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  • Posted: Aug 23, 2024
    Deadline: Not specified
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    Automotive Retailer - New, Pre-owned vehicle Sales, Parts, Accessories and Servicing of major brands since 1963 across the Western Cape and South-Africa.


    Read more about this company

     

    New Vehicle Sales Manager - Rola VW Vredenburg

    Minimum Requirements

    • Sales Experience: Proven track record of success in automotive sales, with at least 3 years of experience in a managerial or leadership role.
    • Leadership Skills: Strong leadership abilities with the ability to motivate and inspire a team towards common goals.
    • Customer Focus: A customer-centric mindset with a commitment to delivering exceptional service and building lasting relationships.
    • Strategic Thinking: Ability to analyse data, identify trends, and develop strategic initiatives to drive sales growth.
    • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
    • Industry Knowledge: Thorough understanding of automotive sales processes, dealership operations, and industry best practices.

    Duties and Responsibilities

    • Sales Leadership: Lead and inspire our sales team to achieve and exceed monthly, quarterly, and annual sales targets.
    • Team Development: Mentor and train sales staff to enhance their product knowledge, sales skills, and customer service abilities.
    • Customer Satisfaction: Ensure that every customer receives a positive and memorable buying experience, from initial contact to vehicle delivery.
    • Inventory Management: Work closely with the stock control team to ensure an optimal mix of vehicles to meet customer demand.
    • Sales Strategies: Develop and implement effective sales strategies and promotions to maximise dealership profitability.
    • Market Analysis: Stay informed about market trends, competitor activities, and customer preferences to identify opportunities for growth.
    • Adhere to Dealer and Company Standards

    go to method of application »

    Warranty Clerk - Rola Stellantis

    Minimum Requirements

    • High school diploma or equivalent
    • Previous experience in the automotive industry preferred
    • Strong knowledge of vehicle maintenance and repair procedures
    • Excellent communication and customer service skills
    • Ability to work in a fast-paced environment
    • Detail-oriented with strong organisational skills
    • Positive attitude and willingness to learn
    • Proficient in computer applications and software

    Duties and Responsibilities

    • Review and process warranty claims, ensuring accuracy and adherence to manufacturer policies.
    • Coordinate with service advisors and technicians to gather necessary documentation and information for warranty claims.
    • Communicate with manufacturers to resolve claim issues and provide updates on claim status.
    • Maintain accurate records of warranty claims, repairs, and parts used.
    • Assist in tracking and managing warranty parts inventory.
    • Provide excellent customer service by addressing warranty-related inquiries and concerns.
    • Stay updated on manufacturer warranty policies and changes.

    go to method of application »

    Vehicle Sales Executive - Rola Stellantis

    Minimum Requirements

    • Previous vehicle sales experience essential (Stellantis brand experience advantageous)
    • Minimum Grade 12
    • Computer literate and skilled in MS Office
    • Valid Driver’s License
    • Strong interpersonal and negotiation skills
    • High level of motivation, initiative and integrity

    Duties and Responsibilities

    • Network and build relationships within the motor industry
    • Drive sales to achieve and exceed monthly sales targets
    • Target new customers and business opportunities to aid portfolio growth
    • Managing of sales process to ensure CSI
    • Manage customer relationships, and deliver an efficient and effective service to both internal and external clients at all times
    • Adhere to Dealer Standards and work within prescribed work processes

    go to method of application »

    Service Advisor and Receptionist - Rola Haval Stellenbosch

    Minimum Requirements

    • High school diploma or equivalent
    • Previous experience as a Dealership Service Advisor essential
    • Strong knowledge of vehicle maintenance and repair procedures
    • Excellent communication and customer service skills
    • Ability to work in a fast-paced environment
    • Detail-oriented with strong organisational skills
    • Positive attitude and willingness to learn
    • Proficient in computer applications and software
    • Valid driver's license and clean driving record

    Duties and Responsibilities

    • Greet customers and assess their vehicle repair and maintenance needs
    • Provide accurate estimates of repair costs and timeframes
    • Schedule service appointments and ensure that repairs are completed on time
    • Communicate with technicians and parts department to ensure timely completion of repairs
    • Educate customers on preventative maintenance and recommend appropriate services
    • Maintain accurate records of service history and ensure that all necessary paperwork is completed accurately and on time
    • Address customer concerns and complaints in a timely and professional manner
    • Follow up with customers after service to ensure satisfaction and promote customer loyalty

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    Service Manager - Rola Volvo

    Minimum Requirements

    • At least 3 years experience in a similar role within the automotive industry 
    • Strong leadership and people management skills
    • Good communication and interpersonal skills
    • Excellent problem-solving and decision-making skills
    • Good organisational and time management skills
    • Knowledge of health and safety regulations
    • Knowledge of automotive systems and technology
    • A commitment to delivering excellent customer service
    • Ability to work well under pressure

    Duties and Responsibilities

    • Managing and coordinating the day-to-day operations of the workshop
    • Leading and managing a team of technicians and mechanics
    • Ensuring the quality of work produced in the workshop meets the company's standards
    • Ensuring that all work carried out in the workshop is done safely and in accordance with health and safety regulations
    • Managing and controlling workshop costs to ensure profitability
    • Liaising with the parts department to ensure timely delivery of parts
    • Maintaining accurate records of work carried out in the workshop
    • Ensuring that customer satisfaction is maintained at all times
    • Managing customer complaints and resolving issues to the customer's satisfaction
    • Conducting regular team meetings to review performance and implement improvements
    • Identifying training needs and providing training to team members as required

    go to method of application »

    Vehicle Sales Consultant - Rola Ford Hermanus

    Minimum Requirements

    • Previous vehicle sales experience essential
    • Minimum Grade 12
    • Computer literate and skilled in MS Office
    • Valid Driver’s License
    • Strong interpersonal and negotiation skills
    • High level of motivation, initiative and integrity

    Duties and Responsibilities

    • Network and build relationships within the motor industry
    • Drive sales to achieve and exceed monthly sales targets
    • Target new customers and business opportunities to aid portfolio growth
    • Managing of sales process to ensure CSI
    • Manage customer relationships, and deliver an efficient and effective service to both internal and external clients at all times
    • Adhere to Dealer Standards and work within prescribed work processes

    go to method of application »

    New Vehicle Sales Consultant - Rola Toyota Somerset West

    Minimum Requirements

    • Previous vehicle sales experience essential (Toyota advantageous)
    • Minimum Grade 12
    • Computer literate and skilled in MS Office
    • Valid Driver’s License
    • Strong interpersonal and negotiation skills
    • High level of motivation, initiative and integrity

    Duties and Responsibilities

    • Network and build relationships within the motor industry
    • Drive sales to achieve and exceed monthly sales targets
    • Target new customers and business opportunities to aid portfolio growth
    • Managing of sales process to ensure CSI
    • Manage customer relationships, and deliver an efficient and effective service to both internal and external clients at all times
    • Adhere to Dealer Standards and work within prescribed work processes

    go to method of application »

    Workshop Manager - Rola Ford Robertson

    Minimum Requirements

    • At least 3 years experience in a similar role within the automotive industry
    • Strong leadership and people management skills
    • Good communication and interpersonal skills
    • Excellent problem-solving and decision-making skills
    • Good organisational and time management skills
    • Knowledge of health and safety regulations
    • Knowledge of automotive systems and technology
    • A commitment to delivering excellent customer service
    • Ability to work well under pressure

    Duties and Responsibilities

    • Managing and coordinating the day-to-day operations of the workshop
    • Leading and managing a team of technicians and mechanics
    • Ensuring the quality of work produced in the workshop meets the company's standards
    • Ensuring that all work carried out in the workshop is done safely and in accordance with health and safety regulations
    • Managing and controlling workshop costs to ensure profitability
    • Liaising with the parts department to ensure timely delivery of parts
    • Maintaining accurate records of work carried out in the workshop
    • Ensuring that customer satisfaction is maintained at all times
    • Managing customer complaints and resolving issues to the customer's satisfaction
    • Conducting regular team meetings to review performance and implement improvements
    • Identifying training needs and providing training to team members as required

    go to method of application »

    Leads Administrator - Rola Ford

    Minimum Requirements

    • Min 2 years proven experience in a customer service, lead management, CRM systems, or similar administrative role..
    • Strong analytical skills with the ability to generate and interpret reports.
    • Proficiency in CRM software and lead tracking tools.
    • Excellent organisational skills and attention to detail.
    • Strong communication and interpersonal skills.
    • Ability to work collaboratively in a team environment and manage multiple priorities.

    Duties and Responsibilities

    • Lead Management: Handle the collection, distribution, and nurturing of leads to ensure timely and effective follow-up.
    • Database Management: Maintain and update the lead database, ensuring data accuracy and segmentation for targeted communication.
    • Reporting and Analysis: Generate and analyse reports on lead performance, conversion rates, and other key metrics to provide actionable insights and improve lead generation strategies.
    • Integration and Tools: Manage and optimise lead tracking tools and CRM systems to streamline processes and enhance productivity.
    • Lead Qualification: Assess and qualify leads based on predefined criteria to ensure they meet the necessary standards for sales follow-up.
    • Collaboration: Work closely with sales and marketing teams to align lead generation efforts with broader campaigns and business objectives.
    • Process Improvement: Identify and implement best practices to improve lead management processes and increase efficiency.

    go to method of application »

    Luxury Brand Pre-owned Sales Manager - Rola Motor City

    Minimum Requirements

    • Sales Experience: Proven track record of success in automotive sales, with at least 3 years of experience in a managerial or leadership role.
    • Leadership Skills: Strong leadership abilities with the ability to motivate and inspire a team towards common goals.
    • Customer Focus: A customer-centric mindset with a commitment to delivering exceptional service and building lasting relationships.
    • Strategic Thinking: Ability to analyse data, identify trends, and develop strategic initiatives to drive sales growth.
    • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
    • Industry Knowledge: Thorough understanding of automotive sales processes, dealership operations, and industry best practices.

    Duties and Responsibilities

    • Sales Leadership: Lead and inspire our sales team to achieve and exceed monthly, quarterly, and annual sales targets.
    • Team Development: Mentor and train sales staff to enhance their product knowledge, sales skills, and customer service abilities.
    • Customer Satisfaction: Ensure that every customer receives a positive and memorable buying experience, from initial contact to vehicle delivery.
    • Inventory Management: Work closely with the stock control team to ensure an optimal mix of vehicles to meet customer demand.
    • Sales Strategies: Develop and implement effective sales strategies and promotions to maximise dealership profitability.
    • Market Analysis: Stay informed about market trends, competitor activities, and customer preferences to identify opportunities for growth.
    • Adhere to Dealer and Company Standards

    go to method of application »

    Vehicle Sales Consultant - Rola Toyota Bredasdorp

    Minimum Requirements

    • Proven experience in vehicle sales essential
    • Excellent communication and interpersonal skills.
    • Strong customer service orientation with the ability to build rapport and trust.
    • Self-motivated with a results-driven attitude.
    • Ability to work flexible hours, including weekends
    • Valid driver’s license and clean driving record.

    Duties and Responsibilities

    • Customer Engagement: Greet and assist customers in a professional and friendly manner. Understand their needs and provide tailored solutions.
    • Product Knowledge: Maintain an in-depth knowledge of our vehicle inventory, including features, specifications, and pricing. Effectively communicate this information to customers.
    • Sales Process: Guide customers through the entire sales process, from initial inquiry to finalising the sale. Ensure a smooth and enjoyable experience for each customer.
    • Follow-Up: Build and maintain strong relationships with customers through regular follow-up and personalised service. Address any post-sale questions or concerns.
    • Sales Targets: Achieve and exceed sales targets and objectives. Demonstrate a proactive approach to reaching and surpassing goals.
    • Market Awareness: Stay informed about industry trends, competitive offerings, and market conditions. Use this knowledge to provide valuable insights to customers.

    Method of Application

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