Career Opportunities at Standard Bank Group

JOB DESCRIPTION

To implement and execute the workforce management plan over the Long, Medium, and short term across the voice branch and supporting departments. This includes forecasting scheduling and scenarios planning to help the business unit achieve service level targets and customer experience targets.

QUALIFICATIONS

Minimum Qualification:

• Degree in Information Studies

Experience Required:

• 3-4 years
• Experience in a workforce management environment
• Digital & eCommerce, CHNW

ADDITIONAL INFORMATION

Behavioural Competencies:

• Interpreting Data
• Challenging Ideas
• Articulating Information
• Interacting with People
• Resolving Conflict

Technical Competencies:

• Heart of Customer Experience
• Use of Process Design Tools & Systems
• Compliance
• Product Knowledge (Consumer Banking)
• Planning, Forecasting and Budgeting

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JOB DESCRIPTION

Fully accountable to provide functional support for the Costing and Recoveries services to various areas in the bank. This will involve develop and implement Costing & Recoveries processes, models and controls in the finance area

QUALIFICATIONS

Qualification required

• BCom or B Tech in Cost and Management Accounting,
• Maths Statistics, Analytics

Experience required

• 5-7 years experience in Finance

ADDITIONAL INFORMATION

Behavioural Competencies

• Generating Ideas
• Developing Expertise
• Documenting Facts
• Impressing People
• Resolving Conflict

Technical Competencies

• Financial Acumen
• Financial Analysis
• Management Accounting
• Statistical and Mathematical Analysis
• Reconciling Financial Records

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JOB DESCRIPTION

To develop and maintain complete data architecture across several application platforms, provide capability across application platforms. To design, build, operationalise, secure and monitor data pipelines and data stores to applicable architecture, solution designs, standards, policies and governance requirements thus making data accessible for the evaluation and optimisation for downstream use case consumption. To execute data engineering duties according to standards, frameworks, and roadmaps

QUALIFICATIONS

• Bachelor's Degree in Information Studies

Experience Required

• 8-10 years in Data and Analytics
• Deep understanding of data pipelining and performance optimisation, data principles, how data fits in an organisation, including customers, products and transactional information. Knowledge of integration patterns, styles, protocols and systems theory
• 5-7 years in Enterprise Technology & Solutions Architecture
• Experience in building databases, warehouses, reporting and data integration solutions. Experience building and optimising big data data-pipelines, architectures and data sets. Experience in creating and integrating APIs. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement
• 8-10 years in Software Engineering
• Experience in database programming languages including SQL, PL/SQL, SPARK and or appropriate data tooling. Experience with data pipeline and workflow management tools

ADDITIONAL INFORMATION

Competencies:

• Generating Ideas
• Exploring Possibilities
• Developing Strategies
• Providing Insights
• Interpreting Data
• Challenging Ideas
• Establishing Rapport
• Upholding Standards
• IT Knowledge
• Data Engineering
• Big Data Frameworks and Tools
• Data Quality

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JOB DESCRIPTION

To prepare credit applications and dealer approvals in alignment with risk and quality requirements that conform to Standard Bank’s lending policy.

QUALIFICATIONS

• Bachelors Degree in Business Commerce 
• Must have FAIS Accreditation (RE 5) 
• 3-4 years Experience within Personal and Business Banking in the preparation of credit proposals and analyzing financial statements.  

ADDITIONAL INFORMATION

Technical Competencies

• Knowledge of Standard Bank credit processes and systems
• Demonstrated Credit Application Process knowledge
• Financial Analysis
• Accounting
• Understanding of the Asset Base Finance level

Behavioural Competencies

• Adopting Practical Approaches
• Examining Information
• Documenting Facts
• Articulating Information
• Checking Details

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JOB DESCRIPTION

To support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational and credit management functions for an allocated Entrepreneur portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets.

QUALIFICATIONS

Minimum Qualifications

• Relevant NQF 6 qualification (FAIS recognised qualification)

Experience

• 3-4 years
• Business & Commercial Clients
• Experience as an Account Analyst with exposure to lending principles, sales and client servicing
• Experience in a back-office Account Support or Client Service Support role to understand how to interact with the client as well as to process client queries and requests
• Experience in Credit or Retail Credit Collections responsible to complete credit applications

ADDITIONAL INFORMATION

Behavioural Competencies:

• Developing Expertise
• Team Working
• Articulating Information
• Checking Details
• Embracing Change

Technical Competencies:

• Account Opening & Maintenance
• Product and Services Knowledge
• Product Related Systems
• Risk Awareness
• Risk Management

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JOB DESCRIPTION

To grow and retain a portfolio of high value Business Segment relationships by performing a proactive, mobile, value adding financial partnership role within the approved CVP. Adding value to client’s ecosystem through both financial and non- financial (e.g., platform business) solutions.

QUALIFICATIONS

Minimum Qualifications

• Business Commerce Degree (FAIS recognised qualification)

Experience

• Years: 5-7 years
• Experience in client facing role including sales, credit and relationship management.

ADDITIONAL INFORMATION

Behavioural Competencies

• Establishing Rapport
• Interacting with People
• Convincing People
• Showing Composure
• Providing Insights

Technical Competencies

• Risk Awareness
• Risk Identification
• Banking Process & Procedures
• Business Process Improvement
• Client Knowledge

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JOB DESCRIPTION

To fulfil and execute client demand for an assigned portfolio of high net worth accounts providing optimal service and support, while coordinating all Standard Bank products, services and resources, thereby enabling the achievement of defined revenue targets and client satisfaction, within applicable risk and governance parameters.

QUALIFICATIONS

• Minimum qualification: Degree in Finance and Accounting or Business Commerce
• Completion of FAIS regulatory exams
• 3 - 4 years experience banking experience in a Wealth Management business and a good understanding of operational and administrative processes as well as risk and compliance standards. Experience of working in a similar mid-office environment or operations would be preferred. 
• 3-4 years experience in a client facing environment fulfilling client demand (credit/banking/operations), with a focus on maintaining high standards of service and problem resolution and an understanding of products and services available to clients.

ADDITIONAL INFORMATION

Behavioural Competencies 

• Exploring Possibilities
• Adopting Practical Approaches
• Examining Information
• Documenting Facts
• Interacting with People

Technical Competencies

• Customer Understanding
• Product Knowledge
• Banking Process and Procedures
• Client Knowledge
• Client Servicing

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JOB DESCRIPTION

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the credit lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available tools to drive the automation of relevant production processes to ensure efficiency and accuracy in all processes. Model complex business problems, discovering insights and opportunities through statistical, algorithmic, machine learning and visualisation techniques, working closely with clients, data and technology teams to turn data into critical information used to make sound business decisions.  Execute intelligent automation and predictive modelling.

QUALIFICATIONS

Qualification required

• Information Technology Degree

Experience required

• 5-7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices. This experience must include the management of a team as well as the implementation of large-scale projects. Understanding of financial services data processes, systems, and products. Proven development experience software engineering.    

ADDITIONAL INFORMATION

Behavioural Competencies

• Articulating Information
• Adopting Practical Approaches
• Developing Expertise
• Embracing Change
• Examining Information

Technical Competencies

• Data Analysis
• Data Integrity
• Financial Analysis
• Knowledge Management
• Knowledge of Banking & Financial Service

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JOB DESCRIPTION

To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

QUALIFICATIONS

Minimum Qualification 

• Secondary/High school/A levels/Matric
• NQF5 Relevant FAIS qualification and experience.

Experience Required

• 1-2 years
• If no FAIS experience, would then need to operate under supervision.
• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

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JOB DESCRIPTION

To gather customer insights, conduct analysis, redesign, development, deployment, monitoring, and measurement of outcomes for all iterations of the Client Journey. Assimilates all value stream maps and provides visualisation for the entire client journey. Engages with stakeholders across the value chain, front to back, to gain an in-depth understanding of the as-is processes and pain points in order to identify potential opportunities for factors such as unit costs, labour input, process costs, economies of scale) as input into MVPs and overall client journey.

QUALIFICATIONS

Minimum Qualifications

• Type of Qualification: Undergraduate Degree
• Field of Study: Information Studies
• Other Minimum Qualifications, Certifications or Professional Memberships: BSc Comp Science, B.Com Informatics degree and / or business degree

Experience Required

• Technology
• Minimum of 5 years Personal and Business banking experience  in translating business and functional requirements into technical specifications to create customer solutions.  Experience in managing a product (incl. income statement) managing people; understands the banks products, processes and systems

ADDITIONAL INFORMATION

Behavioral Competencies : 

• Building Relationships
• Drive
• Negotiation and conflict resolution

Technical Competencies : 

• Financial Management
• Execution and delivery
• Technical Expertise
• Coaching and developing
• Innovation 

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JOB DESCRIPTION

To grow your financial planning business within Standard Bank by providing holistic planning solutions to Private & Business Banking clients through tailor made solutions as well as provide solutions with respect to estate planning, risk planning, business assurance and both local and offshore investments.

QUALIFICATIONS

Minimum Qualification

• NQF level 5 Certificate
• 120 credits or Qualification aligned with FAIS and FSCA  requirements
• RE 5: Representatives

Experience

• 3-5 years' experience in a sales environment, specifically intermediary services for banking and insurance categories.
• Understand Long Term insurance products
• Understand the banks products, processes and systems
• No Supervision required

ADDITIONAL INFORMATION

Behavioural Competencies

• Negotiating
• Accurately interpreting data
• Implementing procedure
• Understanding regulations

Technical Competencies

• Computer literate
• Understanding appropriate verbal communication
• Telephone etiquette  

go to method of application »

JOB DESCRIPTION

To grow your financial planning business within Standard Bank by providing holistic planning solutions to Private & Business Banking clients through tailor made solutions as well as provide solutions with respect to estate planning, risk planning, business assurance and both local and offshore investments

QUALIFICATIONS

Minimum Qualification

• NQF level 5 Certificate
• 120 credits or Qualification aligned with FAIS and FSCA  requirements
• RE 5: Representatives

Experience

• 3-5 years' experience in a sales environment, specifically intermediary services for banking and insurance categories.
• Understand Long Term insurance products
• Understand the banks products, processes and systems
• No Supervision required

ADDITIONAL INFORMATION

Behavioural Competencies

• Negotiating
• Accurately interpreting data
• Implementing procedure
• Understanding regulations

Technical Competencies

• Computer literate
• Understanding appropriate verbal communication
• Telephone etiquette  

go to method of application »

JOB DESCRIPTION

To grow your financial planning business within Standard Bank by providing holistic planning solutions to Private & Business Banking clients through tailor made solutions as well as provide solutions with respect to estate planning, risk planning, business assurance and both local and offshore investments.

QUALIFICATIONS

Minimum Qualification

• NQF level 5 Certificate
• 120 credits or Qualification aligned with FAIS and FSCA  requirements
• RE 5: Representatives

Experience

• 3-5 years' experience in a sales environment, specifically intermediary services for banking and insurance categories.
• Understand Long Term insurance products
• Understand the banks products, processes and systems
• No Supervision required

ADDITIONAL INFORMATION

Behavioural Competencies

• Negotiating
• Accurately interpreting data
• Implementing procedure
• Understanding regulations

Technical Competencies

• Computer literate
• Understanding appropriate verbal communication
• Telephone etiquette  

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JOB DESCRIPTION

To provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through Proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Local Market. To ensure that the clients' banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.

QUALIFICATIONS

Minimum Qualifications

• Secondary/High school/A levels/Matric
• National Diploma (NQF6 FAIS Aligned Qualification)

Experience

• Client Coverage
• 3-4 years Experience in dealing with self-employed clients, high value/multi segment clients.
• Proven sales track record in the financial services industry, pro-active hunting experience i.e. and good stakeholder management experience.

ADDITIONAL INFORMATION

Behavioural Competencies:

• Examining Information
• Interacting with People
• Establishing Rapport
• Making Decisions
• Resolving Conflict

Technical Competencies

• Banking Process & Procedures
• Client Retention
• Risk Identification
• Customer Understanding ( Consumer Banking)
• Product Related Systems (Consumer Banking)