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  • Posted: May 2, 2023
    Deadline: Not specified
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    As an African oil company with a history dating back to 1897, we’ve spent every decade since then enriching the lives of the continent’s people. We’ve done this by identifying opportunities, finding innovative solutions, and providing energy that fuels Africa’s growth. It’s why we now hold presence in 17 countries in sub-Saha...
    Read more about this company

     

    Automation Asset Analyst

    Purpose of the Job:

    • Management of Assets from a purchasing , invoicing and rollout perspective to site level. The management and adherence of all vendors to working and maintaining CASM the Engen Asset Management Application.

    Who You Are:

    • This ideal candidate would have strong administrative skills.
    • Strong understanding of asset management principles and policies to guide decision making
    • Ability to manage teams of people using the Asset Management System
    • Ability to analyse the data and reports to provide sound predictive asset management advise and forecasting for the following months.

    What you'll have done before:
    Baseline:

    • NQF Level 7 (Degree in Computer Science/ Management/ Information Systems, IT or equivalent).
    • Project Management experience
    • CASM – Asset Management experience
    • Understanding of CRM practices
       

    Advantageous:

    • Understanding the BCX Environment
       

    What you'll be doing:

    • SOLUTION IMPLEMENTATION & SUPPORT - Co-ordination and communication with Support Vendors, In country Support Staff, Engen Construction Project manager, external project managers and other service providers to ensure that execution of all IBD Related projects around site infrastructure management
    • ASSET MANAGEMENT - Maintain and manage the Retail Assets with relevant vendors in the CASM Application by ensuring that all assets have been captured and all processes to maintain and manage these assets are adhered to
    • PLATFORM, SECURITY & RISK MANAGEMENT - Secure data and operating environment through compliance with approved security standards to minimise risk to processes and data
    • STAKEHOLDER MANAGEMENT - Build and maintain strong relationships with all internal and external stakeholders including divisional representatives, end customers (B2B and B2C) and IT stakeholders
    • ANALYSIS & REPORTING - Manage the monitoring, analysis, and reporting of CX and forecourt services and resources. Proactively monitor and report performance against SLAs.

    Exciting Challenges you might face in the role:

    • You would be faced with managing the vendors processes with repairs, and onsite management to ensure they implement all asset management process.
    • In addition you would need to manage assets and ensure that both projects and maintenance do not run out of stock whilst balancing the hardware so we do not over stock assets and lose warrantee’s .

    go to method of application »

    Automation Services Manager

    Purpose of the Job

    • To manage onsite support vendors & guide operation management for all hardware and networking services at site level and support the infrastructure and network design to ensure all design, implementation and ensure that all infrastructure, platforms and applications are maintained & secure to optimise customer experience and for governance and compliance to SLA’s and relevant standards.

    Who You Are:

    • You would need a strong understanding of the Retail Automation business processes and principles.
    • You would need a strong technical understanding of hybrid solutions implemented within the Retail Space
    • Good understanding of the technical requirements and security protocols both onsite and cyber

    What you'll have done before:
    Baseline:

    • NQF Level 7 (Degree in Computer Science/ Management/ Information Systems, IT or equivalent).
    • 8 experience in Management of Automation Systems & Infrastructure within Retail/ FMCG industry.
    • Understanding of CRM practices
    • Understanding of IT Integration
    • Experience in managing cloud and distributed solutions

    Advantageous:

    • Management/ Leadership Qualification
    • Knowledge of application & workload, dependencies, architecture and service level requirements.
    • Experience with applying IT Service Management processes such as ITIL
    • Knowledge of technical reference architectures
    • Understanding of IT Governance Processes & Architecture

    What you'll be doing:

    • SOLUTION IMPLEMENTATION & SUPPORT - Support and maintain Retail related infrastructure and solutions supporting multiple business divisions (Retail, Commercial, Lubes and IBD).
    • ASSET MANAGEMENT - Manage the automation assets by ensuring availability and delivery of required forecourt infrastructure
    • PLATFORM, SECURITY & RISK MANAGEMENT - Secure Engen’s data and operating environment through compliance with approved security standards and by ensuring that patching and security postures are up to date to minimise risk to processes and data
    • STAKEHOLDER MANAGEMENT - Build and maintain strong relationships with all internal and external stakeholders including divisional representatives, end customers (B2B and B2C) and IT stakeholders
    • DEMAND & SERVICE MANAGEMENT - Manage demands, requests, incidents, problems, and other events logged and / or raised by dealers and customers and with a team consisting of IT and third-party specialists and service providers
    • ANALYSIS & REPORTING - Manage the monitoring, analysis, and reporting of CX and forecourt services and resources through proactively monitoring and reporting performance against SLAs

    Exciting challenges you might face in the role:

    • The candidate would be required to work after hours and weekend (on an occasional basis) for maintenance outages, period end and support.
    • The candidate would need to support the financial year end processes that pertains to data warehouse requirements activities and requirements.
    • Operate effectively, even when things are not certain, or the way forward is not clear.

    Method of Application

    Use the link(s) below to apply on company website.

     

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