Technical Analyst (Jira Configuration) at Parvana

Position Overview:

• Our client is embarking on a transformation project in terms of how they use Jira in both their and their clients' environment. We are looking for your wisdom, experience and solution design to lead this project.
• This is a unique opportunity to work on a project from end to end and to see your success in action.
• You will be responsible for redesigning the Jira instance to improve efficiency, standardise workflows, and enhance user experience.
• Your expertise will be crucial in laying the foundation for effective project management and collaboration across the organisation.

What you will be doing:

• Lead the reconfiguration of the Jira environment, including setting up new projects, boards, workflows, and schemes.
• Develop optimised workflows, custom fields, and screens tailored to team needs, ensuring best practices.
• Configure user roles, permissions, and integrations with tools like Confluence, Bitbucket, and Slack.
• Create custom dashboards and reports for real-time insights into project status and team performance.
• Implement Jira Automation and scripting to enhance efficiency and reduce manual tasks.
• Develop documentation and conduct training sessions for successful user adoption.
• Test configurations thoroughly and make continuous improvements based on user feedback.

What you need:

• A relevant tertiary qualification would be beneficial.
• 3+ years of experience in Jira configuration and administration, focusing on large-scale reconfiguration projects.
• Expertise in Jira Software,including designing custom workflows, screens, fields, and permissions would be ideal.
• Experience integrating Jira with other applications would be highly beneficial.
• Strong problem-solving abilities and experience analysing requirements and implementing solutions.
• Excellent communication skills for stakeholder interaction, training, and process documentation.
• Understanding how to use Jira to manage timelines and coordinate with teams to keep projects on track.
• Familiarity with Agile methodologies (e.g., Scrum, Kanban) would be advantageous.