Latest Vacancies at The Prestige Cosmetics Group

Purpose of the Role

• To develop the brand strategies in South Africa and optimise the A&P investment tools, ensuring a 360̊ approach to all marketing strategies, ultimately growing market share, brand desirability and image in South Africa.

KEY RESPONSIBILITIES

Business Performance

• Formulation of brand strategy and long-term growth plans to drive market share growth.
• Establishment of brand activities (trade marketing, media, new launches etc.) to drive market share growth.
• Be a custodian of the brand image in SA and must maintain brand equity and brand integrity at all times.
• Develop, communicate, and share the marketing vision within the organization to ensure the strategy is executed impeccably and timeously in the market.
• Analysis of brand strategy and performance and effect changes as needed.
• Using historical performance, accurately set and achieve annual wholesale budgets for the brands and formulate plans to drive sell-out and alleviate any sales deficits.
• Effectively set global sell out targets for the brands with the sales team.
• Effective adaption of global strategies to suit the SA market and to meet the retailer’s expectations.
• Effective and regular business reviews to ascertain challenges and opportunities.
• Together with Marketing Manager, monitor retail prices in the market to ensure the brand remains competitive, while at the same time monitoring brand ex works and forex trends and formulating strategies to manage pricing effectively.
• Together with the sales team, manage distribution and review to ensure that the brand follows international guidelines and strategy, at the same time ensuring that doors deliver ROI by reaching minimum turnover levels.
• Inventory management to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting.
• Brand reporting

Stakeholder engagement and management

• Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
• Work with all stakeholders to gain maximum exposure for the brand
• Co-ordination and implementation of PR activity

Budget and Financial Management

• Management of marketing budget
• Management and analysis of A&P spend to ensure effective usage thereof and ensuring a ROI and brand profitability
• Ensuring achievement of wholesale budgets across all retailers
• Ensuring market share growth across all retailers

COMPETENCIES

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

SKILLS

• Strong understanding of Brand management & Marketing concepts
• Willing and able to work on both strategy and operational subjects
• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Negotiation skills
• Communication skills
• Business acumen

MINIMUM REQUIREMENTS/QUALIFICATIONS

• Business/Marketing degree
• 5 years relevant experience in the cosmetics industry
• Must have experience in building make-up and skincare brands  

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Purpose of the Role

• The Accounts Processing Clerk will form part of a team where they will be instrumental in ensuring the accurate processing and reporting of financial data. 

KEY RESPONSIBILITIES

Main duties

• Processing of Accounts Payable invoices accurately as per supplier reconciliation
• Liaising with Suppliers to obtain outstanding invoices
• Processing Accounts Receivable invoices as per instructions from the Accountant
• Prepare & reconcile recharge schedules from Accounts Payable entries
• Prepare payment files for upload to banking platform
• Checking and approving invoices on the Purchasing System (Fraxion)
• Assist in maintaining accuracy and completeness of accounting records
• Assist the Accountant with ad hoc tasks

 Essential Skills

• Ability to work well within a team as a cooperative member who can hit the ground running picking up the tasks required of them with ease
• Strong persuasive, communication and interpersonal skills
• Aptitude for numbers
• Able to perform repetitive tasks with a high level of accuracy
• Analytical and problem-solving skills
• Attention to detail
• Good planning and organizing skills
• Ability to act and operate independently with minimal daily direction to accomplish objectives
• Able to work under pressure to meet tight deadlines

Leadership

• Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance and strive to improve based on these interventions.
• Adhere to the company's values.
• Take personal responsibility for all issues facing the department, work as a team and mentor/coach new employees as required.
• Communicate with your line manager regularly and make recommendations on improving efficiencies in the department.

REQUIREMENTS/QUALIFICATIONS

• High School graduate (with Maths and Accounting)
• Certification in finance or bookkeeping advantageous
• Minimum 2 years’ experience in a similar role
• Experience supporting a strong understanding of basic Bookkeeping Functions.
• Experience working on Accounting computer packages (Syspro ERP would be advantageous)
• High level of computer competency and literacy (proficient in MS Excel is essential)
• Working knowledge of VAT and Income Tax

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Purpose of the Role

Drive sales and enhance the client experience to ensure that standards are upheld, while building and maintaining the brand image.

KEY RESPONSIBILITIES

Achieve Counter Sales Targets

• Achieve monthly and annual sales targets.
• Track counter and individual performance against targets.
• Actively drive sales to meet set targets.
• Assist in setting up and executing sales initiatives during Counter events.
• Provide feedback on sales or counter-related issues and concerns.

Brand Management

• Enhance brand awareness and image by adhering to grooming and uniform guidelines.
• Monitor competitor activity to stay competitive.
• Be aware of your in-store ranking and performance.
• Ensure stock is merchandised according to established guidelines.
• Maintain optimal stock levels by knowing your stock versus tester ratio and reporting out-of-stock items daily to the RDM (Regional District Manager).
• Maintain counter hygiene standards in line with brand requirements.

Client Experience

• Uphold and reinforce client experience standards.
• Build and foster strong relationships and loyalty with clients.
• Expand the customer database by attracting new clients.

Administration

• Complete daily tracking sheets and submit them weekly to the RDM.
• Prepare and submit all required progress reports in a timely manner.
• Maintain and update client cards for new and existing clients, and file them accordingly.

Team Work

• Collaborate with colleagues to achieve overall budget goals and support events.
• Assist and support new team members with onboarding and orientation.
• Build effective relationships with retailers to achieve key outputs.

Competencies

• Deciding and Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organizing
• Delivering Results & Meeting Customer Expectations
• Coping with Pressure and Setbacks

Requirements/Qualifications

• Matric certificate
• Previous experience in retail and fragrance

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Purpose of the Role

• It is the responsibility of the Retail Development Manager to run a defined business portfolio in their designated region consisting of cosmetic counters in retailers and standalone stores.
• The scope would include general retail and inventory systems management; staff management and financial management of the portfolio.
• The Retail Development Manager is required, through entrenching
• The Prestige Cosmetics Group values by example, to improve retail competencies, maintain positive sales growths; and manage costs and expenses within their designated region.

Duties & Responsibilities    

Achieve regional sales targets

• Achieve positive sales growths monthly and annually, through the development and driving of “sell out” strategies in specific region.
• Achieve monthly and annual set targets (sales, expense and staffing targets).
• Monitor competitor activity and plan the appropriate response.
• Implement and monitor qualitative events throughout the region to drive sales.
• Manage Beauty Consultants and promoters to achieve their set KPI’s monthly and conduct quarterly performance review sessions.

Budget and Expense Management

• Manage costs and expenses within the region, so that they do not exceed sales growth or target.
• Manage expenses related to events, launches and promotions
• Manage and approve staff claims.
• Ensure staffing budget is not exceeded and monitor these expenses monthly.

Stock Management and Merchandising

• Ensure all stores are merchandised according to the required standard, with the required collateral and display elements (inclusive of promotions and launches).
• Manage fragrance stock levels in each store within the region, through actively engaging with the relevant retailer and drive “sell in” strategies within your region.
• Where applicable, manage make-up and skin care (SBT) stock levels in each beauté store within the region, through actively engaging with the demand planning team regarding model stocks, replenishment levels and any other relevant information.
• Manage tester and counter supply stock levels in each store within the region to ensure that there are no out of stocks or abuse of these items
• Ensure the correct layouts per store as per the layouts issued and raise any concerns with the GM
• Ensure all activations/events are set up correctly and in accordance with brand standards
• Manage RTV process within set deadlines

Stakeholder Management

• Build strong relationships with the retailer (store manager; cosmetics manager; area manager; regional manager; planner and any other relevant person / department).
• Negotiate with retail partners on staff needs, retail space and promotional needs in store.
• Work in collaboration with colleagues other Head Office departments to drive and execute overall business strategy.

Administration and Reporting

• Review and analyse reports that are submitted monthly and ensure actions are taken to address identified concerns.
• Provide Sales Manager with flash reports (competitor analysis and sales).
• Provide feedback and reporting on region’s business performance in terms of customers, competitor activities, product acceptance, and distribution and target sectors.
• Develop and implement monthly store visit schedule and action plans and provide weekly feedback on progress/implementation.
• Ensure region’s compliance to all policies, procedures and values in the business, and take appropriate action where necessary.

Team/Staff Management

• Identify and recruit high performing Beauty Consultants.
• Manage succession planning and performance management of store staff.
• Manage staffing in stores to ensure that all staff perform optimally and take the appropriate action where this is not the case.
• Oversee inducting of new staff members
• Identify training needs for Beauty Consultants and drive online learning through PCG platforms
• Coach, train and oversee the development of Beauty Consultants (customer service, product knowledge, systems knowledge, menu of services)
• Monitor the Beauty Consultants ability to drive application of learning on the job
• Review role play and coaching tracking forms to monitor skills
• Foster a work environment in region based on the PCG values.
• Drive a heathy team moral and PCG culture.
• Manage conflict at counters
• Manage daily team/people issues
• Conducts weekly team meetings for on-going communication
• Conduct monthly one on ones with all Beauty Consultants and formally review performance quarterly. Maintain written records of performance meetings.
• Conduct regular team meetings to review plans, share information and ideas and encourage communication and team work.
• Build strong relationships with the BC’s to ensure loyalty to PCG and PCG brands

COMPETENCIES

• Deciding and Initiating Action
• Leading and Supervising
• Relating & Networking
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Setbacks
• Analysing situations
• Adapting and Responding to Change
• Entrepreneurial and Commercial Thinking

Minimum Requirements

• Matric
• 3-5 years relevant experience, must have retail operations experience
• 3-5 years previous management role
• Proven track record in leading teams and achieving sales targets
• Working knowledge of MS Office/Excel/PowerPoint
• Valid driver’s license
• Own car

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PURPOSE OF THE ROLE:

• To provide commercial direction and leadership to the business to ensure maximum sales of the Inland region through focus on business drivers, including customer service, achievement of sell out and wholesale numbers, implementation of Brand standards in the retailer landscape, team leadership and performance of the Inland sales team.

ROLES AND RESPONSIBILITIES:

Sales Management

• Monitor Region’s performance vs. budgeted numbers (compare retailer by store vs. national picture).
• Analyse and evaluate the Regional actual sales results against the set target for the relevant period; ensuring that appropriate actions are in place to drive sell-out with the team.
• Analyse areas of underperformance and initiate the appropriate intervention for corrective action to minimize future negative sales impact.
• Partner with marketing to ensure tools are provided to drive sell-out and build the brand – ensure optimum usage of trade marketing tools with the sales team.
• Ensure that instore execution reflects the brands positioning and expectation of the business.
• Execute launch and promotional activations and plans to ensure: Targets, profits and positions are achieved across the business.
• Agree training plan with Training Managers, monitor and feedback training needs.
• Anticipate and address obstacles that hinder maximum sales generation.
• Communicate performance results to the National Commercial Sales Manager.
• Conduct regular audits to ensure that all necessary scorecards, policies, procedures, and processes are in place and adhered to.
• Identify and implement new ideas to drive sales.
• Work together with the National Commercial Sales Manager and Marketing Team, to build the Brand and develop regional sell-out strategies.
• Identify problem stores, high performance stores top down – ensure appropriate actions plans to drive sales.
• Collaborate with RDMs and formulate strategies to prioritize and grow nonperforming stores.
• Collaborate with support functions e.g., marketing, events, training, HR, to ensure support and strategies are in place to drive sell-out and build a high performance team.
• Ensure submission of monthly commission reports to all retailers and internal stakeholders timeously.

Customer Service Delivery:

• Manage the implementation of the company’s customer service to our retailer partners.
• Ensure proactive resolution of and take immediate corrective action on out-of-stock-lines in the trade.
• Manage correct implementation of merchandising and planogram guidelines.
• Oversee the management and maintenance of stock in stores to ensure maximum sales potential.
• Ensure correct and timeous implementation of launches, promotions, and replenishment.
• Ensure correct usage and ROI of promoter pool with service providers to maximise potential within the retail environment.
• Create and implement plans consistent with business objectives.

People Management

• Encourage, implement, and reinforce the company values and leadership principles.
• Ensure an open, motivated, and harmonious work environment.
• Manage the performance of self and all direct reports (formally and informally), ensuring that regular feedback is given/received, coaching, and mentoring on performance is given/received, to enable continuous improvement.
• Be actively involved in individual development plans, develop such plans for all direct reports and ensure that the agreed development interventions are delivered.
• Ensure that KPIs are conducted on all staff to identify the appropriate performance management requirements.
• Monitor, analyze and manage RDM expenses.
• Guide and support RDMs in driving their required growth via implementation and regular review of the area business plans.

Market/Region Intelligence

• Conduct regular environmental scans of competitor activities (price, product, layouts, and promotions).
• Ensure monthly communications to highlight trends and opportunities in the region.
• Manage and implement best practices to continuously improve performance in the region.
• Provide competitor feedback to Marketing department to ensure relevant insights to development of marketing strategies and activities.

Merchandise Management

• Conduct regular analysis and interpretation of stock management to manage the region’s performance.
• Communicate with National Commercial Sales Manager on stock issues e.g., out of stocks, overstocks.
• Ensure data integrity through effective stock control.
• Oversee new door opening and closing process.

Communication and Stakeholder Management

• Build effective working relationships with key stakeholders to achieve overall brand/business objectives
• Develop and maintain relationships with our key retailers to ensure our respective brands are deemed integral to their business, so as to maximise brand growth, support and exposure in their stores.
• Guide the sales team to work in partnership with all other departments to ensure the smooth day to day running of both the brands and the business as a whole, through regular and relevant communication
• Ensure that brands gain the maximum support across all retailers in terms of distribution strategy (being in the right doors), space, location, visibility, stock support and marketing support
• Drive this skill with direct reports in order to achieve best opportunities with customers

COMPETENCIES

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Entrepreneurial and commercial thinking
• Persuading and Influencing

Technical Skills:

• Business acumen
• Coaching and developing others
• Excellent communication skills
• Sales and stock management
• Conflict management
• Negotiation skills
• Change management
• Computer proficiency with Microsoft Office, excellent Excel skills.
• Be analytical and be able to analyse data with view of improving productivity as well as looking for opportunities to drive sales.

REQUIREMENTS/QUALIFICATIONS

• Matric certificate, preferably with a Business or Marketing or related degree/diploma
• 5 years Cosmetics and/or Retail operations experience
• Proven track record of sales achievement and leadership
• Excellent leadership skills
• 5 years relevant experience
• Excellent knowledge of Excel, PowerPoint, and Word
• Valid driver’s license
• Must have own vehicle