Job Vacancies at Momentum

Role Purpose    

• The Investment Development Consultant uses innovative engagement and influence techniques to  market Momentum Investments to IFAs that have potential to do business with us. They identify, cultivate, and grow this potential into fully functioning Investment panels.

Requirements    
Experience and Qualifications:
Qualifications:

• 3-year BCom degree in the following fields: Business Management, Investments (essential)
• Honours degree is an advantage
• CFA and/or CFP is an advantage

Experience:

• 1 to 3 years’ financial service industry experience - must include investments (essential) 
• Experience in Momentum Investments is an advantage 
• Strong knowledge of the investments and wealth management industry in SA and international 
• markets including but not limited to Fund Selection, DFM and Securities. 
• A proven track record in successfully dealing with clients and/or IFAs in a practice management 
• environment is an advantage. 
• Technology Savvy

Duties & Responsibilities    
Responsibilities and Work outputs
Connection and Engagement

• Engage every targeted Investment IFA in a structured, professional, and effective manner.• Ensure that any block to building a partnership is removed
• Queries handled and feedback given timeously
• The Investment Development Consultant must understand the targeted IFA that we are focusing on.
• Understand the landscape in which we operate, the competitor environment, including but not  limited to compile complete and accurate lists of IFAs to invite to Marketing events, Conferences and  Summits and targeted groups, new partner discussions.
• The Investment Development Consultant must be passionate and represent the Brand with  conviction
• Develop IFA retention strategies that focus on engagements that encourage IFA to keep their  books with us.

Enthuse through Brand, SME Service & Digital

• Ensure long-lasting, deep, and meaningful relationships with the IFA are forged through brand, 
• Service, Digital & Relationships
• Market the level of expertise we have in the IFA office bringing energy to reinforce Momentum  presence in the market.
• IFAs to move from non-active supporters to active supporters to ambassadors.
• Connection to the Brand and Digital way of work
• Showing IFA’s the best way to work with us

Influence through coaching and learning

• Ensure that IFA has the perception that Momentum are thought leaders. Good source of  information.
• Investment Development Consultant will coach every IFA that they look after through 1:1 coaching  sessions and regular engagements
• Investment Development Consultant will have a very clear understanding of the impact of  regulation on the IFA practice.
• Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings

Enable through partnership:

• Ensure that IFA has the perception that Momentum are thought leaders. Good source of  information.
• Understand the power of financial planning and advice and how our products can assist the IFA to  grow. Advice led Coaching competence of the IFA
• Have a very good understanding of the strengths, vulnerabilities, risks, and opportunities of the  panel they support the RGM in his or her planning and thinking 

Competencies    
Competencies Required

• Leading change and innovation
• Diversity and inclusiveness
• Drive for results
• Ability to drive and influence IFA commitment
• Collaboration
• Impact and influence
• Growing talent.
• Self-awareness and insight

go to method of application »

Role Purpose    

• The Distribution Support Administrator provides quick and accurate administrative support, to enable the  branch support area to deliver a professional service to Financial Advisers and other stakeholders within Service Level Agreements and legislative/compliance requirements.

Requirements    
Qualifications:

• Grade 12/Matric
• Relevant NQF 7 Business-related qualifications (preferred)

Experience:

• Proven minimum of 1 - 3 years' office administrator experience in the financial services industry
• Experience in the MDS Sales environment will be an advantage
• Proficient in Afrikaans and English (written and verbal)
• Knowledge of Microsoft Suite (Word, Excel, Windows etc.)

Duties & Responsibilities    
Internal Processes: Sales and Service Experience

• Understanding of end-to-end processes across product lines
• Understanding of end-to-end systems capabilities across product lines
• Challenge processes that do not serve the business - ease of business
• Good understanding of Compliance process adherence and impact of non-adherence
• Quotes fulfillment and tracking
• Professional presentation of quote and relevant supporting documentation that support the 'adviceled' process
• Accountable for the new business process - end to end completed with least amount of comeback
• Process application form and engage with Financial Adviser /practice staff asap after receipt
• Engage with Financial Adviser practice staff to ensure processing happens smoothly with full  ownership of the process through understanding and conveying the reason for requirements
• Ensure all cases and new business applications are correctly recorded and kept up to date on  activity manager
• Log appropriate activities, timeously (quotes and Financial Adviser engagements)
• Consult systems to view progress - those documents pull through correctly
• Manage pipeline - keep clean and relevant. Drive submission of requirements to ensure cases  issue
• Having regular engagement sessions with Business Consultant to update on status of all  quotations, pipeline business and any other sales enablement updates
• Prepare Consultant for engagement – by providing reports, quote feedback, pipeline business
• Co-accountability for Momentum Distribution Service target achievement with consultant
• Administratively support Consultant on all planned marketing calls - to follow through in support
• Understanding of all available reports such as Power BI, lapse and arrear reports, reinstatement  reports
• Training of Financial Adviser practice staff through knowledge sharing of digital capabilities (such as Power BI, Campaign master and etc.)
• Comfortable to be a first point of call on Financial Adviser /practice staff online navigation enquiries
• Ensure that all training interventions are recorded on appropriate reports
• Provide support to other branches (nationally) when need arises to ensure business continuity
• Identify and report process and system failures and enhancements to improve client experience

Stakeholder Engagement

• Ensure all internal and external engagements are conducted in a professional manner
• Maintain meaningful business relationships with all stakeholders ? Provide authoritative expertise to  clients and stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and  provides exceptional client service

Collaboration and Self-development

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development 
• Business Efficiencies and Effectiveness
• Identify opportunities to enhance effectiveness and increase operational efficiency.
• Manage company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum

Competencies    

• Business Acumen
• Drive for Results
• Leads Change and Innovation
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness 

go to method of application »

Role Purpose    

• The purpose of this role is to perform actuarial product development tasks as well as product and risk management of all retail risk, annuities and savings products for a number of African subsidiaries.

The incumbent will form part of the team responsible for:

• Product design,
• Setting the risk management framework,
• Product pricing, and
• Maintaining existing products
• Ensuring that product remain competitive, relevant and meets profitability targets

Requirements    

• Nearly qualified actuary or good progress with the actuarial exams;
• Two to Three year’s work experience, preferably in product development.

Experience in the following will be advantages:

• Moses;
• Prophet;
• SQL;
• VBA
• Proficient in MS Office Packages (MS Outlook, MS Word, MS Powerpoint, MS Excel)

Duties & Responsibilities    

• Contributing to the delivery of innovative, value-for-money products to the market through the development, pricing and design of new products.
• Ensuring ongoing competitiveness and attractiveness of the individual life risk product range both from a product and pricing perspective.
• Delivering efficient and consistent service and support to all internal and external clients, hence ensuring a quality interaction and relationship with all stakeholders.
• Collaboration with all the other relevant stakeholders (internal and external) such as valuations, claims, underwriting, reinsurance partners etc.
• Understanding and using actuarial models both in terms of the regulatory and commercial environment.
• Contributing towards projects, initiatives, queries and team initiatives.
• Living the MM values namely Accountability, Diversity, Excellence, Integrity, Innovation and Teamwork.
• Investigating, proposing and obtaining approval for the proposed product range changes;

Driving and controlling successful implementation of product suite initiatives through to delivery including:

• Provide useful product and market insights to the segment businesses;
• Benefit design, basis setting and pricing;
• Close liaison and input into underwriting, enrolment and claims departments;
• Setting up of all administration, systems, legal and other required processes to deliver the product to market;
• Developing a close working relationship with the key distribution channels to ensure buy in to all products initiatives;
• Providing technical input and oversight of the product specific aspects contained in Client Facing Documents e.g. the User Guide and Contract.
• Ongoing monitoring and maintenance on each of the products in the range including:
• Monitoring sales volumes and experience in order to propose corrective actions and identify opportunities;
• Special quotes and queries;
• Building relationships and interacting with other disciplines in the organisation to ensure proactive management actions are taken;
• Underwriting (including claims), Valuation and Investment management;
• Applying health insights in mortality and morbidity to improve client value as well as the profitability of Client Value Propositions.

Competencies    

• Achievement orientation;
• High degree of self-motivation and can work independent of supervision
• Delivering results & Meeting Customer Expectations
• Working with people and relationship building;
• Analytical and conceptual thinking;
• Proactive 

Closing Date    
2023/03/07

go to method of application »

Role Purpose    

• The Tester will be responsible for developing user acceptance testing (UAT) test scripts, ensuring traceability of scripts to requirements and design artefacts, executing the UAT plan, documenting UAT testing results, and providing support to end users.

Requirements    

• Matric
• Minimum ISTQB Foundation phase qualification in Software Testing or equivalent qualifications (advantageous).
• Extensive experience as a functional test analyst (advantageous).
• Minimum three years’ experience working as a tester (advantageous).
• Previous relevant experience in Short-Term Insurance will be (advantageous).
• Previous relevant experience in a test or technical support environment (advantageous).
• Test Preparation and Execution experience (preferably within business applications and processes).
• Strong problem solving and good analytical skills (defect analysis and reporting).
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to interact with databases via SQL (advantageous).
• Track record of successful project completion working in a team.
• Good knowledge of software development lifecycle and defect resolution processes in particular.
• Ability to multi-task and test different applications relating to a release.
• Good time management skills and the ability to work to tight deadlines.
• MS Excel & MS Office.

Duties & Responsibilities    

• Perform User Acceptance Testing of the functional requirements of the Premia system and all Integration systems
• Review & Inspect functional requirements
• Write test cases in line with standard requirements from specification received
• Documentation of UAT test scenarios, test cases and test scripts
• Implement test cases in line with requirements in specification
• Design test plan in accordance with specification documents
• Document test plan (resources needed, risks identified, test data used, when should testing stop, list of functionalities to be tested)
• Create and/or acquire test data
• Identification and analysis of software defects
• Perform the required defect tracking and/or management thereof
• Ensure all risks are mitigated and escalated accordingly.
• Report to the Test manager and Project Manager - results, test metrics etc.
• Test Summary Report; Defect Report according to bugs logged on Jira or other Incident reporting platforms
• In parallel with testing responsibilities, the candidate will be required to assist in the delivery of monthly/quarterly reporting on the testing results
• Provide training/support to Operations for all applications and services developed and maintained
• Update relevant documentation that has gone out-of-date
• Work with Operations to ensure the quality of delivered software as well as ensuring timely bug resolution

Competencies    

• Clear communicator (written and verbal), to ensure ability to write test plans and test cases and to communicate bugs to developers and other stakeholders
• Creative solving of technical problems, to ensure the ability translate technical requirements test plans
• Ability to focus on deadlines and deliverables, ensures the ability to find the bad defects and bugs quickly
• Ability to think abstract, to ensure ability to not conform to the norm
• Norms do not find bugs quickly
• Functional/Technical Skills
• Experience in Quality Management Processes
• Knowledge and experience in technical aspects of Premia and integration systems
• Business process understanding

Closing Date    
2023/02/28

go to method of application »

Role Purpose    

• Define the framework and operating principles for application solutions according to industry best practice, to manage the application architecture within the enterprise architecture of the business.

Requirements    
Experience and Qualifications

• Relevant Computer Science qualification (essential) 
• 8-10 years’ experience in software development or experience in IT Architecture (essential)
• 5-7 years' experience in development management / solutions management or team lead role (essential)
• Exposure to Agile methodology (essential)
• Experience in the financial services industry (desirable)

Required knowledge and experience on the following platforms:

• Linux
• AIX
• Oracle Database and forms
• IBM WebSphere and Liberty
• AWS Compute and Database, but not limited to.

Required experience on the following languages:

• Java EE
• PL/SQL
• Python

Advantageous:

• Oracle cloud

Duties & Responsibilities    
Internal Process

• Define the required technology to support the business's agreed IT Strategy, Philosophy and Enterprise Architecture.
• Lead system design activities and code development processes as a subject matter expert, to ensure applications solutions exhibit performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment.
• Translate business requirements into documented application architecture requirements, for application.
• Proactively mentor peers regarding system knowledge and development technologies and processes, to ensure knowledge transfer and the maintenance of standards.
• Monitor system performance, relevance and usage and define and maintain key metrics to ensure quality and performance of systems and delivery.
• Work within the Enterprise Architecture to integrate and propose viable solutions to business.
• Perform code reviews to ensure compliance with coding standards and best practices.
• Accountable for technical design and detailed technical specifications, as well as unit testing and support documentation within the relevant business area.
• Work closely with project teams, vendors and third-party technical contacts regarding technical design, or resolving technical issues, to deliver on the Application Architecture.
• Accountable for composition of detailed technical specifications, unit testing, and support documentation.
• Accountable for application development technical processes, from design to application.
• Define, document and maintain Application Architecture standards within the relevant business area.
• Collaborate with functional and technical leads from various teams to ensure an integrated and aligned solution and technology approach.
• Provide process improvement recommendations to the software design/development team, to achieve best practices and high performance.
• Provide accurate estimates of required effort for design and development, to assist in capacity management.
• Accountable for appropriate cloud enablement and migration.
• Identify and investigate appropriate SaaS, IaaS and PaaS applicable to the line of business systems.

Client

• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
• Define service practices which builds rewarding relationships, encourages innovation and allows others to provide exceptional client service.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

People

• Build relationships through providing specialist know-how and leadership to others, expressing positive expectations.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
• Positively influence and manage change and offer specialist support where required.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Take ownership for driving career development.

Finance

• Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Implement and provide input into governance processes, systems and legislation within area of specialisation.
• Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
• Provide input into the risk identification processes development and communicate recommendations in the appropriate forum

Competencies    

• Examining Information
• Adopting Practical Approaches
• Challenging Ideas
• Interpreting Data
• Providing Insights
• Making Decisions
• Developing Expertise
• Exploring Possibilities
• Communications skills
• Problem-solving skills
• Analytical skills
• Planning and organising skills
• Interpersonal skills
• Critical thinking

Closing Date    
2023/02/28

go to method of application »

Role Purpose    

• The Agile Portfolio Manager will provide oversight to portfolio level value-driven governance for agile product deliveries across Momentum Insure. The position will play a crucial role in ensuring that all initiatives are aligned to the Momentum Insure’s business strategy and meet short/long term business needs and value expectations.
• This person will also drive portfolio-level information delivery and provide value risk oversight by partnering with product owners, product managers and project managers to define, analyze, and report on portfolio-level initiatives and business risks, metrics, and information related to value delivery

Requirements    
Experience and Qualifications

Qualifications

• Relevant B-degree or Diploma (essential)
• Relevant M-degree (desirable)
• Relevant Project Management Certification (desirable)
• Knowledge of relevant Project Management software and tools
• Knowledge of Project Management lifecycle, from conception to close-out
• Knowledge of agile methodology
• Knowledge of the software development life cycle (SDLC)
• Knowledge of products administered by the business unit will be an advantage

Experience

• 7+ years’ experience in a dedicated project management position (essential)
• Experience with managing large-scale programmes from conceptualization to close-out (essential)
• Experience with managing a portfolio of work
• 3 – 5 years in a senior management position (desirable)
• Business experience – understanding of business and business processes
• Proficient understanding of the Insurance industry

Duties & Responsibilities    
Portfolio management

• Ensure that the organization’s business and financial objectives and strategic goals are clearly articulated and accessible.
• Investigate the feasibility of initiatives in support of business strategy and objectives
• Facilitate, with the business executive team, initiative selection/approval and strategic prioritization to ensure maximum value to the business and prioritization of risk and compliance initiative.
• Maintain the overall business portfolio, with timeous inclusion of initiatives being implemented in the product/agile delivery teams.
• Ensure cross-product dependencies are managed
• Establish and implement metrics to measure the effectiveness of initiatives in line with  goals and key performance indicators
• Ensuring the portfolio is meeting the stated goals and objectives and delivering on the expected return on investment
• When needed, highlight initiatives that could be terminated/stopped that are no longer contributing to the overall business strategy and objectives
• Creating reporting documentation to communicate progress and other portfolio metrics.
• Resource Management: Collaborate with line managers to ensure the team is properly staffed with the right capacity and competencies to deliver on initiatives and when needed facilitate the (re-)allocating of resources throughout the life cycle of the portfolio.
• Oversee the achievement and risk “blockers” related to product deliveries
• Partner with product teams to review lean business cases, linking business benefits to investments for funding and allocation requests
• Ensure agile principles and practices are applied consistently
• Oversee the creation and review of key metrics, outcomes, and reporting related to key milestones and objectives
• Assess and report the health of product deliveries with objectivity, accuracy, and transparency
• Ensure that appropriate stakeholders are engaged in risk identification and mitigation
• Predict and identify risks/opportunities from interdependencies of product deliveries
• Support the identification/removal of barriers to delivery
• Promote the pace and energy within the team and leading by example
• Strong commitment and support for the success of the team and is outcomes

Agile delivery

• Develop agile delivery best practices and collaborate with project managers and business stakeholders to maintaining standards for project management and embed good agile delivery principles
• Key stakeholder engagement with areas in Momentum Metropolitan to align on delivery of initiatives
• to evaluate delivery processes and practices to find and support the best ways of delivery for the business

People goals

• Ability to build relationships and work collaboratively with diverse leaders
• Proven experience managing effective programmes in the Scaled Agile Framework (SAFe) and/or other agile delivery
• Strong ability to design and implement dashboards; ability to analyze data and present it in a way that tells a story
• Comfortable with ambiguity, can handle the unexpected with flexibility
• Exceptional interpersonal and communication skills, both oral and written.
• Ability to work with a collaborative approach and build trust with others

Competencies    

• Actively live the company values
• Analytical thinker
• Self-Starter
• Ability to work independently and as part of a team
• Customer/ Stakeholder commitment
• Drive for results
• Collaboration
• Impact and Influence
• Exploring possibilities
• Making decisions
• Managing tasks
• Developing strategies
• Resolving conflict
• Articulating information
• Meeting timelines
• Negotiation skills
• Analytical skills
• Microsoft Office skills
• Communication skills
• Problem-solving skills
• Critical thinking skills
• Planning and organizing skills
• Conflict management skills

Closing Date    
2023/02/28

go to method of application »

Role Purpose    

• Attract, acquire and retain clients by selling company products to generate new business and to provide after sales service to clients to ensure client retention, increase market share and contribute to the overall business objectives and its long-term viability.

Requirements    

• 1-2 years’ experience in a financial advice rendering role (essential)
• 1-3 years’ experience in the financial services industry (desirable)
• Degree in Financial Planning, Business, Finance, Economics, or equivalent qualification
• Certificate of proficiency in Insurance or equivalent qualification
• Relevant legislative/regulatory exams or qualifications
• Specific licensing or registration
• Certified Financial Planner (CFP) or equivalent registration
• Interpersonal skills
• Communication skills
• Planning skills Influencing skills
• Knowledge of the financial services industry
• Knowledge of relevant legislation

Duties & Responsibilities    
INTERNAL PROCESS

• Engage with prospective clients in order to highlight the features and benefits of various products based on their financial wellness needs in order to support and guide their decision-making process.
• Sell products in line with client & required financial needs by conducting affordability analysis in order to achieve clients & required financial goals.
• Calculated and advise on tax and legal implications of products and or changes.
• Accurately capture client information, relevant actions and sales on the systems.
• Accurately complete all administrative and reporting requirements within agreed timeframes.
• Achieve set targets on production, quality and conversion. Adhere to compliance requirements in the sales process in line with legislative requirements.

CLIENT

• Investigate client queries within the agreed service level and ensure that client receives timeous feedback.
• Escalate client queries to the relevant department or stakeholder.
• Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.

PEOPLE

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

FINANCE

• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies    

• Examining Information: Analyses and processes information asks probing questions strives to find solutions to problems.
• Interacting with People: Is lively and projects enthusiasm is talkative in making contact is focused on interacting and networking with people.
• Convincing People: Is comfortable having to persuade others shapes opinions by being outspoken seeks to negotiate with others.
• Articulating Information: Is articulate in giving presentations is eloquent and explains things well projects social confidence when articulating information.
• Conveying Self Confidence: Is self-assured and projects inner confidence is confident and determines own future values own contributions.
• Thinking Positively: Is optimistic and positive recovers easily from setbacks and obstructions is jovial and projects cheerfulness.
• Meeting Timescales: Is target focused and meets deadlines is punctual and keeps to schedule is reliable in finishing tasks.
• Following Procedures: Conforms and adheres to rules closely follows instructions and procedures minimizes risks by sticking to processes.

Closing Date    
2023/02/28