Job Vacancies at Mr Price Group

RESPONSIBILITIES

Your responsibilities

• Maintaining high brand standards and create original and fresh solutions to briefs.
• Design and layout using typography, colour, photography and illustrations.
• Implementing design concepts and online digital marketing creative material
• Conceptualizing, executing and presenting ideas
• Ensuring that correct print specifications and artwork are submitted to suppliers. 

QUALIFICATIONS

requirements

• A relevant degree / diploma in Graphic Design
• 1 years’ experience in an agency or similar fast paced environment
• Knowledge of Creative Suite; InDesign, Illustrator, Photoshop.
• Responsive Design orientated
• Email Marketing experience
• User interface design for Web, Mobile and Tablet
• Experience working in a Mac based environment
• Portfolio of own creative work
• Ability to work under pressure, adapt to change and meet deadlines
• Strong sense of design layout and typography 

Attributes that would make you stand out amongst the rest:

• The ability to work to deadlines and set project budgets.
• Have the willingness to be directed.
• Have the ability to push the boundaries and explain your thought processes.
• Be self-motivated and adaptable to change
• Have the ability to work well within a team environment or independently.

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Product Development:

Contribute to the design and development of tech pack detail to ensure that products purchased meet technical & style requirements. 
Information & Insights:

Provide insights and assistance for Post Mortems, strategy & reviews to:

• Buyers by providing online product and style references (based on current trade information) and preparing technical information, computer-aided designs (CADS) and review boards.
• The graphics team by briefing them on prints and graphics required for products. 

Record Keeping:

• Compile and keep record of samples purchased (by photographing, tagging and hanging) and core booklets by brand to maintain an updated registry/catalogue.

QUALIFICATIONS

• Degree or Diploma: Fashion Design / Clothing Management.                             
• 2 - 3 Years’ Experience in Computer Aided Design.
• Knowledge of Fabrics, Garment Construction & Tech Packs.
• Adobe Suite Knowledge.

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RESPONSIBILITIES

• Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
• Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
• Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
• Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
• Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
• Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
• Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
• Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
• Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
• Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
• Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
• Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
• Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
• Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.                                                               

QUALIFICATIONS

• Grade 12
• 3 Years' experience in retail.
• Management experience (advantageous).
• Sales & service management.
• Budgeting.
• Computer literate.
• Communication skills                                                
• Business understanding of retail trade, brand, customer & product.

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RESPONSIBILITIES

• Procurement- To find and agree on terms of acquiring goods and services from external sources through a competitive bidding process
• Contract Management- To discover profitable suppliers for the division and to create partnerships. 
• To further secure Service Level Agreements between internal/external stakeholders and ensure expected service levels are met
• To negotiate with vendors to secure favourable terms and continuously update the division's vendor list.
• Capture and track assets on asset management system

QUALIFICATIONS

What we’re looking for?

• Matric 
• Procurement/Business qualification is preferred                        
• 3+ years experience in an IT procurement role

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JOB DESCRIPTION

The Floor Supervisor supports the Store Manager in achieving the sales target for their store.  

RESPONSIBILITIES

• Supporting the Store Manager in driving Sales and Turnover
• Creating and delivering an excellent customer shopping experience 
• Motivating and inspiring your team members to work hard and push for sale

QUALIFICATIONS

• Grade 12
• 1 year of Supervisory experience is required in this role, experience leading a team will be an  added advantage
• A passion for homeware

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JOB DESCRIPTION

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.          

RESPONSIBILITIES

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.              

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                        

QUALIFICATIONS

• Grade 12
• 3 Years’ of  Store or Assistant Store Management experience preferably in a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office 
• Communication skills.
• Retail trade.
• Brand, customer & product understanding. 

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RESPONSIBILITIES

• Lead by example and inspire your team to deliver exceptional customer service
• Drive store sales and achieve set targets. 
• Manage inventory, visual merchandising, and store maintenance. 
• Foster a positive and collaborative work culture.
• Administer store operations and ensure compliance with company policies.

QUALIFICATIONS

• Grade: 12 (NQF Level 4) or equivalent.
• 3-4 Years’ experience in a store /retail management experience 
• Sales & service management.
• Budgeting.
• Computer literacy.
• Excellent Communication and interpersonal skills.                                                                
• Retail trade.
• Brand, customer & product understanding.
• Strong business acument and problem - solving skills 
• A passion for home decor and design

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JOB DESCRIPTION

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

RESPONSIBILITIES

• Sales & Customer Experience Management:
• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets 
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Risk Management:
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.                                

QUALIFICATIONS

• Grade: 12 
• 1-2 Years' experience in retail. 
• Experience in a supervisory role 
• Sales & service management. 
• Computer literacy. 
• Communication skills. 
• Retail trade. 
• Brand, customer & product understanding.

go to method of application »

JOB DESCRIPTION

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

RESPONSIBILITIES

• Sales & Customer Experience Management:
• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets 

Team Management:

• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.

Risk Management:

• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.                                

QUALIFICATIONS

• Grade: 12 
• 1-2 Years' experience in retail. 
• Experience in a supervisory role 
• Sales & service management. 
• Computer literacy. 
• Communication skills. 
• Retail trade. 
• Brand, customer & product understanding.

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JOB DESCRIPTION

The Call Centre Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.                                                       

RESPONSIBILITIES

• Negotiate payment arrangements in accordance with set standards
• Accurately updating customers' information
• Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
• Ensuring all quality of work is in line with Service Level Agreements.        

 What’s in it for you….

• Uncapped incentive when your targets are achieved
• Learning and Development, and Career Growth opportunities within the Mr Price Group
• Medical aid and retirement fund benefits
• All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount at Miladys.
• Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.               

QUALIFICATIONS

• Grade 12
• 6-12 months experience in Debt Collection (preferably within a Call Centre environment)
• An understanding of the life cycle of an account, the collection process and the systems that drive these processes
• You are competent in the use of MS Office.
• Good telephone etiquette, customer service orientated, pay high attention to detail and are a team player 
• Able to work nightshift - with reliable transport (11h30 - 20h00) 

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RESPONSIBILITIES

Whilst reporting to the Quality Manager, you will work alongside a team of Technologists who support the merchandise buying team. You will be required to approve products using a pre-production seal quality process. You will need to be actively involved to assist buyers/suppliers with all QA related queries to ensure products are suitable for trade.

You will be responsible for completing all the administrative requirements related to this product and process and may be required to do occasional store visits. You will also be required to constantly obtain knowledge through various sources to ensure continuous improvement within this department.  

QUALIFICATIONS

• A relevant qualification preferably within Textile Design/ Technology or Production Management.
• At least 2 years previous quality technologist/ auditing experience within a manufacturing environment.
• An understanding of industry quality requirements and performance standards and the ability to review and update these requirements annually.
• The ability to critically evaluate various reports which accompanies a sample.
• A basic understanding of product specifications, materials, product testing and manufacturing processes.
• The ability to carry out quality projects to support continuous improvement within product categories.
• The ability to problem solve at supplier and store level.
• Build and maintain good relationships with all suppliers to enable to meet company objectives.
• Ability to identify and anticipate potential and existing Quality issues/risks on products and actively working with suppliers to put in corrective actions based on the industry best practice to ensure bulk production conforms to the required standards.
• Working alongside the Compliance team to ensure the Quality Standards are in line with industry standards. 

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RESPONSIBILITIES

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                            

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget                         

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring)  reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner             

QUALIFICATIONS

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding

go to method of application »

RESPONSIBILITIES

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                               

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                                                                                                    

QUALIFICATIONS

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
• Please note: All applicants must be fully vaccinated against COVID-19 at the time of application or if necessary, undertake, to receive a second vaccination in accordance with Company policy, before permanent employment is confirmed.  

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RESPONSIBILITIES

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               
• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                               

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                                                                                                     

 QUALIFICATIONS

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
• Please note: All applicants must be fully vaccinated against COVID-19 at the time of application or if necessary, undertake, to receive a second vaccination in accordance with Company policy, before permanent employment is confirmed.    

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RESPONSIBILITIES

• General policy administration to ensure that customer's information is updated and correct.
• Liaising and assisting customers with the claim process to ensure seamless process.
• Customer retention administration and policy fulfillment to increase the loyalty of customers.
• Handling customer complaints and disputes to avoid poor customer dissatisfaction.
• Registration and validation of claims to ensure that claims process is actioned timeously.

QUALIFICATIONS

• Grade 12 (Matric)
• 1 - 2  Years’ Experience in Long & Short-Term Claims Administration 
• FAIS (Financial Advisory & Intermediary Services) & RE5 Accreditation (advantageous)
• Computer Literacy
• Telephonic and Written Skills.
• Proficient in MS Office

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JOB DESCRIPTION

The Allocator is responsible for maintaining optimum stock levels in all Mr Price Cellular and Mobile in-store locations to maximize sales.   

RESPONSIBILITIES

Allocation of Stock:

• Maintaining in-store stock levels of all cellular products to guarantee product demand is met.

Reporting:

• Analyses and reports on merchandise performance in order to ensure maximum sales potential.

Store Liaison:                

• Acts as key point of contact for in-store associates and areas managers to ensure optimum stock levels at all locations.                                                                                               

QUALIFICATIONS

• Grade: 12
• 1-2 Year experience in cellular or similar industry
• Advanced Excel proficiency
• Supply Chain experience
• Logistics Knowledge

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RESPONSIBILITIES

• To conduct electrical planned preventative maintenance to eliminate any unplanned breakdowns. 
• Conduct root cause and fault analysis to any component removed during scheduled or breakdown related tasks. 
• Conduct quality control inspections on work carried out. 
• Ensure lock out procedures are implemented and applied to all tasks. 
• Carry out shut down maintenance to automated equipment as per schedule.     
• To correct various programme logic, electronic and electrical type of faults on to support safety, quality and production.   
• Required to work Shifts including Dayshift, nightshift as well has callouts and weekends where required by the business. 
• To attend to electrical breakdowns and repairs within the distribution center to ensure the efficient running of operations and improving production up-time.
• Assess breakdown root cause and develop countermeasures to prevent reoccurrence.
• Inspect buildings, equipment and systems to identify any issues.
• Repair faulty equipment units and damaged structures
• Conduct periodic quality checks on equipment and systems to ensure everything is up to standard.
• Assist and support contractors with new installation and do validation and as building after completion of projects.                                                                                                                 

QUALIFICATIONS

• Trade test Electrician/Millwright 
• Trade tested with 3-5 years minimum experience in a production environment. 
• Knowledge and experience of LV switching.
• Understanding of DC operations and Retail in general

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RESPONSIBILITIES

Administration and Reporting: 

• Assist with end-to-end administrative requirements for all required L and D activities. Collation of relevant information. Report on all administrative requirements. Update and maintain required learning and development databases via systems and excel. 

Quality Assurance: 

• Quality assurance of all learning registers, applications, information, and related administration. Cross checking of info across various systems/databases. Quality assurance of custom and recurring reports for business. Ensure highest standards of data integrity. 

Coordination: 

• Coordination of all learning and development related activities and events. Monitor meeting/session attendance of all learning and development events, follow up on responses and feedback. 

Communication / Stakeholder Engagement: 

• Liaise with all relevant internal and external stakeholders with regards to admin portfolio. Assist with queries where required. Communicate via various platforms to employed and unemployed learners across all programmes. Scheduling of required meetings and events. Requesting access and meals for external partners visiting the business. 

Finance Administration: 

• Follow up on invoices, quality assurance of invoices, administration of invoices. 

QUALIFICATIONS

• HR Diploma/Degree A minimum of 2 years of experience within a Learning / Training and Development administration / support role. 
• Excellent attention to detail and organisational abilities are required. 
• Ability to work proficiently on Excel. 
• Knowledge of SETA and SETA processes