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We are the only company in South Africa that partners with the South African Reserve Bank to collect all new banknotes and coins for distribution. We work closely with our four shareholding banks and customers Absa Group Limited, First National Bank, the Standard Bank of South Africa Limited and Nedbank Limited. We use the latest technology to count and ...
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Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Description
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
- Prepping Cash on applicable system.
- Check container/Bag for damage /tamper and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- All deposits must be processed in line with banks SLAs and SOPs on the applicable system.
- Accurate prepping must be done to enable effective and efficient note counting.
Note Sorting
- All deposits/notes prepped for (FDP/ACDP) must be sorted the same day and within the cut off times.
- Rejected notes must be sent to the Cash Processor Together with the PCD cards and deposit slip and stop loss bag in the prepping box to verify and balance
Reconciliation of ACDP deposits.
- Perform a reconciliation of all notes rejected in order to verify and validate
- All rejected notes to be manually checked for counterfeits, dye-stained and mutilated notes.
- Perform cash transfers to vaults.
- Perform end of day balancing/ reconciliation of all cash received
- Handle all transactions including shortages and surpluses according to SOPs.
- Ensure that all transactions, including shortages and surpluses are handled according to SOPS
- Desktop deposit processing
- Check container/Bag for damage /tamper, report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
- All deposits must be processed and balanced on the applicable system.
- Perform end of day balancing/ reconciliation of all cash received.
- All transactions, including shortages and surpluses must be handled according to SOPS
- Accurate prepping must be done to enable effective and efficient note counting
Sachet and Process Coin:
- Process bulk coin deposits in accordance with SBV’s policies and Procedures.
- Sort and process teller coin transfers.
- Bank system Integrated deposit processing
- Validate all transactions linked to system integrations as per banks SLA.
- Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer.
- Verify deposit account number to eliminate losses or mis posts.
- Escalate system downtime/delayed batches to team controller
Payroll and change:
- Payroll / change transactions must be processed in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement.
- Payroll entries to be processed within the banks SLA timeframes.
- Maintain all equipment by reporting any defects on equipment to the Team Controller.
- Obtain banks authorization prior to dispatching as per SOP.
Prepack/Treasury:
- Assist with the accurate packing and unpacking of Bank and ATM Cash.
- Manage consumables in line with packing requirements.
- Confirm that the bag and Seal No’s are properly recorded.
Manage Equipment:
- Utilize equipment according to Standard Operating Procedures (SOPS) protecting and taking care of company assets.
Requirements
Minimum Requirements:
Work Experience
- 6 to 12 months previous Cashier/teller experience advantageous
Minimum Requirements: Education
- Matric with Math's Literacy
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Key Performance Areas (KPAs)
Receive Cash
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the Applicable System
- Check container/bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed-upon bank SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.
Note Sorting
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips, and stop loss bag to verify and balance.
Reconciliation of ACDP Deposits
- Perform a reconciliation of all notes rejected to validate the information.
- Manually check all rejected notes for counterfeits, dye-stained, and mutilated notes.
- Perform cash transfers to vaults.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
- Check container/bag for damage or tampering and report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Keep all deposits separate per customer at all times, and process all deposits on the same day they are received.
- Process and balance all deposits on the applicable system.
- Perform end-of-day balancing/reconciliation of all cash received.
- Handle all transactions, including shortages and surpluses, according to SOPs.
- Perform accurate prepping to enable effective and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits in accordance with SBV’s policies and procedures.
- Sort and process teller coin transfers.
Bank System Integrated Deposit Processing
- Validate all transactions linked to system integrations as per banks' SLAs.
- Inform client services of account numbers not linked to the bank system to avoid delays in crediting the customer.
- Verify deposit account numbers to eliminate losses or misposts.
- Escalate system downtime or delayed batches to Team Controller.
Payroll and Change
- Process payroll/change transactions in accordance with SLA per customer.
- Report all discrepancies to the Team Controller timeously.
- Seal floats in drop-safe bags along with float packing slips and place them into trolleys as per client requirement.
- Process payroll entries within the bank’s SLA timeframes.
- Maintain all equipment by reporting any defects to the Team Controller.
- Obtain bank authorization prior to dispatching as per SOP.
Prepack/Treasury
- Assist with the accurate packing and unpacking of bank and ATM cash.
- Manage consumables in line with packing requirements.
- Confirm that bag and seal numbers are properly recorded.
Manage Equipment
- Utilize equipment according to Standard Operating Procedures (SOPs), protecting and taking care of company assets
Requirements
Minimum Requirements: Work Experience
- 6 months previous cashier/teller experience (advantageous).
Minimum Requirements: Education
- Grade 12 with Maths Literacy.
Special Training or Requirements
- Successfully completed SBV Cash Processor training
go to method of application »
Description
Provide input into defining business requirements and solutions
- Support the delivery of business cases, project scope and requirements documents, test plans, and rollout communications.
- Act as support liaison with business functions and solution management during the development lifecycle, from needs analysis until handover
- Clearly understand, articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.
- Create and maintain a cohesive, coordinated plan to deliver solutions within the facilities and infrastructure department.
- Define and gain agreement on selective project budgets, ensure projects track to the budget.
- Drive the prioritization process by which decisions are made around the final project scope.
- Analyse and document requirements and use appropriate techniques to refine, review and validate requirements.
- Demonstrate a sound understanding of how the end-to-end facilities and infrastructure overall business solution is positioned, deployed and supported.
Support Digital Transformation to replace manual system and use digital tools to streamline processes.
- Support the implementation of Facilities Management software and help desk Solution by integrated help desk solutions and contractor management features to bring Facilities & Infrastructure Process under control.
- Provide input into the automated e triggered communication work order management and planned preventative maintenance
- Provide input into maintaining high levels Service Level Agreements for services from contractors, engineers and any other infrastructure and facilities professionals through data driven performance management indicators.
- Work closely with the key stakeholders to gather facilities and infrastructure requirements, translate them into clear requirements documents, write compelling business cases and proposals, and then implement those approved and prioritized by the Head facilities and Infrastructure to deliver cost-effective solutions.
- Conducts special studies and prepares recommendations for policy, procedure, control or action within Facilities and Infrastructure department for selective initiatives.
- Leverage trend analysis data to identify opportunities to expense, time, Reduce risk and improve SBV’s integrated Facilities and Infrastructure management.
- Support the Deployment of proactive smart capital initiatives driven by long term value by effectively identify problematic and inefficient assets to replace. Driving down future reactive activities, Improving the workplace more efficient.
- Provide in-depth business & technical strategy for systems solutions, identify business gaps, and correlate to potential solutions.
Provide input into the analytical management of the property portfolio inclusive of lease and owned properties
- Support in constructing successful investment portfolios informed by market conditions and economic trends through the provision of property data, market analysis and recommendations
- Provide input development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register and exit strategy) of the property projects.
- Provide input into determining acceptable risk levels in the property portfolio based on time frames, risk preferences, return expectations, and market conditions based on SBV requirements
- Provide input in create a rental determination analysis verifying with market data to understand the conditions within the area, provide input into negotiating with the relevant landlords to provide business with an overview of market conditions.
- Provide input into recommendations around the renewing, termination, and new leasing of properties.
- Research and investigate the acquisition of properties in alignment with SBV’s strategic objectives.
Provide input into defining business requirements and solutions
- Support the delivery of business cases, project scope and requirements documents, test plans, and rollout communications.
- Act as support liaison with business functions and solution management during the development lifecycle, from needs analysis until handover
- Clearly understand, articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.
- Create and maintain a cohesive, coordinated plan to deliver solutions within the facilities and infrastructure department.
- Define and gain agreement on selective project budgets, ensure projects track to the budget.
- Drive the prioritization process by which decisions are made around the final project scope.
- Analyse and document requirements and use appropriate techniques to refine, review and validate requirements.
- Demonstrate a sound understanding of how the end-to-end facilities and infrastructure overall business solution is positioned, deployed and supported
Support Digital Transformation to replace manual system and use digital tools to streamline processes.
- Support the implementation of Facilities Management software and help desk Solution by integrated help desk solutions and contractor management features to bring Facilities & Infrastructure Process under control.
- Provide input into the automated e triggered communication work order management and planned preventative maintenance
- Provide input into maintaining high levels Service Level Agreements for services from contractors, engineers and any other infrastructure and facilities professionals through data driven performance management indicators.
- Work closely with the key stakeholders to gather facilities and infrastructure requirements, translate them into clear requirements documents, write compelling business cases and proposals, and then implement those approved and prioritized by the Head facilities and Infrastructure to deliver cost-effective solutions.
- Conducts special studies and prepares recommendations for policy, procedure, control or action within Facilities and Infrastructure department for selective initiatives.
- Leverage trend analysis data to identify opportunities to expense, time, reduce risk and improve SBV’s integrated Facilities and Infrastructure management.
- Support the Deployment of proactive smart capital initiatives driven by long term value by effectively identify problematic and inefficient assets to replace. Driving down future reactive activities, Improving the workplace more efficient.
- Provide in-depth business & technical strategy for systems solutions, identify business gaps, and correlate to potential solutions
Provide input into the analytical management of the property portfolio inclusive of lease and owned properties
- Support in constructing successful investment portfolios informed by market conditions and economic trends through the provision of property data, market analysis and recommendations
- Provide input development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register and exit strategy) of the property projects.
- Provide input into determining acceptable risk levels in the property portfolio based on time frames, risk preferences, return expectations, and market conditions based on SBV requirements
- Provide input in create a rental determination analysis verifying with market data to understand the conditions within the area, provide input into negotiating with the relevant landlords to provide business with an overview of market conditions.
Contribute to the organisation’s governance initiatives
- Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
- Support SBV Services’ ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.
Provide leadership to employees within the organisation, creating a winning culture and high morale
- Lead as an Ambassador and executor of Change.
- Act as a change management architect in periods of change to ensure continuity to operations.
- Effectively communicate and embed new processes and procedures as they occur addressing or escalating matters / concerns to the SME’s (subject matter experts) when required.
- Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s centre/s.
Drive the organisation culture
- Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
- Be an advocate for SBV’s Transformation and BBB-EE initiatives to ensure sustainable alignment to the company scorecard.
- Provide leadership to employees within the organisation, creating a winning culture and high morale.
- Initiate and lead a culture of performance driven output through shared purpose vision and values
Requirements
Minimum Requirements: Work Experience
- 3 years working experience with exposure to business solutions design with a strong capability of business analysis and testing experience related to the Facilities and Infrastructure Industry, of which includes:
- 2 years’ experience in managing small, medium to large tactical projects, project budgets and related processes.
- Exposure to Property portfolio and facilities management processes
Minimum Requirements: Education
- Business or IT related Degree
- Business Analysis and testing qualification advantageous
- Internal Institute for Business Analysis Certified Business Analysis Professional certification advantageous
- Basic knowledge process redesign, mapping on operational level, change control methodologies.
Knowledge of:
- Risk management within the facilities and Infrastructure environment
- Sustainability within the facilities and Infrastructure environment
- Finance and Operations management
- Occupancy and Human factors within the facilities and Infrastructure environment
- Operations and maintenance within the facilities and Infrastructure environment
- Project management
- Facility Information Management and Technology Management
- Property management
Method of Application
Use the link(s) below to apply on company website.
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