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  • Posted: Nov 1, 2022
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Junior Java Developer

    JOB DESCRIPTION

    To design, code, test, debug and correct programs in development environments. May also provide support and maintenance of computer systems. Works within a strict framework of programming standards under supervision of senior technical resources.

    QUALIFICATIONS

    Minimum Qualifications

    • Degree in Information Studies 

    Experience Required
    1-2 years broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions. 

    Proficient in Java 

    ADDITIONAL INFORMATION

    Competencies:

    • Exploring Possibilities
    • Articulating Information
    • Inviting Feedback
    • Team Working
    • Write Code
    • IT Applications
    • Agile Development
    • Producing Output

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    Executive Financial Planner (Voice & Digital)

    JOB DESCRIPTION

    To build and grow your Financial Planning business within Africa’s leading bank. Provide tailor made solutions for clients individual financial needs and provide appropriate financial and estate planning advice to a selected portfolio segment of Standard Bank customers and offer appropriate financial solutions to solve for their financial needs through the set digital framework of Voice and Digital.

    QUALIFICATIONS

    Minimum Qualification

    • NQF level 5 Certificate
    • 120 credits or Qualification aligned with FAIS and FSCA  requirements
    • RE 5: Representatives

    Experience

    • 1 - 2 years' experience in a sales environment, specifically intermediary services for banking and insurance categories.
    • Understand Long Term insurance products
    • Understand the banks products, processes and systems

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Negotiating
    • Accurately interpreting data
    • Implementing procedure
    • Understanding regulations

    Technical Competencies

    • Computer literate
    • Understanding appropriate verbal communication
    • Telephone etiquecy 

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    Integration Developer

    JOB DESCRIPTION

    To design, code, test, debug and correct programs in development environments within the Continuous delivery pipe lines as well as provide support and maintenance of computer systems and programmes.

    QUALIFICATIONS

    Minimum Qualifications

    Degree or diploma IT related

    Experience Requirements

    3 – 4 years practical experience in middleware technologies and excellent fundamental understanding of integration principles and practices. Integration background (ESB, BPM and ECM)
    Good understanding of REST fundamentals and API design best practices.
    Good knowledge of API development and critical security concepts. This should include but not limited to Microservices, SOA including exposure to API gateways and managers.
    Have a good understanding of Cloud computing fundamentals. Understand Cloud computing roles and usage within the market place. Have been exposed to virtualization and distributed computing.

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Exploring Possibilities
    • Developing Strategies
    • Providing Insights
    • Adopting Practical Approaches
    • Developing Expertise

    Technical Competencies:

    • Interpreting Data
    • Challenging Ideas
    • Making Decisions
    • Embracing Change

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    Consultant, Risk Execution

    JOB DESCRIPTION

    Conduct quality assurance evaluations on all call centre staff.  Ensure set standards are maintained and developed.  Analyze data and information to provide trend analysis on call audits done.  Ensure Risk, Regulatory, Prudential & Compliance are adhered to at all times.  Compile weekly and monthly reports and provide feedback to respective business units.

    QUALIFICATIONS

    • Matric compulsory
    • RE (Regulatory Examination) advantage 
    • NQF Level 5 - Higher Certificates or Advanced National
    • FAIS Compliant 

    Experience

    • 5 years’ experience in Sales Call centre experience 
    • Product Knowledge: Home Owners Insurance (HOC) and Accident and Health 
    • General Insurance knowledge (Long Term Insurance and Short-Term Insurance) 
    • 2 years’ experience in Quality Assurance 
    • 2 years supervisory experience 

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Meeting Timescales
    • Checking Details
    • Act
    • Upholding Standards
    • Interacting with People

    Technical Competencies 

    • System Knowledge
    • Insurance Products & Services
    • Insurance Principles

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    Head, Reputation Management & Comms

    JOB DESCRIPTION
    Shape and steer the corporate standing and reputation of the Standard Bank Group amongst targeted communities to reinforce business outcomes and enhance value creation.  Advise executive leadership and leverage strong networks to influence the desired external narrative in a deliberate and trusted manner

    QUALIFICATIONS
    Qualifications: Post Graduate Degree in Marketing or a related field

    Preferred Qualification: Masters in Marketing or related degree

    Experience:

    • 7-10 Years: Reputation management and communication
    • Strong reputation management experience for large corporates. External Communications, Public Relations, Media Relations and Crisis Management experience.
    • Customer focused with proven organisational capability and profound knowledge of the full dimensions of the field, gained from a track record of functional leadership.
    • Industry and market knowledge with holistic business acumen. Experience in delivering exceptional services to key clients/ stakeholders and delivery within the Africa Regions.
    • Seasoned, entrepreneurial leader with senior management level experience and influencing other senior leaders.
    • Leadership/ management experience working with individuals and teams from diverse cultures.

    ADDITIONAL INFORMATION
    Behavioural Competencies:

    • Team working
    • Making Decisions
    • Developing Strategies
    • Upholding Standards
    • Empowering others

    Technical Competencies:

    Brand Reputation Management

    The ability to ensure that brand reputation is managed across segments, business units and geographies by aligning with the reputation framework, which includes architecture, iconography, positioning and corporate image.

    Crises Communication

    The ability to establish the extent of the crisis, inform relevant stakeholders according to processes and protocols and explore all possible solutions to minimise negative impact on the business.

    Environmental scanning

    The ability to monitor the external environment and conversations, as well as events within the group to allow a proactive approach to reputation management

    Leadership to Stakeholder Engagement

    The ability to influence the perceptions of key stakeholders such as governments, interest groups and industry bodies and to position us as a responsible corporate citizen through various forms of stakeholder engagement

    Writing and Editing

    The ability to write high-quality material that is accurate, comprehensible and grammatically correct.

    Policy Development

    Understanding and application of the discipline of policy analysis, definition, writing and implementation.

    Target Audience Engagement

    The ability to brief, manage the design of and implement effective target market engagement initiatives according to defined marketing or communication strategies and plans.

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    Head, Brand & Marketing

    JOB DESCRIPTION

    Shape and lead the strategic brand vision and positioning of the Standard Bank Group, to create a compelling, distinctive and competitively advantageous brand that connects with our targeted communities.  Direct and drive enterprise level brand activations, marketing campaigns and digital platforms to support the business to deliver on client outcomes and create sustainable value

    QUALIFICATIONS

    • Qualifications:  Honours degree in Marketing or related field

    Preferred Qualfications:  Masters degree in Marketing, Business Administration or related field

    Experience:

    • More than 10 years in Brand and Marketing Strategy:
    • Strategic brand and marketing planning and execution for large corporates. Customer focused with proven organisational capability and profound knowledge of the full dimensions of the field, gained from a track record of functional leadership.
    • Industry and market knowledge with holistic business acumen. Experience in delivering exceptional services to key clients/ stakeholders and delivery within the Africa Regions.
    • Brand management experience, preferably in the financial services sector.
    • Seasoned, entrepreneurial leader with senior management level experience and influencing other senior leaders. Leadership/ management experience working with individuals and teams from diverse cultures.
    • Proven track record of delivery as well as to build and evolve the Brand & Marketing environment

    ADDITIONAL INFORMATION

    • Behavioural Competencies: 
    • Upholding Standards
    • Empowering Others
    • Making Decisions
    • Exploring Possibilities
    • Developing Strategy
    • Technical Competencies:
    • Brand Architecture and DNA

    The ability to understand how we are positioned and differentiated from competitors within the market to address clients, staff and stakeholder needs and insights, and why we are positioned as such. To plan and manage our architecture.

    Building the Brand

    The ability to understand the concept of a brand, the role it plays in supporting business success, the principles of brand marketing, their role in contributing towards building the brand and what our brand stands for.

    Data Driven Digital Marketing

    The ability to use data, collected on our clients and potential clients in order, to deliver personalised and contextually relevant messages in the right place and the right time.

    Leveraging Events

    The ability to design and manage events to deliver against the marketing and communication objectives.

    Managing Corporate Identity

    The ability to manage, monitor and correctly apply the corporate image guidelines in your area of responsibility.

    Policy Development

    Understanding and application of the discipline of policy analysis, definition, writing and implementation.

    Target Audience Engagement

    The ability to brief, manage the design of and implement effective target market engagement initiatives according to defined marketing or communication strategies and plans.

    Trademark and Naming

    The understanding of the trademarks in the organisation and how these are managed and protected. The understanding of product naming conventions and how to apply these.

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    Head, Brand Experience

    JOB DESCRIPTION

    Translate the Standard Bank brand strategy and collaborate with relevant Group Functions to orchestrate a compelling and sustainable internal brand value proposition.  Lead and direct the delivery Group-wide internal brand activations and experiences through impactful communications, events, brand asset management and merchandising.  Position brand experience thought leadership and guidance to Business Units (BU's) and countries to support the business to deliver on client and organisational outcomes.

    QUALIFICATIONS

    • Qualifications: Honours degree in Marketing or related field

    Preferred Qualification: Masters degree in Marketing or related field

    Experience: 

    • More than 10 years: Brand and Marketing Strategy

    Strong brand and marketing execution for large corporates. Brand management, events management and internal communications experience. Customer focused with proven organisational capability and profound knowledge of the full dimensions of the field, gained from a track record of functional leadership.

    Industry and market knowledge with holistic business acumen. Experience in delivering exceptional services to key clients/ stakeholders and delivery within the Africa Regions.

    Seasoned, entrepreneurial leader with senior management level experience and influencing other senior leaders. Leadership/ management experience working with individuals and teams from diverse cultures

    ADDITIONAL INFORMATION

    • Behavioural Competencies:
    • Directing people
    • Developing Strategy
    • Upholding Standards
    • Team work
    • Exploring Possibilities

    Technical Competencies:

    • Client Journeys and Personas
    • The ability to apply a methodology for understanding and mapping client journeys and knows when and how to develop and use personas. 
    • Creating Effective Branded Experiences
    • The ability to use insights into consumer needs and expectations to develop multi-sensory brand experiences by client contact point.

    Client Value Propositions

    • The ability to help shape client value propositions through client insights, brand and business unit DNA frameworks and competitive differentiation understanding.

    Leveraging Events

    The ability to design and manage events to deliver against the marketing and communication objectives.

    • Employee Brand Engagement

    The understanding of the role of the employee in representing our brand and the ability to leverage internal and external channels to drive employee engagement

    • Managing Corporate Identity

    The ability to manage, monitor and correctly apply the corporate image guidelines in your area of responsibility.

    • Policy Development

    Understanding and application of the discipline of policy analysis, definition, writing and implementation.

    • Target Audience Engagement

    The ability to brief, manage the design of and implement effective target market engagement initiatives according to defined marketing or communication strategies and plans.

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    Software Engineer - IBM BPM/BAW (Business Automation Workflow)

    JOB DESCRIPTION

    The Role requires development experience in IBM BPM/BAW (Business Automation Workflow). Role will include designing and developing BPM solutions in IBM BPM/BAW and ensuring a reliable and timely delivery of the code to the customer as per the requirements.

    Our ideal candidate will have extensive experience working directly with clients as a technical consultant, and have experience in IBM BPM/BAW. They will not only be technically savvy but also have mastered the art of delivering customer solutions that meet their future requirements. The candidate will blend their analytical, solutions-focused approach with a service-oriented attitude.

    QUALIFICATIONS

    Minimum Qualifications: 

    • Diploma/Degree related to Information Technology or equivalent experience.

    Experience Required

    • 7+  years broad experience in translating business and functional requirements into technical specifications and developing the code to create the solutions.
    • Technical Skills: BPM/BAW (BPEL, BPMN) and JavaScript, HTML, CSS , SOAP JSON , IBM BAW REST Calls
    • Proven ability to work effectively as both a team leader and as a member of a small team of technical staff working in an agile development environment
    • Workflow design principles
    • Proactive, customer-focused, solutions-oriented, analytical
    • Excellent written and verbal communication skills
    • Fluent in English

    ADDITIONAL INFORMATION

    Behavioural Competencies: 

    • Taking Action
    • Developing Strategies
    • Team Working
    • Embracing Change

    Technical Competencies:

    • Application Support
    • Agile Development
    • Design Patterns

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    Manager, Distribution, Consumer Clients

    JOB DESCRIPTION

    To manage and develop all available resources (people, process and systems) within the branch to ensure a sustainable and profitable branch income statement and balance sheet as well as entrenching a strong client-focused culture.

    QUALIFICATIONS

    Minimum Qualifications 

    NQF7 FAIS Approved Qualification 

    Experience Required 

    • 8-10 years. FAIS qualification and experience. Former branch experience in branch processes, products and systems.
    • Experience in the application of coaching techniques would be beneficial, as part of having led a team.

    ADDITIONAL INFORMATION

    Competencies:

    Behavioural 

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Convincing People

    Technical Competencies 

    • Achievement of ROE, economic profits and headline earnings at distribution level
    • Meeting customer demand (leading and lagging measures)
    • Capability of response measures
    • Stakeholder feedback       
    • Adherence to risk and compliance requirements

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    Senior Manager, Capital Management, TCM

    OB DESCRIPTION

    To lead and drive the Internal Capital Adequacy Assessment Process (ICAAP) for the Standard Bank Group and legal entities to manage capital adequacy at the Group and operating subsidiary levels, including capital optimisation, consideration of strategic business opportunities and performance measurement. Provide subject matter expertise and actively contribute to determine the appropriate risk appetite levels and targets for the Group and allocate capital to the respective Business Units.

    QUALIFICATIONS

    Qualification required

    • Actuarial Sciences
    • CA (SA)
    • Post Graduate Degree in Finance and Accounting

    Experience Required

    • The role requires a 10 years experienced seasoned individual with a thorough understanding of the end-to-end Financial Value Chain but with specific focus on regulatory capital experience,  economic capital experience and risk capital experience. In-depth knowledge of Basel III requirements for credit, counter-party credit and equity risk. Working knowledge and experience of credit Economic capital – calculations, calibrations and management. Proven communication and report writing skills and experience.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Meeting Timescales
    • Producing Output
    • Team Working
    • Exploring Possibilities
    • Exploring Possibilities

    Technical Competencies

    • Economic Capital Management
    • Financial Accounting
    • Financial Acumen
    • Financial and Accounting Control
    • Interpreting Financial Statements

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    Head: Transaction Management Unit: Real Estate Finance (REF)

    JOB DESCRIPTION

    The role is to manage the Transaction Management function for Real Estate Finance. 
    There are 2 key elements to the role, Run the Bank and Change the Bank.

    Run the bank:

    • This entails management and oversight of the team responsible for performing the day-to-day functions across the portfolio.

    Change the bank:

    • Identifying changes in the TM model for Investment Banking and ensuring alignment and consistency across the debt products supported in a local and global context.
    • Driving the necessary changes to provide a more efficient, consistent process, effectively managing risk within the transaction parameters, across the people, process and system dimensions. 
    • Identify opportunities for improving the model that will result in deal risk being more effectively managed, identification of synergies across products supported through designing and implementing standardized operating procedures, leveraging off existing system capabilities and the roll out thereof,
    • Identifying opportunities to use technology to automate manual procedures and driving delivery thereof by managing the IT delivery process.

    QUALIFICATIONS

    • BCom Degree or Equivalent

    Experience

    • In depth understanding of Investment Banking products and structures
    • At least 8-10 years post qualified experience within Financial Services
    • At least 3-5 years in managing teams (critical)
    • At least 5 years’ experience in a Transaction Management role

    ADDITIONAL INFORMATION

    Competencies:

    • Excellent verbal and written communication skills
    • Analytical, big picture
    • Ability to handle pressure and conflict
    • Results orientated
    • Excellent numerical ability
    • Excellent Risk management ability
    • People management skills
    • Tenacious
    • Self motivated
    • Ability to multi-task
    • Astute commercially

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    Senior Specialist, Funds Transfer Pricing, TCM

    JOB DESCRIPTION

    To provide specialised advice and guidance to Africa Regions entities as it relates to the Africa Regions Funds Transfer Pricing (FTP) process, whilst ensuring systems and operations to support this are functioning efficiently and accurately, to ensure adherence and alignment with governance policies, procedures and relevant reporting and regulatory requirements, including but not limited to the Group FTP Policy, Group Liquidity Risk Standard and Africa Regions Behavioural Profiling Methodology.

    QUALIFICATIONS

    Qualification required

    • CA (SA) 
    • Honours Degree in Finance and Accounting

    Experience required

    • 8 -10  years experience in Financial accounting experience in a global financial services industry would be required. Very specifically, Funds Transfer Pricing experience would be required for this job in order to provide guidance and advice to senior leaders across Africa Regions countries.
    • The role requires a specialist in the field of Finance but more specifically Treasury and Capital Management. Balance Sheet Management experience would be required.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Examining Information
    • Interpreting Data
    • Exploring Possibilities
    • Generating Ideas
    • Team Working

    Technical Competencies

    • Team Working
    • Liquidity Management
    • Financial and Accounting Control
    • Planning, Forecasting and Budgeting
    • Transfer Pricing

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    Manager, Client Experience

    JOB DESCRIPTION

    Accountable for the client experience strategy, planning, developing and managing the client experience portfolio, across our client journeys. Responsible for the overall client communication and engagement plans aimed at measurably increasing client satisfaction. Responsible to embed relevant client experience measurements and help in the definition of the correct engagement channels to improve client experience and satisfaction.  Provide input into events and gifting strategy and experience.

    QUALIFICATIONS

    • Post Graduate Degree in Business Commerce or Marketing

    Experience

    • 5 - 7 years experience in Relationship Management, Client Experience Management, Business Enablement
    • 5 - 7 years Process Management and optimisation experience

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Checking Details
    • Producing Output
    • Generating Ideas
    • Providing Insights
    • Technical Competencies

    Technical Competencies

    • Client Value Propositions
    • Conducting Research
    • Crisis Communication
    • Operational Planning

    Method of Application

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