge of logistics systems and technologies.

Duties & Responsibilities    
Key Responsibilities

• Lead the primary transport growth ambitions through a combination of retaining and growing existing client base, introducing new cold chain customers, and creating opportunities to enter new markets. Lead, develop and grow a strong team through the daily application of sound Vector leadership principles. Deliver income statement profitability and show strong commercial understanding and acumen.

Relationship Management

• Be the face of the primary transport business, strong relationships both with transporters as well as customers.
• Conduct regular client reviews.
• Manage relationships with internal Vector customers.
• Manage complaints as and when they arise.
• Conduct and conclude all investigations arising from transport queries or disputes, temperature issues, delay charges.
• Escalate to Transport excellence exec, if necessary.
• Management of RFP/RFQ processes, rate negotiations, contract amendments and all relevant business processes involving vector primary transport.
• Coach and develop primary transport team on relationship management.

Key Account Management

• Support vector wide integrated key account management engagements.
• Develop and deliver value adding business intelligence as and when required.
• Commit to collaborative processes to ensure continuous improvement and mutual benefit.
• Attend principal relationship briefs as and when required.
• Ensure strong social systems and communication platforms are in place.
• Ensure monthly billing accuracy.

Administration

• Ensure all admin processes are completed as required, documents received back as per standard and concluded within specified time limits.
• Support admin team with queries arising against either transporters or customers.
• Manage any disputes arising and their associated admin.

Business Development / Improvements

• Expand client participation in the Vector service and product offering.
• Drive business growth by encouraging principals and customers to direct volume into Vector.
• Optimize network by utilizing scale to offer differentiated service to vector customers.
• Collaborate closely with internal Vector teams to improve both upstream and downstream reliability, assist with improved inbound service levels, improve stock availability and on-site congestion.
• Constantly assess and review changes in market, trends, and technologies to always ensure benchmark status.
• Utilize all available Vector resources to ensure the optimal solution is provided for the long-term benefit of our customers.

Communication (within Vector and its partners)

• Handle communication in relation to stock and associated issues.
• Communicate requests from customers effectively.
• Manage the cross-dock function within Vector, ensure reliability of the secondary network dependent on these movements.
• Ensure strong communications channels 24 hours per day, ensure correct tools available.

Charge Maintenance

• Sign off monthly rate escalations based on fuel price adjustments.
• Annual/periodic review of fixed cost escalations based on relevant economic indices such as CPI, PPI etc.,
• Strong alignment between rate and margin, thorough understanding of tradeoffs between markup % and Rand values.
• Understanding of impact of lane rates on budget process.
• Strong budgeting understanding.

Reporting

• Compile review packs for al customer engagements.
• Print and compile reports and any ad hoc requests as requested.
• Report on compliance of both Vector and suppliers on variables as set out in the various service level agreements.
• Provide reports on both Vector and Supplier infractions to relevant Vector Functions and Stakeholders.
• Continuously improve the BI capabilities in conjunctions with business analyst and national BI team.
• Have ability to conceptualize and develop reports in Power BI.

Team Coordination and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution. 
• Support and drive the business core values.
• Manage colleagues and clients’ expectations and communicate appropriately. 

go to method of application »

• RCL FOODS is looking for an incumbent who will be responsible for maintaining diesel equipment operation by completing inspections and preventive maintenance requirements; correcting vehicle deficiencies; making adjustments and alignments; keeping records.

Minimum Requirements    

• Matric
• Qualified Diesel Mechanic
• Valid Drivers License 
• 5 years of experience in a similar role

Behaviour Standards

• Be brilliant at the basics
• Face the brutal facts
• Smash the silos
• Lead with integrity, respect and energy
• Be curious and challenge change
• Take accountability for results and people

Knowledge

• Organisational/business unit processes
• The sector and its offerings
• Coaching
• Audit and compliance
• Recent laws and regulations

Skills

• Verbal and written communication
• Computer literacy
• Report writing
• Interpersonal
• Logical thinking
• Analytical thinking
• Decision making
• Presentation and facilitation
• Negotiation
• Organisational awareness
• Influence

 Attributes

• Persuasive
• Initiative and assertive
• Tolerant of stress and pressure
• Creative
• Proactive
• Attention to detail
• Deadline driven
• People orientated
• Able to interact at all levels of the organisation
• Results/Goal oriented
• Able to encourage and motivate people

Duties & Responsibilities    

• Determines vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.
• Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; completing winterization procedures.
• Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems, such as, power and drive trains, electrical, air conditioning, fuel, emission, brake, steering, hydraulics; completes machine shop operations; making adjustments and alignments including bearing loads, gear tooth contact, valve mechanisms, governors, oil systems, control linkages, clutches, and traction units.
• Verifies vehicle performance by conducting test drives; adjusting controls and systems.
• Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
• Maintains vehicle appearance by cleaning, washing, and painting.
• Maintains vehicle records by annotating services and repairs.
• Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Contains costs by using warranty; evaluating service and parts options.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipts.
• Updates job knowledge by participating in educational opportunities; reading technical and regulation publications.
• Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

go to method of application »

• RCL FOODS is looking for a decisive, efficient and innovative individual with an FMCG background in Account Management support. The purpose of the role is to lead Regional and National customer negotiations and provide support to the Customer Executive and National Account Manager/s in the smooth running of a portfolio of accounts.

Minimum Requirements    

• Marketing and sales degree or diploma.
• Valid Code EB drivers’ license.
• Minimum of 2 years of account management, customer related and administrative experience.
• Minimum of 2 years of experience using data and insights platforms.

Duties & Responsibilities    

• Build strong and progressive relationships through all levels with selected customers.
• Attend weekly and monthly customer meetings.
• Day-to-day customer engagement and resolving customer queries.
• Manage customer negotiations including price increases, trading terms and spend.
• Order management and resolve queries. Manage internal stakeholders and customer communication.
• Pricing management and resolve queries. Manage and implement the RCL FOODS pricing mandates and ensure pricing compliance.
• Developing and maintaining promotional grid and endure promotional compliance.
• Preparation and management of budgets.
• Maintaining internal systems in line with requirements and deadlines.
• Preparing customer, competitor and category reviews.
• Understand profitability and apply return on investment principles.
• Participate in the forecasting and demand planning process.
• Develop account plans and strategic customer/growth plans.
• Execution and tracking of innovation and new listings.
• Activate growth plans within the customer's organization.
• Track/measure the success of growth initiatives (launches/ promotions/activations).
• Monitor and report sales performance by customers.
• Develop and maintain relationships with operations and planning staff.
• Conduct regular analysis of customer product assortments and planograms.
• Cross-functional category discussion to capitalize on growth opportunities.