Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
Read more about this company
Job Description
- To deliver sales in order to process sales of used vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
- To sell the maximum number of units obtaining the best profit available within the company pricing policy. ( As per set target monthly).
- To make sure that the customer are aware of all our back-end products and to support your F&I.
- To ensure that the highest level of customer satisfaction is met in order to ensure future repeat business.
- To accurately and correctly prepare your deal file prior to delivery with the necessary documentation. Responsible to follow up on all the reconditioning to your car and see to it that the orders are done and invoices are in the file and closed before invoicing. It will also be expected form you to take your own delivery vehicle to put fuel in and check vehicle readiness.
- All clients are to be introduced timeously to the business manager to apply for finance or site for cash deals.
- Your settlements will be handed in immediately after delivery, your registration documents will also be handed in immediately after delivery and you will contact your client the following day to ensure that he/she is satisfied.
- Assist with cleaning and Maintaining a clean Dealership.
- Complete all required Training and attend all training required.
- Adhere to all policies and procedures strictly regarding movement of vehicles.
- Adhere to all Company Security protocol’s to minimize risk to the Dealership.
- All clients received daily must be properly qualified.
- All leads received is to be recorded and the source thereof determined daily and reported to the Used Car Manager.
- All scheduled meetings must be attended on time.
- All Trade In’s have to be declared and may not be passed on anyone but your Sales Manager.
- Identify and apply known solutions to operational problems and escalate unresolved issues.
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Report on transactional activities to provide timely information for decision making in area of accountability.
- Execute work in line with governance and compliance processes.
- Provide advice and support to customer and their requirements in order to achieve and maintain set customer service excellence standards.
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales.
- Negotiate price, finalize sales and follow-up with customers to ensure exceptional customer service.
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act.
- Process all leads of prospective customers and follow-up on possible sales.
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets.
- Manage the effective resolution of customer complaints; ensuring problems are addressed in a timely and accurate manner.
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience
- Matric Certificate
- 3-5 years’ working experience in the automotive industry.
- Proven record of meeting/exceeding targets.
- A valid South African driver’s licence
Skills and Personal Attributes
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
- Attend training initiatives to improve work quality and enhance own skills.
- Developing sales
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and Integrity
go to method of application »
Job Purpose
- To provide a learning and development operations that will build technical and behavioural competence of the Dealer Network and the Importer in order to ensure a value add to the Division.
Specific Role Responsibilities
GENERIC JOB OUTPUTS
PROCESS
- Assess and assure the quality of all Learning & Development plans, material and interventions of the Division.
- Contribute to the development of the appropriate strategy and set targets within area of accountability.
- Define standard operating procedures (SOPs).
- Deliver learning & Development interventions to the Division.
- Implement and manage end-to-end processes.
- Liaises with all the necessary external and internal parties to ensure the defined objectives are met.
- Manage all operational risk and risk mitigation initiatives.
- Monitor and report on progress against operational plans and adjust where required.
- Oversee the planning and coordination of the operational functionality and control of facilities, training environment, tools, and equipment to ensure the delivery of training.
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Prepare all reports and submit on time as prescribed by relevant policies and procedures.
- Provide administrative support to ensure required response time, quality and service delivery standards are met.
- Provide inputs and support to strategies, functions, advertising, customer and supplier relations to ensure growth of the academy businesses.
- Provide integrated Learning & Development requirement planning and reporting function to the Division.
- Resolve problems by applying the necessary discretion and guidelines.
FINANCE
- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
- Manage financial activities in line with approved policies and procedures.
- Manage, monitor and report on budget variances and provide solutions.
CLIENT
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Build sustainable relationships with customers that contribute to a culture of customer service excellence.
- Contribute to support a culture of quality, innovations and discipline which builds positive relationships and provides opportunity for exceptional service.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Plan, manage and monitor processes to ensure customer service excellence.
PEOPLE
- Create an engaging, enabling and productive work climate aligned to the employee value proposition.
- Identify and facilitate future skills requirements of the academy and ensure the implementation of appropriate learning and development interventions to meet business needs and ensure ongoing performance.
- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
- Monitor and positively influence and manage change, and offer operational support where required.
Own and live up to company values.
Qualifications and Experience
Minimum Experience
- 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience
Minimum Qualification
- Bachelor of Administration: Public Sector: Human Resources Management
Preferred Experience
- 3 year experience in a similar environment
Skills and Personal Attributes
Minimum Requirements
Proficiency Descriptor
- Complies with relevant Human Capital legislation,regulatory requirements, and professional standards.
Behavioural Indicator
- Carries out human capital practices, processes and transactions in accordance with legal, regulatory requirements and professional standards.
- Displays a clear understanding of the processes and procedures involved in legal compliance in a human capital environment
- Demonstrates insight into the regulatory parameters that apply to human capital policy and practice. Is aware of industry standards and professional codes that impact on human capital policies and practices and the implications for non-compliance.
- Understands the issues relating to professional, industry and legal compliance. In the case of team leaders and/or managers, discusses issues of compliance with the human capital team. Develops good practice guidelines in regard to compliance with legal, industry and professional standards. Regularly monitors and responds to incidences of non-compliance.
go to method of application »
Job Description
- We're looking for an experienced mechanic with good diagnostic ability. The applicant must have good grasp of modern automotive technology and be able to use diagnostic equipment and service information to effectively diagnose and fix right first time.
Specific Role Responsibilities
- Carry out diagnostic work and support mechanics as set out by the Foreman.
- Carry out fault diagnosis to aid and speed up vehicle servicing.
- Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
- Discuss matters with service advisors and customers as required and provide coherent explanations.
- Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
- Ensure vehicles are returned to the customer after service in a neat and clean condition.
- Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
Admin functions:
- Complete forms and documentation included in the company's service routine.
- Draft and prepare any reports required.
- Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
- Ensure effective communication with team members and colleagues across departments, with customers and service providers.
- Participate in marketing campaigns when required for the furtherance of the business.
Any other duties as may reasonably be required.
Qualifications and Experience
- Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
- KIA technician experience will be of advantage
- Relevant OEM product training - will be an advantage.
- Need excellent “fix right first time” track record.
- Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
- Mechanical insight
- Problem solving and motor vehicle fault finding skills.
- Mental alertness
- Must have sound English communication and writing skills to accurately record findings and work on job cards.
- Meticulous
- Customer orientated
- Team player and Interpersonal competence
- Decision making and action orientated.
- Valid, unendorsed driver’s license
Skills and Personal Attributes
- Customer Service
- Fundamental problem solving capacity
- Occupational Health and Safety
- Product and/or service knowledge
- Research and Information Gathering
- Technical Ability
- Technical Learning
- Trust and Integrity
go to method of application »
Job Description
- Motus Toyota Kempton Park currently holds vacancy for a Sales Representative: New Vehicles.
- Reporting to the Manager: Sales, this position will be suited to an individual who have had exposure in selling vehicles and the ability to provide excellent customer service.
Specific Role Responsibilities
- Customer and sale management.
- Understanding of the compliance governing the motor retail industry would be an advantage.
- Experience in cold calling to develop a client base
- Knowledge of dealership policies and procedures
- Knowledge of competitive motor industry
- Knowledge of complete Toyota SA structures and procedures will be a huge advantage.
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow existing customer base.
- Manage customer expectations to ensure effective delivery of service
- Marketing and promotions
Qualifications and Experience
- A minimum of Grade 12
- Clear Criminal Record
- Valid Driver’s License
- 3 years sales executive experience
- Computer literacy is essential
Skills and Personal Attributes
- Must have excellent verbal communication skill
- Customer and team orientation
- Proven track record of meeting regular monthly targets on budget and CE
go to method of application »
Job Description
- Reporting to Financial Director of the respective dealerships and the Financial Director, the incumbent will be part of the management team. The Financial Manager will manage the financial department (back office), and maintain internal control measures to ensure that the dealerships are compliant to sound financial practices and good corporate governance.
Specific Role Responsibilities
Process and Governance:
- Manage compliancy processes in the area of accountability in order to manage risks and expose
- Manage and report on progress against operational budget in liaison with Dealer
- Compile management accounts, including, budgets, cash flows, variance analysis and
- Conduct reconciliation of vehicles, parts, and service assets, verify against accounting records and address all anomalies with senior line management
- Identify opportunities to minimise cost or increase
- Monitor and evaluate financial processes for quality and effectiveness and notify stakeholders
- Finance -Plan and manage financial activities in line with approved policies, processes and procedures.
- Customer -Develop and manage key stakeholder relationships that enable achievement of operational
- People- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
- -Ensure timeous, clear contracting and assessment of performance expectations with direct reports in line with identified objectives.
Qualifications and Experience
Qualifications Type
- Bachelor`s Degrees in Accounting
- Education, Training and Development
- Higher Education and Training
- Accounting NQF Level 7
Experience Required
- 3 + years’ Financial Management
- Knowledge of the Kerridge operating management system will be an
- 3 – 5 years Financial management experience in the retail motor industry
Skills and Personal Attributes
Competency Required
- Knowledge of financial accounting principles, classifying, measuring and recording transactions.
- Excellent computer skills and very proficient in excel, word, and outlook.
- Excellent communication skills both verbal and written.
Behavioral Indicators
- Sound knowledge and understanding of financial, accounting and tax concepts, financial statements, trial balance, financial record keeping process.
- Auditing and compiling reports.
- Interrogates transaction, initiating information or data, and understands, records or enters transactions on to the system.
- Analyses and reconciles financial information and data, identify auditing discrepancies and reports on such.
go to method of application »
Job Description
- The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customers and follow-up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience
- Matric certificate
- 3-5 years’ working experience in a similar environment.
- A valid South African driver’s licence
Skills and Personal Attributes
- Developing sales
- Making a Sale
- Persuasive Selling Skills
- Product and or service knowledge
- Trust and Integrity
go to method of application »
Position Overview
- The purpose of the position is to apply accepted accounting principles and procedures to analyze financial information; prepare accurate and timely financial reports and statements; monitor the implementation of financial practices, activities and processes in order to deliver on financial plans and objectives; and to ensure appropriate accounting control procedures and governance standards are maintained. To furthermore manage the activities of the team reporting into this role.
Specific Role Responsibilities
Job Outputs:
- Compile management accounts including budgets, forecasts, cash flows, variance analysis and commentaries.
- Ensure compliance with International Financial Reporting Standards.
- Preparation of financial forecasts and annual budgets.
- Meet Weekly, Monthly, Quarterly, Annual reporting requirements.
- Completion of yearly tax packs.
- Controlling income and expenditure.
- Monthly variance analysis of financial statements.
- Ensuring compliance with tax legislation.
- Review of weekly and monthly payments to creditors.
- Preparing month-end journals.
- Ensure all balance sheet reconciliations are compiled and reviewed.
- Clearing balance sheet recon items within 30 days.
- Completion of VAT returns and VAT reasonability.
- Weekly Inter-Divisional loan account balancing.
- Developing and managing financial controls and procedures.
- Liaise with internal and external auditors.
- Communicating with branches with regards to queries, order etc.
- Identify opportunities to minimise cost or increase revenue.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Management of direct reports, ensuring an optimal working environment.
- Ensure timely and clear contracting and evaluation of performance expectations with direct reports in line with identified objectives; providing feedback and operational support where required.
Qualifications and Experience
Minimum Experience:
- Minimum 5 years’ experience post qualifying within a similar environment which is very fast-paced and handles significant volumes.
- 1-3 years supervisory/team management experience within a financial environment.
Minimum Qualification:
- BCom Accounting or equivalent financial qualification (NQF7).
Minimum Requirements:
- A code 08 unendorsed driver’s license and own transport.
- Highly proficient in Excel with a fair knowledge of Microsoft Suite of products.
- Relevant experience using Automate – highly desirable.
- Essential to note: Must be willing to work overtime at month-end and as-and-when required.
Skills and Personal Attributes
Competencies:
- Communication: Able to communicate professionally at multiple levels.
- Financial Accounting
- Financial and Accounting Control
- Financial and Performance Reporting
- Financial Management
- Financial Acumen
- Excellent analytical skills.
- Planning, monitoring, evaluation and reporting.
- Decision-making
- Accuracy
- Meticulous attention to detail, personal presentation and punctuality required.
- Problem-solving
- Time Management, including the ability to respond to and resolve queries and issues in the minimum amount of time.
- Able to work independently and under pressure.
- Conflict Management
- Team Management
Personal Attributes:
- Committed
- Professional
- Resilient
- Process-oriented
- Hardworking
- Deadline driven
- Proactive, results-driven individual with a track record of success in area of accountability.
- Ability to deal with colleagues in a professional, diplomatic, polite and rational manner even when under pressure.
go to method of application »
Job Description
- Ensure correctness and completeness of job card with regard to number, correct account number, credit limits, vehicle details etc.
- Ensure job cards are invoiced and cost accurately and timeously
- Ensure correct number of labour hours against the flat rate manual is cost; include sublet work, oil and consumables.
- Monitor and report updating requirements of technical database for time and efficiency analysis to the Service Admin Manager.
- Monitor WIP
- Ensure requests for estimates are administered accurately and efficiently
- Ensure high quality of costing so as to enhance customer satisfaction minimizing customer disputes.
- Ensure all vehicles are checked for accuracy
- Ensure all relevant documents are authorized attached (repair, orders for costing, parts requisition, diagnosis reports etc) to comply with MBSA audit standard.
- Ensure all job cards are filed
Position Overview
- Motus Mercedes BenzWestrand (Constantia Kloof) currently holds a vacancyfor a Service Costing reporting to the Service Manager. The person in this position will be responsible for ensuring that costing job cards are processed accurately within Company Policy and procedures and to process warranty claims timeously and accurately in terms of Company Policy and Procedures.
Specific Role Responsibilities
- Prospect for Sales
- Conduct vehicle sales
- Manage our customer relationship
- Conduct efficient sales promotion activities
Qualifications and Experience
- Minimum Grade 12
- Computer Literate plus Kerridge system experience
- Minimum of 3 years’ experience and currently in the Costing & Warranty Clerk role in the Mercedes-Benz environment
- Motus Mercedes Benz is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.
- Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.
Skills and Personal Attributes
- Self-driven and resilient
- Leadership/ people management
- Integrity
- Team Work
- Interpersonal skills (emotional maturity / cross functional collaboration)
- Ability to cope with pressure
- Follow through skills
- Organizing and planning
go to method of application »
Purpose
- To plan, manage and monitor the implementation of all financial management practices, activities and processes in order to deliver on approved operational financial plans and to continuously enhance service delivery. Provide direction, review and report up the line.
Specific Role Responsibilities
GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE
- Contribute to the development of the appropriate strategy and set target within area of accountability.
- Define standard operating procedures (SOP's).
- Implement and manage endtoend processes.
- Manage all operational risk and risk mitigation initiatives.
- Monitor and report on progress against operational plan and make adjustment where required.
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Resolve problems with the necessary discretion and guidelines.
- Conduct reconciliation of vehicles, parts, and service assets, verify against accounting records and address all anomalies with senior line management
- Manage the security of all assets (including cash) in line with approved policies, processes and procedures.
- Manage the security of all assets within direct control, i.e. cash, fixed assets, in line with approved policies, processes and procedures.
- Monitor and evaluate financial processes for quality and effectiveness and notify stakeholders accordingly.
- Perform reconciliations of financial records to enable verification of the validity of transactions and the appropriate action where required.
- Prepare accurate and timeous reporting in respect of key performance metrics and recommendations to improve operational efficiency.
- Prepare the accurate, timeous and effective input of remuneration including incentives, structures and deductions in compliance with organisational policy.
FINANCE
- Manage financial activities in line with approved policies and procedures.
- Manage, monitor and report on budget variances and provide solutions.
- Authorise and approve all payment and ensure compliancy in terms of company policies.
- Compile management accounts, including, budgets, cash flows, variance analysis and commentaries.
- Ensure accurate billing in respect of accounts and charges, and identify opportunities for saving initiatives.
- Ensure all reconciliations are complied and reviewed.
- Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk and escalate appropriately.
- Identify opportunities to minimise cost or increase revenue.
- Manage outstanding debtors, cash sales and work in progress to ensure collections are up to date and all risks are identified and actioned
- Manage the sales process around vehicle stock books i.e. invoicing and deal files.
- Manages creditors and ensures all creditors are in line with service level agreements and maximise payment opportunities.
- Manages the vehicles stock books to ensure accuracy in respect of billing and payment of vehicles and ensure that all documentation is compliant in term of
- company policy.
- Prepare VAT returns and ensure all documents are compliant in terms of SARS directives.
- Secure the necessary resources to maintain service standards, facilitate problem solving and achieve objectives within budget.
CLIENT/CUSTOMER
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
- Plan, manage and monitor processes to ensure customer service excellence.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
PEOPLE
- Create an engaging, enabling and productive work climate aligned to the employee value proposition.
- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee
- relations to ensure an optimal working environment.
- Monitor and positively influence and manage change, and offer operational support where required.
- Own and live up to company values.
- Ensure timeous, clear contracting and assessment of performance expectations with direct reports in line with identified objectives.
Qualifications and Experience
Minimum Experience
- Newly Qualified CA (SA) or 1- 2 years experience in a similar environment strictly with Big four Articles.
Minimum Qualification
Preferred Qualification
Skills and Personal Attributes
Minimum Requirements
- Computer Literacy Business Applications
- Industry legislative compliance/ knowledge.
- Valid driver's license
go to method of application »
Position Overview
- LiquidCapital Division. Is a well-established Financial Service Company based in Edenvale. We are seeking a qualified Technician (Qualified motor-mechanic) to join our dynamic and hardworking Authorisations team.
The successful candidate will be accountable for capturing, assessing, monitoring & approving service and maintenance claims. The Agent will need to ensure that all calls are handled in a timely and professional manner.
Specific Role Responsibilities
- Handling incoming calls and ensuring that monthly service level targets are met, both personal and departmental
- Verifying policy details and supplying dealers with information on request
- Asses technical information on previous claims
- Admin duties related to claims and authorisations
- Maintaining high levels of customer service at all times
- Liaising with all internal divisions and providing info to necessary parties
- Scrutinizing of dealer quotes to minimize costs
- Promote the use of the online system
- Assisting other teams when the job requires it
Qualifications and Experience
- Grade 12 / Matric
- Qualified technician (mechanic) - not negotiable
- Minimum of 1 – 2 years Authorisation Call Centre experience
- Minimum 2 years Motor Industry and strong technical knowledge of vehicles is a must
- Must have mechanical / technical knowledge of vehicles
- Computer literate (Full MS Office)
Skills and Personal Attributes
- Criminal and credit clear
- Reliable or own transport
- Background in the Motor trade would be preferable
- Excellent time management and attention to detail
- Confident and assertive
- Ability to work under pressure
- Team Player
- Accuracy
- Excellent telephone and communication skills
- Multi-tasking
- Claim administration experience (Advantage)
- Excellent time management
- Action orientated
- Approachable
- Communication skills
- Customer focus
- Listening skills
- Peer relationships
- Drive for results
- Proactive and engaging
- Negotiating skills
go to method of application »
Job Description
- To, grow, manage and retrain new and current customers in order to meet required sales volumes that contribute to overall company growth and superior customer service.
Equity statement: We are committed to employment equity when recruiting internally and externally. We are an equal opportunity employer and preference will be given to equity candidates.It is also the company’s policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our employment equity goals.
Specific Role Responsibilities
- To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market.
- To penetrate the vehicle market in a well-organized, trained and professional manner.
- To identify new and maintain current customers, to maximize Sale.
- To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are are maintained.
- Achieve and exceed targeted sales units and first gross profit.
Qualifications and Experience
- Matric Grade 12 essential.
- Tertiary qualification (Desirable).
- Valid Driver’s license.
- Audi– Preferably Audi Sales certification will be an advantage.
- Premium brand Vehicle Sales - > 1.5 years.
- Proven track record of an average CSI rating above national.
Skills and Personal Attributes
- Networking skills (Essential),
- Negotiation skills (Essential,)
- Planning and organizing (Essential),
- Computer Literacy (Essential),
- Communication skills (written and verbal) (Essential).
- Selling skills (Essential).
- Work more than 9 hrs per day, to be able to exceed targets.
- Ability to cope with rejection.
- Confidence (Essential).
- Self-motivation and ambition (Essential).
- People Orientated (Essential).
- Cultural Diversity (Essential).
- Sound ability to manager conflict (Essential).
- Entrepreneurial thinking.
go to method of application »
Specific Role Responsibilities
- Reconciling creditors accounts
- Receive and capture creditor invoices on Doc-It, CRM & Great Plains
- Reconciling creditor recons from creditors statement to Motus ledger on GP Creditors Module
- Payments made 7days, 15 days, 30 days and 60 days.
- Requesting suppliers for outstanding invoices
- Resolving query invoices
- E-Mailing remittance and recons to various dealerships
- Ad-hoc duties
Qualifications and Experience
- Matric / Grade 12
- At least 2-3 year's experience in a creditors clerk position
- Computer literature
Skills and Personal Attributes
Good reconciling skills
- Advance excel skills
- Efficiency and Accuracy
- Deadline driven
- Credit and criminal clear
- Own or relable transport
- Attention to detail
go to method of application »
Job Description
- The Pre-owned Vehicle Sales Manager will be reporting to the Dealer Principal (DP), the primary purpose of the position is to maximise sales opportunities to achieve budget objectives by continually examining weekly/monthly accounts, operating controls and composite figures that will enable necessary improvements and corrective actions to achieve results.
Specific Role Responsibilities
- Manage, monitor and report on budget variances and provide solutions.
- Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation.
- Contribute to the development of the appropriate strategy and set target within area of accountability.
- Manage operational risk and risk mitigation initiatives.
- Implement and manage end-to-end processes.
- Define standard operating procedures (SOP's).
- Monitor and report on progress against operational plan and make adjustment where required.
- Resolve problems with the necessary discretion and guidelines.
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
- Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
- Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
- Assist new vehicle sales with trade-in's and evaluations.
- Risk Management, Compliance with group process policy.
- Customer Care Standards Procurement Trade in processes.
- Outright purchase process.
- Trade Sales-trade-ins sold directly to the Trade.
- Vehicles kept for stock.
- Appraising vehicle value
- Social Media Marketing.
Qualifications and Experience
- Matric
- Higher Certificates and/or Advanced National Certificates in Sales and Marketing preferable
- 3 - 5 years working experience in the motor sales industry with a proven track record
- 3+ years automotive sales management experience
- Must have previously handled new and/or used car stand of +- 50 units
- A valid South African driver's license
Skills and Personal Attributes
- Apply selling techniques for parts.
- Business and Operations Management.
- Conflict Management.
- Customer Service.
- Developing sales.
- Fleet Sales Management.
- Functional Policies and Procedures.
- Governance, Ethics and Values.
- Managerial Competence.
- Operations Risk Management.
- Perform selling of vehicle parts.
- Planning, monitoring, evaluation and reporting.
- Problem Solving and Analysis.
- Product and or service knowledge.
- Sales of non-OEM parts and accessories.
- Structure and operation of vehicles and components.
- Understand customer patterns to sell parts
go to method of application »
Job Description
- The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.
Specific Role Responsibilities
- - Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow the existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer’s escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience
- - Minimum Grade 12.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy
- Proven track record of meeting regular monthly targets.
Skills and Personal Attributes
- - Customer and sales management.
- Understanding of the compliance governing the retail industry would be an advantage.
- Knowledge of the areas' most spoken languages an advantage.
- Experience in cold calling to develop a client base.
- Growing the market experience.
- Knowledge of Higher Gear.
- Knowledge of dealership policies and procedures.
- Knowledge of broader competitive motor industry.
- Knowledge of economic & financial factors affecting the industry.
- In-depth product knowledge on all related aspects.
- Knowledge of product image and corporate branding.
- Product Knowledge will be huge advantage.
- Self-motivated priority-setting and time management.
- Oral communication skills; negotiation and influencing skills.
- Accurate customer needs analysis and understanding.
- Accurate customer qualifying.
- Interpersonal and interactive skills.
- Effectively understanding and interpreting customer behaviours and emotions.
- Strong administrative skills.
- Professionalism and presentable.
- Negotiation and persuasiveness skills.
- Closing skills.
- Networking and lead generation skill
go to method of application »
Purpose
- To create and deliver sales and process vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures, provide excellent customer service and maintain high levels of sales on an ongoing basis.
Specific Role Responsibilities
GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Adhere to sales activity management processes and standards.
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of vehicle sales.
- Deliver work activities in an ethical manner consistent with company values.
- Identify risks that will have an operational impact.
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
- Negotiate price, finalise sales and follow up with customers to ensure exceptional customer service.
- Process all leads of prospective customers and follow up on possible sales, following CRM processes and procedures.
- Prospect, develop and maintain business relationships with potential customers to generate and qualify new business.
- Structure and finalise sales according to OEM standards and sales processes in order to achieve performance targets.
FINANCE
- Execute work activities effectively and efficiently in order to maximise financial performance and profitability.
- Execute accurate and efficient debtor’s management
- Execute work activities effectively and efficiently in order to proactively achieve monthly sales targets.
- Identify financial risks and escalate immediately.
CLIENT/CUSTOMER
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
- Deliver work activities effectively to satisfy customers.
- Adherence to Customer Satisfaction Index (CSI) OEM/Importer standards.
- Ensure customers are introduced to finance and insurance products offered by the finance and insurance representative.
- Foster a culture of customer service excellence.
- Inform and educate customers on products and promotions to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Offer products and services to existing or potential customers and assist them in selecting those best suited to their needs.
- Provide a customer experience that builds and enhances the brand.
PEOPLE
- Attend training initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
Qualifications and Experience
Minimum Experience
- 1-2 years experience in a similar environment
Minimum Qualification
- Matric and/or Higher Certificates (Vocational) Certificates with NQF Level 04
Skills and Personal Attributes
Minimum Requirements
- Industry legislative compliance/ knowledge.
- Valid driver's license
- Good communication skills
- Computer literat
go to method of application »
Purpose
- To manage and maintain various online portals from leads are generated, identify the needs of the customers in order to achieve leads targets accurately and timeously as per agreed standard operating procedures.
Specific Role Responsibilities
Generic Job Outputs
Process and Governance
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.
- Ensure that relevant databases are updated with relevant information to enable accurate leads management.
- Follow-up and manage current and historic enquiries received via relevant systems within the set time frames.
- Measure response time of leads distributed to relevant stakeholders in order to ensure customers are contacted with in the agreed timeframes.
- Monitor sales activities and escalate noncompliance to the relevant stakeholders.
- Stay updated with market trends and technology.
Finance
- Execute work activities effectively and efficiently in order to maximise financial performance and profitability.
Client/Customer
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
- Deliver work activities effectively to satisfy customers.
- Liaise and interact with clients and or customers via approved communication channels in a positive and helpful manner.
- Receive client enquiries and escalate to stakeholders to ensure prompt and effective resolution, enhancing the client experience
People
- Attend training initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
- Provide training to employees on all relevant systems to ensure compliance with all processes and procedures
Generic Job Competencies
Technical Competencies
Qualifications and Experience
Minimum Experience
- 0 - 1 year experience in a similar environment
Minimum Qualification
- Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
Skills and Personal Attributes
Minimum Requirements
- Computer Literacy Proficient.
- Industry legislative compliance/ knowledge.
- Good Communications Skills
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail