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Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Minimum Requirements:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 5 years’ experience in the security industry. .
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s Licence is required.
- Must be firearm trained for Business Purpose
- No criminal record
- Applicants to reside in Durban
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Dealing with all required administration matters.
- Liaising daily with Branch management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Management.
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Site Supervisor – Hotel
- The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Skills required:
- Matric certificate and should be Psira Grade A registered and accredited
- Minimum of 5 years’ experience in security supervising with 3 years experience in the Hotel / Hospitality industry
- Computer literacy
- Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
- Incumbents should be prepared to work shifts and do site visits after hours
- Code 8 Drivers licence
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Job Description
- A position for an Investigator exists at the Heldekruin Corporate Office, reporting to the Group Internal Audit Manager. The Investigator will be responsible for independently conducting investigations within the group.
Experience, Requirements and Qualifications:
- A formal relevant qualification would be advantageous.
- Minimum of three years investigating experience.
- Ability to work independently or with minimal supervision.
- Own reliable transport with a valid driver’s license. Extensive Travelling
- Willingness and readiness to travel when required.
- Valid passport.
- Proficient in MS Office (Word, Excel, PowerPoint, and Outlook) and the internet.
- No criminal record or any pending cases.
- Has a good command of the English language.
- Understanding of the FSG environment would be advantageous.
- Experience and Working knowledge of Microsoft Office (Excel, Word, Outlook, etc).
Job Description: (not totally Inclusive)
- Interviewing employees relevant to each case under investigation.
- Gather all relevant evidence in a legal manner.
- Work well with other role players like SAPS, FSG Legal department, Claims department, people who conduct polygraphs, etc.
- Responsible for ensuring investigation reports accurate are accurate and supported by evidence.
- Responsible for Filing, and Archiving.
- Quality of own work.
- Ensuring that investigations are completed within deadlines.
- Responsible for the integrity of reporting.
- Ensure all information is filed, updated and readily available as required.
- Willingness to work overtime when necessary.
Competencies Required
- Presentation and communication skills.
- Business writing and reporting.
- Self-sufficiency.
- Adaptability to different and difficult environments.
- Problem solving skills.
- Attention to detail.
- Persuading and influencing
- Business acumen.
- Deadline driven.
- Building Relationships.
- Showing Resilience.
- Observation skills.
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Overall purpose of the job:
- To complete hardware installations to the highest quality and within the required timelines.
Duties & Responsibilities:
- Complete hardware installations to the highest quality and within the required timelines
- Repair, Maintain and Installation of Tracking Systems
- Offer product support onsite and remotely
- Dealing with technical and client queries
- Assist with technical evaluations and repairs
- Management of stock and tool of trade vehicle
- Providing comprehensive feedback to internal role player
Minimum qualifications and experience:
- Matric
- Driver’s license (code B),
- Trade test in motor electrical electronics or similar preferred,
- Auto-electricians qualification advantageous,
- At least 3 years’ experience in the fitment of vehicle tracking equipment
Attributes:
- Action orientated
- Good fault finding skills
- Attention to detail
- Problem Solving
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Minimum Requirements
- Bachelor's degree in business, marketing, or a related field
- Proven experience in key account management and sales.
- Excellent communication and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office.
- Willingness to travel as needed.
Duties & Responsibilities
- Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
- Collaborate with internal teams to develop and implement account strategies that align with the company's objectives.
- Identify new sales opportunities within key accounts and ensure growth and profitability.
- Prepares detailed proposals/quotes dependent on each consumer’s requirements
- Assist with planning roadshows and marketing activations, ensuring visibility
- Provide regular updates and reports to senior management on account performance and sales forecasts.
- Resolve customer issues and concerns in a timely and professional manner.
- Stay informed about industry trends and competitor activities to identify potential threats and opportunities.
- Prepares detailed proposals/quotes dependent on each consumer’s requirements
- Travel to meet with key clients and attend industry events as needed
Competencies (Technical & Behavioral)
- Excellent verbal and written communication skills
- Action orientated.
- Results driven.
- Good Time Management
- Great Interpersonal Skills
- Planning and Organizing
- Attention to detail
- Problem Solving
- Analytical
- Be comfortable with working in a fast paced and pressurised environment
- Building effective teams
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Minimum Qualifications and Experience:
- CA(SA) or ACCMA
- Experience in involvement of system planning and implementation and evidence of effective staff management
- Knowledge of SAP is an added benefit together with a high business acumen. Must have operational experience combined with financial experience
- Ability to form close working relationships with senior non-finance members of staff - communicate effectively, gaining their trust and influencing them where necessary.
- Strong business planning, budgeting, forecasting and financial modelling skills.
- Significant exposure to budget planning and cost / variance reporting.
- Ability to quickly analyse and manipulate large quantities of financial data, drawing out key matters of significance.
- Demonstrable evidence of leading successful cost reduction and efficiency projects.
- Experience in managing a debt collection department
- Excellent communications and presentation skills (including power point).
- Demonstrable experience of generating ideas and formulating strategies.
- In depth and practical knowledge of providing cost analysis, business case reviews and investment analysis.
- Strong PC and MS Office Suite skills – especially Excel.
- Trained and with high exposure to the SAP Finance and Management Accounting modules
- Attention to detail and methodical approach
- Speed and Accuracy
- Ability to work under pressure in a deadline driven environment
- Ability to work with little supervision
- Must be a team player with a pleasant disposition
Main Duties:
- Responsible for business improvement and integration of new product lines successfully into operations and the business
- Ensuring accurate reporting data is managed and utilized to support the business
- Management of staff to ensure goals are met
- Development of standardized group reporting and deployment into the finance function
- Effective management of the national debit order collections process
- Review of the warehouse processes and implementation of a national warehouse management tool
- Review of national price increase processes and alignment of the business to standard reporting and management
- Full control of management of client numbers and all associated cost management
- Review of business processes to implement and ensure standardization across the business
Behavioral Competencies:
- Problem Solving and analytical skills
- People development capability
- Business acumen, strategic agility, financial acumen, Sales and Marketing awareness
- Managerial courage, results driven, six sigma
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Description
- The CCTV division within the Product division requires a Coastal CCTV Product Specialist to take ownership of the CCTV strategy in the Cape Town region as set out by the business.
Reporting
- The Coastal CCTV Product Specialist will report to the National CCTV Technical Manager.
Qualifications and Attributes
Compulsory:
- Minimum of 5 years' experience in a similar role.
- PC literate.
- Must have a well-defined fault-finding ability.
- Must have strong presentation and training skills.
- Must be punctual and have good time-management skills.
- Must be able to work independently and be self-motivated.
- Must be able to work under pressure.
- Sound knowledge of networking and CCTV technologies.
- Must be able to work as part of a team.
- Must have a strong sense for attention-to-detail.
- Working knowledge of routers and port forwarding.
- Basic electronic knowledge N1 or equivalent.
- Sound knowledge of electronic testing equipment.
- Basic handyman skills.
Beneficial:
- Sales experience.
- Knowledge of Hikvision, Dahua, analytics and LPR.
- Basic platform knowledge (Syntell, DSS, Milestone, Deep Alert/iTrack).
- Basic knowledge of alarm equipment.
Job Description
The candidate will be responsible for the following:
- Meeting with stakeholders within the business and communities regarding CCTV solutions.
- Specifying the best CCTV solutions for the customer(s) and business.
- Installing and maintaining Fidelity ADT community and customer-based CCTV installations.
- Problem solving and linkups for CCTV systems to our CCTV monitoring centre.
- Remote configuration and team viewer support.
- Keep an inventory of spares available.
- Be able to test, analyze and do fault finding on CCTV systems.
- Will be required to be on standby for the Control room for system maintenance.
- Provide daily, weekly and monthly reports to management.
- Manage uptime and maintenance of CCTV installations.
- Liase with the business and communities on the rollout of new products and projects.
- Be required to put together solutions and systems to improve uptime of systems and services.
Key Performance Indicators
- Account for online status of all Cape Town sites.
- Drive adoption on CCTV offsite monitoring.
- Sales and technical support with the product, solutions and training.
- Innovation and development of new opportunities.
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Job Description
- Fidelity ADT is looking for armed response officers around Johannesburg with following requirements
- Matric
- Grade B PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health – not afraid of heights
- Computer literate an advantage
- Must have estate/residential experience
- Must reside in traveling distance to the site in Soweto
- Firearm Competency – Handgun for Business Purposes
- Must reside around Soweto
- Must have driver's license.
- women candidates are also accepted.
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Job Description
Overall Purpose of the Job:
- The incumbent will provide general management for the Commercial George business unit. The role encompasses responsibility for sales, new business, relationship management on key clients.
The incumbent is specifically tasked to achieve:
- Targeted unit sales
- New Business
- In addition, the incumbent plays a pivotal role in sales and technical efficiency and effectiveness in managing the Commercial business in Cape Town. The execution of strategy is critical to this role.
Main duties & Responsibilities:
- Achieve targets as per Budget
- District P&L Responsibility
- Achieve targeted growth (achieving target revenue and attrition levels)
- Achieving targeted OI contribution
- Implementation of strategy
- Critical role in developing and maintaining strong relationships
- Matrix role-player – in conjunction with all role players
Drives efficiency and effectiveness by managing the Cape Town Commercial Team:
- Of sales teams in conjunction
- Of technical teams
- Play an active role in escalated customer complaint resolution
Minimum qualifications and experience:
- University (Degree) – minimum requirement.
- 3 years functional + 3 - 4 years managerial
- Solid Sales and marketing experience
- Solid Business development experience
- Results oriented with demonstrated performance in keeping and delivering commitments.
- Strong customer focus
- Effective oral and written communicator
- Proven high level comprehension of business processes, business finance and the subscriber model are required
- Strong business and financial acumen through demonstrated knowledge and ability to display the linkage between inputs and desired business results.
- Objective, open-minded and an “out-of-the-box” thinker.
Behavioural Competencies and skills required:
- Business acumen
- Interpersonal skills
- Presentation and communication skills
- Negotiation skills
- Managerial courage
- Results driven
Interpersonal Skills:
- Good communication skills
- Verbal and written
- Conflict management
- Strong negotiation skills
- Maintaining effective teams
- Customer focus and focus on continuous improvement
- Empowerment mindset with team members
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Purpose:
- We're seeking a dedicated Tactical Training Instructor to ensure the effective execution of professional training interventions within Fidelity ADT, adhering to organizational policies, legislative regulations, and ETQA requirements.
Key Responsibilities:
- Conduct professional training interventions within Fidelity ADT.
- Provide on-the-job Tactical Training and Coaching to Armed Reaction Officers.
- Actively participate in external and internal training initiatives as a professional trainer.
- Maintain strict adherence to all training requirements to minimize associated risks.
- Ensure compliance with accredited Training interventions and quality assurance standards (SASSETA, NKP, PSIRA, PFTC, CAA, etc.).
- Collaborate as a team player in training functions, contributing to resource logistics and asset control in the best interest of the Company.
Minimum Requirements:
- Grade 12 school qualification.
- PSIRA Registered Grade B.
- Valid driver’s license (Code: B).
- Training and development qualification related to training or similar fields.
- Minimum of five (5) years of training experience within the security training environment.
- Strong leadership and motivational skills to inspire both direct and indirect teams.
- Ability to thrive in an innovative environment, applying common-sense judgment and providing clear direction.
- Thorough understanding of regulatory requirements and business impacts.
- Demonstrated integrity and trustworthiness.
- Excellent communication, interpersonal, and presentation skills.
- Willingness to travel as needed.
- Clear criminal record.
- Proficiency in Microsoft Office 365 packages.
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MAIN PURPOSE OF JOB:
- The aim of a Monitoring Centre Associate I is to handle incoming signals and the monitoring of all Response and Patrol resources.
QUALIFICATION & EXPERIENCE:
- Grade 12 (Matric)
- Grade C PSIRA Registered
Responsibilities and duties:
Administration
- Monitor and action emergency and non-emergency signals
- Phoning of the Premises/ Clients/ Key holders
- Recording all relevant information into the activations by means of computer
- Record and report all incidents and accidents to the senior on duty
- Ensure all relevant administrative work and handled signals are completed
- Monitoring and action of vehicle violations
- Updating of timesheets
COMPUTERS AND EQUIPMENT MANAGEMENT
- Report any faults to the appropriate authority on duty
- Not abuse the use of company telephones for private telephone calls
- Effective use and compliance of safety and zero harm standards
TIDINESS OF THE MONITORING CENTRE
- Responsible for a clean and tidy workstation
CLIENT LIAISON
- Telephonic assistance with any problems or complaints
- Updating of client information i.e. holiday instructions/other client information to be given to Monitoring Associate IV/V
- Reporting of any faulty alarm systems through the appropriate channel(s)
- Sales leads to be recorded and reported through the appropriate channel(s)
GENERAL
- Have sound knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Not abuse company telephone for private calls
STANDARD OPERATING PROCEDURES
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon service level and performance targets
- High standard of service must be upheld
ADHOC
- Assisting with other ad-hoc tasks and projects as and when required
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Job Description
Exciting Opportunity: Join Our Team as a Sales Consultant!
- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
Job Description
Exciting Opportunity: Join Our Team as a Sales Consultant!
- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
Job Description
AIN PURPOSE OF JOB:
- Sell basic alarm kit and remote panic button systems to new clients.
QUALIFICATION & EXPERIENCE:
- Matric
- Direct Sales experience
- PSIRA Grade C (Advantageous)
Duties and Responsibilities: Sales
- Cold calling for rented and new clients (Self and Team)
- Achieve revenue sales target
- Networking for leads
Competencies (Technical and Behavioural)
- Directing others
- Informing
- Motivating others
- Planning
- Time management
- Drive for results
- Action Oriented
- Priority setting
- Functional / Technical Skills
- Customer Focus
go to method of application »
Fidelity ADT is looking for armed response officers around Johannesburg with following requirements
- Matric
- Grade B PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health – not afraid of heights
- Computer literate an advantage
- Must have estate/residential experience
- Must reside in traveling distance to the site in Soweto
- Firearm Competency – Handgun for Business Purposes
- Must reside around Soweto
- Must have driver's license.
- women candidates are also accepted.
go to method of application »
Fidelity ADT is looking for armed response officers around Johannesburg with following requirements
- Matric
- Grade B PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health – not afraid of heights
- Computer literate an advantage
- Must have estate/residential experience
- Must reside in traveling distance to the site in Soweto
- Firearm Competency – Handgun for Business Purposes
- Must reside around Soweto
- Must have driver's license.
- women candidates are also accepted.
go to method of application »
Job Description
Overall Purpose of the Job:
- Ensure effective completion of all administration duties pertaining to the area.
Minimum qualifications and experience:
- Grade 12 or equivalent
- Excellent verbal and written communication
- Minimum of 2 years admin background
- Computer literate – MS Office
- Experience with Listener – advantageous
Main duties & Responsibilities:
- Incumbent has to collect quotes for allocated area.
- Check that quotes are on Listener.
- Assign quotes to a technician.
- Prioritize calls to optimize travelling time for technicians.
- Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
- Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
- Assist sales in booking technicians
- Voiding of Aged jobs and giving pipeline figures of installations
- Assisting JHB in sending job cards
- BNS and insurance reports
- Scheduling installations for CPT sales
- Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
- Follow up on Top 20, Low Bat and Overactive list
- Resolve all queries related to scheduling immediately and escalate complications.
- Assist technicians, loading of radios and putting on test
- EHS Assistance
- Technical assistance to clients
- Follow up on all jobs with forward for scheduling the same day.
- Ensure department runs efficiently by assisting to relieve in the absence of a team member.
- Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
- Assist in Technical invoicing
- Distribution of service and installation stock to Technicians.
go to method of application »
Job Description
Exciting Opportunity: Join Our Team as a Sales Consultant!
- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
Method of Application
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