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  • Posted: Oct 31, 2023
    Deadline: Not specified
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    Eduvos is one of South Africa’s largest independent private higher education institutions with 12 campuses across the country and many international students. Eduvos offers 21 degrees in humanities, arts, business, science and law. To support the learning ladder of people seeking to enter degrees we also offer Higher Certificate and Pre-degree programm...
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    Learning Resources and Centres Lead - Claremont

    Minimum Requirements    

    Minimum qualification:

    • BA Library/ B.BiBL Information Science degree or Diploma
    • Relevant Post Graduate qualification will be an advantage
    • Registration with LIASA will be an advantage

    Experience:

    • At least two to five years’ relevant experience in the higher education sector

    Duties and Responsibilities    

    Responsibilities:

    • As the Learning and Resource Centre Lead, you will be primarily responsible for the following:

    Collection Development

    • Build a collection to support the academic goals of the programmes
    • Ensure that all prescribed and recommended resources (e.g. journals, books, newspapers) are available – student and lecturer resources
    • Review stock on hand and determine what stock is needed

    Obtain quotes for required stock

    • Prioritise stock in collaboration with Academic Manager and relevant lectures based on budget and need
    • Review old stock for selling/donation
    • Co-ordinates, prepares and motivates/ makes recommendations for annual Resource Centre budget and submits to General Manager
    • Technical processing of material according to Eduvos process
    • Add holding (already catalogued stock) and items to the library system
    • Label and classify books
    • Cataloguing of campus stock
    • Manage the day-to-day activities of the Resource Centre
    • Manage and control facility (study rooms), computer usage
    • Provide a space for students to join virtual workshops and webinars
    • Assist with managing all auxiliary services such as the use of the printer and computers
    • Refer students to the relevant stakeholder when queries are received
    • Issue and return books using the LIS (ALMA)
    • Pull up report of patrons’ overdue book records and follow up on their returns
    • Pull up and send out reports of overdue fines of students to the finance department at the end of the year
    • Offering online support (myLMS) to end-users
    • Reporting and maintenance of administrative records
    • Conduct bi-annual stocktaking and compile a report
    • Prepare and provide Bi-weekly reports to the National Resource center Manager
    • Provide feedback to the Academic Manager on all Resource Center related issues

    Induction and training of users

    • Facilitate the Resource Center Induction and orientation of all new students, and general and academic staff
    • Market the resource center, its databases, Open Access Resources, information Literacy course and the online catalogue to all students and Academic staff
    • Train students, Academic staff on how to use the Information databases and online catalogue
    • Provide guidance to students on methods to use to enable them to do information searches for research and accessing the information required
    • Provision of Information Services and User Information (Library)
    • Support students and academic staff with necessary information resource requirements
    • Communicate all library activities to users

    Functional and Behavioural Competencies    

    Functional competencies:

    • Understanding of library related technology (e.g., ProQuest, Integrated Library systems)
    • Knowledge of library policies, procedures and practices
    • Knowledge of research methodology
    • Knowledge of principles and practices of library materials acquisition
    • Expertise in using online database services and virtual reference services
    • Knowledge of conservation and preservation techniques for library materials
    • Data collection skills
    • Fully computer literate with a working knowledge and skills in Microsoft Office

    Behavioural competencies:

    • Initiative and responsibility
    • Constructive teamwork
    • Effective communication
    • Analysis and judgment
    • Systematic approach (planning and organising)
    • Execution
       

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    Alumni Manager

    Purpose of the position:

    We are looking for an innovative, energetic, and people-driven Alumni Manager to build and rollout an Alumni Strategy for Eduvos; and to grow and oversee the newly formed Alumni Association and activities and services.

    This role will report to the CMO with input from the Head of Student Affairs.

    Minimum Requirements    

    • A degree (pref Honours) in Languages / Communication / PR or related
    • PR / Events planning / Alumni management experience of at least 5 years
    • Excellent communication skills
    • Fluent in English writing and presenting.
    • Donor funding experience advantageous
    • Organisational and planning skills
    • Creative and innovative flair

    Duties and Responsibilities    

    • In conjunction with the Head of Student Affairs and CMO, develop and rollout a Eduvos Alumni strategy.
    • Ensure a current and well-designed Alumni website.
    • Establish an online platform for alumni to share achievements and accomplishments.
    • Actively communicate with Alumni by implementing a well-thought through CRM communication and affiliation plan
    • Build and maintain Alumni, an updated database and mailing lists and records.
    • Build the Eduvos brand and awareness amongst CTI, MGI, Pearson Institute Alumni.
    • Develop, plan, and implement an Alumni activity, value-add and events calendar and 3-year rollout plan.
    • Build an active Alumni Society that provides a forum for Alumni to exchange ideas on current academic, cultural, and social matters.
    • Encourage alumni as ambassadors, taking their knowledge of Eduvos to their countries; and into their professional and social networks.
    • As the Alumni Manager, your will primarily be responsuble for: 
    • Develop a fundraising / crowdfunding / bursary strategy for implementation.
    • Develop strong student, alumni, staff, and other volunteer networks working with key individuals to alumni relations activities and identify individuals (particularly alumni and others) for fundraising volunteer work and/or donations. Recruit and manage volunteers to work with alumni groups.
    • Enhance the lifetime value of our graduates by actively promoting lifelong-learning and meeting Alumni enrolment targets.
    • Develop and manage the Alumni Relations budget and tailor Alumni activities and events to the available resources and monitoring expense against that budget.
    • Encourage and support academic and other departments in undertaking events and communications which will promote good alumni relations.
    • Foster relationships with industry, communities, and Trusts to elicit funding for the growth and expansion of Eduvos and its students.

    Functional and Behavioural Competencies    

    Functional Competencies:

    • Client Orientation – relationships management which will assist with closing deals (upselling)
    • Analysis and reporting skills
    • Excellent command of written and verbal communication
    • Technical savvy – understanding of social media and online platforms
    • Project management skills

    Behavioural Competencies:

    • Initiative and responsibility
    • Constructive teamwork
    • Relations and networking
    • Influence
    • Effective communication (verbal and written)
    • Analysis and judgment / problem solving
    • Innovative and change

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    Customer Relationship Marketer

    The Position:

    We are looking to recruit a Customer Relationship Marketer to manage, maintain and grow key accounts (schools) and to generate leads. The role will report to a Sales Manager.

    Minimum Requirements    

    Minimum qualification:

    • Relevant undergraduate degree such as commerce, education, social sciences or marketing.

    Experience:

    • Higher education experience will be advantageous.

    Functional and technical competencies:

    • Product knowledge (to be acquired after appointment).
    • Well-developed MS office skills (Excel essential).
    • Proven experience to manage and track daily, monthly and annual targets.
    • Great presentation skills.

    Other requirements:

    • Mostly on the road to visit schools - must be able to travel locally.
    • Valid driver’s license and own transport is essential.
    • Able to work some weekends and some evenings.

    Duties and Responsibilities    

    Responsibilities:

    • As the Customer Relationship Marketer, you will be primarily responsible for the following:
    • Input into segmentation strategy - continually review the strategy and identify new segments and markets.
    • Build and nurture relationships with current top feeder schools (existing accounts).
    • Build relationships with other schools based on segmentation strategy (new accounts).
    • Initiate and facilitate/ (lead generation activities (presentations, events, etc.).
    • Facilitate early school interventions (with a long-term business development focus).
    • Functional and Behavioural Competencies    
    • Behavioural competencies:
    • Initiative and responsibility - Acts on own initiative, makes things happen and accepts responsibility for the results.
    • Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
    • Influence - Makes an impact; convinces and persuades others; promotes plans and ideas successfully.
    • Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
    • Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
    • Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
    • Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
    • Steadiness - Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
    • Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.
       

    go to method of application »

    Academic Programme Manager (Faculty of Humanities)

    Minimum Requirements    

    Minimum qualification:

    • Relevant master's degree in the field of Humanities or social sciences
    • Preferred qualification: relevant doctoral degree in the field of psychology

    Experience:

    • At least five years’ post-qualification experience in an academic role
    • At least three years’ management experience or proven managerial potential
    • Preferably must have managed academic projects / delivered outputs through a matrix management structure or had exposure to it
    • Experience in development of curriculum, including assessments
    • Preferred subject matter expertise: Psychology

    Duties and Responsibilities    

    Responsibilities:

    • As the Academic Programme Manager, you will be primarily responsible for the following:
    • Accountability areas – operating / financial results accountable for:
    • Accountable for the design and the delivery of one or more programmes in the faculty

    Operational process outputs:

    • Sales enablement – provide product information and training (part of implementation design

    Management

    • Strategy implementation through operational plans, objectives and schedules
    • Strategy implementation through monitoring, control and corrective action

    Reporting

    • Workflow / alignment / silos – cross boundary alignment
    • Escalations, decisions and problem solving
    • Resourcing and capacity management (people and equipment)
    • Resourcing (annually) for product development
    • Input into operational efficiency - processes & governance / systems / standards / compliance / methodologies

    Leadership

    • Contribute to faculty strategy and direction setting regarding product
    • Assistance with talent acquisition, selection, onboarding and succession
    • Individual performance management
    • Skills levels (training and development)
    • Culture and climate
    • Change capability
    • Input into remuneration
    • Stakeholder engagement and communication
    • Internal and external stakeholder engagement and management / collaboration

    Functional and Behavioural Competencies    

    Functional and technical competencies:

    • Faculty knowledge
    • Project management skills
    • Knowledge of academic regulatory frameworks
    • Knowledge of academic systems
    • Subject matter expert
    • Knowledge of relevant professional and Statutory bodies (e.g., HPCSA, CHE & SAQA)

    Behavioural competencies:

    • Initiative and responsibility
    • People leadership and development
    • Constructive teamwork
    • Relations and networking
    • Effective communication (verbal and written)
    • Professional and technical expertise
    • Analysis and judgment / problem solving
    • Systematic approach (planning and organising)

    Method of Application

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