Job Vacancies at eThekwini Municipality

Job Purpose    
OCCUPATIONAL ASSESSMENT OFFICER

• To apply the principles of psychology in the administration, scoring, interpretation and reporting of occupational assessment outcomes in order to provide recommendations regarding the assessed individual/s.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• To analyse, measure, diagnose, intervene, monitor, evaluate and provide feedback and recommendations to relevant stakeholders City-wide on Industrial/Organisational Psychology interventions and projects at an individual, group and organisational level in an effective and efficient manner through undertaking coaching and mentoring suitably qualified individuals requesting exposure in the Branch with regards to conducting either qualitative or quantitative research.

Special Conditions:

• Maintenance of current registration as an intern Industrial/Organisational Psychologist with the HPCSA.
• May be required to work outside of normal working hours as and when required in order to meet the exigencies of the service.

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• To analyse, measure, diagnose, intervene, monitor, evaluate and provide feedback and recommendations to relevant stakeholders City-wide especially to Executive Management on occupational assessments and complex Industrial/Organisational Psychology interventions, projects and programmes for eThekwini at an individual, group and organisational level in an effective and efficient manner through undertaking and supervising registered Psychology practitioners in the field of Industrial/Organisational Psychology with respect to conducting mixed method research.

Special Conditions:

• Maintenance of current registration as an intern Industrial/Organisational Psychologist with the HPCSA.
• May be required to work outside of normal working hours as and when required in order to meet the exigencies of the service.
• This post reports to MANAGER (OCCUPATIONAL ASSESSMENT & RESEARCH)

Key Responsibility Areas    
OCCUPATIONAL ASSESSMENT OFFICER

• Ensures that valid and reliable human capital data is provided by selecting psychometric assessment tools suited to the assessment purpose.
• Ensures that valid and reliable human capital data is provided by developing appropriate work sample tools in collaboration with subject-matter experts.
• Contributes effectively towards the formulation and development of Human Capital policies to align with Health Professional Council of South Africa (HPCSA) requirements.
• Displays integrity and ethical behaviour in personal and organisational practices.
• Remains abreast of the latest developments within the field of occupational assessment.
• Defines tasks and milestones to ensure systematic planning. Systematically identifies, analyses information and resolves existing problems.
• Disseminates information on processes and presents assessment outcomes or research conclusions.
• Manages the administrative and reporting requirements associated with the key performance and result indicators of the area of responsibility.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• In accordance with the COGTA regulations undertakes psychometric assessments for posts excluding executive level posts.
• Undertakes technical aspects relating to validity and reliability of human capital data is provided.
• Provides specialist advice and support service to all levels of management, staff, and candidates.
• Displays and cultivates integrity and ethical behaviour in personal and organisational practices.
• Undertakes projects as allocated, specifically related to the occupational assessments and organisational diagnostics and effectiveness functionality.
• In keeping with the latest developments within the field of occupational assessment, organisational diagnostics and organisational effectiveness, conducts psychological research in accordance with guidelines for professional practice of the HPCSA and the Professional Board for Psychology.
• Partners with relevant stakeholders as a key role-player in planning, implementing, monitoring and evaluating strategic Human Capital projects pertaining to individual and group level behaviour.
• Provides professional input in the conceptual formulation and refinement of policies and procedures governing the organisational diagnostics and effectiveness functionality that encompasses occupational assessments and human capital metrics and follows through with the implementation of the accepted policies and development of procedures arising out of these policies.
• Provide an administrative support service with regards to the assessment centre and human capital metrics function.

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• In accordance with the COGTA regulations develops and undertakes PA assessments including executive level posts.
• Takes responsibility for technical aspects relating to validity and reliability of human capital data is provided.
• Provides specialist and strategic advice and support to executive level of management, staff and candidates.
• Manage, displays and cultivates integrity and ethical behaviour in personal and organisational practices.
• Manages projects specifically related to the occupational assessment and organisational diagnostics and effectiveness functionality.
• In keeping with the latest developments within the field of occupational assessment, organisational diagnostics and organisational effectiveness, conducts psychological research in accordance with guidelines for professional practice of the HPCSA and the Professional Board for Psychology.
• Partners with relevant stakeholders as a key role-player in planning, implementing, monitoring and evaluating strategic HC projects pertaining to individual and group level behaviour.
• Conceptually formulates and refines policies and procedures governing the organisational diagnostics and effectiveness functionality that encompasses occupational assessments and human capital metrics and follow through with the implementation of the accepted policies and development of procedures arising out of these policies.
• Manages the provision of an administrative support service with regards to the assessment centre and human capital metrics function.

Competencies    
OCCUPATIONAL ASSESSMENT OFFICER

 

• Organisational Awareness - The ability to understand the key drivers in the sector and the municipality and to apply this understanding to meet the service delivery objectives and challenges.
• Consulting - The ability to understand stakeholder needs and dynamics and to build capacity within the target audience through the ability to listen attentively, grasp issues, present information in a clear manner and respond appropriately to verbal and written communication of others.
• Planning and Organising - The ability to plan and organise the work unit using goal setting, objectives, targets, creating work schedules and work plans with associated resources and budgets, according to the municipality’s procedures in order to achieve the tasks, functions, results of the work unit.
• Oral Communication - The ability to articulate complex concepts in an understandable, convincing manner.
• Written Communication - Communication of complex information in a manner that is understandable (language and format) to the specific audience.
•  
• Change Management - The ability to facilitate changes in technology, human behaviour and processes with minimal cost and disruption to the department, in a manner that enhances and ensures achievement of departmental objectives.
• HC Technology / Information Management - The effective utilisation of technological applications and platforms that makes information both accessible and accurate, providing HC and line management with the knowledge and intelligence required for more effective decision making.
• HC Service Delivery - The adequate provision of HC Services meeting the needs of the organization and its employees which enables delivery of organizational goals and targets.
• Talent Management - The proactive design and implementation of a talent-driven business strategy directed to attracting, deploying, developing, retaining and optimising the appropriate talent requirements as identified in the HR Plan and Staffing Strategy of departments.
• Interpersonal Relationships - The ability to establish and maintain productive relationships with people within and outside of the Municipality.
• Action and Outcome Orientation - The display of high work ethic in setting and achieving challenging goals, meeting deadlines and keeping promises. It manifests itself in one’s ability to stay focused on task, to be energetic, persistent and reliable.
• Accountability and Ethical Conduct - Ability to display and build the highest standards of ethical and moral conduct in order to promote confidence and trust in the public service and to adhere to codes of good corporate governance.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

 

• Organisational Awareness 
• Consulting 
• Planning and Organising 
• Oral Communication 
• Written Communication 
• Change Management 
• HC Technology / Information Management 
• HC Service Delivery 
• Talent Management
• Interpersonal Relationships 
• Action and Outcome Orientation 
• Accountability and Ethical Conduct 

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

 

• Organisational Awareness 
• Consulting 
• Planning and Organising
• Oral Communication
• Written Communication
• Change Management 
• HC Technology / Information Management 
• HC Service Delivery 
• Strategic HR Management
• Interpersonal Relationships 
• Action and Outcome Orientation 
• Accountability and Ethical Conduct 
• Note: The complexity levels of the competencies differ acccording to the seniority of the post.

Essential Requirements    
OCCUPATIONAL ASSESSMENT OFFICER

• BPsych Industrial Psychology (Honours) (NQF Level 8).
• Registration with the Health Professional Council of South Africa (HPCSA).
• Valid motor vehicle driving license.
• 1 Year relevant experience.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• Masters Degree in Industrial/Organisational Psychology (NQF Level 9).
• Registration with the Health Professional Council of South Africa (HPCSA).
• Valid motor vehicle driving license.
• 2 Years relevant experience in Industrial/Organisational Psychology.

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• Masters Degree in Industrial/Organisational Psychologist (NQF Level 9).
• Registration with the Health Professional Council of South Africa (HPCSA) as an Industrial/Organisational Psychologist.
• Valid motor vehicle driving license.
• 4 Years relevant experience in Industrial/Organisational Psychology.

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Job Purpose    

• To conceptualise, plan, develop and implement human capital projects; to develop human capital policies in relation to projects undertaken and facilitate specific training and development programmes and initiatives.

Key Responsibility Areas    

• Conceptualises the need for and value of human capital projects.
• Undertakes detailed project planning and development.
• Manages the implementation of human capital projects.
• Develops policies in relation to projects undertaken.
• Facilitates the training and development of employees arising from the project management process.
• Manages administrative systems, records, processes and procedures.
• Manages and monitors the performance and conduct of subordinate staff.

Competencies    

• Organisational Awareness - The ability to understand the key drivers in the sector and the municipality and to apply this understanding to meet the service delivery objectives and challenges.
• Consulting - The ability to understand stakeholder needs and dynamics and to build capacity within the target audience through the ability to listen attentively, grasp issues, present information in a clear manner and respond appropriately to verbal and written communication of others.
• Planning and Organising - The ability to plan and organise the work unit using goal setting, objectives, targets, creating work schedules and work plans with associated resources and budgets, according to the municipality’s procedures in order to achieve the tasks, functions, results of the work unit.
• Monitoring and Control - The ability to monitor the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project.
• Change Management - The ability to facilitate changes in technology, human behaviour and processes with minimal cost and disruption to the department, in a manner that enhances and ensures achievement of departmental objectives.
• HC Technology / Information Management - The effective utilisation of technological applications and platforms that makes information both accessible and accurate, providing HC and line management with the knowledge and intelligence required for more effective decision making.
• HC Service Delivery - The adequate provision of HC Services meeting the needs of the organization and its employees which enables delivery of organizational goals and targets.
• Financial Management - Maximises the municipalities’ business sense and displays a sound business understanding in applying the most effective management practices to achieve municipal and project / programme financing goals and objectives.
• Direction Setting - The ability to create a clear sense of common purpose and vision for others with a view to obtaining buy-in and commitment to the goals.
• Problem Solving - The ability to gather information, analyse issues and deal with complexity and ambiguity. Shows long-term thinking, follows through in a logical manner, aware of consequences and implications. Is able to see the ‘Bigger Picture’.
• Client Orientation and Customer Focus - Understands the service needs of a client/customer (internal or external) and actively focuses on anticipating, meeting and exceeding the needs in a timely and appropriate manner.
• Impact and Influence - The ability to inspire a positive attitude in others and be able to influence others effectively.

Essential Requirements    

• Diploma (NQF Level 6) in one of the following: Human Resource Management or Public Management or Business Management or related and equivalent qualification.
• Project Management certificate or obtainable within 6 months from date of appointment.
• Valid motor vehicle driving license.
• 4 Years relevant experience.

Preferred Requirements    

• Degree (NQF Level 7) in one of the following: Human Resource Management or Public Management or Business Management or related and equivalent qualification.
• 5 Years relevant experience.

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Job Purpose    

• To provide customer and related services in accordance with the principles of Batho Pele and the unit’s vision to the eThekwini Municipality customers.

Key Responsibility Areas    

• Attend to information sharing, queries and complaints from customers in respect of various services provided by the municipality.
• Receive and scrutinize applications for vending permits from prospective street traders.
• Receive and process applications for business license applications in respect of food handling, entertainment and hawking in accordance with the Business Licensing Act.
• Responsible for general administration duties including filing, maintaining literature and information.
• Complete a transactional management register daily.
• Undertake related duties. 

Special Conditions:

• Posts of Principal Clerk are interchangeable within the department at the discretion of the Head.
• Physical Requirements:
• Must be physically capable of carrying out the duties of the post.

Competencies    

• Attention to Detail - Ability to scrutinise own work and that of others to ensure accuracy and compliance with the relevant municipal standards.
• Ethics and Professionalism - The ability to identify and deal with ethical issues and conflicts of interest.
• Organisational Awareness - The ability to understand the Municipality’s objectives, and the impact of decisions on the community and the functioning of the department.
• Planning and Organising - The ability to plan activities within specific timeframes and then to execute these activities according to the plan.
• Business Processes - Ability to engage with systems or component processes and make continuous improvements.
• Use of Technology - The ability to utilise technology in the workplace to optimise functioning of the Municipality.
• Interpersonal Relationships - The ability to establish and maintain productive relationships with people within and outside of the Municipality.
• Communication - The capacity to listen attentively, grasp issues, present information in a clear manner and respond appropriately to verbal and written communication of others.
• Client Orientation and Customer Focus - Understands the service needs of a client/customer (internal or external) and actively focuses on anticipating, meeting, and exceeding the needs in a timely and appropriate manner.
• Action Orientation - The display of high work ethic in setting and achieving challenging goals, meeting deadlines, and keeping promises. It manifests itself in one’s ability to stay focused on task, to be energetic, persistent and reliable.
• Resilience - The ability to respond constructively to pressure/stress situations and the ability to persist with goals despite obstacles and setbacks.
• Change Readiness - The ability to innovate and challenge the status quo and the ability to cope with change driven by others.

Essential Requirements    

• Grade 12 (NQF Level 4) or equivalent.
• 3 years relevant experience
• Computer Literacy.

Preferred Requirements    

• Grade 12 (NQF Level 4) or equivalent and an Administrative Certificate.
• 4 Years relevant experience.

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Job Purpose    

• Responsible for coordinating overall hygiene including effective deep cleaning and pest control in line with the environmental, quality and health and safety standards, supervising the cleaning contractor by ensuring that the carry out their duties as per the agreed SLA.

Key Responsibility Areas    

• Ensuring that all aspects of the hygiene service are carried out and maintained to the required standard.
• Managing the provision of hygiene chemicals and dosing equipment on site.
• Managing the segregation, storage and timely removal of all waste-recyclables, landfill, hazardous and confidential waste streams.
• Ensuring all hygiene and waste staff is trained and competent in all procedures relevant to Health and Safety.

Physical Requirements:

• Good Health.

Competencies    

• Attention to Detail- Ability to scrutinise own work and that of others to ensure accuracy and compliance with the relevant municipal standards.
• Ethics and Professionalism- The ability to identify and deal with ethical issues and conflicts of interest.
• Organisational Awareness- The ability to understand the Municipality’s objectives, and the impact of decisions on the community  and the functioning of the department.
• Problem Solving- The ability to identify potential problem areas, to break the problem into component parts, generates potential solutions, select an option and implement it.
• Planning and Organising- The ability to plan activities within specific timeframes and then to execute these activities according to plan.
• Data Processing & Analysis- Ability to process data and bring out about improvements in the way in which it is processed.
• Interpersonal Relationships- The ability to establish and maintain productive relationships with people within and outside of the   Municipality.
• Communication- The capacity to listen attentively, grasp issues, present information in a clear manner and respond appropriately to verbal and written communication of others.
• Action Orientation- The display of high work ethic in setting and achieving challenging goals, meeting deadlines and keeping promises. It manifests itself in one’s ability to stay focused on tasks, to be energetic, persistent and reliable.
• Cognitive ability- The ability to gather information, analyse issues and deal with complexity and ambiguity. Shows long-term thinking, follows through in a logical manner, aware of consequences and implications. Is able to see the ‘Bigger Picture’.
• Direction Setting- The ability to create a clear sense of common purpose and vision for others with a view to obtaining buy-in and  commitment to the goals.
• Team Orientation- The capacity to promote a cooperative climate, understand group dynamics and apply appropriate facilitation techniques in working with others to achieve a shared goal.

Essential Requirements    

• Grade 12 (NQF Level 4) and an Administrative Certificate.
• Valid motor vehicle driving license.
• 3 Years relevant experience.

Preferred Requirements    

• Diploma (NQF Level 6) in the Administration field.
• 4 Years relevant experience.

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Job Purpose    

• To design and implement interventions which align employees with the strategy of the Municipality and which facilitate communication between the Unit and it's stakeholders in order to deliver services in accordance with the intent of the legislation, and the goals and objectives of Council.

Key Responsibility Areas    

• In conjunction with the Senior Manager Integration and Communications, assists line departments to formulate, implement and evaluate Integrated Development Plan (IDP) programmes and projects.
• Designs and oversees the implementation of an internal communication plan to align employees with the thrust of the IDP.
• Designs and oversees the implementation of a communication plan to the Units stakeholders.
• In conjunction with the Senior Manager Integration and Communications, monitors the environment both internal and external to the Unit and identifies areas which requireimprovements.
• Manages the Branches Human Capital i.e. manages, develops and monitors the performance
• and conduct of staff.
• Manages the budget for the Branch.
• Represents the Senior Manager Integration and Communications at meetings
• Special Conditions:
• Must be willing to work outside of normal office hours (nights and weekends), as required.

Competencies    

• Organisational Awareness/Political Impact- Drives equitable service delivery considering how political and service issues, programmes, policies and decisions impact public interest/concerns.
• Monitoring and reporting- The ability to monitor the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project.
• Project Management- Plans, manages, monitors and evaluates specific activities to deliver the desired outputs and outcomes.
• Information Management- The ability to prepare user friendly, customer orientated and accessible information products and reports of a range of types and formats.
• Service Delivery Orientation- The ability to explore and implement new ways of delivering services that contribute to the improvement of municipal processes in order to achieve  municipal goals.
• Interpersonal Relationships- The ability to establish and maintain productive relationships with people within and outside of the Municipality.
• Client Orientation and Customer Focus- Understands the service needs of a client/customer  (internal or external) and actively focuses on anticipating, meeting and exceeding the needs  in a timely and appropriate manner.
• Communication- The capacity to listen attentively, grasp issues, present information in a  clear manner and respond appropriately to verbal and written communication of others.
• Change Readiness- The ability to innovate and challenge the status quo and the ability to  cope with change driven by others.
• Problem Solving- The ability to gather information, analyse issues and deal with complexity  and ambiguity. Shows long-term thinking, follows through in a logical manner, aware of  consequences and implications. Is able to see the ‘Bigger Picture’.
• Strategic Capability and Leadership- Contributes to determining and articulating the vision,  sets the direction for the municipality and/or unit and inspires others to deliver on the  municipal mandate.
• Coaching and Mentoring- The ability to assess skills, performance, and potential of  subordinates and to encourage their development with the view of optimising their talent  and potential.

Essential Requirements    

• Tertiary qualification (NQF level 6) in Public Administration field or equivalent. 
• Valid motor vehicle driving license.
• 4 Years relevant experience.

Preferred Requirements    

• Bachelors Degree (NQF level 7) or equivalent in Public Administration or related field.
• 6 Years relevant experience.