Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
Read more about this company
Job Purpose
- To facilitate in-depth, leadership development and cultural transformation related interventions for senior and middle management, to enable large scale culture change in the leadership of Nedbank and to create a bank-wide community of leaders who live the values of the bank.
Job Responsibilities
- Build sound professional relationships by engaging with all required stakeholders.
- Meet client needs and their desired outcomes through designing and customising Organisational Design (OD) interventions.
- Smooth the flow of work by agreeing upon the designed workshop outcomes, meeting with the business Team Leaders.
- Develop trusting and professional internal relationships. Develop on-going collaborative working partnerships with senior leaders and managers.
- Manage the on-going intervention process and multiple client engagements to manage expectations and keep stakeholders informed
- Deliver per business needs by engaging the intact team and addressing questions, managing anxiety and explaining organisation purpose.
- Meet stakeholder workshop requirements and workshop deliverables through facilitation.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Improve business processes and systems and provide input to enhance processes that will improve the functioning of stakeholders' businesses. Adapt process and procedures to accommodate group needs.
- Ensure each intervention is completed to plan.
- Exercise effective resource use and allocation, produce balanced outputs in terms of quality, cost, business expectations and compliance.
- Ensure a productive outcome and comply with risk standards.
- Guide small and large groups by facilitating individual and group engagement and participation and ensuring that the desired outcomes are achieved,
- Ensure room set-up is suitable for workshop needs by identifying and resolving work obstacles and problems effectively and by liaising with the venue manager, finding contingency options.
- Contribute to standards, procedures, processes and policies.
- Improve client service.
- Support participants by raising employee wellness awareness during facilitated sessions and by providing contact details of the Independent Counselling and Advisory Services (ICAS) during facilitation of interventions.
- Provide support for ad-hoc projects relating to Leading For Deep Green (LFDG).
- Deliver projects effectively and efficiently.
- Provide advice and feedback relating to organisational themes emerging from facilitated interventions.
Minimum Experience Level
- 5 - 10 years experience in OD, Coaching, Facilitation, Management Consulting
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Post Graduate qualification in Psychology (Industrial and Clinical Psychology)
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Communication Strategies
- Group instruction and facilitation methods
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- people and group dynamic
Behavioural Competencies
- Earning Trust
- Communication
- Collaborating
- Facilitating Change
- Resolving Conflict
- Stress Tolerance
go to method of application »
Job Purpose
- To partner with business and relevant stakeholders to ensure the delivery of human resources services to support the achievement of the business units strategic objectives.
- looking for a well-rounded HR professional who has good in-depth experience on Human Resources, Learning and Development as well as Organisational Development . The role requires the individual to be able to support all these disciplines and support the rest of the HR team and the business.
Job Responsibilities
- Monitor and track progress of HR deliverables by having regular meetings, reviewing reports, analysing data and taking appropriate action.
- Render a professional service, educate stakeholders, mitigate risk and ensure adherence to legislation by consulting and providing guidance to business unit and team on HR policies, processes and procedures.
- Assess team performance by analysing feedback from line managers and reports.
- Identify trends, risks and recommend solutions for presentation to business unit for actioning and decision making by analysing management information system (MIS) reports.
- Facilitate talent management across business units by assisting business to identify top talent, create talent pipelines and pools, develop succession plans, retention, development and fast -tracking plans.
- Assist managers regarding HR related issues and decisions required across the HR value chain by interpreting HR policies and advise on appropriate actions.
- Ensure objectives and deliverables are met within agreed timelines by reviewing the HR plan and by consulting with the business.
- Ensure transformational targets are met for own team and business unit through consideration of targets during the staff recruitment, retention and training process and utilising preferred suppliers.
- Contribute to a culture conducive to the achievement of transformation and operational goals by participating and encouraging team and business unit participation in Nedbank Culture building initiatives.
- Improve culture survey results by participating in the development and implementing action plans for business unit.
- Achieve business strategy through supporting and encouraging staff to participate and support corporate responsibility initiatives.
- Add value to the business by encouraging team to generate innovative ideas and share knowledge.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision and agreeing on goals and objectives.
- Motivate staff to perform and contribute to the success of the business by creating an environment of teamwork and by engaging with staff and through encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders, build capability of self and staff by identifying current and future training and development needs.
- Manage personal and team costs and take corrective action where required.
- Meet all strategic targets by analysing data; monitor and track progress and take appropriate action.
- Ensure implementation, quality and delivery of national projects within set timelines.
Minimum Experience Level
- Minimum 5 years experience in HR Generalist consulting inclusive of 2 years people management
- Good in-depth experience on Human Resources
- Learning and Development as well as Organisational Development experience.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Masters degree in Human Resources or Industrial Psychology
Essential Certifications
- Preferred registration with Institute of People Management or South African Board of People Practices
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Business principles
- Business terms and definitions
- Change management
- Client service management
- Client service principles
- Communication Strategies
- Consumer behaviour
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Operations planning
- Organisational systems
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
Behavioural Competencies
- Decision Making
- Building talent
- Inspiring others
- Continuous Improvement
- Driving for Results
- Planning and Organizing
go to method of application »
Job Purpose
- We are looking for a Senior Manager: Credit Risk to apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies taking into account geographic and legal nuances.
Job Responsibilities
- Manage reports through early actioning of exceptions and arrears and excesses.
- Manage daily activities of direct reports by monitoring the staff output.
- Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided.
- Adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable.
- Manage and rehabilitate clients through assessing clients financials either through physical or virtual engagements and provide alternate funding solutions.
- Identify systems and process improvement initiatives by escalating for decisions to relevant stakeholders.
- Make correct credit decisions on a consistent and timeous basis first time round by complying to service level agreements.
- Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank's risk appetite.
- Upskill stakeholders by sharing knowledge on service offerings and client needs.
- Guide and support internal stakeholders through formal or informal knowledge sharing.
- Collaborate with external stakeholders through regular communication and feedback.
- Action reports by monitoring, distributing and collating information.
- Manage and support direct reports by providing advise on strategies and/or deliverables.
- Utilize resources by allocating activities according to business needs.
- Interpret, analyse and draw logical conclusions on client information to assess level of risk by interpreting financial information within the ambit of banking regulations, and formulate client solutions.
- Resolve work challenges by initiating action plans in accordance with policies and procedures.
- Contribute to policy, procedures and standards enhancement by providing input/suggestions.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
- B.Tech in Credit Management or B.Comm or studying towards a degree in Finance, Banking or Commerce
Minimum Experience Level
- 2 years managerial experience
- 5 -8 years credit lending or credit risk experience in a banking environment.
Behavioural Competencies
- Driving for Results
- Decision Making
- Planning and Organizing
- Aligning Performance for Success
- Building Trusting Relationships
- Building Partnerships
Technical / Professional Knowledge
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Working with a group to identify alternative solutions to a problem
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Relevant Nedbank policies and procedures
- Banking knowledge
go to method of application »
Job Purpose
- To support business objectives by managing fulfilment of requests from clients and staff in order to achieve business results with effective level of client satisfaction and risk management
Job Responsibilities
- Manage financial loses by ensuring correctness, accuracy of flow of information
- Ensure achievement of financial targets by meeting client service standards and efficiencies
- Serve subordinates by effective performance management i.e. managing top and under performers
- Build and maintain warm working relationships with peers and managers through regular interaction and teamwork.
- Ensure sound relationships with external stakeholders by managing client and stakeholder expectations through appropriate communication and forums.
- Ensure effectiveness of processes by tracking, measuring and analysing data relating to work processes.
- Check and ensure capacity meets business requirements by effectively planning for demand.
- Ensure team efficiency by monitoring productivity and highlight inefficiencies in processes.
- Improve efficiency by looking at ways of re-engineering processes.
- Manage service level agreements with all stakeholders through regular monitoring of efficiencies and engagement with stakeholders.
- Ensure delivery by using the correct systems and access levels.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
- Create an environment to motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Contribute to team effectiveness by following the recruitment process when recruiting talent.
- Ensure that development plans for self and team are implemented and met
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes.
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
- Ensure transformational target are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Financial Markets Certificate
Essential Certifications
Preferred Certifications
- ACI, registered Persons Exam (RPE)
Minimum Experience Level
- 7 years in fnancial markets and 3 years in a managerial role.
Technical / Professional Knowledge
- Strategic planning
- Budgeting
- Financial Accounting Principles
- Performance management
- Business administration and management
- Business principles
- Business terms and definitions
- Communication Strategies
- Staff resource planning
- Operations planning
- Employee training/development
- Diversity management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Governance, Risk and Controls
- Change management
- Principles of project management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Service level agreements
- Consumer behaviour
- Client Service Management
- Client service principles
- Organisational systems
Behavioural Competencies
- Building Partnerships
- Planning and Organizing
- Building talent
- Delegation and Empowerment
- Coaching
- Leading Change
go to method of application »
Job Purpose
- We are looking for a Senior Manager: Credit Risk to apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies taking into account geographic and legal nuances.
Job Responsibilities
- Manage reports through early actioning of exceptions and arrears and excesses.
- Manage daily activities of direct reports by monitoring the staff output.
- Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided.
- Adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable.
- Manage and rehabilitate clients through assessing clients financials either through physical or virtual engagements and provide alternate funding solutions.
- Identify systems and process improvement initiatives by escalating for decisions to relevant stakeholders.
- Make correct credit decisions on a consistent and timeous basis first time round by complying to service level agreements.
- Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank's risk appetite.
- Upskill stakeholders by sharing knowledge on service offerings and client needs.
- Guide and support internal stakeholders through formal or informal knowledge sharing.
- Collaborate with external stakeholders through regular communication and feedback.
- Action reports by monitoring, distributing and collating information.
- Manage and support direct reports by providing advise on strategies and/or deliverables.
- Utilize resources by allocating activities according to business needs.
- Interpret, analyse and draw logical conclusions on client information to assess level of risk by interpreting financial information within the ambit of banking regulations, and formulate client solutions.
- Resolve work challenges by initiating action plans in accordance with policies and procedures.
- Contribute to policy, procedures and standards enhancement by providing input/suggestions.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
- B.Tech in Credit Management or B.Comm or studying towards a degree in Finance, Banking or Commerce
Minimum Experience Level
- 2 years managerial experience
- 5 -8 years credit lending or credit risk experience in a banking environment.
Behavioural Competencies
- Driving for Results
- Decision Making
- Planning and Organizing
- Aligning Performance for Success
- Building Trusting Relationships
- Building Partnerships
Technical / Professional Knowledge
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Working with a group to identify alternative solutions to a problem
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Relevant Nedbank policies and procedures
- Banking knowledge
go to method of application »
Job Purpose
- To support business objectives by managing fulfilment of requests from clients and staff in order to achieve business results with effective level of client satisfaction and risk management
Job Responsibilities
- Manage financial loses by ensuring correctness, accuracy of flow of information
- Ensure achievement of financial targets by meeting client service standards and efficiencies
- Serve subordinates by effective performance management i.e. managing top and under performers
- Build and maintain warm working relationships with peers and managers through regular interaction and teamwork.
- Ensure sound relationships with external stakeholders by managing client and stakeholder expectations through appropriate communication and forums.
- Ensure effectiveness of processes by tracking, measuring and analysing data relating to work processes.
- Check and ensure capacity meets business requirements by effectively planning for demand.
- Ensure team efficiency by monitoring productivity and highlight inefficiencies in processes.
- Improve efficiency by looking at ways of re-engineering processes.
- Manage service level agreements with all stakeholders through regular monitoring of efficiencies and engagement with stakeholders.
- Ensure delivery by using the correct systems and access levels.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
- Create an environment to motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Contribute to team effectiveness by following the recruitment process when recruiting talent.
- Ensure that development plans for self and team are implemented and met
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes.
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
- Ensure transformational target are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Financial Markets Certificate
Essential Certifications
Preferred Certifications
- ACI, registered Persons Exam (RPE)
Minimum Experience Level
- 7 years in fnancial markets and 3 years in a managerial role.
Technical / Professional Knowledge
- Strategic planning
- Budgeting
- Financial Accounting Principles
- Performance management
- Business administration and management
- Business principles
- Business terms and definitions
- Communication Strategies
- Staff resource planning
- Operations planning
- Employee training/development
- Diversity management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Governance, Risk and Controls
- Change management
- Principles of project management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Service level agreements
- Consumer behaviour
- Client Service Management
- Client service principles
- Organisational systems
Behavioural Competencies
- Building Partnerships
- Planning and Organizing
- Building talent
- Delegation and Empowerment
- Coaching
- Leading Change
go to method of application »
Job Purpose
- We are looking for a Senior Manager: Credit Risk to apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies taking into account geographic and legal nuances.
Job Responsibilities
- Manage reports through early actioning of exceptions and arrears and excesses.
- Manage daily activities of direct reports by monitoring the staff output.
- Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided.
- Adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable.
- Manage and rehabilitate clients through assessing clients financials either through physical or virtual engagements and provide alternate funding solutions.
- Identify systems and process improvement initiatives by escalating for decisions to relevant stakeholders.
- Make correct credit decisions on a consistent and timeous basis first time round by complying to service level agreements.
- Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank's risk appetite.
- Upskill stakeholders by sharing knowledge on service offerings and client needs.
- Guide and support internal stakeholders through formal or informal knowledge sharing.
- Collaborate with external stakeholders through regular communication and feedback.
- Action reports by monitoring, distributing and collating information.
- Manage and support direct reports by providing advise on strategies and/or deliverables.
- Utilize resources by allocating activities according to business needs.
- Interpret, analyse and draw logical conclusions on client information to assess level of risk by interpreting financial information within the ambit of banking regulations, and formulate client solutions.
- Resolve work challenges by initiating action plans in accordance with policies and procedures.
- Contribute to policy, procedures and standards enhancement by providing input/suggestions.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
- B.Tech in Credit Management or B.Comm or studying towards a degree in Finance, Banking or Commerce
Minimum Experience Level
- 2 years managerial experience
- 5 -8 years credit lending or credit risk experience in a banking environment.
Behavioural Competencies
- Driving for Results
- Decision Making
- Planning and Organizing
- Aligning Performance for Success
- Building Trusting Relationships
- Building Partnerships
Technical / Professional Knowledge
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Working with a group to identify alternative solutions to a problem
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Relevant Nedbank policies and procedures
- Banking knowledge
go to method of application »
Job Purpose
- To support business objectives by managing fulfilment of requests from clients and staff in order to achieve business results with effective level of client satisfaction and risk management
Job Responsibilities
- Manage financial loses by ensuring correctness, accuracy of flow of information
- Ensure achievement of financial targets by meeting client service standards and efficiencies
- Serve subordinates by effective performance management i.e. managing top and under performers
- Build and maintain warm working relationships with peers and managers through regular interaction and teamwork.
- Ensure sound relationships with external stakeholders by managing client and stakeholder expectations through appropriate communication and forums.
- Ensure effectiveness of processes by tracking, measuring and analysing data relating to work processes.
- Check and ensure capacity meets business requirements by effectively planning for demand.
- Ensure team efficiency by monitoring productivity and highlight inefficiencies in processes.
- Improve efficiency by looking at ways of re-engineering processes.
- Manage service level agreements with all stakeholders through regular monitoring of efficiencies and engagement with stakeholders.
- Ensure delivery by using the correct systems and access levels.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
- Create an environment to motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Contribute to team effectiveness by following the recruitment process when recruiting talent.
- Ensure that development plans for self and team are implemented and met
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes.
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
- Ensure transformational target are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Financial Markets Certificate
Essential Certifications
Preferred Certifications
- ACI, registered Persons Exam (RPE)
Minimum Experience Level
- 7 years in fnancial markets and 3 years in a managerial role.
Technical / Professional Knowledge
- Strategic planning
- Budgeting
- Financial Accounting Principles
- Performance management
- Business administration and management
- Business principles
- Business terms and definitions
- Communication Strategies
- Staff resource planning
- Operations planning
- Employee training/development
- Diversity management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Governance, Risk and Controls
- Change management
- Principles of project management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Service level agreements
- Consumer behaviour
- Client Service Management
- Client service principles
- Organisational systems
Behavioural Competencies
- Building Partnerships
- Planning and Organizing
- Building talent
- Delegation and Empowerment
- Coaching
- Leading Change
go to method of application »
Job Purpose
- We are looking for a Senior Manager: Credit Risk to apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies taking into account geographic and legal nuances.
Job Responsibilities
- Manage reports through early actioning of exceptions and arrears and excesses.
- Manage daily activities of direct reports by monitoring the staff output.
- Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided.
- Adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable.
- Manage and rehabilitate clients through assessing clients financials either through physical or virtual engagements and provide alternate funding solutions.
- Identify systems and process improvement initiatives by escalating for decisions to relevant stakeholders.
- Make correct credit decisions on a consistent and timeous basis first time round by complying to service level agreements.
- Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank's risk appetite.
- Upskill stakeholders by sharing knowledge on service offerings and client needs.
- Guide and support internal stakeholders through formal or informal knowledge sharing.
- Collaborate with external stakeholders through regular communication and feedback.
- Action reports by monitoring, distributing and collating information.
- Manage and support direct reports by providing advise on strategies and/or deliverables.
- Utilize resources by allocating activities according to business needs.
- Interpret, analyse and draw logical conclusions on client information to assess level of risk by interpreting financial information within the ambit of banking regulations, and formulate client solutions.
- Resolve work challenges by initiating action plans in accordance with policies and procedures.
- Contribute to policy, procedures and standards enhancement by providing input/suggestions.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
- B.Tech in Credit Management or B.Comm or studying towards a degree in Finance, Banking or Commerce
Minimum Experience Level
- 2 years managerial experience
- 5 -8 years credit lending or credit risk experience in a banking environment.
Behavioural Competencies
- Driving for Results
- Decision Making
- Planning and Organizing
- Aligning Performance for Success
- Building Trusting Relationships
- Building Partnerships
Technical / Professional Knowledge
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Working with a group to identify alternative solutions to a problem
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Relevant Nedbank policies and procedures
- Banking knowledge
go to method of application »
Job Purpose
- To support business objectives by managing fulfilment of requests from clients and staff in order to achieve business results with effective level of client satisfaction and risk management
Job Responsibilities
- Manage financial loses by ensuring correctness, accuracy of flow of information
- Ensure achievement of financial targets by meeting client service standards and efficiencies
- Serve subordinates by effective performance management i.e. managing top and under performers
- Build and maintain warm working relationships with peers and managers through regular interaction and teamwork.
- Ensure sound relationships with external stakeholders by managing client and stakeholder expectations through appropriate communication and forums.
- Ensure effectiveness of processes by tracking, measuring and analysing data relating to work processes.
- Check and ensure capacity meets business requirements by effectively planning for demand.
- Ensure team efficiency by monitoring productivity and highlight inefficiencies in processes.
- Improve efficiency by looking at ways of re-engineering processes.
- Manage service level agreements with all stakeholders through regular monitoring of efficiencies and engagement with stakeholders.
- Ensure delivery by using the correct systems and access levels.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
- Create an environment to motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Contribute to team effectiveness by following the recruitment process when recruiting talent.
- Ensure that development plans for self and team are implemented and met
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes.
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
- Ensure transformational target are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Financial Markets Certificate
Essential Certifications
Preferred Certifications
- ACI, registered Persons Exam (RPE)
Minimum Experience Level
- 7 years in fnancial markets and 3 years in a managerial role.
Technical / Professional Knowledge
- Strategic planning
- Budgeting
- Financial Accounting Principles
- Performance management
- Business administration and management
- Business principles
- Business terms and definitions
- Communication Strategies
- Staff resource planning
- Operations planning
- Employee training/development
- Diversity management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Governance, Risk and Controls
- Change management
- Principles of project management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Service level agreements
- Consumer behaviour
- Client Service Management
- Client service principles
- Organisational systems
Behavioural Competencies
- Building Partnerships
- Planning and Organizing
- Building talent
- Delegation and Empowerment
- Coaching
- Leading Change
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail