OD Facilitator at Nedbank

Job Purpose

• To facilitate in-depth, leadership development and cultural transformation related interventions for senior and middle management, to enable large scale culture change in the leadership of Nedbank and to create a bank-wide community of leaders who live the values of the bank.

Job Responsibilities

• Build sound professional relationships by engaging with all required stakeholders.
• Meet client needs and their desired outcomes through designing and customising Organisational Design (OD) interventions.
• Smooth the flow of work by agreeing upon the designed workshop outcomes, meeting with the business Team Leaders.
• Develop trusting and professional internal relationships. Develop on-going collaborative working partnerships with senior leaders and managers.
• Manage the on-going intervention process and multiple client engagements to manage expectations and keep stakeholders informed
• Deliver per business needs by engaging the intact team and addressing questions, managing anxiety and explaining organisation purpose.
• Meet stakeholder workshop requirements and workshop deliverables through facilitation.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Improve business processes and systems and provide input to enhance processes that will improve the functioning of stakeholders' businesses. Adapt process and procedures to accommodate group needs.
• Ensure each intervention is completed to plan.
• Exercise effective resource use and allocation, produce balanced outputs in terms of quality, cost, business expectations and compliance.
• Ensure a productive outcome and comply with risk standards.
• Guide small and large groups by facilitating individual and group engagement and participation and ensuring that the desired outcomes are achieved,
• Ensure room set-up is suitable for workshop needs by identifying and resolving work obstacles and problems effectively and by liaising with the venue manager, finding contingency options.
• Contribute to standards, procedures, processes and policies.
• Improve client service.
• Support participants by raising employee wellness awareness during facilitated sessions and by providing contact details of the Independent Counselling and Advisory Services (ICAS) during facilitation of interventions.
• Provide support for ad-hoc projects relating to Leading For Deep Green (LFDG).
• Deliver projects effectively and efficiently.
• Provide advice and feedback relating to organisational themes emerging from facilitated interventions.

Minimum Experience Level

• 5 - 10 years experience in OD, Coaching, Facilitation, Management Consulting

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Graduate qualification in Psychology (Industrial and Clinical Psychology)

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Communication Strategies
• Group instruction and facilitation methods
• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• people and group dynamic

Behavioural Competencies

• Earning Trust
• Communication
• Collaborating
• Facilitating Change
• Resolving Conflict
• Stress Tolerance