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Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
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Job Description
To provide an effective transport service as per agreed standard operating procedures and legislative requirements. To deliver and collect goods and customers at required destinations in a safe and proper manner.
Specific Role Responsibilities
- Identify and apply known solutions to operational problems and escalate unresolved issues. Deliver on agreed performance targets according to set procedures and service level agreement.
- Report on transactional activities to provide timely information for decision making in area of accountability.
- Execute work in line with governance and compliance processes.
- Deliver and collect goods and customers at required destinations in a safe and proper manner.
- Ensure that vehicles are in an excellent operating condition and report non-compliance to immediate superior.
- Execute driving tasks and activities in compliance with legal rules and regulations.
- Execute work activities effectively and efficiently in order to prevent financial losses.
- Deliver work activities adequately to satisfy internal and external customers.
- Attend training initiatives to improve work quality and enhance own skills.
Qualifications and Experience
- Matric certificate
- 1 -2 years work experience as a driver in a similar environment.
- A valid South African driver’s license.
- Skills and Personal Attributes
- Analytical Thinking
- Improvement Orientation
- Development Orientation
- Embracing Diversity and Sensitivity
- Enabling team success
- Commercial Thinking
- Driving Results
- Authentic Approach
- Openness to Change
- Remaining Composed
- Impactful Leadership
- Occupational Health and Safety
- Planning Skills
- Trust and Integrity
- Understand, follow and give instruction
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Job Description
The Commercial Sales Executive will be responsible for the following
- Conducting research and prospecting
- Identifying new business opportunities
- Concluding sales contracts
- Developing working relationships with others and building a relationship with trucks body builders
- To ensure that the trucks body builders are OEM approved
- Performing administrative duties
Roles and Responsibilities
- Conducting research and prospecting
- Identifying new business opportunities
- Concluding sales contracts
- Developing working relationships with others and building a relationship with trucks body builders
- To ensure that the trucks body builders are OEM approved
- Performing administrative duties
Qualifications and Experience
REQUIREMENTS:
- Must be currently employed as a Commercial Sales Executive and at least 2 years or more
- A successful sales track record, with networking and cold calling as an integral part of the process
- The ideal candidate would someone with excellent networking and negotiating skills (able to go out and source new business)
- Existing data base (advantageous)
- Valid SA driver’s license Code 10 and up is essential
Qualifications:
- Matric/Grade 12 or Equivalent
- Tertiary qualification in line with position (advantageous)
Skills and Personal Attributes:
- Knowledge of the latest ranges in commercial models
- Vehicle financing (advantageous)
- Understanding financial statements and tax implications
- Special licence and registration processing
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Job Description
The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.
Specific Role Responsibilities
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow the existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer’s escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience
- Minimum Grade 12.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy
- Proven track record of meeting regular monthly targets.
Skills and Personal Attributes
- Customer and sales management.
- Understanding of the compliance governing the retail industry would be an advantage.
- Knowledge of the areas' most spoken languages an advantage.
- Experience in cold calling to develop a client base.
- Growing the market experience.
- Knowledge of Higher Gear.
- Knowledge of dealership policies and procedures.
- Knowledge of broader competitive motor industry.
- Knowledge of economic & financial factors affecting the industry.
- In-depth product knowledge on all related aspects.
- Knowledge of product image and corporate branding.
- Product Knowledge will be huge advantage.
- Self-motivated priority-setting and time management.
- Oral communication skills; negotiation and influencing skills.
- Accurate customer needs analysis and understanding.
- Accurate customer qualifying.
- Interpersonal and interactive skills.
- Effectively understanding and interpreting customer behaviours and emotions.
- Strong administrative skills.
- Professionalism and presentable.
- Negotiation and persuasiveness skills.
- Closing skills.
- Networking and lead generation skill
go to method of application »
Job Description
To manage, monitor, coordinate and control the quality of a customer care call centre team's work, in line with the customer care related activities and processes, in order to deliver on approved operational plans and contributing to client satisfaction and effective service delivery.
Position Overview
PROCESS
- Contribute to the development of the appropriate strategy and set targets within area of accountability.
- Contribute and assist with defining standard operating procedures (SOPs).
- Sustain and improve the call center operations by monitoring performance; identifying and resolving problems within specified lead time and preparing and completing action plans for process improvements.
- Manage operational risk and risk mitigation (Loan vehicles and Goodwill decisions).
- Manage and report on loan vehicle fleet across the brands.
- Monitor and report on progress against operational plans.
- Manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Prepare contact centre performance reports by collecting, analysing, and summarising data and trends.
- Resolve problems by applying the necessary discretion and guidelines
FINANCE
- Manage financial activities in line with approved policies and procedures.
- Monitor and report on budget variances and provide solutions.
- Monitor daily work activities within the team environment in order to prevent financial losses.
CLIENT
- Build sustainable relationships and deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business
- Address any customer queries and make relevant decisions to ensure customer satisfaction.
- Manage and monitor processes to ensure customer service excellence.
- Coordinate team activities to meet and exceed customer expectations.
- Ensure customer satisfaction with regard to the quality of operational support provided by a team being management.
PEOPLE
- Coordinate and participate in learning interventions to establish a learning and growth culture within the team.
- Implement soft skills training to ensure employees are competent in their work.
- Own and live up to company values.
- Promote an engaging, enabling and productive work climate aligned to the employee value proposition.
- Act as change agent and provide support to the team throughout the implementation of identified change initiatives.
- Specific Role Responsibilities
PROCESS
- Contribute to the development of the appropriate strategy and set targets within area of accountability.
- Contribute and assist with defining standard operating procedures (SOPs).
- Sustain and improve the call center operations by monitoring performance; identifying and resolving problems within specified lead time and preparing and completing action plans for process improvements.
- Manage operational risk and risk mitigation (Loan vehicles and Goodwill decisions).
- Manage and report on loan vehicle fleet across the brands.
- Monitor and report on progress against operational plans.
- Manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Prepare contact centre performance reports by collecting, analysing, and summarising data and trends.
- Resolve problems by applying the necessary discretion and guidelines
FINANCE
- Manage financial activities in line with approved policies and procedures.
- Monitor and report on budget variances and provide solutions.
- Monitor daily work activities within the team environment in order to prevent financial losses.
CLIENT
- Build sustainable relationships and deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business
- Address any customer queries and make relevant decisions to ensure customer satisfaction.
- Manage and monitor processes to ensure customer service excellence.
- Coordinate team activities to meet and exceed customer expectations.
- Ensure customer satisfaction with regard to the quality of operational support provided by a team being management.
PEOPLE
- Coordinate and participate in learning interventions to establish a learning and growth culture within the team.
- Implement soft skills training to ensure employees are competent in their work.
- Own and live up to company values.
- Promote an engaging, enabling and productive work climate aligned to the employee value proposition.
- Act as change agent and provide support to the team throughout the implementation o
Qualifications and Experience
- Matric
- Revelent Degree/Dimploma
- 2- 3 years working experience in the automotive industry
- 3+ years working experience in the same/similar role with proven track record
Skills and Personal Attributes
- Team player
- Business Acumen
- Client focus
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Position Overview
The Financial Accountant contributes to the company’s goals by providing financial support aligned to the company’s strategy.
Specific Role Responsibilities
- Month-End Deliverables (within required deadlines)
- Preparation of accounting schedules
- Preparation of cashbook
- Posting of journals
- System reconciliations
- Bank reconciliations
- Balance sheet reconciliations
- Preparing & Submission of hyperion
- Preparing & Submission of income tax
- Preparing & Submission of VAT
- Preparation and distribution of management accounts
- Ensure accounting for the deliverables from other departments within finance:
- Credit Control
- Commissions
- Claim payments
- Head Office
- Ad Hoc Duties
- Assist in budget and forecast cycles
- Attend to multiple internal and external audits throughout the year
- Assist in the identification of internal control weaknesses and suggest/implement improvements
- Provide financial analysis and insights in support of business decision making needs
Qualifications and Experience
Qualifications
- B. Com degree with accounting major or similar preferable
Experience
- Experience in MS GreatPlains (GP) and GRIDpreferable
- System accounting experience is an advantage
- Minimum 5 years post- graduate experience
- Skills and Personal Attributes
- Super-User/Advanced Microsoft Excel skills compulsory
- Deadline driven, team player that is reliable and dependable with a positive attitude
- Attention to detail and accuracy with analytical insights
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Job Description
- To conduct all transactions with customers with the utmost courtesy.
- To correctly place such items in stores.
- To ensure accurate identification of customer's needs by means of parts catalogue, computer stock lists.
- To receive and identify stock.
- To check goods from suppliers.
- Implementation of discount structure as applicable.
OBJECTIVES AND KEY TASKS
Improved Profitability:-
- To ensure that all required parts for any particular repair or service and additional accessories are offered to customers.
- To ensure stock is kept safe and in first class condition.
- Ensure that a receipt, payment or authorised signature is received for all issues.
- Customer Service and Satisfaction:-
- To ensure that all customers are shown the utmost courtesy and consideration.
- To ensure that all issues are in first class condition and suitable for use for which purchased.
Cost Control:-
- To ensure stock is kept in good condition .
- To ensure that stock is only issued in accordance with policy regarding payment or charge.
- To guard against unauthorised withdrawal from stock.
- To maintain stock control system.
- To care for stock control, plant and record systems.
MAIN JOB FUNCTIONS
- Staff:- To assist all company staff in parts identification and, if required, replacements.
- To assist in training new parts persons.
Administration:-
- To ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
- To ensure that all credit sales are made to an authorised signatory or approved account.
- To keep all parts catalogues, manufacturers lists, etc. updated and tidy.
Communications:-
- To ensure Parts Manager is kept aware of stock movement.
- To notify Parts Manager of any difference noted when inspecting incoming goods.
- To maintain good helpful relationships with all customers and their representatives.
Marketing:-
- To assist if required in any marketing activity as required.
Finance:-
- To ensure all transactions take place according to company policy.
- To ensure security of all cash and cheques received.
- To be numerate and literate at the clerical level required.
- To understand basic vehicle layout, function and location of parts.
- To be able to identify parts.
- To have received training in standard stock-keeping system used.
- To use stock control and location equipment.
- To be capable of courteous service to customers.
Qualifications and Experience
- 2-3 years experience as a Parts Salesperson
- Skills and Personal Attributes
- Must be Computer Literate.
- Must have stable track record.
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Position Overview
The Sales Manager will be responsible for the following:
- Volume dealer experience 45 new cars per month
- Must be able to run a team of experienced and inexperienced sales executives
- Drive productivity of the sales team, in line with minimum standards
- To conduct training for the team
- Must have a solid understanding of Higher Gear and how it can be used to drive sales
- Proven track record in sales
Specific Role Responsibilities
OBJECTIVES AND KEY TASKS
Improved Profitability:-.
- To ensure sales/profit forecasts are achieved as per Dealer Principal.
- Sales cost not to exceed as per Dealer Principal requirements.
- Rate of stock turnover to be not less Dealership requirements.
- To ensure increase of local market penetration
- To ensure new car stock value does not exceed figures as per Dealership requirements
- To ensure utilisation of showroom and forecourt sales space
- To maximize sale of extras by attaining sales as per Dealership requirements
- To monitor advertising to ensure budget is not exceeded.
- To monitor all contracts and leads
- To formulate sales targets for each sales person and ensure that these are achieved
- To ensure that sales staff receive new model launch training.
Qualifications and Experience
EXPERIENCE, QUALIFICATIONS AND TRAINING
- Sales management and marketing skills, knowledge and experience.
- Ability to manage and administer a department, to provide organisation, systems and leadership.
- Up-to-date knowledge of vehicle legislation and of trade practices.
- Able to motivate a sales team to achieve objectives.
- Sales qualification, technical qualifications an added advantage.
- Minimum experience required: 3 years in a similar environment
- Minimum Qualification: Higher Certificate.
Skills and Personal Attributes
- Ambitious (Our goal is to be the number one dealer in the country)
- Driven (The hours will be long, (07:30 -18:00) 6 days a week and public holidays, the pressure will be intense but it will be rewarding)
- Innovative (must be able to think outside the box and come up with new ideas to maintain the number one position, web business will be a key focal area )
- Team Player (You will be required to work with and support other department managers)
- Exceptional leadership skills (You will be required to lead by example and operate with integrity)
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Job Description
Key Performance Areas (KPA’s):
- Direct receiving, warehousing, and distribution operations, and oversee the efficient receipt, storage, and dispatch of products.
- Ensuring that quality objectives and delivery deadlines are met.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. This will include all repairs and maintenance.
- Plan, manage and monitor governance compliance processes in the area of accountability in order to manage risks and expose liabilities.
- Manage returns for credit on a daily basis – RFC’s and Obsolete returns.
- Oversee high-value lockup (full responsibility), tidiness, security, access control
- Oversee in preparation for stock counts. Alerting management of business interruptions that may impact the ability to service customers.
- Ensure that all bins not allocated are sorted and put into their bin location daily (N/STOCK, Rec)
- Ensure all documents received are sent up to the Procurement office without delay so that receipting and costing can take place as quickly as possible.
Specific Role Responsibilities
Processes and procedures
- Creating and defining SOP’s for all the different divisions within the warehouse environment. (Receiving, material handling, warehousing, and despatch, etc.)
- Develop and maintain systems and processes to reduce stock shrinkage and damages, including damages to fittings, equipment, and injuries to staff in conjunction with the Health and Safety officer Functions requiring other department involvement
- Controls inventory levels by signing off on perpetual counts (procurement department)
- Contributes to team effort by accomplishing related results as needed (management team)
- Maintain standards of health and safety, hygiene, and security in conjunction with the Health and Safety officer.
- Ensuring invoices sent for picking are properly prioritized and that grid is kept clean and up to date(Manage this when the barcoding is printed on the invoices and in conjunction with the 3PL – DSV).
- Advise procurement office regarding short supplies and oversupplies (procurement department)
- Work closely with DSV and have weekly meetings to ensure alignment where necessary
- Unforeseen duties which may arise to streamline our system and service to our dealers
- Work overtime as requested Keep changerooms and canteen clean and tidy. Report damages to Health and Safety Officer.
- Advising management and developing interventions to remedy quick developing issues: such as run-on-demand for a part indicating potential stock out, courier service interruption, system malfunction, technical failure trends.
Qualifications and Experience
- Matric a must have
- Tertiary Education (Postgraduate Diploma in logistics)
- Logistical experience and Distribution experience
- Warehouse Management experience 2-3 years
Skills and Personal Attributes
- Analytical, numerate, able to solve problems.
- Planning skills required
- Attention to detail required
- Possess negotiating skills and experience.
- Demonstrates good communication, Good facilitation, and ownership.
- Maintain an outstanding moral and ethical approach to Hyundai
- Ensure 100% effectiveness all the time
- Problem-solving ability
- Think out the box
go to method of application »
Job Description
The Vehicle Sales Manager will be reporting to the Dealer Principal (DP), the primary purpose of the position is to maximise sales opportunities to achieve budget objectives by continually examining weekly/monthly accounts, operating controls and composite figures that will enable necessary improvements and corrective actions to achieve results.
Specific Role Responsibilities
- Manage, monitor and report on budget variances and provide solutions.
- Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation.
- Contribute to the development of the appropriate strategy and set target within area of accountability.
- Manage operational risk and risk mitigation initiatives.
- Implement and manage end-to-end processes.
- Define standard operating procedures (SOP's).
- Monitor and report on progress against operational plan and make adjustment where required.
- Resolve problems with the necessary discretion and guidelines.
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
- Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
- Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
- Assist new vehicle sales with trade-in's and evaluations.
- Risk Management, Compliance with group process policy.
- Customer Care Standards Procurement Trade in processes.
- Outright purchase process.
- Trade Sales-trade-ins sold directly to the Trade.
- Vehicles kept for stock.
- Appraising vehicle value
- Social Media Marketing.
Qualifications and Experience
- Matric
- Higher Certificates and/or Advanced National Certificates in Sales and Marketing preferable
- 3 - 5 years working experience in the motor sales industry with a proven track record
- 3+ years automotive sales management experience
- Must have previously handled new and/or used car stand of +- 50 units
- A valid South African driver's license
Skills and Personal Attributes
- Apply selling techniques for parts.
- Business and Operations Management.
- Conflict Management.
- Customer Service.
- Developing sales.
- Fleet Sales Management.
- Functional Policies and Procedures.
- Governance, Ethics and Values.
- Managerial Competence.
- Operations Risk Management.
- Perform selling of vehicle parts.
- Planning, monitoring, evaluation and reporting.
- Problem Solving and Analysis.
- Product and or service knowledge.
- Sales of non-OEM parts and accessories.
- Structure and operation of vehicles and components.
- Understand customer patterns to sell parts
go to method of application »
Job Description
The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customers and follow-up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience
- Matric certificate
- 3-5 years’ working experience in a similar environment.
- A valid South African driver’s licence
Skills and Personal Attributes
- Developing sales
- Making a Sale
- Persuasive Selling Skills
- Product and or service knowledge
- Trust and Integrity
go to method of application »
Job Description
The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customers and follow-up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience
- Matric certificate
- 3-5 years’ working experience in a similar environment.
- A valid South African driver’s licence
Skills and Personal Attributes
- Developing sales
- Making a Sale
- Persuasive Selling Skills
- Product and or service knowledge
- Trust and Integrity
go to method of application »
Job Description
The Vehicle Sales Manager will be reporting to the Dealer Principal (DP), the primary purpose of the position is to maximise sales opportunities to achieve budget objectives by continually examining weekly/monthly accounts, operating controls and composite figures that will enable necessary improvements and corrective actions to achieve results.
Specific Role Responsibilities
- Manage, monitor and report on budget variances and provide solutions.
- Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation.
- Contribute to the development of the appropriate strategy and set target within area of accountability.
- Manage operational risk and risk mitigation initiatives.
- Implement and manage end-to-end processes.
- Define standard operating procedures (SOP's).
- Monitor and report on progress against operational plan and make adjustment where required.
- Resolve problems with the necessary discretion and guidelines.
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
- Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
- Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
- Assist new vehicle sales with trade-in's and evaluations.
- Risk Management, Compliance with group process policy.
- Customer Care Standards Procurement Trade in processes.
- Outright purchase process.
- Trade Sales-trade-ins sold directly to the Trade.
- Vehicles kept for stock.
- Appraising vehicle value
- Social Media Marketing.
Qualifications and Experience
- Matric
- Higher Certificates and/or Advanced National Certificates in Sales and Marketing preferable
- 3 - 5 years working experience in the motor sales industry with a proven track record
- 3+ years automotive sales management experience
- Must have previously handled new and/or used car stand of +- 50 units
- A valid South African driver's license
Skills and Personal Attributes
- Apply selling techniques for parts.
- Business and Operations Management.
- Conflict Management.
- Customer Service.
- Developing sales.
- Fleet Sales Management.
- Functional Policies and Procedures.
- Governance, Ethics and Values.
- Managerial Competence.
- Operations Risk Management.
- Perform selling of vehicle parts.
- Planning, monitoring, evaluation and reporting.
- Problem Solving and Analysis.
- Product and or service knowledge.
- Sales of non-OEM parts and accessories.
- Structure and operation of vehicles and components.
- Understand customer patterns to sell parts
go to method of application »
Job Description
- The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.
Specific Role Responsibilities
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow the existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer’s escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience
- Minimum Grade 12.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy
- Proven track record of meeting regular monthly targets.
Skills and Personal Attributes
- Customer and sales management.
- Understanding of the compliance governing the retail industry would be an advantage.
- Knowledge of the areas' most spoken languages an advantage.
- Experience in cold calling to develop a client base.
- Growing the market experience.
- Knowledge of Higher Gear.
- Knowledge of dealership policies and procedures.
- Knowledge of broader competitive motor industry.
- Knowledge of economic & financial factors affecting the industry.
- In-depth product knowledge on all related aspects.
- Knowledge of product image and corporate branding.
- Product Knowledge will be huge advantage.
- Self-motivated priority-setting and time management.
- Oral communication skills; negotiation and influencing skills.
- Accurate customer needs analysis and understanding.
- Accurate customer qualifying.
- Interpersonal and interactive skills.
- Effectively understanding and interpreting customer behaviours and emotions.
- Strong administrative skills.
- Professionalism and presentable.
- Negotiation and persuasiveness skills.
- Closing skills.
- Networking and lead generation skill
go to method of application »
Job Description
- BMW Bloemfontein currently holds a vacancy for a BMW New Vehicle Sales Executive.
- This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis.
- The candidate for this position will be responsible for selling motor vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process.
Specific Role Responsibilities:
- Specifications for these positions will be discussed if a candidate is invited for an interview.
- The responsibilities of a BMW New Vehicle Sales Executive include the following tasks:
- Greet customers arriving at the dealership
- Showcase the dealership’s vehicles and explain their features and warranties to customers
- Answer customer questions about cars, and the purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers’ vehicles
- Coordinate with the finance department to determine each customer’s financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
Qualifications and Experience
- Matric
- Previous BMW or Premium Vehicle Brand Experience advantageous
- Must have internet leads/ sales experience
Skills and Personal Attributes
- Valid driver’s license
- Computer literate
- Good communication skills
go to method of application »
Position Overview
The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures.
Specific Role Responsibilities
- Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
- Making, amending, cancelling and monitoring reservations as required.
- Provide excellent customer service, effectively assisting with customer queries.
- Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
- Responsible for the security and quality control of vehicles and other company property.
- Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
- Adherence to good housekeeping and general cleanliness standards for branch environment.
- Other duties on request.
Qualifications and Experience
- Minimum of 2 year front office/ customer service experience.
- Minimum Qualification:
- NQF level 4 (Matric or equivalent)
- Minimum Requirements:
- Code 8 driver’s license – must have at least 1 years driving experience.
- Computer literate.
- Essential to Note: The successful candidate must be willing to work overtime/shifts/weekends when required.
Skills and Personal Attributes
Competencies:
- Communication skills in English (verbal and written)
- Excellent interpersonal skills, articulate and well-spoken.
- Customer focus and the ability to demonstrate initiative.
- Excellent telephone and face-to-face customer relations and counter selling skills.
- Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
- Achieve high levels of accuracy and attention to detail.
- A team player that is effective in working with people of different cultures and backgrounds.
Personal Attributes:
- Committed
- Professional is all aspects of conduct, grooming (neat and presentable).
- Highly resilient in the face of adversity, long hours, customer conflict etc.
- Energetic, self-motivated
- Flexible – over peak periods, things can change minute by minute. You pick up your bag to leave at the end of a shift, there’s a crisis and you need to delay leaving so you can jump in and help.
- Driven for both individual and team goal achievement.
- Trustworthy, highly responsible, honesty and integrity in all business dealings.
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Position Overview
The purpose of this job is to carry out and coordinate testing activities to ensure that agreed system criteria and quality attributes are met, root cause issues are identified, appropriate recommendations made, and feedback provided to support effective project and product delivery. Provide team mentorship as required.
Specific Role Responsibilities
- Mentor Team
- Extract requirements from all sources
- Document testing requirements
- Document Test Plans
- Identify all scenarios to be tested
- Design and construct effective test cases
- Define testing scope and approach.
- Construct test plans.
- Identify and/or design and manage test data
- Perform risk management, i.e. raise and manage testing risks
- Log, review and manage defects.
- Provide adequate progress tracking and reporting.
- Display excellent written and verbal communication skills.
- Engage with and support the Test Manager
- Execute regression packs in order to support project finalization
- Support and assist UAT
Qualifications and Experience
Minimum Experience
- 5+ years testing experience as a Test Analyst required.
- Full understanding of the SDLC and TLC
Preferred Experience
- ERP testing or accounting system testing experience.
- Experience testing Adabas systems.
- Experience testing e-commerce systems.
- Experience in integration and exploratory testing.
Minimum Qualification
- Grade 12/Senior Certificate.
- ISTQB Advanced Level Certification.
Preferred Qualification
- Tertiary qualification in the financial industry (e.g. B.Com degree, diploma)
Skills and Personal Attributes
Competencies
- Advanced problem identification / solving skills
- Practice and display active reading skills
- Practice excellent conflict management skills
- Assertiveness
- Exercise good judgment in decision-making
- Display good problem solving / root cause analysis skills
- Be able to set priorities and execute in accordance with such priorities
- Be able to facilitate necessary discussions
- Constantly driven improve their own skills
Personal Attributes
- Committed
- Professional
- Resilient
- Maintain positive relationships with project team
- Able to think outside the box, and see the bigger picture
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Position Overview
The incumbent of the position is responsible to facilitate and coordinate the end-to-end recruitment and selection process for all assigned vacancies and initiatives, providing recruitment advice and service delivery to support the recruitment of the right people with the right capabilities, at the right time, and at the right cost with a view to achieving organizational talent management and talent attraction objectives.
Specific Role Responsibilities
Recruitment:
- Working closely with line management on recruitment requirements.
- Advertising and screening all assigned vacancies with requisite timelines.
- Sourcing and searching for candidates.
- Set up and conduct preliminary screening interviews or 1st round interviews for positions that fall within the role’s parameters.
- Setting up appointments with line management to interview candidates where required.
- Being the point of contact with the candidate/recruiter and line manager throughout the recruitment process and ensuring delivery of high level of professional service to all parties involved, ensuring feedback during all stages of the recruitment process.
- Coordinating the negotiation around salary at recruitment stage if necessary, and liaising with the HR Admin team in order to get contracts of employment and offer letters signed off and out to the relevant parties.
- Coordinating with stakeholders responsible to ensure that integrity checks (credit, criminal, reference, etc.) are conducted and all data has been stored for audit purposes within retention time frames.
- Build and manage internal and external stakeholder relationships.
- Support Training & Development with the recruitment of candidates for graduate/intern/ learnership programmes.
- Liaising with recruitment agencies regarding vacancies.
- Develop outcomes/ competency based interview questionnaires in order to support line management and build interviewing competency across business.
- Full recruitment administration function.
Job Analysis:
- Analyse the skills and qualities required for each particular job and assist business to develop job descriptions/profiles to be used in recruitment activities and initiatives.
- Ensuring job specs are signed off correctly, and that all processes have been followed prior to advertising a job or assessing any candidate against it.
Assessment:
- Coordinate the scheduling of behavioural, learning agility and psychometric assessments as relevant to the vacant position.
- Reviewing assessment results and providing feedback to line management within the bounds of our assessment policy.
- Liaising with assessment partners/service providers.
- Maintaining the assessment results database.
Qualifications and Experience
- Minimum of 3-5 years of relevant experience in a recruitment role, recruiting across entry level/junior roles, mid-level and skilled/technical roles where understanding of leadership competence and role complexity was required – essential.
- Preference will be given to applicants who have worked in an in-house/corporate recruitment role in a similar environment previously. Bulk and high-volume recruitment is not for everyone. This role will offer exposure to complex or technical roles, as well bulk and high volume recruitment simultaneously.
- Proven track record of successful “match making” – essential.
- Prior job analysis and talent acquisition exposure – essential.
- Exposure to psychometric testing and the responsible use of assessment results in recruitment and talent management – an advantage.
- Experience using an eRecruit/HR system to manage the recruitment life cycle – preferred.
Minimum Qualification
- HR-related Degree/Diploma NQF6+ - essential.
- Minimum Requirements
- Microsoft Office proficient – essential.
- In possession of a valid, unendorsed driver’s license – essential.
Skills and Personal Attributes
Competencies:
- Deadline driven
- Time and priority management
- Conflict management and negotiation skills
- Strong interpersonal
- Good communication skills (both verbal and written communication)
- Excellent organizational and administrative skills
- Must have the capability of making decisions within set role parameters
- Good analytical and reporting skills
Personal Attributes:
- Patient, tenacious and able to engender trust.
- Highly self-motivated and self-managed.
- Service oriented.
- Able to meet all deadlines.
- Well organised.
- The ability to work on his/her own as well as in a team.
- Confident and assertive.
- Able to work well under pressure/multitask, high levels of stress tolerance.
- High levels of integrity and discretion/ able to handle highly confidential information.
- Professional in personal presentation, performance and conduct.
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Job Description
Motus Technical Academy is looking for a qualified Accountant who has not only financial and accounting skills but good people management and client relations skills
Specific Role Responsibilities
Financial Controls
- Safeguarding Assets & Risk management
- Expense Management skills
- Ensure all Policies & Procedures are adhered to
- Administration at dealerships
- Weekly time-sheets and calendar
- Preparation of month end audit file
- Reporting and budgets/forecast
Qualifications and Experience
- Accounting Degree/Diploma
- Valid driver’s licence
- Minimum 3 years’ experience as an Accountant/ Financial Manager of a large-sized dealership with Parts and Workshop experience.
Skills and Personal Attributes
- Automate Character experience and/ or DRIVE experience (pref)
- Advanced EXCEL skills
- Well - developed people management skills
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Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Sales Executive include the following tasks:
- Greet customers arriving at the dealership
- To sell the maximum number of units & obtaining the best profit available within the company pricing policy.
- To make sure that the customer is aware of all our back –end products.
- To ensure that the highest level of customer satisfaction is met in order to ensure future repeat business.
- To ensure that the 21-point check is adhered to on a daily basis.
- To handle cash received from clients and/ or company in line with company policy and/ or accepted practice. Cash to be receipted with Finance department upon receipt of cash from client and/ or company.
- Carrying out of all reasonable instructions/ duties given to you by any member of Management, from time to time.
- To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market
- To penetrate the truck market in a well organised, trained and professional manner.
- To identify new and maintain current customers, to maximize sales.
- To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are maintained.
- Achieve and exceed targeted sales units and first gross profit.
Qualifications and Experience
- A minimum of Grade 12 or equivalent
- 3 years Truck sales experience
- Valid Driver’s license (Code 14 and valid PDP)
- Networking skills (Essential)
- Negotiation skills (Essential)
- Planning and organizing (Essential)
- Selling skills (Essential)
- Excellent computer skills and very proficient in excel, word, and outlook.
- Excellent communication skills both verbal and written.
Skills and Personal Attributes
- Ability to cope with rejection.
- Confidence (Essential).
- Self-motivation and ambition (Essential).
- People Orientated (Essential).
- Cultural Diversity (Essential).
- Sound ability to manage conflict (Essential).
- Entrepreneurial thinking.
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MAIN PURPOSE OF THE JOB
- To conduct all transactions with customers with the utmost courtesy.
- To correctly place such items in stores.
- To ensure accurate identification of customer's needs by means of parts catalogue, computer stock lists.
- To receive and identify stock.
- To check goods from suppliers.
- Implementation of discount structure as applicable.
Specific Role Responsibilities
Improved Profitability:-
- To ensure that all required parts for any particular repair or service and additional accessories are offered to customers.
- To ensure stock is kept safe and in first class condition.
- Ensure that a receipt, payment or authorised signature is received for all issues.
- Customer Service and Satisfaction:-
- To ensure that all customers are shown the utmost courtesy and consideration.
- To ensure that all issues are in first class condition and suitable for use for which purchased.
Cost Control:-
- To ensure stock is kept in good condition .
- To ensure that stock is only issued in accordance with policy regarding payment or charge.
- To guard against unauthorised withdrawal from stock.
- To maintain stock control system.
- To care for stock control, plant and record systems.
MAIN JOB FUNCTIONS
- Staff:- To assist all company staff in parts identification and, if required, replacements.
- To assist in training new parts persons.
Administration:-
- To ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
- To ensure that all credit sales are made to an authorised signatory or approved account.
- To keep all parts catalogues, manufacturers lists, etc. updated and tidy.
Communications:-
- To ensure Parts Manager is kept aware of stock movement.
- To notify Parts Manager of any difference noted when inspecting incoming goods.
- To maintain good helpful relationships with all customers and their representatives.
Marketing:-
- To assist if required in any marketing activity as required.
Finance:-
- To ensure all transactions take place according to company policy.
- To ensure security of all cash and cheques received.
- To be numerate and literate at the clerical level required.
- To understand basic vehicle layout, function and location of parts.
- To be able to identify parts.
- To have received training in standard stock-keeping system used.
- To use stock control and location equipment.
- To be capable of courteous service to customers.
Qualifications and Experience
- 2-3 years experience as a Parts Sales Executive
- Skills and Personal Attributes
- Must be Computer Literate.
- Must have stable track record.
Method of Application
Use the link(s) below to apply on company website.
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