New Jobs Available at IIE MSA and IIE Varsity College

Duties and Responsibilities:

Management of the Information Centre (Information Centre Administration)

• Plan and design annual training programmes for the year to include entry/orientation level to advanced and just-in-time information, research, literacy and academic writing sessions
• Assist students and researchers in the use of plagiarism prevention and research tools
• Ensure that collections and subscriptions answers to needs
• Marketing, Awareness, and Dissemination of Information Services Communication
• Plan and design guidelines, notices and create and awareness of postgraduate library services
• Create research profiles for researchers and lecturers and disseminate information accordingly
• Create library guides and handouts
• Actively participate in campus activities e.g. research conferences etc
• Actively take part in academic forums on campus to create awareness of the value chain of library services within Teaching and Learning

Teaching and Learning Support, Information Literacies

• Plan and present advanced research and information sessions to postgraduate students, and researchers in collaboration with academic departments and staff
• Display an excellent level of digital literacies and eResources knowledge e.g. EbscoHOST and other sources functionality, and transfer these skills to students and researchers
• Present workshops on academic integrity, plagiarism prevention, and referencing techniques
• Assist students in using referencing, plagiarism prevention, and research tools
• Deliver embedded library services on the learning management services

Policy and Standards Compliance

• Monitor adherence to all library and library-related policies and research policies and report progress or anomalies
• Ensure copyright and trademarks compliance not only in the library but with the appropriate campus Line Manager
• Promote academic ethics and intellectual integrity

Collection, Maintenance, Management, and Development

• Ensure that the library collection has up-to-date resources on research methods and methodology per discipline
• Ensure that there is access to seminal work, giving preference to having online and electronic editions rather than print where possible
• Augment available collections with interlibrary loans as and when needed
• Introduce postgraduate students to peer-reviewed articles
• Submit completed research to the research repository

Networking, Communication, and Reporting

• Compile and distribution of monthly statistical reports, with analyses and comments on trends
• Stay abreast of industry developments and participate on all internal and external forums
• Ad hoc and auxiliary duties

The incumbent will be required to:

• Work evening, after-hours and weekend shifts
• Do counter duties
• Cataloguing, classification, indexing, and item editing
• Weeding and stock control

Competencies required:

• Interpersonal and communication skills
• Coaching and mentoring skills
• Problem solving skills & Time management skills
• Best suited to a friendly, organised person who works accurately and is able to handle pressure
• Information & Digital Fluency Skills
• Digital literacy skills
• Working knowledge of MS Word, Excel, and PowerPoint
• Understanding of library-related technology (e.g. Law online databases, Sirsi Dynix, Emerald, Ebscohost, Sabinet. etc.)
• Multi-literacy Skills
• Innovative and Energetic
• Producing own Research

Minimum Qualification Requirements:

• Postgraduate qualification with a research component in Information Sciences or equivalent.

Minimum Experience Requirements:

• 3-5 years relevant experience

go to method of application »

Duties and Responsibilities:

Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students.
• Tracking student success and implementing support interventions where required.

Research & Scholarship

• The incumbant is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets.

Competencies Required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage  

Minimum Qualification Requirements:

• Master's or Doctorate Degree in Clinical/Counselling Psychology

Minimum Work Experience Requirements:

• Minimum of 5 years Teaching and Learning experience (preferably in teaching environment)

go to method of application »

Duties and Responsibilities:

Infrastructure Support  

• Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor up time requirements and ensure that systems are running optimally.
• Installs new servers when required. required.
• Co-ordinates the deployment of hardware, systems and infrastructure within the campus.
• Ensures that the necessary security protocols and maintenance procedures for the campus are followed and executed timeously which includes, but is not limited to software patching/updates, BitLocker compliance, Antimalware compliance, SCOM alerts, device imagine, and SCCM compliance.
• Interacts and liaises with vendors or service providers for support and troubleshooting, where necessary.
• Monitors ICT security systems and does periodic tests and checks to ensure that everything is in order

Service Delivery Escalations

• Diagnoses and troubleshoots hardware and software issues that are escalated from ICT Supports and compiles and uploads KB articles for future reference.
• Attends to, defines, documents, and hands back to the ICT Supports any escalated ICT Support request that is not on the Catalogue of Services. 
• Administers and maintains software, as per the agreed software list.
• Oversees the campus' ICT Service Desk to ensure calls are correctly allocated and timeously addressed.

Staff Supervision

• Ensures that the campus has the necessary ICT support during operational hours.
• Co-ordinates and oversees campus ICT Support staff activities and engages in short to medium term tactical planning.
• Provides input into the ICT Supports' interview and hiring process, leave requests, appraisals and KPA setting.
• Provides mentorship to ICT Supports.
• Develops succession plan for ICT Supports.

Competencies Required:

• Good interpersonal skills
• Computer literacy and systems administration
• Time management and organisational skills
• Initiative and problem solving prowess
• Strong communication skills
• Ability to cope in a pressured environment         

Minimum Qualification Requirements:

• Minimum of a Higher Certificate / Occupational Certificate Level 5 (NQF Level 5) in A+/N+ /MCSE / MCTIP.
• Advanced Certificate / Diploma / Occupational Certificate Level 6 (NQF Level 6) in  A+/N+ /MCSE / MCTIP, advantageous.
• ITIL Foundation Certified, advantageous.         

Minimum Work Experience Requirements:

• Minimum of 2 - 3 years ICT Support/Service Desk agent

go to method of application »

Responsibilities and Duties:

• Administration/Collections/Handovers
• Processing of adjustments in line with supporting documents provided by credit controller team. Ensure adjustments are reviewed,accurate, valid and complete.
• Accurately processing of weekly banking from the cash office (Credit/Debit /Cash Payments).
• Support Debtors Manager and National Senior Credit Controller in ensuring the campus team achieves set target for set period and proactively engage with National Senior Credit Controller in directing team activities to meet set targets.
• Support Debtors Manager and National Senior Credit Controller with regards to overseeing the formal performance inprovement plan (PIP) of credit controller team when necessary and track requirements as set out in the plan.
• Responsible for oversight and supervision of credit controller team functions, deliverables, quality and output. Excalibur to be specifically used by enire team. Report back to National Senior Credit Controller on team functions and performance.
• Responsible for updating of bursary tracker and agreeing bursaries on tracker to what has been processed in D365 and SIS by credit controllers
• Attend to queries escalated by credit control Team.
• Investigation of credit balances.
• Assist with processing of applications for new students
• Assist with Debt Collection as and when required.
• Negotiate and maintain payment arrangements and document Acknowledgement of Debt (signed off by Head: Finance /Debtors Manager).
• Issue letters pertaining to suspension and de-registration or as requested by National Senior Credit Controller.
• Assist with Pre- Legal accounts/handovers as and when required.

Bank Statements:

• Accurate processing of daily bank statements.
• Ensure all debit orders returned unpaid from the bank are dealt with immediately. Re-activation of failed debit orders.
• Accurate processing of unallocated payments.
• Processing of debit orders on the Absa banking system (1st /15th/ 25th ) of each month.
• Distributing of payment batches.
• Accurate processing of legal payments on pre-legal accounts (active/bad debt write off's).
• Identifying payments for other campuses and escalating to Head: Finance to process transfer.
• Accurate processing of card payments.
• Send daily unidentified payments on ABSA Template to Finance Manager for investigation.
• After receiving feedback on Unidentified Payment from ABSA, process allocations and make notes on Excalibur.

Customer Service:

• Communicates with internal departments as and when required to maintain an accurate position on student’s accounts.
• Attend to walk in account payers/academic queries. Ensure calls adequate routed and attended to by credit controllers.
• Build sustainable relationships and trust with students/account payers through open and interactive communication.
• Handle account payer’s complaints, provide appropriate solutions and alternatives.
• Manage IIE Assist tickets and distribute to team together with National Senior Credit Controller based on age analysis.

Quality Management & Reporting:

• Debit order management (Loading, removing, adding fees, reporting). 
• Accurate allocations- sending weekly report to Head:Finance and Debtors Manager highlighting what was sent to ABSA, Pending allocation/transfer to another campus (Indicate campus).
• Provide feedback to National Senior Credit Controller/Debtors Manager on Credit Balances Monthly.
• Provide feedback to National Senior Credit Controller/Debtors Manager on Status of Suspensions and Cancellations/De-Registrations. 
• Monitoring fee credits/ bursaries processed on accounts. Reporting any discrepancies to Head:Finance and Debtors Manager. Tracking reversals and providing reason on approval of adjustment.
• Auditing adjustments for accuracy and detal before processing.
• Attend to walk in account payers/academic queries.
• Ensure calls adequate routed and attended to by credit controllers.

Competencies Required:

• Knowledge of Full Function Credit Control
• Knowledge of Accounts Receivables/Debit Orders /Bank Statements
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments
• Good Interpersonal skills/Customer Service driven
• Analytical and Problem-solving skills
• Sound numerical skills
• Best suited to a friendly, organised person who works accurately and is able to handle pressure
• Honest, trustworthy and ethical
• Time management skills
• Team management
• Ability to produce basic reports using Microsoft Office

Minimum Qualification Requirements:

• Matric
• Credit Management / Bookkeeping /Financial qualification advantageous

Minimum Experience Requirements:

• Minimum of 2 years Supervision experience, Minimum of 3 years credit control experience

go to method of application »

Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries.
• Represent our brand at career expos and other stakeholder events.
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Meet individual targets for new student registrations.      

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Requirements:

• National Diploma (NQF6) with 3 years sales experience (preferred).
• Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.

go to method of application »

Duties and Responsibilities: 

• Accounts Payable and Procurement – OPEX and CAPEX
• Preparation and capturing of purchase orders in accounting system (D365) for approval by Head Finance, Campus Head, Financial Manager, Brand Accountant, CFO, Senior Portfolio Team, and MD based on Brand approval framework.
• Purchase order request to be reviewed against policy and quote requirements and returned to requestor if not complete.
• Assistance may be required to be provided to requestor in sourcing quotes.
• Purchase order to be created in D365 within 48 hours of complete requisition being received.
• Ensuring that procurement policies are adhered to for all purchase orders submitted/ captured in accounting system. i.e., required numbers of quotes to be obtained and attached to PO.
• Purchase orders generated on D365 to be created against correct GL account and supplier.
• Issuing of approved purchase order to requestor to submit to supplier within 24 hours of PO approval.
• Follow up required of all purchase orders older than 2 days which have not been approved.
• Extract and submit weekly a list of approved purchases orders older than a week for which a GRV (Goods Received Voucher) has not be processed to Head Finances to follow up on, Head Finance to request and process delivery note from relevant staff member in D365 against PO.
• Follow up with Head Finance weekly to ensure that GRVs are processed timeously and no later than 24 hours following delivery of goods, service being received.
• Administrator to familiarise themselves with updates to policies, procedures and processes and ensure compliance with these.
• Queries to be resolved timeously and not be older than 30 days.
• POs to match quote in terms of amounts

Creditor Listing

• Maintenance of creditor listing in D365 as and when required and for specific projects.
• Consolidation and streamlining of creditor listing as and when required and for specific projects.
• Assistance with onboarding and vetting new suppliers.
• Review of supplier documentation and ensure update documents requested and filed.
• Ensure compliance with POPIA and that privacy agreements in place with relevant suppliers.
• Monthly accruals and ageing check to identify and resolve with Head Finance and National Finance long outstanding creditors, debit balance creditors.

Competencies Required:

• Interpersonal Skills
• Good verbal and written communication skills
• Time Management
• Planning and Organising
• Conflict Resolution
• Problem Solving
• Good Microsoft Office skills, Excel, Word, PowerPoint

Minimum Qualification Requirements:

• Minimum of Matric required
• Ideally a Finance related Degree or Diploma

Minimum Work Experience Requirements:

• 2-3 years experience as an Administrator (Finance)/ Bookkeeping
• Basic understanding of Financial Accounting
• Basic understanding of Management Accounting
• Some knowledge of Audit principles
• Understanding of D365

go to method of application »

Duties and Responsibilities:

Marketing Administration

• Accurate capturing of prospective student information, appointments and applications onto SIS and all applicable reports.
• Capturing all leads into the relevant campaigns (Online applications, Online enquiries, Telephone enquiries).
• Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
• Assisting Students Advisors with all database administration and associated correspondence.
• Responsible for the integrity of data across all systems relating to the information for prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.

General Activities

• Provide support as needed for planning of Information evenings and Online orientations.
• Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of appointments & applicants as required by the Head: Student Recruitment to support the Student Advisors.
• Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.

Competencies Required:

• Organisational and administration skills
• Communication and interpersonal skills
• High level of accuracy required in both typing and data capturing
• Microsoft Office - with a focus on excel at an intermediate level
• Problem Solving

Minimum Educational Requirements:

• Matric essential, relevant 3 year Diploma/Degree is recommended however not essential. 

Minimum Work Experience Requirements:

• 1 - 2 years Administration experience. Sales experience advantageous 

go to method of application »

 Duties and Responsibilities:

Quality Assurance of Teaching and Learning

• Ensure compliance and quality enhancement in all teaching and learning processes and initiatives
• Management and Development of Teaching Practice on Campus.
• Work to develop lecturer's teaching skills and reflective practice through a process of continuous conversation that includes the teaching portfolio, peer reviews, SETs and continuous development plan
• Implement training workshops for IC lecturer development (Specifically lecturers' reflective teaching practice and marking practice) based on Peer reviews; SETs and development plan

Teaching and Learning Culture on campus 

• Promotes a Teaching and Learning Culture on campus by building communities of best academic practice and drives uptake of contemporary developments in Teaching and Learning for the lecturers
• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets

Teaching and Learning Resource

• Collaborate with Programme Managers, Educational technologists; Permanent lecturers and National Teaching and Learning Manager, in planning, brainstorming and problem solving on Teaching and Learning matters

Lecturing

• Lectures 1 module per semester (not exceeding 70 hours in total)

Competencies Required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• A proven track record of effective teaching based on a reflective practice
• Tolerance for operating in a pressurised environment and industry
• Proven ability to work independently and as a member of a team
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality, and performance
• Proven computer literacy
• Demonstrated competence in being solutions driven
• Experience in the use of technology to enhance learning is an added advantage

Minimum Qualification Requirements:

• Bachelor's Degree PLUS Postgraduate Diploma/ Bachelors Honours Degree in Education (PGCE or B.Ed)
• Higher postgraduate qualification (Med; MA; Mphil; PhD) preferable

Minimum Work Experience Requirements:

• Minimum of 5 years Teaching and Learning experience (preferably in teaching environment)
• Must have experience in using technology to enhance learning and an understanding of the current regulatory framework and its impact on higher education and private colleges

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• A master’s degree in one of the Applied Humanities or Commerce fields with Strategic Innovation, Business Innovation, Innovation Management, Sustainable Business Innovation, Corporate Social Responsibility, Development Economics, Applied Development Economics, Community Development, Grassroots Innovation, Sociology, Social Development, Social Entrepreneurship, or Social Innovation in undergraduate studies up to third-year degree level.

Alternatively:

• A relevant NQF 8 qualification in one of the Applied Humanities or Commerce fields with similar innovation or development economics-related modules in undergraduate studies up to third-year degree level. 

Minimum Work Experience Requirements:

• Lecturing experience in Business Innovation, Social Innovation, or Strategic Innovation.
• Work experience is essential in innovation management, social innovation, community development, social development, or not-for-profit innovation and management

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• Honours Degree in one of the Business-related fields with Marketing or a similarly related field (e.g. entrepreneurship, sales; business management; marketing; or retail management) to the third-year degree level.

Alternatively:

• Honours in one of the Marketing Management related fields (e.g. Integrated Marketing Communications; Marketing Communications) with marketing to the third-year degree level. 

Minimum Work Experience Requirements:

• Lecturing experience in Marketing/ Entrepreneurship/ sales/ business management related fields with module related to consumer behaviour.
• Work experience as a sales manager, running a business/ entrepreneurship/ marketing manager. 

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• Honours degree in Information Systems

Alternatively:

• Honours degree in a business-related field with IT modules to the third-year degree level.

Minimum Work Experience Requirements:

• Lecturing experience in Management / Risk management/ IT management/ project management/ Business Analysis.
• Work experience in the field of Management / Risk management/ IT management/ project management/ Business Analysis

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• A Bachelor of Arts Honours or Bachelor of Social Science Honours in Political Studies.

Alternatively:

• Postgraduate Diploma, Masters (MA/ MPhil) or Doctorate (PhD/ DPhil) in Political Studies.

Minimum Work Experience Requirements:

• Lecturing experience preferably two years lecturing experience in the discipline of Political Studies, or in Development Studies.
• Work experience ideally in one or other field related to political analysis, political consultancy, public policy and/or political engagement management, and political writing. Or work experience in a field related to research, development planning, development management, social sector management, municipal planning, and service delivery.

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• Honours in Supply chain/logistics management; Business Management with a special focus in the following: Logistics; Operations and Production Management; warehousing; Integrated Logistics and Transport Management.

Alternatively:

• Honours in one of the Supply Chain/Logistics Management-related fields (e.g. purchasing, operations/ production, inventory; sustainable management, warehousing) with Supply Chain Management and Logistics to the third-year level; or
• A Bachelor of Commerce or Bachelor of Business Administration with Supply chain/logistics management or a similarly related field (e.g. purchasing, operations/ production, inventory; sustainable management) to the third-year level PLUS either an MBA/MCom/MPhil; or
• A postgraduate diploma in supply chain management and/or Logistics.

Minimum Work Experience Requirements:

• Lecturing experience in supply chain and/or logistics management; and/or operations and production management/ Transportation and warehousing management.
• Work experience as a supply chain manager or consultant/ experience in logistics, warehousing, purchasing, production and operations and/or inventory fields.

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• Bachelor of Arts Honours/ Bachelor of Social Science Honours degree in Development Studies.

Alternatively:

• Postgraduate Diploma, MA/ MPhil, PhD/ DPhil qualification in Development Studies.

Minimum Work Experience Requirements:

• Lecturing experience: Ideally two years lecturing experience in Development Studies.
• Work experience in a field related to research, development planning, development management, social sector management, municipal planning, and service delivery.

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• Honours degree in Information Systems/ Computer Science/ IT Management.

Alternatively:

• Honours degree in a similarly related field; or
• A bachelor's degree in IT/Computer Science or a similarly related-field to the third-year level PLUS a postgraduate diploma in education​.

Minimum Work Experience Requirements:

• Lecturing experience in Information Management/Business Information Systems/Information Systems/Business Management/Risk Management/Project Management.
• Work experience in Risk Management /Systems design/Project Management/as an IT manager/as an Information manager.

go to method of application »

KEY PERFORMANCE AREAS: 

• Lecturing/Facilitation
• Marking
• Student support

Competencies Required:

• Communications skills
• Organisational skills
• Time management

Minimum Education Requirements per module:

Ideal:

• Honours degree in one of the Business-related fields with Business Management/IT Management AND Statistics/Mathematics. 

Alternatively:

• Honours degree in Computer Science with Maths or Statistics to 2nd-year level (NQF.6)
• Bachelor’s degree in Business Management /IT Management or a similarly related field to the third-year level PLUS an MBA or a postgraduate diploma in a related field. 

Minimum Work Experience Requirements:

• ​Lecturing experience: in Business Analysis/Mathematical modelling
• Work experience in data analytics and/or data modelling