Latest Jobs at Saint-Gobain

Why do we need you ?

• Actively engaging and selling Saint-Gobain products and solutions to retail merchants to deliver sales revenue and to ensure that order placements are met.
• Building sustainable customer relationships to maximise market advantage. This is to be achieved by focusing on retail merchants and their sales teams to actively and jointly secure market and project opportunities, through engagement with retailer’s contractors and developers to develop and implement end user agreements, leading to sustainable & profitable growth for Saint-Gobain and channel partners.
• Articulate how our offer stands out, offer technical expertise and advice on the advantages of our comprehensive product to communicate the value proposition to the customer.
• Proactively identify new opportunities for enhanced product offerings, uncovering and understanding these through application of trained techniques, supply chain knowledge, commercial awareness, and in-depth knowledge of customer’s businesses,
• Enhance product mix to show value add to the customer base and in alignment with company strategy.

Is this job for you ?

• The ideal candidate should have 3 years’ experience in a customer facing role.
• The candidate should have a degree, diploma or a relevant industry qualification in construction/building disciplines and have a valid driver’s licence.
• The role calls for a person who has commercial awareness, an ability to identify opportunities and action. Success at selling new concepts and products.
• Construction market experience and knowledge of procurement routes.
• Ownership of and engagement with continuous self-development. Proven technical competence – understanding of technical concepts and ability to translate for commercial benefit.
• Operating within a business environment and a broader understanding of economic drivers preferred

go to method of application »

Why do we need you ?

• Build sustainable customer relationships to maximize market advantage. This is to be achieved by focusing on the whole value chain, e.g., Developers, Architects, Quantity Surveyors, Structural and Fire Engineers, Green Consultants, Interior Designers, Main & Sub-contractors, cultivating sustainable relationships at the concept stage through all the project stages to the site level.
• Proactively identify new opportunities for enhanced specifications, uncovering and understanding these through application of trained techniques, supply chain knowledge, commercial awareness, and in-depth knowledge of customers’ businesses.
• Ensure profitable development of the project pipeline.
• Ensure follow-through from specification to application in line with KPI to ensure that you deliver sales revenue for the region.
• Provide on-site technical support for key customers on project sites within a sales region, working as part of an integrated regional team to drive our product leadership proposition to develop customer satisfaction.
• Support the QS function in the region, ensuring that projects are serviced professionally from a QS point of view.

Is this job for you ?

• The ideal candidate should have 3 years’ experience with a focus in specification/technical sales.
• The role calls for a candidate who has a diploma or relevant industry qualification in construction or building.
• Proven technical expert within their field. A proven record in sales/selling techniques and cold calling skills are beneficial. Successful promotion of solutions/specifications.
• Ensure profitable development of the project pipeline, specifying the range of solutions, including value-add and new products, and actively engaging with specifiers and influencers, such as Developers, Quantity Surveyors, Structural Engineers, and Sub-contractors at the concept stage (PSA 1) to promote Drywall instead of conventional brick or AAC block, thereby creating solid relationships and growing Sub-contractor loyalty. Ability to identify innovative solutions and interpret technical designs and drawings.
• Knowledge of construction process stages and ability to identify opportunities to improve efficiency within a customers’ construction program. Understanding of current market legislation, e.g., SANS 10400 and the Green Star Rated System, and the practical implications and impacts within a business. Supply chain awareness, understanding the process and identifying/targeting opportunities, and good working knowledge of current design packages, e.g., AutoCAD.
• The candidate should have a valid driver license and should be enthusiastic, energetic, and willing to travel daily.
• The candidate would need to demonstrate a ‘hunter’ mentality, be proactive, and approach challenges with a positive disposition as well as agility.

go to method of application »

Why do we need you ?

• Inspire customer confidence through timely, reliable, and professional communication. Maintain a cadence of communicating with customers about their order life cycle phase by managing all customer inquiries, namely inbound calls, emails, and other correspondence, in accordance, thus improving and maintaining On Time in Full (OTIF) and Customer Service Index (CSI).
• Lead and deliver service initiatives and manage all phases of a customer order lifecycle to ensure a successful OTI process whilst ensuring attention to detail is maintained when processing customer orders and inquiries, to eliminate errors, and escalate when required.
• Identify the most critical aspects of a problem and guide business-focused solutions and recommendations that drive customer value. Initiates changes to orders as and where required and enables decision-making to act with the total picture.
• Meet or exceed customer expectations by going above and beyond in delivering the highest quality service and demonstrating an appropriate sense of urgency and an attitude of agility when resolving customer issues to ensure effective resolution by providing the correct information.
• Help protect the core value of the relationship with customers by identifying opportunities beyond standard orders and communicating to sales teams to help them grow the business.
• Contribute to implementing the departmental strategy as set by the departmental manager.
• Represent the voice of the customer by recognizing and pro-actively communicating customer feedback trends to relevant stakeholders to contribute valuable input and ideas into initiatives and subsequently promote these initiatives.
• Provide operational support for the customers under your management for all issues related to any internal challenges by actively demonstrating and applying knowledge and good practice of resources, policies, procedures, and tools to provide accurate and timely responses to customers.

Is this job for you ?

• The ideal candidate should have 3 to 5 years of overall work experience in the customer service industry, of which at least 1-2 years must be demonstrable experience in a call centre environment or working in customer service dept with a customer base of repeat orders and interactions.
• The applicant must be Matriculated and qualified in Business Administration, Sales, and/or Marketing. Proficiency in ERP systems such as SAP, QlikView, Microsoft Office, and contact centre phone systems is required.
• A candidate with experience navigating various computer systems and platforms is required for the position.
• Proficient in written and spoken English, with exceptional abilities in business communication (such as business language and telephone etiquette).
• Excellent attention to detail and a fully customer-centric mindset are essential for this role.
• Outstanding organizational and planning abilities to guarantee efficient workload management.

go to method of application »

Why do we need you ?

• Purchase goods and services at the right quality, quantity, time, price, and sources to maximize value for Saint-Gobain.
• Manage a capable and secure supply base to deliver business needs through best procurement practices.
• Deliver successful projects, where nominated as the project leader or project member.
• Use SAP MRP data and internal customer input to place, expedite, and reconcile purchase orders.
• Resolve all supplier payment issues and blocked invoice queries (parked list).
• Support Saint-Gobain’s common goals and vision by working with local and global team members, cross-functional teams, other departments, and functions to deliver on commitments.
• Adhere to all Saint-Gobain’s policies and procedures and proactively educate the business on purchasing procedures and systems.
• Update the budget, sourcing portfolio, spend, supply planning, and KPI files on a weekly basis.
• Highlight any supply risk identified to the business.
• Log and resolve claims logged against suppliers.
• Use of financial instruments like LOCs and bank guarantees to mitigate risk.

Is this job for you ?

• The ideal candidate should have 3 to 5 years’ experience in a strategic sourcing or procurement-related role. Specific knowledge of steel buying will be advantageous.
• The candidate should also have a BCom degree or diploma in supply chain. A SAPICS or CIPS certification would be advantageous.
• The role calls for a person who is assertive, well spoken, and has good verbal and written communication skills. Good interpersonal, relationship, and people management skills.
• They should have strong negotiation and persuasion skills. The candidate should be customer-focused and a team player.
• An efficient and organized individual with leadership skills or experience.
• The candidate should be able to work under pressure, be resilient, accept criticism, and deal calmly and effectively with stressful situations. Should be an analytical thinker and use logic to address work-related issues.

go to method of application »

Why do we need you ?

• Actively engaging and selling Saint-Gobain products and solutions to retail merchants to deliver sales revenue and to ensure that order placements are met.
• Building sustainable customer relationships to maximise market advantage. This is to be achieved by focusing on retail merchants and their sales teams to actively and jointly secure market and project opportunities, through engagement with retailer’s contractors and developers to develop and implement end user agreements, leading to sustainable & profitable growth for Saint-Gobain and channel partners.
• Articulate how our offer stands out, offer technical expertise and advice on the advantages of our comprehensive product to communicate the value proposition to the customer.
• Proactively identify new opportunities for enhanced product offerings, uncovering and understanding these through application of trained techniques, supply chain knowledge, commercial awareness, and in-depth knowledge of customer’s businesses,
• Enhance product mix to show value add to the customer base and in alignment with company strategy.

Is this job for you ?

• The ideal candidate should have 3 years’ experience in a customer facing role.
• The candidate should have a degree, diploma or a relevant industry qualification in construction/building disciplines and have a valid driver’s licence.
• The role calls for a person who has commercial awareness, an ability to identify opportunities and action.
• Success at selling new concepts and products.
• Construction market experience and knowledge of procurement routes.
• Ownership of and engagement with continuous self-development. \Proven technical competence – understanding of technical concepts and ability to translate for commercial benefit. \Operating within a business environment and a broader understanding of economic drivers preferred.