Latest Job Vacancies at The Coca-Cola Company

Job Description
Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales department. We are looking for talented individual with relevant skills and experience for an Account Manager role, which is based in Kuruman. The successful candidate will report directly to the Sales Manager.

Key Purpose

To develop, implement and maintain effective account plans thereby managing the profitable sales of CCBSA products, and the development and maintenance of new business relationships and opportunities so that customer excellence, brand loyalty and profitable volume growth are achieved.

Must be able to speak and understand Afrikaans

Key Duties & Responsibilities
Key Output:

• Identified and implemented new business opportunities
• Optimized customer service
• Formulated account reviews
• Formulated account plans
• Managed and optimized accounts
• Managed and maintained assets
• Generated orders
• Executed promotions
• Managed cash and credit accounts
• Compiled competitor report

Key Attributes & Competencies Knowledge:

• Sales/Marketing principles and practices
• CCBSA product knowledge
• TSP principles
• Manage execution standards
• Merchandising and cooler management
• Trade replacement
• Order taking
• Credit Management
• Basic Finance and Commercial knowledge Attributes:
• Good analytical and numerical ability
• Socially outgoing and confident
• Able to build positive relationships
• Ability to negotiate
• Team player who can also work independently
• Assertive and persuasive- ability to influence
• Open to change and looking for opportunities for improvement
• Good problem solving ability, solutions orientated and can be innovative
• Good analytical and problem-solving ability
• Responsible, conscientious and dependable
• Willing to take calculated risks
• Self-discipline and well organized
• Good planning ability
• Flexibility
• Good ability to work under pressure and handle a demanding work environment
• High energy levels and drive

Skills, Experience & Education
Qualifications & Experience:

• Matric and completed 3 year sales/marketing qualification.
• 2 years relevant FMCG experience in a sales/marketing environment.
• Experienced driver with a code 08 drivers license
• Computer literate or potential to acquire

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Job Description
Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for an experienced Group Lead: Integrated Customer Experience to lead and develop the Integrated Customer Experience through Customer Services at CCBA. By utilising the Customer Interaction Centre to deliver on customer service, sales targets, and business objectives effectively and efficiently, this role will engage with various stakeholders in the regions, including Senior Executive Commitee teams and Sales Force, credit, distribution and with customers and consumers.

The successful applicant will be reporting into Group Head: Integrated Services. 

CCBA is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a Non-Alcoholic Ready to Drink (NARTD) market leader with an extensive footprint in Africa, employing over 17 000 employees and serving a combined population of over 300 million people across the continent. CCBA’s vision is to “refresh Africa every day and make the continent a better place for all”, growing successfully as a business and creating a better shared future for our people, customers, consumers, communities, planet and shareholders. We conduct ourselves with the utmost integrity for shared value and the greater good. We are a world class, customer-orientated, socially and environmentally conscious fast-moving consumer goods (FMCG) company that is driven by engaged, motivated and inspired employees.

Key Duties & Responsibilities 

• Develop and implement a customer service strategy for CCBA that will enhance customer service levels, grow volume and support regional business needs through:
• Maximising sales opportunities
• Clarify roles and accountabilities between regions and the Customer Interaction Centre (CIC)
• Provide single point of contact query resolution for customers
• Retain capable Customer Relationship Representative’s, Team Leaders and expeditors
• Ensure effective business continuity and disaster recovery
• Maximise benefits of Customer Relationship Management thereby growing volume and levels of customer service
• Contribute significantly to the attainment of the sales target by proactively and effectively using the sales levers within the CIC i.e. Order Taking
• Ensure that the CIC operates in an effective and efficient manner
• Position the CIC within CCBA as an enabler in terms of achieving business and S&D objectives
• Grow relationships with regional GM’s and Enabling Sales and Share growth by developing best in class CIC system enabling the sales and Commercial levers
• Develop and communicate business and customer insights which will facilitate decision making and enhance competitive positioning
• Ensure all relevant business strategies, policies and procedures are implemented and adhered to in order to ensure alignment to business objectives
• Ensure that CIC services are delivered adequately in a manner that will enable the company to meet their CIC , and CRM objectives
• Aligning CIC Strategy and resources, systems and processes to deliver on the business strategy
• Compile quarterly operational plan to achieve business objectives
• Harness technology to deliver efficient business performance
• Identify and manage of risks
• Ensure that effective, efficient and consistent CIC business processes are aligned, controlled and managed to the company’s business objectives
• Ensure effective, efficient and consistent communication of CIC performance metrics and improvements by circulating reports
• Optimise asset utilisation and resourcing
• Ensuring that the Resourcing Model is updated regularly to ensure that the CIC can provide a consistent and sustainable service to internal and external customers.
• Changing and optimising critical processes when necessary to ensure continuous improvement.
• Maximise the contribution of staff and ensure staff related performance meets key strategic objectives across critical dimensions      
• Supervise, monitor, develop and coach call centre employees
• Manage and coach people
• Identify training needs, performance issues, disciplinary measures and evaluation of teams Integrate all functions to achieve team effectiveness
• Entrench existing people processes (i.e., Our People Way)
• Lead the overall CIC executive team so as to maximise the contribution of staff and ensure staff related performance meets key strategic objectives across critical dimensions
• Ensure that the CIC has the correct mix of human resources to meet the business needs

Skills, Experience & Education
Qualifications:

• Bachelor's Degree in any commercial field
• Master's degree in Commerce / Business Management advantageous

Experience:

• 5 to 10 years operational experience
• Minimum 5 years managerial experience in Sales and Distribution
• Strong track record of delivering results over time
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, process expertise, leadership techniques, production methods, coordination of people and resources

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Job Description

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our production department. We are looking for talented individual with relevant skills and experience for a Maintenance Controller, which is based in Polokwane. The successful candidate will report directly to the Packaging Engineer in Polokwane.The purpose of this role is to ensure the safe guarding of company assets & inventory whilst minimizing risk, fraud and losses through ensuring compliance to stock management and control processes and procedures. 

Key Purpose Statement

To ensure that the line is always available for production and then produces at the rated speed and perfect quality with minimal waste through optimum maintenance execution.

Key Duties & Responsibilities

Asset Care

• Partake in the development of the asset care plan for the packaging plant and providing expert advice.
• Support the implementation of the asset care plan for the Packaging plant, ensuring the MAS’s, PA’s and operational teams have the required technical competencies to execute the plan
• Ensure that asset care competencies are developed in the Packaging Engineering team. 
• Ensure that asset care goals are incorporated into the MAS’s team and individual goals
• Support the implementation of the Predictive Maintenance Strategy, including condition monitoring program
• Where required, participate in the OEM SPP Supplier Partnering Programme meetings
• Accountable for the execution of the technical gap plan for the plant
• Ensure audit compliance of asset care program
• Exercise budgetary controls over the asset care requirements
• Support the development of the maintenance budget for the plant

Plant Reliability

• Responsible for the reliability and uptime of Packaging
• Ensure the execution of maintenance or extended maintenance work
• Lead the Packaging Engineering team in the provision of asset care and engineering support to the shift based production teams.
• Support packaging performance improvement by conducting and leading performance optimisation initiatives.
• Ensure that predictive maintenance techniques are implemented correctly.
• Ensure compliance to maintenance planning and execution of maintenance outage
• Ensure that Maintenance packages are updated and effective and that all Engineering changes are executed
• Confirms availabilty of spares and special tools
• Review plant reliability to ensure equipment is operating optimally and to identify problems or opportunities timeously.
• Take part in maintenance problem solving to ensure that the Packaging Engineering team is applying the correct problem solving techniques.
• Develop and control maintenance cost plans and CAPEX

Plant Optimisation

• Evaluate impact of new plant and equipment, and recommend changes.
• Working understanding of plant operation and associated work instructions and or procedures.
• Analyse plant failure modes and investigate causes for repeat failures to identify and correct root causes.
• Take part in evaluating continuous improvement opportunities identified by the production teams or engineering support.
• Ensure that continuous improvement is built into the MAS’s team goals, and forms part of regular goal review sessions.

Team Leadership and Management

• Lead the MAS’s team in a manner that engenders ownership, empowerment and team interaction.
• Lead the development of MAS’s team goals and ensure these are communicated and understood by team members.
• Entrench a high performance culture by conducting regular Packaging Engineering team goal review sessions and performance reviews.
• Ensure training need analysis are conducted and training plans developed for team members.
• Ensure appropriate competencies are developed in the team, and ensure multi-skilling occurs within the Packaging team which includes evaluation of workmanship of teams.
• Manage Contracted-out maintenance services by ensuring that the service supplied is in strict accordance with supply scheme contract and that of service and product reliability, quality, cost and the service providers'  employee behaviour is acceptable while on site.

Safety and Housekeeping

• Ensure team members apply proper safety and housekeeping procedures, and adhere to all legal requirements when carrying out their tasks.
• Ensure adherence to the appropriate CCBA and legislative policies such as OSH Act on safety and housekeeping.
• Ensure all statutory and mandatory checks are part of the asset care management system, are performed and all documentation completed and recorded.
• Ensure that health, safety and housekeeping get appropriate focus through regular checks and audits, with appropriate monthly or quarterly meetings.
• Where unsafe work practices have been identified, the Maintenance Controller is responsible for correcting 

 Judgement and decision making

• Agile in thinking and decision making
• Adept at discerning  prioritising to simplify complexity.
• Simplifies the decision making process for self and others
• Proven ability to foresee and take action against potential risks to the business or system as a whole

Skills, Experience & Education
Qualifications

Minimum Requirement

• Degree or Diploma in Mechanical, Electrical or Instrumentation engineering

Experience

• At least 5 years of experience in maintenance of packaging equipment
• Broad based engineering and packaging knowledge as applicable in CCBA
• Previous line management experience an added advantage
• Deep understanding of packaging operations, processes, systems and asset management
• Understanding of project management.
• Good understanding of Safety, Health and Environment which includes sustainable development.

General
Competencies

• Finance or budget controlling
• Result and execution driven
• Resilient and energetic
• Customer focused
• Ability to implement effective problem solving.
• Team player with outstanding interpersonal skills.
• Enquiring and analytical thinking ability.
• A self-starter with high energy and a bias for action.  
• In-depth knowledge of the processing, utilities and packaging process.
• Ability to effectively manage vendors.
• Ability to implement MES & MIS application systems
• Ability to effectively manage vendors.

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Job Description
CCBSA has an opportunity exists for suitable students to gain on the job experience as Quality Assurance In-Service Trainees for a period of 12 months. These positions will report to a Team Leader.

Key Duties & Responsibilities
KEY OUTPUT

To conduct quality tests, to compile reports and to communicate out of line specifications so that the quality of the product and package are maintained in line with Company standards, cost are minimized and records are available for audit purposes.

Skills, Experience & Education
QUALIFICATIONS

Studying towards Microbiology, Biotechnology,Food Technology or related qualification · Completed theoretical modules and require practical exposure to complete the qualification 

KNOWLEDGE

An understanding of microbiology, chemistry, biochemistry, physics and mathematics related to the food industry, laboratory policy and practices.

SKILLS

Thrive in a fast paced, pressurised and competitive environment · The ability to apply theoretical scientific principles in the development of novel business solutions · Well developed decision making skills · Identifiy and apply new trends

ATTITUDE

A passion for quality and people · High energy levels and a positive attitude

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Job Description    

• Coca-Cola Beverages South Africa (CCBSA) has an exciting possible opportunity in our Sales Department. We are looking for talented individual with relevant skills and experience for a Preseller Merchandiser role, which is based in Vaal. The successful candidate will report directly to the Sales Team Leader.

KEY PURPOSE

• To grow volume and facilitate the order taking process as well as implement, execute & monitor merchandising standards for direct and indirect customers within a designated geographical area.

Key Duties & Responsibilities    
KEY OUTPUTS

• Assistance provided towards target achievement
• Order Generation Process optimised
• Daily Execution Standards optimised
• Call Preparation
• Customer outlets executed
• Company assets managed and maintained
• Information Managed
• Customer service optimized
• Walking on route

KEY ATTRIBUTES AND COMPETENCIES

• Good analytical and numerical ability
• Socially outgoing and confident
• Able to build positive relationships
• Ability to negotiate
• Team player who can also work independently
• Assertive and persuasive- ability to influence
• Open to change and looking for opportunities for improvement
• Good problem solving ability , solutions orientated and can be innovative
• Good analytical and problem solving ability
• Responsible, conscientious and dependable
• Willing to take calculated risks
• Self-discipline and well organized
• Good planning ability
• Flexibility
• Good ability to work under pressure and handle a demanding work environment
• High energy levels and drive

Skills, Experience & Education    
QUALIFICATIONS / EXPERIENCE

• Matric/Grade 12 with Maths
• A completed 3 year relevant post matric qualification would be advantageous.
• 1 year or more Merchandising or Sales experience in FMCG would be an advantageous
• Valid code 8 drivers license, unendorsed.

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Job Description
Coca-Cola Beverages South Africa has exciting opportunities in the CDE depertment. We are looking for suitably qualified and experienced candidates for Refrigeration Mechanic roles. 

key purpose

To provide technical support and services to the Equipment services division and other related stakeholders through the installation, maintenance and repair of fountain & coffee equipment in order to meet all quality standards and to achieve customer service excellence. 

Key Duties & Responsibilities
Key outputs and Accountabilities 

Equipment installation and maintenance 

• Installation and removal of fountain and hot beverage equipment.
• Servicing of fountain and hot beverage machines.
• Repaired and maintained equipment.
• Solved situational problems.
• Customer satisfaction.
• Maintained safety, health and environmental standards.
• Managed own development and performance.
• Tested equipment before final assembly.
• Complete work in line with the requirements of SHEQ systems

Daily activities 

• Customer satisfaction with regards to installations, preventive maintenance & repairs.
• Managing of equipment spare parts and apply solid hand-eye coordination.
• Application of advanced assembling skills.
• Use conceptual skills.
• Understanding of HACCP & Food safety.
• Maintained safety, health and environmental standards.
• Calibration of equipment to meet quality requirements.
• Complete work in line with the requirements of SHEQ systems.
• Maintain an internal locus of control and manage own development and performance. 

Skills, Experience & Education
Qualifications and Experience

• Matric or N3 (Refrigeration/electrical).
• Registered Trade Test - Refrigeration.
• Minimum requirement: 2 years’ experience in refrigeration/vending/fountain in the field (maintenance and repairs of commercial fridges).
• Valid Code 08 driver's licence (must currently be driving). Code 10 will be an added advantage.

Other requirements

• Technical Knowledge.
• Must be a South African Citizen.
• Clear Criminal and Credit record.

Key Competencies

• Mechanical Aptitude: The?ability?or level of?understanding?an individual holds when working or using mechanical machinery. 
• Teamwork: The ability to work well in teams comprising members of one’s own work unit or discipline. Including being flexible and can work with a wide variety of different people on different tasks. 
• Customer orientation: Be dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 
• Problem Solving: Use rigorous logic and methods to solve problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. 
• Good Communication: The ability to express oneself clearly in conversations and interactions with others and tailors the content of speech to the level and experience of the audience. 
• Planning: The ability to apply planning skills in order to, schedule activities and prioritise resources in the achievement of an objective. 
• Quality: Ability to differentiate between good standards and exceptional standards and maintaining a good levels of work outputs. 

go to method of application »

Job Description
Coca-Cola Beverages South Africa has exciting opportunities in the CDE depertment. We are looking for suitably qualified and experienced candidates for Refrigeration Mechanic roles. 

key purpose

To provide technical support and services to the Equipment services division and other related stakeholders through the installation, maintenance and repair of fountain & coffee equipment in order to meet all quality standards and to achieve customer service excellence. 

Key Duties & Responsibilities
Key outputs and Accountabilities 

Equipment installation and maintenance 

• Installation and removal of fountain and hot beverage equipment.
• Servicing of fountain and hot beverage machines.
• Repaired and maintained equipment.
• Solved situational problems.
• Customer satisfaction.
• Maintained safety, health and environmental standards.
• Managed own development and performance.
• Tested equipment before final assembly.
• Complete work in line with the requirements of SHEQ systems

Daily activities 

• Customer satisfaction with regards to installations, preventive maintenance & repairs.
• Managing of equipment spare parts and apply solid hand-eye coordination.
• Application of advanced assembling skills.
• Use conceptual skills.
• Understanding of HACCP & Food safety.
• Maintained safety, health and environmental standards.
• Calibration of equipment to meet quality requirements.
• Complete work in line with the requirements of SHEQ systems.
• Maintain an internal locus of control and manage own development and performance. 

Skills, Experience & Education
Qualifications and Experience

• Matric or N3 (Refrigeration/electrical).
• Registered Trade Test - Refrigeration.
• Minimum requirement: 2 years’ experience in refrigeration/vending/fountain in the field (maintenance and repairs of commercial fridges).
• Valid Code 08 driver's licence (must currently be driving). Code 10 will be an added advantage.

Other requirements

• Technical Knowledge.
• Must be a South African Citizen.
• Clear Criminal and Credit record.

Key Competencies

• Mechanical Aptitude: The?ability?or level of?understanding?an individual holds when working or using mechanical machinery. 
• Teamwork: The ability to work well in teams comprising members of one’s own work unit or discipline. Including being flexible and can work with a wide variety of different people on different tasks. 
• Customer orientation: Be dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 
• Problem Solving: Use rigorous logic and methods to solve problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. 
• Good Communication: The ability to express oneself clearly in conversations and interactions with others and tailors the content of speech to the level and experience of the audience. 
• Planning: The ability to apply planning skills in order to, schedule activities and prioritise resources in the achievement of an objective. 
• Quality: Ability to differentiate between good standards and exceptional standards and maintaining a good levels of work outputs. 

go to method of application »

Job Description    

• Coca-Cola Beverages South Africa (CCBSA) has an exciting possible opportunity in our Sales Department. We are looking for talented individual with relevant skills and experience for a Preseller Merchandiser role, which is based in Vaal. The successful candidate will report directly to the Sales Team Leader.

KEY PURPOSE

• To grow volume and facilitate the order taking process as well as implement, execute & monitor merchandising standards for direct and indirect customers within a designated geographical area.

Key Duties & Responsibilities    
KEY OUTPUTS

• Assistance provided towards target achievement
• Order Generation Process optimised
• Daily Execution Standards optimised
• Call Preparation
• Customer outlets executed
• Company assets managed and maintained
• Information Managed
• Customer service optimized
• Walking on route

KEY ATTRIBUTES AND COMPETENCIES

• Good analytical and numerical ability
• Socially outgoing and confident
• Able to build positive relationships
• Ability to negotiate
• Team player who can also work independently
• Assertive and persuasive- ability to influence
• Open to change and looking for opportunities for improvement
• Good problem solving ability , solutions orientated and can be innovative
• Good analytical and problem solving ability
• Responsible, conscientious and dependable
• Willing to take calculated risks
• Self-discipline and well organized
• Good planning ability
• Flexibility
• Good ability to work under pressure and handle a demanding work environment
• High energy levels and drive

Skills, Experience & Education    
QUALIFICATIONS / EXPERIENCE

• Matric/Grade 12 with Maths
• A completed 3 year relevant post matric qualification would be advantageous.
• 1 year or more Merchandising or Sales experience in FMCG would be an advantageous
• Valid code 8 drivers license, unendorsed.