Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
Read more about this company
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Services Group and the client with regard to services rendered.
- Ensuring that Security Staff maintain required performance at all times
- Liaising daily with the Client and Senior OPS Manager on various operational issues.
- Submitting relevant daily and weekly reports to the client.
- Weekly meetings with Trustees and FSS Management
- Monthly Security Reports to Client
- Manage and Control Security Access Control System
- Registration of Contractors and Visitors
Other personality attributes:
- Matric certificate and / or equivalent
- Psira Grade A registration and accreditation
- At least 3 years’ experience in the security industry
- Must display good leadership qualities
- Valid driver’s license is required
- Own Reliable Transport is required
- Afrikaans and English speaking
- Computer Knowledge
go to method of application »
Duties & Responsibilities:
- Source and acquire new business in B2B and SME through an ongoing prospecting plan
- Generate business in the assigned accounts as well as attain new accounts for the business in line with Targets as set from time to time
- Ensure client’s needs and expectations are met by the business
- Maintain knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate accounts to stay with the business and create new customer relationships
- Ensure profitable sales volume and strategic objective targets are met
- Assess, clarify, and validate the consumers’ needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards
- Work closely with the customer support and resource management departments in an effort to meet customer performance objectives as well as the customers’ expectations through complimentary cross-functional efforts
- Regular follow up of orders
- Assist with timely collections of outstanding invoices
- Developing Budgets
- Managing any issues that may arise with both internal and external customers
- Help develop initiatives to increase customer satisfaction and retention
- Assist the Company’s management with company-wide strategic planning
- Ensure works are executed as per company policies and procedure
- Prepares detailed proposals/quotes dependent on each consumer’s requirements
Minimum qualifications and experience:
- Matric / Grade 12
- Relevant qualification/degree advantageous
- Minimum 3 years experience
- Excellent verbal and written communication skills
- Computer Literate (MS Office, Excel, PowerPoint)
- Great Interpersonal Skills
- Prior experience in Telematics advantageous
Attributes:
- Action orientated
- Time Management
- Planning and Organizing
- Attention to detail
- Problem Solving
- Analytical
- Be comfortable with working in a fast paced and pressurised environment
go to method of application »
Minimum Requirements:
Skills & Attributes:
- Excellent verbal & written communication skills
- Computer literate – Excel essential
- Listener experience advantageous
- Excellent telephone skills
- Strong organization and supervisory skills
- Solid attention to detail to ensure accuracy of information
Job Function:
- To receive from the admin co-coordinator all contracts, costing sheet and quotations for new and existing clients to capture with extreme care to ensure complete, accurate and reliable information regarding the client.
- To ensure that the quotation and the costing sheet to be handed to the Technical co-coordinator so that she/he can schedule the appointment for the client.
- To inform the admin coordinator timeously of all queries or incorrect information found on contract, costing sheet or quotation
- Ensure that all information is captured without errors, ensuring the accuracy and consistency of the data base which is pivotal to the success of the company.
- Ensure that all required data is captured correctly on listener.
- To ensure that all client application forms (CAF) are captured and filed daily.
- Provide customer record information to Dealers to commence installations and services.
- Ensure that all original contracts merged with client application forms are handed to the auditor on a daily basis after the clients profile has been captured and updated all other information on listener for all sales channels including Dealer contracts.
- Due Diligence Calls made to new Dealer clients to verify contract purchases and communicate to the Dealer Administrators
- Ensure that disciplinary code is adhered to at all times
- SOP’s must be upheld
- Meeting and keeping on agreed upon targets-Kemsley
- Ensure SOX compliance at all times.
- Review invoices to identify any errors before invoice delivery
- Maintain and update customers' database.
- Improvise existing billing procedures to avoid recurrence of errors.
- Timeous Resolution of internal & external customer queries within the agreed departmental/business unit SLAs;
- To provide telephonic & written communication (feedback) to bank and region as & when the queries are resolved
- Ensure that the Big 5 principles are upheld at all times
go to method of application »
Essential Duties & Responsibilities:
- Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients.
- Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
- Securing profitable new business.
- Attending to potential clients in different areas of responsibility.
- Addressing and resolving client's queries promptly and satisfactorily.
- Physically conducting site surveys for all security requirements.
- Personally, designing and costing the complete solution offering.
- Preparing and presenting complex proposals and presentations.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients.
- Planning, budgeting, co-ordinating and attending to client's requirements.
- Assisting with marketing related issues.
- Compiling and submitting weekly and monthly management reports.
- Acquiring thorough in-depth trade and competitor knowledge.
- To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached.
- Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
- Ensure only approved equipment in accordance with company policies are sold
- Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market.
Behavioural Competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Computer literate – Powerpoint, Word, Excel, Outlook
- Excellent telephone skills
- Adaptability
- Accountability
- Self-Motivation
- Negotiation
- Persuasiveness
- Presentation skills
- Resilience
- High level of Integrity
Minimum Qualifications and Experience:
- Post Matric qualification or equivalent
- Senior Solution Sales experience in security industry essential
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Professional and well presented at all times
- Ability to work under pressure and for extended hours, if required
- Must be prepared to travel
- Valid driver’s license
- Reliable car
- PSIRA grading for position – Grade B (Company Requirement)
go to method of application »
inimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
inimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
inimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cashier experience or similar role
- Able to work under pressure
Job Specification:
- Ensure that cash processing procedures are adhered to
- Counting and verifying money
- Balancing and reconciling money
- Operating money counting machines
- Packing ATM’s
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Willing to work overtime
- Alertness
- Possess numeric skills
go to method of application »
Minimum Requirements:
- A clear criminal record
- Matric certificate or equivalent
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 1-2 years’ administration/ receptionist experience
- Excellent verbal and written communication skills
Job Specification:
- Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
- Maintain and update branch telephone directory
- Escalate enquiries, compliments, complaints and provide feedback to customers as required
- Taking meeting minutes
- Arranging courier services; receiving, sending and distributing mail/ parcels
- Receiving and welcoming of visitors and suppliers
- Arranging access for and scanning of visitors and suppliers as required
- Screening with individuals entering the building
- Ensure compliance with security procedures by monitoring logbooks, issuing visitor passes; monitoring reception and admin area; reporting suspicious activity
- Provide administrative support to the Branch Manager as required
- Assisting with general office enquiries and office tasks
- Keeping reception tidy at all times
Core Competencies and Other Personality Attributes:
- Self-development
- Communication skills
- Customer focus
- Must be honest and reliable
- Must have excellent verbal and written communication skills
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Ability to work without supervision
go to method of application »
inimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
inimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
Minimum Requirements:
- Clear criminal record
- Excellent communication skills
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 5 years’ experience in technical/ maintenance work
- Bulugaya System experience is advantageous
- Must be able to work unsupervised
- Must have knowledge of different types of vehicles
- Must be familiar with camera’s, biometrics, and electrical fences
- Valid drivers license
- Own transport is an advantage
- Must be willing to travel and work extended hours when required
Job Specification (not totally inclusive):
- Diagnosing electrical issues and vehicle security systems
- Checking and replacement of the required wiring of the vehicle system
- General maintenance on OTC vehicles including replacement of faulty OTC locks and attending to vehicle breakdowns
- Compiling paperwork for each vehicle
- Replacement of broken keypads
- General maintenance
Other Personality Attributes:
- Highly motivated and enthusiastic
- Alertness
- Punctuality
- Problem solver
- Good interpersonal skills
- Ability to work under pressure
- Able to follow instructions accurately
go to method of application »
Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cashier experience or similar role
- Able to work under pressure
Job Specification:
- Ensure that cash processing procedures are adhered to
- Counting and verifying money
- Balancing and reconciling money
- Operating money counting machines
- Packing ATM’s
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Willing to work overtime
- Alertness
- Possess numeric skills
go to method of application »
inimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
Minimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
Minimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
go to method of application »
Minimum Requirements:
- Grade 12 or NQF Level 4 Certificate
- MS Office computer literacy (Word, Excel & Outlook)
- Good interaction skills, bilingual, communication & negotiation skills.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustable characteristics.
Key Performance Areas: (not totally inclusive):
- Complete all daily reports of different Client’s / Superiors and send at end of shift.
- Make sure all Registers are up to date
- Make sure all Standard Operational Procedures are adhered to
- Report any differences over R 50.00 to Branch Manager.
- Report any faulty equipment to Branch Manager.
- Report all consumables to Branch Manager.
- Handling al queries, incident and initial investigation reports.
- Make sure Tellers have all relevant documentation for daily use.
- Make sure all relevant documentation is completed
- Make sure all relevant documentation is filed
Specific Job Responsibilities
- Detailed feedback needs to be supplied on queries received from the SBSA team.
- Ensuring all daily reports and statistics are up to date, accurate and submitted to the relevant SBSA email recipient at EOD – 16H00
- Ensuring to honor the TAT by meeting the 2 hour rule
- Detailed and accurate feedback on stock levels and the placing of orders to the SBSA team (Refer to SOP) once every 4 weeks
- Effective communication and accuracy upon submission of documents to the SBSA team
- Ensure all relevant documentation is complete / neat and filed daily
- Ensuring all stationary orders are dispatched to client timeously (Rubber bands , Deposit books , Money grips)
- Filling , archiving and dispatching of documents to Metro file with the correct documentation
- (Refer to SOP) ONE MONTH TO BE KEPT ON SITE
- Securing footage on the server and by copying on a CD for distribution to clients
- The TDC`S to be handed over to the respective CIT company and a proper out list to be submitted to the SBSA Team in order to trace the documents that needs to be delivered to the respective clients daily and confirmation required on a Friday by 13H00 that the TDC`s was sent out for the week.
- Reporting to the branch manager and the Regional CLO of the region to inform him/her of all incidents via e-mail and telephone daily by 16h00
Other Personality Attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focussed
- Team player
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail