Current Opening at Shoprite Group of Companies

Job Objectives    

• Supporting and participating in the design and development of the MMA tactical implementation plan for the MMA sales team in collaboration with other Financial Services leaders and stakeholders.
• Managing, guiding, and supporting all human resources / people related activities including the end-to-end employee lifecycle (hiring, onboarding, daily management, KPI discussions, performance management etc.).
• Within the context of the smaller team of MMA Sales Agents assigned to the team - operationally overseeing and embedding a strong customer centric and sales orientated culture by displaying a coach-like mindset.
• Being a role model to the team in terms of what great performance looks like – interacting directly with customers / participating directly in activations etc. to support and develop the team’s capacity to deal with a variety of scenarios - including the optimisation of every opportunity to make a sale.
• Maintaining and improving operations by participating in setting targets and effectively collaborating with other role players in the team to understand and execute effectively on the below operational impacting focus areas within the team context:
• Effectively ensuring compliance with operational guidelines and updating all team documentation to ensure the team is aligned with the company and team’s values and policies etc.
• Identifying and working with other cross-functional stakeholders to remove barriers and ensure operational readiness.
• Resolving escalations at the source to prevent reoccurrence where possible.
• Effective scheduling - design, deliver and maintain all processes and policies relating to workforce time and attendance and related logistics planning to ensure that the team is continually updated on their scheduling plan and specific activation requirements (time, uniform etc.)
• Effective quality assurance remediations and ongoing communication with the team.
• Co-creating effective methods for measuring quality and efficiency of the MMA Sales team.
• Effective monitoring of system performance, workflows, and interactions – conveying any operational barriers to the MMA Sales Manager and/or Operations Manager to ensure speedy resolution.
• Deliver daily, weekly, and monthly reports – including sales, bank account activations and other key activities as requested from time to time.
• Drive continuous improvement initiatives.

Qualifications    
Relevant degree or diploma in business, sales, communications or similar – (essential)

Experience    

• +2 years’ experience in a team leader capacity within a sales environment or equivalent with exposure to driving sales KPIs within a small, sales focussed team – (essential).
• Experience with people management of a sales agent team (or similar) with a proven track record of successfully motivating the team to achieve goals and targets – (essential)

Knowledge and Skills    

• Strong proficiency in MS Office 365 – (essential)
• Ability to travel at short notice (holder of a valid South African drivers' license) – (essential)
• People Centric! Passionate about people, the internal team, and customers, is an essential ingredient in the success of this role! Authentic and builds positive rapport with people: team & customers.
• Target and sales driven individual with good energy and drive. Passion for selling with a strong client orientation and commitment to providing exceptional customer service.
• Technical proficiency and understanding of Products/Services - Understands technical information and products to adequately perform on the job and guide customers towards a solution.
• Customer orientated - Always thinking of the customer first attitude.
• Excellent written and verbal communication skills ability to convey information and data clearly, accurately, and succinctly.
• Good problem-solving skills - Comprehends new information to generate insights while proactively investigating courses of action to identify feasible solutions
• Able to work under pressure, prioritise and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment.
• Comfortable with change and adapting to different requests.
• Self-motivated and driven with strong integrity - Takes accountability for actions and mistakes.
• Organised and detailed with good time management skills - Ability to prioritise a high volume of demand simultaneously in a fast-paced, unpredictable environment. Identifies the urgent and important tasks and priorities to ensure delivery to client and other stakeholders.

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Purpose of the Job    

• Transport route scheduling and optimisation
• System management (relevant within the operational and transport environment)
• Daily plan extractions
• Process Improvement and supply chain coordination between Transrite and DC’s operations
• Analyse planning and operational efficiencies
• Manage Planning related aspects pertaining to store openings and closures  
• Resolving of branch related queries within the planning (and related departments) scope
• Client service and customer communication
• Daily reporting
• Promotional tracking and execution
• Bulk scheduling
• Monitor all OK Franchise orders, queries and service levels

Job Objectives    

• Transport route scheduling and optimisation
• System management (relevant within the operational and transport environment)
• Daily plan extractions
• Process Improvement and supply chain coordination between Transrite and DC’s operations
• Analyse planning and operational efficiencies
• Manage Planning related aspects pertaining to store openings and closures  
• Resolving of branch related queries within the planning (and related departments) scope
• Client service and customer communication
• Daily reporting
• Promotional tracking and execution
• Bulk scheduling
• Monitor all OK Franchise orders, queries and service levels

Qualifications    

• Relevant Degree in Logistics/ Supply Chain / Industrial Engineering / Operational Research

Experience    

• Minimum of 2 years route scheduling experience in an FMCG environment or related experience 

Knowledge and Skills    

• Knowledge of SAP and a DC operation, Microsoft packages, Ortec Routing and Distribution (or related route optimization software), SAP Retail (or similar ERP Systems), Infor WMS 2000 Warehouse Management System (or similar WMS) and TMS (Transport management Systems) experience will be advantageous.

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Purpose of the Job    

The purpose of the Trainee Security Engineer is to support existing security measures/control and the creation of new or enhanced security measures, and ensure that all the organisation’s computer systems, networks and platforms are protected.

This role will also coordinate security measures that effectively safeguard sensitive data in the event of a cyber-attack.
In addition, this role will be assisting with the collection of threat intelligence and automating systems to consume threat feeds and track adversaries.
The role will also participate in the development and execution of large-scale cyber security initiatives and requires an incumbent with problem solving abilities who can work in a fast-paced environment and has a clear passion for cybersecurity and related technologies.
Within this context, our Cybersecurity team is looking to appoint a Trainee Security Engineer who has recently graduated with a degree in Information Technology, Computer Science or working towards an equivalent qualification and is eager to grow their career within cybersecurity. While providing support to the cybersecurity team, you will also be exposed to a range of cybersecurity
functions and teams (i.e., Red, Blue and Purple Teams)

Job Objectives    

• Assist with the building and development of security infrastructure.
• Monitor networks and systems for security incidents.
• Participating in forensics of security incidents.
• Performing security reviews of new and existing services (IT, OT, Cloud and Software).
• Assist with installation or processing of new security products and procedures.
• Looking for opportunities to innovate and optimize security solutions.
• Support systems providing security features such as firewalls, and authentication.
• Liaising / consulting internally with teams on security findings to solve vulnerabilities.
• Monitoring application and audit logging for security anomalies.
• Research and evaluate security technologies and methods for recommendations to clients
• Stay abreast with emerging security threats, vulnerabilities and controls.

Qualifications    

• Grade 12 certificate.
• Degree or Diploma in Computer Science, Cybersecurity, Engineering, or a related field
• Post Graduate Degree in the above or related fields.
• Security related certifications such as Security+ and OSCP.

Experience    

Exposure to:

• Linux toolset and Microsoft Operating systems and/or scripting i.e., Bash or PowerShell
• Cloud environment i.e., AWS, Azure or GCP, etc.
• Programming i.e., C#, Python, Java, PHP, Perl etc. 
• Proficiency in MS Office 365 with basic Excel skills.
• Basic knowledge of ISO 27001, WLA-SCS.

Knowledge and Skills    

• High level of self-motivation and drive to set, meet and exceed on goals and expectations. 
• Curious and willing to learn – Proactively identifies new areas for learning; seizes learning opportunities and actively uses newly gained knowledge and skill on the job.
• Good communication skills – Communicates well both verbally and in writing.
• Able to explain and simply technical concepts and confidently convey information to stakeholders. Able to compile well-developed and visual reports.
• Able to work under pressure and under tight time constraints in a high-volume, fast-moving environment.
• Creativity and Innovation - Approaches situations with an open mind and demonstrates a unique way to solve problems as opposed to relying on others.
• Use data to investigate problems, detect patterns and extrapolate insights.
• Stay updated on the latest research and developments in Security Engineering and adjacent fields to ensure the latest technology, techniques and methods are always applied.
• Has integrity and takes accountability for actions and mistakes.

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Purpose of the Job    

The purpose of the Software Engineering Apprentice is to support the software development teams in building cutting-edge software and systems for the Shoprite Group by designing, implementing, and testing of software applications using the best breed of software development technologies.
This role will work closely with the software development team to provide support in the development, deployment, and maintenance of assigned software solutions for the organization, as well as participate in code reviews and other software development processes, whilst being challenged and provided with tremendous growth opportunities in a customer-facing, fast-paced and agile environment. 
Within this context, our Software Development team is looking to appoint a Software Engineering Apprentice who has recently graduated with a degree in Information Technology, Computer Science or in a final year of completing an equivalent qualification and is eager to grow their career software development.
While providing support to the software development team, you will also be exposed to a range of software development practices and technologies. 

Job Objectives    

• Participate in cross-functional, agile software development teams to understand and support software development requirements and deliver high quality software. 
• Work closely with Senior and Lead Software Developers/Engineers and team to support with coding/programming in building innovative technologies in a large, distributed computing environment. 
• Assist in the design, development, and testing of software applications, using appropriate coding techniques and methodologies.  
• Demonstrate continuous effort to learn and improve within the team, and search for opportunities to innovate and optimize software solutions. 
• Utilize applicable technological resources to create conceptual, logical and physical solution on assigned solutions, using learnt coding techniques and methodologies. 
• Learn and apply software development standards and best practices for coding, unit testing, code reviews, etc. design and code the right solutions starting with broadly defined problems. 
• With support from Senior Developers Maintain and support existing software applications  
• Collaborate with other IT and business teams to integrate software solutions with existing systems 
• Support and Participate in Software Development Lifecycles (SDLC) to deliver high quality software. 
• Stay abreast emerging software development principles, designs, technologies, and coding standards.  
• Actively participate in Software Development Community of Practice sessions, including relevant learning and development channels. 

Qualifications    

• Grade 12 certificate. 
• Diploma/ Degree in Computer Science, Software/Computer Engineering, Mathematics, IT, related field or in final year of relevant qualification completion

Experience    

• Exposure with distributed, multi-tiered systems, algorithms, and relational databases (i.e., SQL, MySQL) 
• Proficiency with one or more high-level programming languages i.e., C#, Java, Python, Golang, Python, C, C++, PHP, etc.
• Exposure to OOP and SOLID programming or design principles. 
• Familiarity with software development tools such as Git, JIRA, or Agile methodologies
• Exposure to Linux toolset and Microsoft Operating systems and/or scripting i.e., Bash or PowerShell
• Experience with JavaScript Frameworks i.e., Angular, react, Vue.js, etc.
• Cloud environment i.e., AWS, Azure or GCP, etc.

Knowledge and Skills    

• Computer systems savvy - Basic understanding of key concepts and facts pertaining to computers and other hardware, programming languages, commercial operating systems, web or database systems, network hardware and software, IT security and other IT system technologies.  
• High level of self-motivation and drive to set, meet and exceed on goals and expectations.
• Curious and willing to learn – Proactively identifies new areas for learning; seizes learning opportunities and actively uses newly gained knowledge and skill on the job.
• Good communication skills – Communicates well both verbally and in writing. Able to explain and simply technical concepts and confidently convey information to stakeholders. Able to compile well-developed and visual reports. 
• Able to work under pressure and under tight time constraints in a high-volume, fast-moving environment. 
• Creativity and Innovation - Approaches situations with an open mind and demonstrates a unique way to solve problems as opposed to relying on others. 
• Use data to investigate problems, detect patterns and extrapolate insights. 
• Stay updated on the latest research and developments in Security Engineering and adjacent fields to ensure the latest technology, techniques and methods are always applied. 
• Has integrity and takes accountability for actions and mistakes.