Current Jobs at MIBCO

Duties and Responsibilities

• Interpret at both Conciliation and Arbitration proceedings if and when required
• Screen Calls and route calls accurately
• Take accurate messages and forward them timeously
• Answer queries regarding cases
• Welcome visitors and redirect them to the appropriate person

Ensuring neat administration of the following:

• Sorting and distribution of Correspondence
• Reception area
• Courier documents and parcels as and when requested
• Screening and routing of incoming and outgoing mail – hand delivered (courier)
• Assist with administrative duties as and when required
• Assist with filing and archiving
• Overseeing that all air conditioner and windows are closed in the boardrooms at the end of day
• Assist with other functions as per Managing Commissioner’s instruction
• Capturing referrals on the CCMA case management system.

Knowledge / Experience / Skills / Abilities

• Above average verbal communication and listening skills
• Ability to withstand pressure and provide above average services
• Must at all times be diplomatic and assertive
• Ability to work independently and use initiative along with problem solving abilities
• Ability to build strong effective relationships with all stakeholders, i.e. Parties of the Council, Clients and management team
• Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according to tasks and individuals involved
• Must be a good team player and achieve objectives as set out by the Managing Commissioner
• Must be meticulous in carrying out tasks/instructions etc
• Must be patient
• Knowledge of the Dispute Resolution Centre processes would be an advantage
• Knowledge of the Case Management System would be an advantage

Requirements

Qualifications

• An appropriate grade 12 certificate and/ or equivalent academic qualification
• Customer orientated behavior essential (walk-inns, employees and employers, trade union officials and employers’ organisations as well as attorneys).
• Presentable and professional attitude
• Computer Literacy
• Proficient in at least 03 Official languages, including English and Afrikaans
• Prior experience in interpreting in Statutory Labour Dispute Resolution processes

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Duties and Responsibilities

• Co-ordinate and manage the legal process with regard to the enforcement of the MIBCO Collective Agreements in the region.
• Manage claims instituted against an establishment as a result of legal action
• Prepare case files for hearings, attends conciliation and arbitration hearings and presents MIBCO’s case ensure that the collective agreement is maintained
• Manages quality control of legal activities in a region
• Manages external legal service providers and monitoring compliance with MIBCO standard operating procedures.
• Assist with any other function as per Manager’s instruction
• Filing Variation Applications where Commissioners errors occur on Arbitration Awards
• Interpretation of Awards
• Opposing Rescission Applications and filing notices with the DRC
• Verifying and withdrawing finalized cases in legal process
• Referring unpaid Settlement Agreement as per Section 142 process / negotiating and finalizing administrative settlements
• Compile and draft heads of arguments and applications
• Attend monthly Regional Board meetings
• Compiling legal recommendation to Regional Council
• Assessing Provident Fund Exemption Applications

Knowledge/Experience/Skills/Requirements

• 2-3 years’ experience in the field of Labour Law
• Knowledge specifically with regards to Bargaining Councils and Collective Agreements
• At least 1-2 years knowledge and experience of the dispute resolution and LRA within bargaining council environment.
• Knowledge of the civil procedure.
• Staff management experience
• Ability to compile Legal statistical reports for Agenda submissions
• Ability to interpret and apply/ enforce the Mibco agreements
• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Good decision making and problem-solving skills
• Good analytical skills with attention to detail
• Strong negotiation and report writing skills.
• Excellent administration skills
• Good organizational and planning skills
• Judgment and decision-making ability
• Accuracy and attention to detail
• Demonstrated integrity and ethical standards
• Demonstrated competency hiring, developing and evaluating employees to achieve organisational and personal objectives
• Manages time effectively and adapts quickly to changing priorities
• Team player who works productively with wide range of people

Requirements

Qualifications

• 4-year Law Degree from a recognized tertiary institution
• Admitted Attorney
• Proven history of profit and loss management to maximize financial performance
• Strong project management and multi-tasking skills
• Knowledge of Microsoft Office Suite, particularly Excel
• Computer Literacy (Ms Office suite – Word, excel, PowerPoint)
• Valid unendorsed driver’s license.

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Duties and responsibilities

• Provide day-to-day administrative support to the HR Manager, including managing correspondence, management of Calendar for the HR Manager and Travel arrangement for the HR Team
• Manage the HR Projects
• Consolidation of monthly, quarterly, yearly/annual and ad-hoc HR Reports
• Generate frequent HR & Board report for HR Manager
• Assist with HR Audits
• Receive HR Visitors
• Responsible for coordination of the HR events, including logistics (refreshment, venue, etc.) to support the HR Manager and Senior HR Practitioner.
• Responsible for the administration update of the HR policies and HR Templates as and when required.
• Take and compile all HR Minutes including the HR Forums meeting minutes.
• Coordinate Employment Equity, Health & Safety and Training Committee meetings and ensure distribution of minutes.
• Ensure all HR activities comply with the relevant policies and procedures.
• Manage and maintain filing system.
• Responsible for HR Stationery and courier services.
• Assist with HR Procurement services and administration.
• Management of HR Contracts and SLA’s (Service Level Agreement)
• Coordinate HR Communications with the relevant stakeholders.
• Ensure HR information is up to date on the Intranet and Website

Knowledge/Experience/Skills/Requirements

• Communication Skills: Ability to clearly convey information, listen actively, and maintain open dialogues with employees and management.
• Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and maintain accurate records and files.
• Attention to Detail: Ensure that documentation is accurate, comply with regulations, processes, and prevent errors in HR processes.
• Interpersonal Skills: Build relationships and interact effectively with a diverse range of individuals within the organization.
• Problem-Solving Skills: Ability to identify issues and develop effective solutions, particularly related to employee concerns.
• Confidentiality: Maintain discretion when handling sensitive employee information and personal data.
• Time Management: Effectively manage one’s time and prioritize tasks to meet deadlines.
• Adaptability: Ability to adjust to changes in policies, procedures, and the business environment.
• Empathy: The ability to understand and share the feelings of others, making employees feel valued and heard.
• Professionalism: Conducting oneself with integrity, respect, and a strong work ethic, reflecting positively on the organization.
• Integrity: Adherence to ethical principles and maintaining confidentiality when dealing with sensitive information.
• Reliability: Being dependable and consistent in completing tasks and responsibilities on time.
• Cultural Awareness: Recognizing and respecting diversity within the workforce and promoting inclusivity.
• Proactiveness: Taking initiative to address issues before they escalate and actively seeking opportunities for improvement.
• Resilience: Ability to handle difficult situations and adapt to changes in a dynamic work environment.
• Collaboration: Working well with others, fostering teamwork, and building cooperative relationships across departments.
• Curiosity: A desire to learn and stay updated on HR trends, labor laws, and best practices that can benefit the organization.
• Persuasiveness: The ability to influence others positively, particularly when communicating policies and practices.
• Employment Law: Understanding of Labour law, BCEA, regulations, and compliance requirements affecting employment practices.
• HR Policies and Procedures: Familiarity with the organization’s HR policies, procedures, and best practices.

Requirements

Qualifications

• Matric with National Diploma or Degree in Human Resources or related field
• Minimum 3 years of previous experience in an HR administrative role
• HR systems experience will be an advantage.
• Advance MS Office Word, Excel and Outlook skills required.
• Working knowledge of the relevant legislation e.g., BCEA, EEA, SDA, OHSA, COIDA