Latest Job Vacancies at Motus Holdings Limited

Job Description    

• Motus seeks an Executive HC Business Partner for an exciting opportunity to utilise HR processes and techniques to align the business agenda and HR plan to assist the Motus Head Office in achieving its objectives. Motus Head Office is a division of Motus Corporation, a diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa and a selected international presence — primarily in the UK and Australia. You will report directly to the Chief People Officer of the business and lead the strategic alignment and integration of all human capability developmental initiatives with the organisation's strategic objectives. Lead all people-related practices and objectives to provide an employee-orientated, high-performance culture that emphasises empowerment, quality, productivity and standards, goal attainment, and a superior workforce's recruitment and ongoing development. 

Specific Role Responsibilities    
PROCESS

• Decode and analyse the business imperatives and create short- and long-term Human Resources plans that reflect stakeholder departments' business context and priorities.
• Develop tactical strategy and delivery plans to support multifunctional strategic objectives with other business units. Ensure the development and submission of reports to relevant committees and reporting structures for statutory and legal compliance decision-making.
• Facilitate the employee value proposition for talent acquisition and retention.
• Guide and facilitate transformation initiatives.
• Identify and guide training and development solutions.
• Implement and manage employee wellness program.
• Implement and manage Human Capital information systems, databases and access to people information.
• Implement and manage performance management system in line with delivery and business objectives.
• Implement and manage transformation plans in the area of accountability.
• Responsible for corporate governance, compliance, integrity and ethics policies in multiple practice areas to identify and manage risk liabilities.
• Analyse, interpret and produce detailed reports that explain trends, discrepancies and inconsistencies.
• Manage and enable fair employee relations practices, to ensure the workforce can deliver on business objectives.
• Keep up to date with business and human capital trends practices and implement where relevant.
• Manage and report on sales and financial performance. Provide guidance with regards to all applicable legislation.
• Advise on organisational design and effectiveness using relevant evaluation tools. Advise on the remuneration, recognition and benefits policy and competitiveness, ensuring fairness and retention of key personnel.
• Analysis of company organisational structures to advise on effectiveness
• Ogranisational position design and management
• Management of core data information on the HR Information System

FINANCE

• Contribute to the setting of budgets, minimise expenditure and manage costs and assets effectively.

CLIENT

• Constantly engage clients to identify and understand their business imperatives.
• Develop and manage sustainable relationships with customers that contribute to a culture of customer service excellence.
• Plan and deliver services and products that create a culture that aims to exceed customer expectations.
• Prepare service delivery excellence plans for customers and ensure implementation.

PEOPLE

• Actively demonstrate leadership through personal involvement, commitment, and dedication to supporting organisational values.
• Create an engaging, enabling and productive work climate aligned to the Employee Value Proposition.
• Develop and implement change management initiatives.
• Develop and implement people strategies in line with service delivery, performance objectives and budgets.
• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
• Own and live up to company values.

Qualifications and Experience    

• Minimum of a Bachelor's degree in Human Resources or related field
• Over 10 years' successful HR experience in an innovative environment, of which at least 3 - 5 years at Senior management level
• Industrial relations and dispute resolution experience- Related industry knowledge
• Carries out human capital practices, processes and transactions in accordance with legal, regulatory requirements and professional standards.
• Display a clear understanding of the processes and procedures involved in legal compliance in a human capital environment
• Demonstrates insight into the regulatory parameters that apply to human capital policy and practice.
• Is aware of industry standards and professional codes that impact on human capital policies and practices and the implications for non-compliance.
• Understand the issues relating to professional, industry and legal compliance. In the case of team leaders and/or managers, discusses issues of compliance with the human capital team.
• Develop good practice guidelines in regard to compliance with legal, industry and professional standards.
• Regularly monitors and responds to incidences of non-compliance.
• Comply with relevant Human Capital legislation,regulatory requirements, and professional standards.

Skills and Personal Attributes    

• Digital dexterity
• The successful candidate should embrace digital knowledge in an effort to influence the business on individual, team and organisational aspects.
• Ability to leverage artificial antelligence
• Cross-cultural competence
• Knowledge of the business
• Project and people management skills
• Effective in Addressing Change and Transformation
• Ability to identify and develop leaders
• Exceptional networking and relationship-building acumen
• Ability to maintain confidentiality when necessary
• Effective communication skills among diverse audiences
• Ensures the highest standards of quality when interacting and dealing with internal and external clients and stakeholders which meet and exceed their expectations on an ongoing basis.
• Explores, identifies and implements new and creative ways to efficiently and effectively improve processes, products, services, practices, customer value, organizational effectiveness and culture.
• Makes sound decisions and develops appropriate and, if necessary
• Evaluates and redirects organisation's strategy, value proposition
• Supports, inspires, motivates and directs individuals to take ownership
• Displays the mental and/or moral strength to be open and direct with others
• Handles pressure and setbacks, copes with conflicting demands, and perseveres until desired objectives are achieved.

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Job Description    

• The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.

Specific Role Responsibilities    

• - Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience    

•  Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes    

• - Customer and sales management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the areas' most spoken languages an advantage.
• Experience in cold calling to develop a client base.
• Growing the market experience.
• Knowledge of Higher Gear.
• Knowledge of dealership policies and procedures.
• Knowledge of broader competitive motor industry.
• Knowledge of economic & financial factors affecting the industry.
• In-depth product knowledge on all related aspects.
• Knowledge of product image and corporate branding.
• Product Knowledge will be huge advantage.
• Self-motivated priority-setting and time management.
• Oral communication skills; negotiation and influencing skills.
• Accurate customer needs analysis and understanding.
• Accurate customer qualifying.
• Interpersonal and interactive skills.
• Effectively understanding and interpreting customer behaviours and emotions.
• Strong administrative skills.
• Professionalism and presentable.
• Negotiation and persuasiveness skills.
• Closing skills.
• Networking and lead generation skill

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Position Overview    

• The purpose of the position is to equip an apprentice with the necessary skills in order to achieve the job objectives of a Panel Beater.

Specific Role Responsibilities    

• Potential role and responsibilities based on acquiring of skills 
• Vehicle Repairs Controls all aspects of the repair process.
• Checking that the parts supplied are in fact correct as soon as they arrive and that all the parts have been received. 
• Checking that all welding is of correct standard. 
• Assisting in the assembling of vehicles when required. 
• Performing other duties reasonably required from time to time. Adhere to standard operating procedures within the area of accountability.

Qualifications and Experience    

• Grade 12 Minimum Requirement
• Valid, unendorsed Code 8 driver’s license (at least 2 years old)
• Interests in the motor industry.

Skills and Personal Attributes    
Competencies:

• Communication skills
• The ability to interpret and capture information correctly.
• Scrupulous attention to detail
• Numerical Literacy/Calculations
• Computer Literacy: Intermediate Excel proficiency is essential.
• Client focus
• Planning and organizing
• Results oriented

Personal attributes

• Committed
• Professional
• Resilient
• Punctual
• Emotional control when dealing with clients, superiors and colleagues.
• Project a professional, mature and positive image in all interactions.

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Position Overview    

• To plan, coordinate and control the quality of a team's work activities that supports the processing and administration of policies, contributing to client satisfaction and effective service delivery .

Specific Role Responsibilities    
Process

• Assist a team with the identification and resolution of problems and provide solutions that lead to improved operational service delivery and quality.
• Execute own and team work in line with governance and compliance processes.
• Identify and apply known solutions to operational problems within the team environment and escalate unresolved issues.
• Monitor and evaluate operational processes for quality and effectiveness and notify stakeholders accordingly.
• Monitor and report on own and team's transactional activities to provide timely information for
• decision making in area of accountability.
• Plan, coordinate and deliver own and team activities to ensure that agreed standards andoperational objectives are met.
• Understand and execute administrative functions as required by the position.
• Provide operational support related to policy and administrative activities and initiatives to contribute to the overall growth and profitability of the business area.

 Finance

• Coordinate and monitor daily work activities within the team environment in order to prevent financial losses.

Client

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Coordinate team activities to meet and exceed customer expectations.

People

• Act as change agent and provide support to the team throughout the implementation of identified
• change initiatives.
• Coordinate and participate in learning interventions to establish a learning and growth culture
• within the team.
• Own and live up to company values.

Qualifications and Experience    

• Grade 12
• 2 - 3 years' experience in a similar environment
• Advanced Excel
• Accounting Qualification

Skills and Personal Attributes    

• Business Acumen
• Client Focus
• Improvement Orientation
• Judgement
• Interpersonal Effectiveness
• Planning and Organising
• Inspirational Leadership
• Personal Courage
• Results Orientation
• Persistence and Tenacity
• Change Management
• Administration

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Specific Role Responsibilities    

• Specifications for these positions will be discussed if a candidate is invited for an interview.

Qualifications and Experience    
Minimum Qualifications and Experience needed:

• Matric
• Computer literate
• Previous experience in dealership mandatory
• Previous experience as a Bookings Clerk mandatory
• Previous experience as a Receptionist
• Customer Service Experience is essential
• Technical Experience, advantageous
• Knowledge of dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems (Drive) would be an advantage.
• Multilingual with languages generally spoken across the area and customer base is necessary.

Skills and Personal Attributes:

Minimum requirement:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated

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Specific Role Responsibilities    

• Specifications for these positions will be discussed if a candidate is invited for an interview.

The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience    
Minimum Qualifications and Experience needed:

• Matric
• Previous Hyundai Experience advantageous

Skills and Personal Attributes    
Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

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Purpose

• This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.

Specific Role Responsibilities    
Generic Job Outputs

• Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership. 
• Maximize second gross profit. 
• Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements. 
• Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
• Conduct financial needs analyses and provide associated sales of value-added finance and insurance products. 
• Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes. 
• Provide specialized need analysis & financial and insurance advice and support to clients. 
• Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership. 
• Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base. 
• Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
• Customer service and sale management.
• Knowledge of the NCA, CRA, FAIS, FICA..

Qualifications and Experience    
Minimum Experience

• 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment.

Minimum Qualification

• Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits

Skills and Personal Attributes    
Minimum Requirements

• Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures
• Customer service and sale management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the NCA, CRA, FAIS, FICA.
• Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)
• Possess the relevant Continuous Professional Development points within the stipulated time-frames
• Drivers License