Occupational Assessment Officer at eThekwini Municipality

Job Purpose    
OCCUPATIONAL ASSESSMENT OFFICER

• To apply the principles of psychology in the administration, scoring, interpretation and reporting of occupational assessment outcomes in order to provide recommendations regarding the assessed individual/s.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• To analyse, measure, diagnose, intervene, monitor, evaluate and provide feedback and recommendations to relevant stakeholders City-wide on Industrial/Organisational Psychology interventions and projects at an individual, group and organisational level in an effective and efficient manner through undertaking coaching and mentoring suitably qualified individuals requesting exposure in the Branch with regards to conducting either qualitative or quantitative research.

Special Conditions:

• Maintenance of current registration as an intern Industrial/Organisational Psychologist with the HPCSA.
• May be required to work outside of normal working hours as and when required in order to meet the exigencies of the service.

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• To analyse, measure, diagnose, intervene, monitor, evaluate and provide feedback and recommendations to relevant stakeholders City-wide especially to Executive Management on occupational assessments and complex Industrial/Organisational Psychology interventions, projects and programmes for eThekwini at an individual, group and organisational level in an effective and efficient manner through undertaking and supervising registered Psychology practitioners in the field of Industrial/Organisational Psychology with respect to conducting mixed method research.

Special Conditions:

• Maintenance of current registration as an intern Industrial/Organisational Psychologist with the HPCSA.
• May be required to work outside of normal working hours as and when required in order to meet the exigencies of the service.
• This post reports to MANAGER (OCCUPATIONAL ASSESSMENT & RESEARCH)

Key Responsibility Areas    
OCCUPATIONAL ASSESSMENT OFFICER

• Ensures that valid and reliable human capital data is provided by selecting psychometric assessment tools suited to the assessment purpose.
• Ensures that valid and reliable human capital data is provided by developing appropriate work sample tools in collaboration with subject-matter experts.
• Contributes effectively towards the formulation and development of Human Capital policies to align with Health Professional Council of South Africa (HPCSA) requirements.
• Displays integrity and ethical behaviour in personal and organisational practices.
• Remains abreast of the latest developments within the field of occupational assessment.
• Defines tasks and milestones to ensure systematic planning. Systematically identifies, analyses information and resolves existing problems.
• Disseminates information on processes and presents assessment outcomes or research conclusions.
• Manages the administrative and reporting requirements associated with the key performance and result indicators of the area of responsibility.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• In accordance with the COGTA regulations undertakes psychometric assessments for posts excluding executive level posts.
• Undertakes technical aspects relating to validity and reliability of human capital data is provided.
• Provides specialist advice and support service to all levels of management, staff, and candidates.
• Displays and cultivates integrity and ethical behaviour in personal and organisational practices.
• Undertakes projects as allocated, specifically related to the occupational assessments and organisational diagnostics and effectiveness functionality.
• In keeping with the latest developments within the field of occupational assessment, organisational diagnostics and organisational effectiveness, conducts psychological research in accordance with guidelines for professional practice of the HPCSA and the Professional Board for Psychology.
• Partners with relevant stakeholders as a key role-player in planning, implementing, monitoring and evaluating strategic Human Capital projects pertaining to individual and group level behaviour.
• Provides professional input in the conceptual formulation and refinement of policies and procedures governing the organisational diagnostics and effectiveness functionality that encompasses occupational assessments and human capital metrics and follows through with the implementation of the accepted policies and development of procedures arising out of these policies.
• Provide an administrative support service with regards to the assessment centre and human capital metrics function.

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• In accordance with the COGTA regulations develops and undertakes PA assessments including executive level posts.
• Takes responsibility for technical aspects relating to validity and reliability of human capital data is provided.
• Provides specialist and strategic advice and support to executive level of management, staff and candidates.
• Manage, displays and cultivates integrity and ethical behaviour in personal and organisational practices.
• Manages projects specifically related to the occupational assessment and organisational diagnostics and effectiveness functionality.
• In keeping with the latest developments within the field of occupational assessment, organisational diagnostics and organisational effectiveness, conducts psychological research in accordance with guidelines for professional practice of the HPCSA and the Professional Board for Psychology.
• Partners with relevant stakeholders as a key role-player in planning, implementing, monitoring and evaluating strategic HC projects pertaining to individual and group level behaviour.
• Conceptually formulates and refines policies and procedures governing the organisational diagnostics and effectiveness functionality that encompasses occupational assessments and human capital metrics and follow through with the implementation of the accepted policies and development of procedures arising out of these policies.
• Manages the provision of an administrative support service with regards to the assessment centre and human capital metrics function.

Competencies    
OCCUPATIONAL ASSESSMENT OFFICER

• Organisational Awareness - The ability to understand the key drivers in the sector and the municipality and to apply this understanding to meet the service delivery objectives and challenges.
• Consulting - The ability to understand stakeholder needs and dynamics and to build capacity within the target audience through the ability to listen attentively, grasp issues, present information in a clear manner and respond appropriately to verbal and written communication of others.
• Planning and Organising - The ability to plan and organise the work unit using goal setting, objectives, targets, creating work schedules and work plans with associated resources and budgets, according to the municipality’s procedures in order to achieve the tasks, functions, results of the work unit.
• Oral Communication - The ability to articulate complex concepts in an understandable, convincing manner.
• Written Communication - Communication of complex information in a manner that is understandable (language and format) to the specific audience.
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• Change Management - The ability to facilitate changes in technology, human behaviour and processes with minimal cost and disruption to the department, in a manner that enhances and ensures achievement of departmental objectives.
• HC Technology / Information Management - The effective utilisation of technological applications and platforms that makes information both accessible and accurate, providing HC and line management with the knowledge and intelligence required for more effective decision making.
• HC Service Delivery - The adequate provision of HC Services meeting the needs of the organization and its employees which enables delivery of organizational goals and targets.
• Talent Management - The proactive design and implementation of a talent-driven business strategy directed to attracting, deploying, developing, retaining and optimising the appropriate talent requirements as identified in the HR Plan and Staffing Strategy of departments.
• Interpersonal Relationships - The ability to establish and maintain productive relationships with people within and outside of the Municipality.
• Action and Outcome Orientation - The display of high work ethic in setting and achieving challenging goals, meeting deadlines and keeping promises. It manifests itself in one’s ability to stay focused on task, to be energetic, persistent and reliable.
• Accountability and Ethical Conduct - Ability to display and build the highest standards of ethical and moral conduct in order to promote confidence and trust in the public service and to adhere to codes of good corporate governance.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• Organisational Awareness 
• Consulting 
• Planning and Organising 
• Oral Communication 
• Written Communication 
• Change Management 
• HC Technology / Information Management 
• HC Service Delivery 
• Talent Management
• Interpersonal Relationships 
• Action and Outcome Orientation 
• Accountability and Ethical Conduct 

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• Organisational Awareness 
• Consulting 
• Planning and Organising
• Oral Communication
• Written Communication
• Change Management 
• HC Technology / Information Management 
• HC Service Delivery 
• Strategic HR Management
• Interpersonal Relationships 
• Action and Outcome Orientation 
• Accountability and Ethical Conduct 
• Note: The complexity levels of the competencies differ acccording to the seniority of the post.

Essential Requirements    
OCCUPATIONAL ASSESSMENT OFFICER

• BPsych Industrial Psychology (Honours) (NQF Level 8).
• Registration with the Health Professional Council of South Africa (HPCSA).
• Valid motor vehicle driving license.
• 1 Year relevant experience.

INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• Masters Degree in Industrial/Organisational Psychology (NQF Level 9).
• Registration with the Health Professional Council of South Africa (HPCSA).
• Valid motor vehicle driving license.
• 2 Years relevant experience in Industrial/Organisational Psychology.

SENIOR INDUSTRIAL/ORGANISATIONAL PSYCHOLOGIST

• Masters Degree in Industrial/Organisational Psychologist (NQF Level 9).
• Registration with the Health Professional Council of South Africa (HPCSA) as an Industrial/Organisational Psychologist.
• Valid motor vehicle driving license.
• 4 Years relevant experience in Industrial/Organisational Psychology.