Available Jobs at FLSmidth

Job scope

The Regional Solution Specialist will be responsible for the Separations, Thickening and Filtration consumables service line, identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise in Flotation, Filtration, Classification, Thickening.

Your responsibilities

• Manage the customers and their consumable throughout the product life cycle
• Assessing customer needs and recommend most suitable products/solutions
• Identify and develop new business in the region
• Provides feedback into the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor industry for updates and changes in the product landscape
• Be able to perform health checks on customers sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS.
• Support development of specific marketing documents to place solutions primary benefits
• Self driven and able to work with minimum supervision.
• Ability to support Proposal department on complex solutions.
• Service and audits - Review operation and process in new and existing installations
• Identify and interpret the client's technical requirements based on mine visits
• Providing technical support and engineering management in the requirements specification, design and engineering, manufacture, installation, tracking and monitoring of the performance of consumables
• Provide technical support for the correct installation and operation of consumables
• Support new product development and R&D projects in the region

What you bring

• Good communication skills, written and spoken.
• Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques
• Capable to communicate complex concepts to customers in simple terms
• Able to travel >50%, domestic and international travel.
• Must be physically able to climb onto structures and stairs in industrial plants and mines.
• College degree or equivalent experience. 
• Minimum 10 years of experience within the mining/industrial industry.  Specific experience with heavy industrial products and/or systems is a plus.
• Minimum 3 years experience with metallurgy, maintenance, in flotation, filtration or separations plant. 
• Mechanical Background, able to read and understand Mechanical drawings

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Job Details

Department

You will be part of the Sub-Saharan Africa Middle East and South Asia Regions Sampling Preparation and Analysis FLS Sampling Plant Saldanha team, who are dedicated to running an automated laboratory for our customers. By joining this team, you will have the chance to work in a multinational organization and in an environment involving different cultures and different challenges.

Your responsibilities

• The Process Controller is responsible for the cleanliness of the Robotic area and the equipment
• Register new vessels on the SCADA
• Process Controller is responsible to ensure that all samples received from Clients are logged.
• Ensures that samples are prepared automatically by the equipment
• Ensures that equipment is placed in manual and auto mode as the need arises.
• Ensures that samples are prepared and analyzed within the time constraints of each product. Ensures that analyses are reported on time.
• Ensures all checks are done, i.e., balance verifications, crusher verifications, test sieve verifications and daily equipment checklists
• Ensures all data are sent trough to LIMS and captured correctly (KPI)
• Required to interpret the results and make decisions accordingly. Ensures that accurate analyses are conducted in accordance with written procedures on samples received from Clients. Ensure that customer requirements are adhered to. Specific skills are needed to interpret the functioning of the instruments and the analyses of samples in terms of accuracy
• Process Controller is responsible to communicate with customers/Technician via phone, e-mail, or intercom on related issues.
• Responsible to log incidents regarding re-works and verification samples.
• Process Controller ensures that results of QC and CRM samples are available on LIMS.

What you bring

• Qualification: Matric with Mathematics and Science
• Excellent communication skills.
• Self-motivated and well organized.
• Computer literate.
• Policies and Procedures – Knowledge of relevant policies, procedures, and strategies to promote effective operations
• Skills: Attention to detail, Stress tolerance, Planning and organizing, Self-motivated, Works independently, Strong interpersonal skills, Team player, Innovative