Vacancies at Educor Holdings

Job Description

The assessment coordinator is responsible for the processing and allocation of assignments according to deadlines. The job is highly operational and focuses on the capturing and releasing of all marks on the system in alignment to internal and external process and regulatory body requirements. The role is highly process driven

Educational Requirements:

• 3-5 years administrative experience
• Grade 12 Mathematics/Literacy
• Understanding provider/NATED and national qualifications
• MS office proficient

Duities

• Processing incoming assignments from students via mail, registered, e-mail and branch mail and on Moodle
• Process outgoing assignments from students to markers via mail, email and branch mail and moodle
• QA and capture release all marks on system
• Assisting assessment supervisor with ad hoc tasks
• Administer processing and allocation of all incoming assignments
• Administer processing and allocation of assignments
• Pending pool verification
• Administer processing and allocation and returning of assignments to and from tutors
• Administration
• Case management
• Feedback and reporting

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Key Responsibilities:

Strategic Leadership:

• Develop and implement effective collection strategies to optimize recovery rates while maintaining a customer-centric approach.
• Lead, inspire, and mentor a high-performing collections team to achieve individual and departmental goals.

Data Analysis and Insights:

• Utilize advanced data analytics to identify trends, patterns, and opportunities for process improvement.
• Develop and implement data-driven decision-making processes to enhance the efficiency and effectiveness of collection strategies.

Compliance Management:

• Ensure collections practices adhere to industry regulations and company policies.
• Stay abreast of changes in regulations and proactively implement adjustments to collection strategies as needed.

Performance Monitoring:

• Implement robust performance metrics and reporting mechanisms to track and evaluate the effectiveness of collection strategies.
• Conduct regular reviews of team performance and provide actionable feedback for continuous improvement.

Training and Development:

• Foster a culture of continuous learning and professional development within the collections team.
• Provide training on new strategies, technologies, and industry best practices.

Qualifications:

• Bachelor's degree in Business, Finance, or a related field. Advanced degree preferred.
• Minimum of 3-5 years of experience in a leadership role within a call center collections environment focusing on collections
• Proven experience in developing and implementing successful collection strategies.
• Strong analytical skills with the ability to interpret complex data sets.
• Excellent leadership and communication skills.
• Knowledge of industry regulations and compliance requirements.

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Responsibilities:

• Conducting lectures, tutorials, and practical sessions for IT-related courses.
• Developing and updating curriculum materials to ensure relevance to industry standards.
• Providing support and guidance to students to enhance their learning experience.
• Assessing and evaluating student performance through assignments, exams, and projects.
• Keeping abreast of industry trends and incorporating relevant advancements into the curriculum.
• Collaborating with colleagues to contribute to the overall development of the IT program.

Qualifications:

• Minimum of an Advanced Diploma in IT or a related field.
• Specialization in Programming, Linux, and Software Engineering.

Skills and Experience:

• Strong expertise in Programming languages, Linux systems, and Software Engineering practices.
• Experience in curriculum development and instructional design.
• Lecturing experience at tertiary level
• Excellent communication and interpersonal skills.
• Ability to engage students and create an inclusive learning environment.
• Knowledge of current trends and advancements in the IT industry.
• Previous teaching or training experience is highly desirable.

Requirements:

• A passion for teaching and a commitment to student success.
• Demonstrated ability to convey complex technical concepts in an accessible manner.
• Continuous learning mindset to stay updated with industry developments.
• Strong organizational and time-management skills.

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Requirements:

Diploma:

• Possession of a diploma in a relevant field.

Experience:

• A minimum of 1 year of working experience in a similar field.

Background:

• Background in administrative and functional support, especially in an academic environment or a similar position.

Skills:

• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational abilities.
• Motivated and driven to achieve results.

Starting Date:

• Immediate (ASAP)

Responsibilities:

• Debtors Management:
• Assist in maintaining accurate and up-to-date debtor records.
• Process invoices and receipts efficiently.
• Monitor and follow up on outstanding payments.

Administrative Support:

• Provide administrative assistance to the finance department.
• Collaborate with colleagues to ensure smooth workflow.
• Assist in data entry and other clerical tasks as needed.
• Communication:
• Communicate effectively with clients and internal stakeholders.
• Respond to inquiries and resolve debtor-related issues promptly.
• Update management on debtor status regularly.

Reporting:

• Prepare and maintain relevant reports on debtor accounts.
• Assist in the analysis of financial data related to debtors.

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Requirements:

• Grade 12
• Diploma/Certification in sales and marketing would be beneficial
• Overtime when required
• Drivers license and own vehicle essential
• telesales experience

Responsibilities:

• To achieve the desired sales and marketing output as directed by management
• Meeting and exceeding sales and marketing targets
• Deliver excellent customer service
• Display and apply extensive product knowledge
• Display accurate and efficient use of CRM and ICAS
• Carry out accurate and efficient sales related administration
• Generate sales through telephonic consultation & face to face
• Booking appointments, Schools visits & presentations
• Proactively pursue sales by tele-canvassing & phoning past students