Open Positions at adidas Group

Purpose & Overall Relevance for the Organization

• Using data, sales trends and market research; develop tools to monitor, report and provide meaningful and actionable insights into market performance.
• Support in analysing seasonal performance providing guidance to Product Teams on range efficiency and effectiveness as well as to aid in improving forecasting accuracy and aid in maximising profitability.
• Act as local centre of excellence for all analytics relates topics and drive implementation of analytics tools across the organisation.

Key Responsibilities

• Prepare data analysis for EM South across all distribution channels (B2B and B2C) and territories on a monthly (or more frequent) basis, providing recommendations and insights on including but not limited to:
• Sell In Performance
• Sell Out Performance
• Profitability Performance
• Orderbook Analytics
• Digital Share Performance
• Channel and Marketplace Analysis
• Range Analysis and Assortment Optimisation
• Consult across Functions and Channels ensuring most effective reporting and insight generation
• Work with EM and Global Sales Development Teams to develop and improve reporting solutions and drive best practice across markets
• Market contact for all key external and internal stakeholders
• Ensure accuracy and relevancy of data analysed

Key Relationships

• Global: Global Sales Development
• Market: EM Sales Development, FPS and DNA Teams
• Cluster: Channels, Brand, CTC, IT, Demand Planning and Finance

Knowledge, Skills, and Abilities

• Excellent analytical skills
• Strong presentation skills and storytelling ability
• Good understanding of retail and consumer landscape, including retail KPI’s
• Highly skilled in translating business questions into analytical models
• Understanding of Finance, Customer Service and Sales functions
• Independent, logical thinker with high level of attention to detail
• Excellent project management skills
• Advanced user of MS Office suite of products (Excel, Powerpoint), PowerBI experience (or similar)

Requisite Education and Experience / Minimum Qualifications

• Experience in leveraging data and analytics to inform strategies
• University degree in business, finance, analytics, or similar
• Experience in analytics and/or reporting role (commercial finance experience an advantage)
• Previous industry experience in Sporting Goods, Fashion, FMCG an advantage
• Strong analytical skills and critical thinking
• Strong interpersonal skills (communication, influencing, stakeholder management)
• 3+ years retail management / retail operations / project management experience in a retail environment.

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Purpose & Overall Relevance for the Organization

• Responsible and accountable for all management of inbound logistics to the point where shipments are fully received in the system.
• This includes overseeing inbound planning, customs clearances and Inbound DC operations.

Key Responsibilities

• Verify shipping instructions to ensure that all cargo delivered as per instructions
• Manages the Local sourcing inland transportation
• Work with 3PL providers to ensure that cargo is received OTIF
• Ensure that all cargo is custom cleared before arrival at destination - paperwork, working with broker, standards, invoicing
• Freight Billing approval related to all inbound
• Daily updates of the Inbound tracker – sharing ETAs to relevant stakeholders regularly or when required.
• Prepares Weekly Inbound Reports
• Provide E2E COS ACT (Monthly Reporting)
• Prepare E2E COS Rolling Forecasts – quarterly budgeting inputs
• Manages exceptional costs 
• TLT analysis and adjustments
• ASN check – IBD maintenance (creating of manual IBD’s and ensuring that IBD’s are pulling through in WMS)
• Ensure that all claims related with carriers, forwarders are logged regularly
• Assists with data needed for the yearly Global custom report
• Daily GR Completion checks
• Ensures that all deliveries are GRV’d and put away within the agreed SLA
• Respond to team queries and solve problems that affect function performance and escalate issues when I need support
• Monitor and update others on KPI performance; take operational actions to influence cost/productivity metrics.
• Collaborate across functions to deliver effective end-to-end inbound operation

Key Relationships

• Global operations (Supply chain, Planning)
• Purchasing team
• Order fulfilment
• Operations
• Customer service
• Sales
• Product marketing / Sports marketing
• Finance
• Demand Planning

Knowledge, Skills and Abilities

• Previous experiencing managing import shipments
• Previous customs experience – particularly on inbound operations
• Computer Literacy competence (SAP, MS Office) with operational financial skills.
• Ability to work under pressure.
• Excellent communication, interpersonal, and administration skills.
• Must be goal orientated, analytical, and pro-active.
• Ability to manage day to day operational issues and resolve operational problems independently. 
• Sound leadership / management skills and a strong customer service orientation.
• Ability to develop an open, sincere, and trusting relationship with all stakeholders.

Requisite Education and Experience / Minimum Qualifications

• Preferably Degree or Diploma level qualification in Supply Chain Management/Business Management
• 3-5 years of overall work experience in Supply Chain/Logistics or Customer Service
• Competent user in Microsoft Office applications

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Purpose & Overall Relevance for the Organization:

• To ensure profitable market share and net sales growth within select key accounts across South Africa.
• To passionately lead the key account sports function in identifying, developing and implementing strategies through a brand first approach whilst driving profitable growth.

Key Responsibilities:

• To develop and implement the overall strategy for the key account portfolio based on global and Market strategies jointly with the Senior Manager for the Sports pillar.
• To ensure Net Sales growth by setting clear targets and actions; constant tracking of results; analysis of risks & new business opportunities
• Sports Pillar plays an important role in the authentication of each category – these need to be clearly defined and managed.
• To ensure the Key Account organization is applying available adidas standards and best practices
• Build Strategic Account Plans and Account Marketing Plans and present to Senior Manager for the Sports pillar.
• Manage the Go to Market (GTM) process end to end
• To support negotiation and enforcement of adidas trade terms
• To establish an appropriate organizational framework for the key account organization jointly with the Senior Manager for the Sports Pillar
• To measure progress on defined KPIs
• To monitor all reports
• To monitor and report on customers and competitors sell-through and activities, and propose/initiate/take actions
• To provide realistic plans and forecasts on customers performances

Key Relationships:

• Global and Market: Wholesale, Key Accounts, Sales Development, Go To Market Functions, Digital Partner Commerce.
• Drive Concept to Consumer working relationship.
• Part of the overall cluster commercial structure.
• Cluster: Sales Director, Heads of Key Accounts, Brand, Customer Service, Sales Coordination, Business Development, HR, Planning, Logistics & Finance.

Knowledge, Skills and Abilities:

• Passion and knowledge of sports
• Key account manager with proven track record of success
• Strong interpersonal skills (e.g. communication, negotiation)
• Proven methodological skills (e.g. business planning, strategic development)
• Broad and deep functional skills (e.g. Sales, Customer Service, Finance, IT)
• High degree of commercial and business acumen knowledge – ability to track sell through
• Extensive knowledge of the adidas Group business along with significant industry experience

Requisite Education and Experience / Minimum Qualifications:

• Degree in business administration with focus on Sales/Marketing
• Business: minimum 6+ years
• Functional: minimum 3+ years’ experience in sales, ideally in the sporting goods industry
• Cross-functional experience ideally with marketing / sales / finance
• Industry: sporting goods / retail / consumer goods

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Purpose & Overall Relevance for the Organization:

Contribute to store profitability by:

• Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
• Coordinating team members to provide a leading shopping experience

Key Responsibilities:

• Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
• Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
• Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
• Be a role model for customer service and meeting or exceeding customers’ expectations
• Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
• Lead your team to meet or exceed customer expectations at all times
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use advanced Category expertise to drive sales and customer loyalty in your assigned area
• Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
• Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
• Manage merchandise delivery processing on the same day it arrives
• Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
• Execute all applicable loss prevention procedures
• Maintain a safe and productive shopping and working environment

• Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
• Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
• Support’s market Visual Merchandising strategy through coaching and supporting Visual Merchandising Champions
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Key Relationships:

• Customers
• Peers and Supervisor
• VM back office, Trade Marketing back office, Retail back office

Knowledge, Skills and Abilities:

• Ability to use critical thinking and creative ways to solve problems
• Passion for fashion & sports
• Organized and detailed oriented
• Good numeracy, literacy, verbal and written communication skills
• A good eye for style, coordination and attention to detail
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
• Strong leadership, interpersonal and communication skills
• Strong ability to collaborate and influence across different levels and departments
• Thrives under ambiguity; open to change and act as advocate for the ‘new’
• Open to feedback; able to keep composure in stressful situations
• Passion for adidas brand and for sport
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

Requisite Education and Experience / Minimum Qualifications:

• Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
• Intermediate numeracy and literacy and advanced verbal communication skills

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that represents the adidas brand and product in the most impactful way
• To work in close collaboration with both the Market and Global teams to shape the strategic direction of the Brand Flagship concept in the Market
• To lead the Store Management Team in providing an outstanding consumer experience while maintaining high operational and brand standards.
• To drive store profitability by meeting or exceeding store sales and profit targets
• To ensure compliance through proper execution of established policies, procedures, initiatives and directives

KEY RESPONSIBILITIES:

• Deliver exceptional consumer experience tailored to the Brand Flagship through ensuring outstanding execution of global brand and retail operational standards
• Foster a positive culture in the store and enable the Store Management team to create an active, authentic and consumer-centric culture in the store
• Understand the concept and strategic importance of the Brand Flagship store and think broadly for the organization when setting the direction of the store and creating brand advocacy
• Develop and lead the execution of a visionary, well thought-out business plan for the Brand Flagship
• Provide input and feedback to different departments and global teams in order to achieve the Brand Flagship ambition
• Support and coach the leadership team and associates to drive sales and meet key performance indicators, while managing expenses to increase profitability and drive brand advocacy
• Partner with Store Management Teams to hire, develop and build a high performing team
• Hold P&L accountability for the Brand Flagship store
• Foster a collaborative working relationship with both the global and the Market organizations
• Collaborate with Line Manager to develop clear action plans for the Brand Flagship and thrive to achieve objectives, deliverables and timelines
• Communicate and provide visibility on product needs/other operational needs and opportunities to the Line Manager
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained 
• Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Flagship
• Leverage global and local tools to lead the performance management, succession, recruiting, hiring and development activities, resulting in high employee engagement
• Promote a high-performance culture in the Brand Flagship by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success
• Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Sales Academy to ensure all employees are trained in Retail Standards
• Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge in all stores 
• Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations
• Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines
• Work with the Store Managers to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder  

KEY RELATIONSHIPS:

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions,

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong ability to understand and use financial data to make decisions and influence outcomes
• Ability to use critical thinking and creative ways to solve problems
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
• Strong leadership, interpersonal and communication skills
• Strong ability to collaborate and influence across different levels and departments
• Thrives under ambiguity; open to change and act as advocate for the ‘new’
• Open to feedback; able to keep composure in stressful situations
• Passion for adidas brand and for sport
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

• Minimum 5 years of relevant market experience
• Leadership role in a branded organisation (creating a brand experience)
• Successful leadership of a team (50 people +)
• Geographical mobility
• Advanced numeracy, literacy and strong communication skills

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JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. Maintaining general housekeeping standards Safekeeping of Company assets

SKILLS REQUIRED

• Listening
• Excellent customer service 
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

Education And Experience Requirements

• Matric certificate
• 0 – 1 years of retail experience

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JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS/EXPERIENCE:

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills- people can hear your smile!
• Flexibility- you can help during the week, during evenings and weekends too!
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!