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  • Posted: Jun 30, 2021
    Deadline: Not specified
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    Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

     

    Retail Marketing Portfolio Lead - Pipeline

    Purpose Statement

    • To deliver against the marketing objectives by delivering the campaign objectives.    
    • To nurture the current base of clients by understanding their banking behavior and using campaigns and tactics to deliver entrenched behavior and additional product usage 
    • To create performance driven campaigns to acquire new clients and launch new products in market using the appropriate channels of communications. 

    Experience
    Minimum:

    • 3+ years brand marketing experience in a large, complex and client focussed organisation

    Ideal:

    • Experience gained preferably in an FMCG, retail banking or services industry.
    • Cross functional project coordination / management

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • Bachelor's Degree in Marketing or Business Management

    Qualifications (Ideal or Preferred)

    • A relevant post graduate degree in Marketing or Business Management

    Knowledge
    Minimum:

    • Principles of brand marketing
    • Data analysis, client profiling and segmentation
    • Digital marketing and e-commerce
    • Campaign management
    • Internal and external communication methods and practices
    • Stakeholder and relationship building and management

    Ideal:

    • Capitec environment and products

    Skills

    • Communications Skills
    • Problem solving skills
    • Analytical Skills
    • Attention to Detail
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    Competencies

    • Deciding and Initiating Action
    • Creating and Innovating
    • Relating and Networking
    • Presenting and Communicating Information
    • Writing and Reporting
    • Adapting and Responding to Change
    • Planning and Organising
    • Delivering Results and Meeting Customer Expectations

    Conditions of Employment

    • A valid driver's license and own vehicle is required
    • Willingness to travel nationally on a regular basis
    • Clear criminal and credit record
       

    Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

    go to method of application »

    AML Analyst: Enhanced Due Diligence

    Purpose Statement

    • To execute daily operational activities within the Enhanced Due Diligence function thereby implementing and administrating legal and statutory requirements for the Financial Intelligence Centre Act 38 of 2001 (“FICA”), Protection of Constitutional Democracy Against Terrorist and Related Activities Act 33 of 2004 (“POCDATARA”), Prevention of Organised Crime Act 121 of 1998 and all related legislation, within Capitec Bank.

    Experience
    Minimum:

    • At least  1-2 year’s investigative experience within a financial / banking environment
    • Experience with collating and analysing information and making decisions based on the information.

    Ideal:

    • At least 1-2 years’ experience in Anti-Money Laundering
    • FICA exposure within a financial/banking environment
    • Interpretation and application of regulatory requirements.

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Commerce or Risk and Compliance

    Knowledge
    Minimum:

    • Legislation regarding money laundering control and combating of terrorist financing
    • Client due diligence and or an AML environment.
    • Basic regulatory knowledge
    • Business and commercial awareness
    • Know Your Customer (KYC) procedures
    • Customer set up on Bancs system
    • Investigation methodology and techniques

    Ideal:

    • Client due diligence  and Enhanced due diligence on a customer
    • Knowledge of Capitec Bank; products and services.

    Skills

    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Attention to Detail
    • Analytical Skills
    • Researching skills
    • Reporting Skills

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People

    Conditions of Employment

    • Clear criminal and credit record

    go to method of application »

    AML Systems Specialist

    Purpose Statement

    • To prepare and execute plans for integration of anti-money laundering (AML) and terror finance (TF) surveillance and reporting tools into the various departments for system optimisation and money laundering surveillance monitoring.  
    • To oversee and contribute towards the preparation of business cases, the management of internal projects and initiatives, and the provision of accurate and reliable information to be used in executive and other regulatory reporting streams, and the maintenance of governance protocols in relation to these tasks.  
    • To oversee the provision of functional oversight of all systems for AML/TF surveillance purposes to ensure the optimal functioning of systems through inclusive data coverage, continuous system maintenance and required relevant analysis where required. 

    Experience
    Minimum: 

    • 3-5 years’ experience in a business engineering, IT environment  

    OR 

    • 3-5 years’ experience as a business analyst with specific focus on Anti-Money Laundering and/or Financial crime environment 

    Ideal: 

    • Experience in a banking or financial services industry (credit providers, retail banks, etc.)   
    • Proven experience in the application / use of risk related software packages: 
    • Visio software (to assist with identification of controls, risks and gaps in business processes) 
    • AML systems as described above 

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • A relevant tertiary qualification in Risk and Compliance or Business Analysis

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Risk and Compliance or Business Analysis

    Knowledge
    Minimum: 

    • Compliance AML and CFT legislation and regulatory best practice 
    • Enterprise banking architecture and applications 
    • AML Transaction and Client Monitoring systems 
    • Regulatory reporting system monitoring practices and techniques 
    • Auditing methodology 
    • Stakeholder relationship practices. 

    Ideal: 

    • Legislation, regulation and best practices regarding Anti Money Laundering and Counter Terrorist Financing 
    • Capitec specific systems (Bancs, Actimize, CapFic) and GoAML 
    • Risk Management best practices 
    • Information Management to inform decision making 

    Skills

    • Analytical Skills
    • Negotiation skills
    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Interpersonal & Relationship management Skills

    Competencies

    • Deciding and Initiating Action
    • Persuading and Influencing
    • Analysing
    • Planning and Organising
    • Delivering Results and Meeting Customer Expectations
    • Coping with Pressures and Setbacks
    • Achieving Personal Work Goals and Objectives

    Conditions of Employment

    • Clear criminal and credit record
    • Ability and willingness to work in an open plan environment
    • A valid driver's license and own vehicle is preferred
    • Willingness to work or be available overtime and / or weekends if required
    • Willingness to travel nationally if and when required
       

    Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

    go to method of application »

    Scrum Master

    Purpose Statement
    To Provide guidance to self-organising feature teams to operate more effectively within the bank by:

    • Ensuring the optimal use / application of Agile practices and tools, and 
    • Driving the continuous improvement and Agile maturity of the feature teams during the facilitation of Agile ceremonies (including sprint planning, stand-up, retrospective and review). 

    Experience
    Minimum:

    • Experience being a Scrum Master for at least 4-5 years
    • Proven experience in the application of one or more of the following:
    • Agile values and principles;
    • Scrum principles, practices and theory 
    • Kanban principles, practices and theory 
    • Agile techniques (i.e. User Stories; ATDD (Acceptance Test Driven Development); ; TDD (Test Driven Development); Continuous Integration; Continuous Testing; Pair Programming; Automated Testing)
    • Configuration tools (i.e. JIRA; Confluence etc.)

    Ideal:

    • Experience being a Scrum Master for a software development team that was diligently applying Scrum principles, practices, and theory.
    • Relevant other Agile certifications (i.e. SAFe, PMI-ACP, ICA-ACC, CAL etc.) 
    • Experience as part of an Agile software delivery team in one or more of the following roles:
    • Project / Programme Management
    • Business Analyst
    • Architect
    • Software Development
    • Product Owner

    Qualifications (Minimum)

    • National Certificate in Grade 12 National Certificate

    Qualifications (Ideal or Preferred)

    • Certification in Scrum or Kanban (CSM, KMP, PSM I)

    Knowledge
    Minimum:

    Must have detailed knowledge of:

    • Documented patterns and techniques related to the Scrum approach (i.e. Planning, Reviews and Retrospective formats, removal of impediments and handling of bugs, etc.)
    • Group facilitation approaches (i.e. conflict resolution, effective team work, etc.)
    • Experience applying Agile methodologies: i.e. Scrum, Lean and Kanban,
    • Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
    • Must have in-depth understanding of all the Agile values and principles as well as roles  in order to work well together with the team and stakeholders
    • Good knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

    Ideal:

    • Capitec environment and Capitec Recipe.
    • Skills
    • Communications Skills
    • Facilitation Skills
    • Interpersonal & Relationship management Skills
    • Negotiation skills
    • Presentation Skills
    • Problem solving skills
    • Analytical Skills
    • Attention to Detail
    • Project Management Skills (Methodolgy Specific)
    • Planning, organising and coordination skills
    • Consultation skills

    Competencies

    • Delivering Results and Meeting Customer Expectations
    • Working with People
    • Deciding and Initiating Action
    • Adapting and Responding to Change
    • Persuading and Influencing
    • Coping with Pressures and Setbacks
    • Relating and Networking
    • Creating and Innovating
    • Analysing
    • Presenting and Communicating Information
    • Planning and Organising

    Conditions of Employment

    • Clear criminal and credit record
    • Ability and willingness to work in an open plan environment
    • Willingness to work or be available overtime and / or weekends if required
    • A valid driver's license and own vehicle is preferred
    • Willing and able to use own home as a formal office / base of operations (including space for ad hoc storage of paperwork, stock, etc.)
       

    Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

    go to method of application »

    Business Intelligence Analyst

    Purpose Statement

    • Provide support to the Business Intelligence team through the development of appropriate management information reports and analyses of client behaviour and business trends in order to provide management with real insight and perspective.

    Experience
    Minimum (if minimum qualification requirement not met):

    • At least 5-6 years’ experience in a reporting/analysis role, including experience in and understanding of database structure design and data extraction principles

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • A relevant tertiary qualification in Statistics or Similar

    Qualifications (Ideal or Preferred)

    • A relevant post-graduate qualification in Statistics or Similar

    Knowledge
    Minimum:

    • Knowledge and understanding of:
    • Business Analysis & Requirements gathering
    • Financial systems & procedures
    • Database design principles

    Ideal:

    Knowledge and understanding of:

    • Operational environment
    • Capitec Bank strategic objectives (i.e. productivity, profit, efficiency, processes and procedures and client service)

    Skills

    • Influencing Skills
    • Interpersonal & Relationship management Skills
    • Communications Skills
    • Consultation skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Planning, organising and coordination skills
    • Problem solving skills
    • Attention to Detail
    • Analytical Skills
    • Business writing skills
    • Reporting Skills
    • Facilitation Skills
    • Presentation Skills

    Competencies

    • Delivering Results and Meeting Customer Expectations
    • Working with People
    • Creating and Innovating
    • Adapting and Responding to Change
    • Analysing
    • Presenting and Communicating Information
    • Relating and Networking
    • Coping with Pressures and Setbacks

    Additional Information

    • A valid driver's license and own vehicle is preferred
    • Ability and willingness to work in an open plan environment
    • Clear criminal and credit record

    go to method of application »

    Technical Business Analyst: Merchant Solutions

    Purpose Statement

    • Responsible for identifying card payment and related business needs/requirements, concerning a new idea/business opportunity and for large projects/systems
    • Requirements management.  Fully responsible for its accuracy and currency
    • Compile and execute test cases to ensure delivery is according to business requirements 
    • Analyse implemented solutions and recommend further improvements, which will improve service, quality and value
    • To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting. 
    • Ability to trouble shoot and resolve Terminal driving issues and/or queries

    Experience

    Minimum:

    • At least 5-7 years’ proven experience as Business Analyst (BA) within retail banking at card/mobile payment product level
    • Basic project management experience

    Ideal:

    • Agile product development lifecycle experience
    • Experience of card payment as well as electronic channel management (in areas such as Merchant channels and Merchant Acquiring Back Office systems.)

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • A relevant tertiary qualification in Business Analysis

    Qualifications (Ideal or Preferred)

    • A relevant degree in Information Technology - Computer Science or Business Analysis

    Knowledge

    Minimum:
    Knowledge of the following areas are required to perform the job:

    • Agile product development lifecycle
    • System development lifecycle
    • Business analysis and design
    • Application development
    • Standards and governance
    • Testing practices

    Ideal:
    Understanding of:

    • Capitec Bank’s systems environment
    • Capitec Bank business model
    • Agile product development lifecycle (Capitec way of work)
    • Card Payments: Branded/Scheme cards (MasterCard and Visa) - Credit, Debit, Stored Value cards. EMV contact as well as contactless offerings.
    • Best practices for Quality Assurance (QA)
    • TCP / IP network principles

    Skills

    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Interpersonal & Relationship management Skills
    • Negotiation skills
    • Facilitation Skills
    • Presentation Skills
    • Influencing Skills
    • Planning, organising and coordination skills
    • Attention to Detail

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Persuading and Influencing
    • Writing and Reporting
    • Analysing

    Conditions of Employment

    • Clear criminal and credit record
    • A valid driver's license and own vehicle is required
    • Ability and willingness to work in an open plan environment
    • Willingness to travel nationally if and when required

    go to method of application »

    Business Analyst: Digital Payments

    Purpose Statement

    • Responsible for identifying digital payments business needs/requirements, concerning a new idea/business opportunity and for large projects/systems
    • Requirements management.  Fully responsible for its accuracy and concurrency
    • Compile and execute test cases to ensure delivery is according to business requirements
    • Analyse implemented solutions and recommend further improvements, which will improve service, quality and value

    Experience
    Min:

    • At least 5 years’ proven experience as Business Analyst (BA) within retail banking at card/mobile payment product level
    • Basic project management experience
       

    Ideal:

    • Agile product development lifecycle experience
    • Experience of card payment as well as electronic channel management (in areas such as POS and ATM’s; SST etc.) and online banking through connected devices (Smart phone; tablet; Desktop) as well as mobile (USSD) capabilities will be advantageous

    Qualifications (Minimum)

    • A relevant tertiary qualification in Information Technology
    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • Diploma in Information Technology
    • A relevant degree in Information Technology

    Knowledge
    Min:

    Knowledge of the following areas are required to perform the job:

    • Agile product development lifecycle
    • Business analysis and design
    • Application development
    • Standards and governance
    • Testing practices

    Ideal:

    Understanding of:

    • Capitec Bank business model
    • Agile product development lifecycle (Capitec way of work)
    • Retail Banking: Online banking through connected devices (Smart phone; tablet; Desktop) as well as mobile (USSD) capabilities
    • Mobile Payments: Wallet payment capabilities for face to face; In-App and on-line payments; MasterPass; Tokenisation etc.
    • Card Payments: Branded/Scheme cards (MasterCard and Visa) - Credit, Debit, Stored Value cards. EMV contact as well as contactless offerings.

    Skills

    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Interpersonal & Relationship management Skills
    • Negotiation skills
    • Facilitation Skills
    • Presentation Skills
    • Problem solving skills
    • Attention to Detail

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People

    Conditions of Employment

    • Clear criminal and credit record

    Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

    go to method of application »

    Business Banker

    Purpose Statement

    • To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

    Experience
    Minimum:

    • Banking experience of at least 3 years
    • Experience of managing a portfolio of business customers with a service and financial analysis focus.
    • Experience in preparing and motivating Credit applications 
    • Cost control and sales management 

    Ideal:

    • 1+ yr spent in the Business Banking environment preparing and motivating credit application

    Qualifications (Minimum)

    • Diploma in Commerce or Finance

    Qualifications (Ideal or Preferred)

    • FAIS accredited as Key Individual and approved by FSCA

    Knowledge
    Minimum:

    • Customer relationship management (CRM) principles and techniques
    • How to interpret financial statements, balance sheets and basic financial ratios
    • Standardized business banking transactional products and other core products relevant to small enterprises
    • Business banking product offerings
    • Understanding of collateral and balance sheets
    • Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
    • Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
    • Knowledge of competitors offerings
    • Regulations, Acts and Codes related to the banking environment.
    • Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA) 

    Ideal:

    • Features, benefits and value propositions of the respective company product/service offerings. 
    • Current taxation laws as they apply to customers. 
    • A good knowledge of administration processes and procedures pertaining to Business Banking transactions

    Skills

    • Interpersonal & Relationship management Skills
    • Analytical Skills
    • Negotiation skills
    • Problem solving skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Commercial Thinking Skills
    • Strategic Thinking Skills
    • Communications Skills
    • Influencing Skills
    • Attention to Detail
    • Decision making skills

    Competencies

    • Deciding and Initiating Action
    • Leading and Supervising
    • Working with People
    • Relating and Networking
    • Persuading and Influencing
    • Writing and Reporting
    • Analysing
    • Planning and Organising
    • Adapting and Responding to Change
    • Coping with Pressures and Setbacks
    • Entrepreneurial and Commercial Thinking
    • Delivering Results and Meeting Customer Expectations

    Conditions of Employment

    • Clear criminal and credit record
    • Willingness to work flexible hours (including Saturdays and Public Holidays)

    go to method of application »

    Relationship Banker

    Purpose Statement

    • To manage a portfolio of clients by providing excellent client service which aims to retain and optimise client value whilst attracting new clients to ensure future client growth. 

    Experience
    Minimum:

    • 1 to 2 years Business Banking experience

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

    Qualifications (Ideal or Preferred)

    • Diploma in Accounting - Financial Accounting or Business Management

    Knowledge
    Minimum:

    Knowledge and understanding of:

    • Business banking environment including features, benefits and value propositions of products & services
    • General banking practices and procedures. 
    • Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
    • The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
    • Administration processes and procedures pertaining to Business Banking transactions.
    • Client relationship management and service principles.

    Ideal:

    Knowledge and understanding of:

    • Capitec Business Bank products and services
    • Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
    • Capitec/Business Bank systems and processes

    Skills

    • Communications Skills
    • Administration Skills
    • Planning, organising and coordination skills
    • Problem solving skills
    • Interpersonal & Relationship management Skills
    • Attention to Detail

    Competencies

    • Deciding and Initiating Action
    • Working with People
    • Relating and Networking
    • Persuading and Influencing
    • Analysing
    • Planning and Organising
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Adapting and Responding to Change
    • Coping with Pressures and Setbacks
    • Achieving Personal Work Goals and Objectives

    Conditions of Employment

    • Clear criminal and credit record

    go to method of application »

    Analyst Developer: Digital Solutions

    Purpose Statement
    To be develped

    Experience

    • To be develped

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)
    Knowledge

    • To be develped

    Skills

    • Communications Skills

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People

    Conditions of Employment

    • Clear criminal and credit record

    go to method of application »

    Account Analyst

    Purpose Statement

    • To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for client service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.

    Experience
    Minimum:

    • At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
    • Experience in preparing and motivating Credit applications is essential

    Qualifications (Minimum)

    • Diploma in Commerce or Banking

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Banking or Commerce

    Knowledge
    Minimum:

    • The features, benefits and value propositions of respective company product/service offerings. 
    • General banking practices and procedures.
    • Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
    • Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
    • The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
    • Administration processes and procedures pertaining to Business Banking transactions.
    • Client relationship management and service principles.

    Ideal:

    • Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
    • Capitec/Business Bank systems and processes

    Skills

    • Communications Skills
    • Negotiation skills
    • Problem solving skills
    • Analytical Skills
    • Planning, organising and coordination skills

    Competencies

    • Deciding and Initiating Action
    • Relating and Networking
    • Persuading and Influencing
    • Analysing
    • Planning and Organising
    • Adapting and Responding to Change
    • Coping with Pressures and Setbacks
    • Delivering Results and Meeting Customer Expectations

    Conditions of Employment

    • Clear criminal and credit record

    Method of Application

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