Current Vacancies at Motus Aftermarket Parts

Alert Engine Parts is searching for a RFC Clerk to join the branch in Brackenfell. The incumbent will be responsible for all the Return for Credit stock including the administration and reports related to the stock.

Requirements:

• Grade 12
• At least 3 years’ experience in a similar environment 
• Great communication and customer service experience 
• Familiar with ELCB system- desirable 
• Technical background- Desirable
• Honest, trustworthy and reliable
• Clear criminal record 

Key Performance Indicators includes, but not limited to.

• Ensure all parts returned for credit are processed immediately as per the prescribed work instructions.
• Attend to queries regarding this process, internally and externally.
• Ensure parts returned are accompanied by appropriate documentation
• Ensure the process of evaluation of these parts is strictly followed.
• Consult with the technical department on any uncertainties on part returned.
• Clean deck concept is to be strictly applied.
• Liaison with customers regarding RFC's.
• Ensure all stock process is returned to stock without delay.
• Assist in stock take procedures
• Assist area co-ordinator to ensure continuity of the process of the key functions is maintained.
• Be able to work in other departments when required to do so
• One hour must be allocated every day, for destroying of unsalable/faulty import goods.
• If there are no goods for binning, he must assist with checking of rfc goods.

Claims

• Ensure all parts returned for claim purposes are processed immediately to the claims department as per the prescribed work instructions.
• Close communication with the Technical Department for technical advice regarding any uncertainty.
• Ensure all documentation is filed with sufficient traceability.
• Housekeeping of the working area.
• Adhere to company policies and procedures.
• Reporting discrepancies immediately to supervisor

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Alert Engine Parts is searching for a Counter Salesman to join the branch in Brackenfell. The purpose of this position is to sell and exceed sales targets while always maintaining great customer satisfaction.

Requirements:

• Matric
• Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential 
• Extensive experience in an automotive sales environment dealing with customer needs.
• Technical background- Desirable
• Proven track record
• In depth product knowledge 
• Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Thorough knowledge of the geographical area of responsibility.
• Good planning and time management skills
• Be a good team player
• Negotiation skills
• Self-motivated
• Honest and show integrity 
• Clear criminal record

Key Performance Indicators includes, but not limited to.

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Manage counter sales and ensure that optimal customer potential is achieved.
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, tele sales, and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.   
• Receive inbound customer sales inquiries
• Cold calling when necessary
• Provide quotations, product, and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

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Motus Aftermarket Parts is searching for a Demand Planner/Network Planner to join the team in Meadowview Head Office. The purpose of this position is to ensure the ordering process integration between the Demand Planning Tool and the ERP System is operating correctly. 

Requirements

• Grade 12/Matric
• Supply Chain Diploma/Certificate or studying towards- Desirable 
• Experience within the Supply Chain
• Honesty and Integrity
• Ability to work in a team
• Attention to detail
• Strong analytical and problem solving skills
• Excellent verbal and written communication skills
• Possess the ability to work productively without supervision
• Must have a good understanding of local and overseas supply chain
• Ability to work under pressure
• Computer literacy, proficiency in MS Office
• Clear criminal record 

Preferred Skills:

• Must be an Engineer or have a strong engineering background.
• Must have supply and logistics experience.
• Preferably from the Motor Industry
• Preferably have experience in an optimization tool
• Experience in business intelligence reporting
• Power BI experience or any other data warehouse tool

Key Performance Indicators will include, but not limited to; 

DEMAND PLANNING AND PURCHASING

• Implement and adhere to Purchasing & Supply Chain Management policy and procedures.
• Ensure the ordering process integration between the Demand Planning Tool and the ERP System is operating correctly.
• Review suggested orders for completeness, accuracy and compliance with management expectation as well as existing policies and procedures.
• Compile and validate suggested orders based on the demand planning calculation and inventory planning model parameters.
• Processing & placement of Purchase Orders via the ERP on suppliers.
• Review the product sales forecasting exception management to ensure adequate demand planning methodology can be implemented and maintained
• Analyse the lost sales occurrences and implement preventative measures and effective inventory replenishment methods.
• Review the critical Stock-Out and Potential Stock-Out occurrences with the respective suppliers and manage the corrective action required to minimizing lost sales.
• Supplier delivery commitment administration and liaison with the Shipping Department.
• Expedite and follow-up of overdue Purchase Orders with the Suppliers and maintain accurate delivery dates critically important for the demand planning.
• Coordinate Supplier new product introduction activities.
• Ensure all promotional orders are placed with urgency.
• Expedite promotional orders and ensure stock is received before promotion starts.
• Track availability of promotional items for the duration of the promotion.

 MASTER DATA

• Assume full responsibility for managing the Supplier and Product Master Data.
• Organize, update and retain supplier information as well as product information required for the successful sourcing of the business requirement.
• Analysis and review of supplier lead time optimization.
• Organize updates and retain product information records.

 INVENTORY MANAGEMENT

• Implement and adhere to Purchasing & Supply Chain Management policy and procedures.
• Identify and manage the exceptions residing outside the applied planning methodology effective scope.
• Review and verify correctness of the negotiated sourcing parameters applied to the Suggested Orders.
• Constantly review the Supply Chain efficiency in relation to our changing demand conditions and recommend amendments to the inventory planning model parameters.
• Drive cost effectiveness of the supply chain in collaboration with Branch inventory requirements.
• Initiate alternate sourcing activities for underperforming Supply categories based on product availability achievement at Branch level.
• Actively participate in sourcing decisions to ensure that the Supply Chain planning parameters are clearly defined and will achieve the company defined inventory results.
• Responsible for maximizing inventory availability without negatively affecting Inventory investment objectives as defined by management.
• Execute planned activities that would ensure efficient inventory management properly.
• Liaison with the Product Management & Procurement team ensuring product life cycle changes are managed to avoid obsolescence and excess inventory provision.
• Monitor buy-outs and communicate range development requirements to Product Management and Procurement.
• Research market changes and future developments affecting the supplier base and its ability to fulfil the business requirements.
• Liaise with Branches and Sales department with regard to the identification and effective disposal of excess inventories at acceptable profit margins.

SUPPLIER MANAGEMENT

• Manage and maintain Supplier Supply Delivery performance to ensure that the lead time applied in Demand Planning represents the accurate Supplier Reliability to maximize capital investment in inventory.
• Actively liaise with poor performing suppliers and implement sensible corrective action ensuring full participation from the respective suppliers.
• Assist suppliers in optimizing the supply chain by means of detailed forecasting and ensuring a common understanding is established with suppliers in respect to the company’s expectation and the Supplier’s realist deliverable.
• Review and manage the underperforming suppliers avoiding overdue order status affecting the Customer Service level.
• Ensure continuous supply from reliable suppliers according to company standards for regional specific requirements.
• Conducts the Demand Planning Review and Forecasting with suppliers ensuring future demand and expected supplier performance are managed to maximize product availability.
• Ensure supplier service level agreements are maintained as per set objectives.

REPORTING

• Compile detailed Reporting on the key Supply Chain Management performance areas and take appropriate action based on the trend analysis.
• Monthly Reporting and Trend Analysis.
• Product and Supplier purchase volume and sourcing condition analysis and reporting.

 COMMUNICATION

• Communicate orally and in writing with Branches, Co-Workers, Suppliers and the Divisional Companies.
• Proactively communicate supply risks to the branches ensuring supplier delivery performance commitments are monitored until supply situation stabilizes.
• Actively communicate internally the status quo identifying supply risk areas and propose appropriate action to mitigate the stock-out risk.
• Liaison with the sales team at branch level and communicate additional customer requirements to Product Management & Procurement.

 GENERAL

• Work within established processes defined by management.
• The above job description is intended to describe the general nature and level of work being performed by the incumbent and is not intended to be construed as an exhaustive list of all responsibilities, tasks and skills required to perform this job. The incumbent may be required to perform additional tasks and duties outside of this description, if so required.

 EVALUATION:

• Performance of this job will be evaluated in accordance with the provisions of the Company policy on evaluation of personnel.

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Midas is searching for a target driven and enthusiastic General Worker to join the branch in Schweizer-Reneke.  To perform general warehouse duties such as stock taking, binning, picking, packing, checking, moving stock, and ensuring that the warehouse is always clean.

Requirements:

• Grade 12, Literacy and Numeracy equivalent
• At least 3 Years in a warehouse and or logistics environment- Desirable
• Spares/Motor/Engine parts knowledge, warehouse systems and procedures
• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Physically fit
• Honest and show integrity
• Clear criminal record

Key Performance Indicators includes, but not limited to.

Binning

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked as per company standards

Picking

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done daily
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

 Scanner Control

• Issue scanners to all operators daily.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet

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Midas is searching for a Regional Retail Manager to be in charge of the Free State area. The purpose of this position is to ensure growth and success for the entire branch, reach financial targets and profits. 

Qualifications and Experience:

• Grade 12 / matric essential
• Degree / Diploma in Business Management or Marketing advantageous
• 3-5 years’ knowledge and experience of sales and marketing of Commercial Vehicle Parts

Knowledge Skills and Abilities:

• Management Skills
• Customer Orientation
• Negotiation Skills
• Understanding of HR and IR policies and processes
• Excellent Communication Skills, both written and verbal
• Organizational skills
• Computer literate
• Administrative skills
• Coaching and mentoring

Key Performance Indicators will include, but not limited;

Profitability and Cost Control

• Ensure department achieves budget objectives by continuous examination of operating controls
• Manage the department efficiently
• Maintain effective control of expenses in line with budget objectives
• Ensure all outstanding debts are collected expeditiously
• Ensure all parts purchased are controlled and sold at a profit
• Review pricing policies, labour rates, fleet discounts, parts pricing and other company and factory policies
• Monitor all warranty claim submissions and requisite credits and take action as required

Customer Satisfaction

• Improve the quality of Customer Service and Retention by enhanced facilities
• Improve Sale people skills by effective marketing and ongoing staff training
• Maintain records of Customer complaints
• Maintain and / or congratulation for use and action as required

Staffing

• Establish the levels of staff required to achieve budget
• Recruit, select and train staff
• Ensure that training standards are fully maintained so that future manpower requirements are covered
• Establish training needs, plan programmes and maintain records of training and costs thereof
• Conduct staff performance appraisals twice a year and ensure that action is taken on results thereof
• Conduct staff meetings

Marketing and Sales

• Draw up and initiate marketing plans
• Instigate and operate advertising and promotional activities with the Marketing department

Asset Control

• Ensure that premises and equipment and other assets are controlled and used effectively
• Establish adequate safety and security procedures to protect property and personnel
• Check all equipment for condition and accuracy of diagnosis

Housekeeping and Safety

• Be familiar with the BSOPs and Delegation of Authorities/Limits
• Implement and ensure compliance with safety rules, legislation and environmental concerns
• Ensure that the general appearance of the department/branch is of the highest standard
• Ensure that all clerical functions within the department are carried out in accordance with policies
• Review with departmental activities and reporting structures

General

• Attend functions
• Perform any other reasonable duties which may be required
• Promote the SOP in all aspects of the operation

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Midas is searching for a Warehouse Admin Clerk to join the branch in Uitenhage. The purpose of this position is to assist the admin and finance department with invoices, data capturing, filing and scanning. The successful candidate would need to be detail orientated and persistent.

Key Performance Indicators will include, but not limited to;

• Sign for documents delivered to NAPA/DROP.
• Date stamp all invoices received.
• Tick invoices received against Supplier list.
• Supplier to be informed immediately on invoices not received.
• Place invoices in IN TRAY of data capture clerks to process.
• Credit notes to be checked on ELCB and passed to Credit Controller to sign off.
• Distribute Supplier statements to Creditor’s department.
• Assist with archiving invoices, credit notes.
• Mark and label courier bags and place in pigeon holes.
• Arrange with courier company date for collection, 3rd working day in the new month.
• Assist with data capture
• Run ticking list weekly, invoices in pigeon hole to be ticked off and placed in courier bags.
• Filing for Accountant and FM.
• Adhoc work on request.
• Process Supplier invoices accurately, within a day or form date received.
• Verify information form source document before loading invoice.
• Queries on invoices to be given to the Accountant to follow up.
• Photo-copy supplier invoices.
• Supplier and Customer’s invoice to be scanned correctly.
• Attach copy of supplier invoice to customer copy, once again verify information.
• Invoices to be placed in pigeon holes.
• Invoices to be archived every quarter.
• Statements with invoices to be sent to customer via courier on the 3rd working day of the new month

Requirements

Qualifications & Experience:

• Grade 12
• Competency in MS Word, databases and accounting software
• Basic accounting procedures
• 1 – 2 years creditors experience
• Clear criminal record

Knowledge Skills and Abilities:

• Accuracy and attention to detail
• Aptitude for numbers
• Well organized
• Goal orientated
• Effective communicating techniques

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Parts Incorporated Africa is searching for a target driven and enthusiastic (X2) Salesman to join the branch in Polokwane. The purpose of this position is to meet all sales target and maintain great customer satisfaction at all times. The successful candidate would need to have good communication and negotiation skills. 

Key Performance Indicators will include, but not limited to:

• Manage customer sales and ensure that optimal customer potential is achieved
• Achieve the sales target set by the Sales/Branch Manager
• Plan, forecast and report on sales potentials by customer
• Report all competitor pricing and activities
• Report all customer information regarding delivery & account problems
• Build and strengthen customer relationships
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound inquiries
• Assist all other departments (Accounts, Despatch, Warehousing & Receiving) to ensure good co-operation withing the company does minimize customer queries

Requirements

• Matric
• Minimum of 2 years experience in a sales parts environment
• Extensive experience in a sales environment within the automotive industry
• Be a good team player
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Good planning and time management skills
• Clear criminal record