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  • Posted: Jul 23, 2024
    Deadline: Not specified
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    As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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    Contracts Manager

    Duties & Responsibilities

    • Take full responsibility and management of your site.
    • Act with utmost urgency when attending to any client request and do so pro-actively.
    • Best allocate the resources of the contract to achieve maximum cleaning output.  Where the SLA stipulates resource requirements, these must be adhered to.
    • Output based contracts must be managed efficiently.
    • Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
    • Ensure work schedules/job cards are in place for each position and relevant to site.
    • Ensure consistently high service standards are maintained for all services in scope with regular inspections.         
    • Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing.
    • Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts.
    • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation. 
    • Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. 
    • Ensure monthly completion of client specific records in sites where this is required.  This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys.
    • Work with HR to allocate staff to sites according to policies and procedure.
    • Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
    • Continually identify potential of additional business within existing contracts and one off cleaning opportunities.
    • To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR.
    • Cleaning managers are to ensure that our TCS brand is protected and represent it professionally at all times.

    Skills and Competencies

    • Minimum of 5 years’ experience in a similar environment on middle management level.
    • Experience in managing large compliments of people.
    • Strong understand of cleaning principles and knowledge of company policies and procedures.
    • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s.
    • Strong people skills and knowledge or Industrial relations.
    • Strong on client relationships and strong communication skills.
    • Leadership skills.
    • Attention to detail.
    • Sense of urgency.
    • Problem solving experience.
    • Able to work under pressure.
    • Be flexible and adaptable.
    • Should be able to work independently.
    • Able to work independently and under pressure.
    • Able to work long hours, after hours and some weekends.

    Qualifications

    • Minimum Matric/Grade 12.
    • Tertiary Qualifications will be highly advantageous.
    • Relevant operations and people management experience.  

    go to method of application »

    Cleaning Supervisor

    Duties & Responsibilities

    • Ensure work schedules/job cards are in place for each position and relevant to site.
    • Ensure consistently high service standards are maintained for all services in scope with regular inspections.        
    • Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times.
    • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
    • Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
    • Do daily checks and follow-ups.
    • Report maintenance and safety concerns to the manager on a day to day basis.
    • Maintain personal health, hygiene and professional appearance.
    • Responding to management request timeously and providing necessary action required.
    • To maintain a high standard of morale and motivation through good communication skills.

    Skills and Competencies

    • Minimum 12 Months supervisory experience in a similar environment.
    • Must have experience in health and safety standards and management.
    • Ability to communicate, read and write Afrikaans advantageous

    Qualifications

    • Minimum Matric/Grade 12.
    • Tertiary qualifications highly advantageous

    go to method of application »

    Assistant Catering Manager - Education

    Duties & Responsibilities

    • To assist in the production of meals, snacks and functions, paying particular attention to the quality and presentation thereof.
    • To ensure that all tasks and jobs are satisfactorily completed, assuming these duties when necessary.
    • To assist with lunch service.
    • To assist with the planning and costing of menus.
    • To place orders with suppliers.
    • To assist with the completion of all administrative returns, salary variations, etc.
    • To issue stocks and received goods, checking quality, quantity and price, also ensuring that these stocks are correctly stored and rotated.
    • To make regular inspections to ensure that company and statutory hygiene standards are maintained.
    • To carry out regular On-the-Job Training sessions, be constantly aware of staff who have potential for development and ensure that these people are highlighted for promotion.
    • To be fully conversant with HACCP and NOSA regulations and report any defect to the manager.
    • To be sensitive to the needs of subordinate staff and report any problems or breaches of discipline to the manager.
    • To be security conscious at all times and ensure storerooms, safes and lockable areas are secure.
    • To assist with stocktaking on a regular basis. To attend meetings and training courses as required.
    • To assume control of the restaurant and use own initiative in the absence of the Manager.
    • To take part in catering exhibitions, thus gaining further knowledge and experience.

    Skills and Competencies

    • Must enjoy working with people.
    • Must have good organisational skills.
    • Be able to pay attention to detail.
    • Have good interpersonal and supervisory skills.
    • Be able to work irregular hours, on weekends and public holidays.
    • Must have good communication skills.
    • Must have good grooming and presentation skills.
    • Must be comfortable working with computers
    • Must able to negotiate, organise, delegate and work under pressure.

    Qualifications

    • Be 21 years of age and have at least 2 years’ experience in the catering and / or restaurant industry on a supervisory level.
    • Must have completed at least a standard 10 / secondary education

    go to method of application »

    Patient Liaison Officer - Healthwise

    Duties & Responsibilities

    • To ensure that guests are greeted courteously.
    • To be readily available at all times to deal with problems or complaints.
    • To ensure that front of house area has been serviced and maintained to the standards laid down by the Company.
    • To ensure effective liaison between front of house and back of house departments.
    • To ensure effective and speedy service.
    • To ensure that enquiries, messages, are dealt with courteously and efficiently.
    • To ensure that all Front of House areas are clean and tidy at all times.
    • To carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing, ensuring that these are actioned without delay.
    • To circulate regularly throughout all Front of House areas, maintaining a high profile with guests and staff.
    • To monitor trends within the industry and make suggestions how these could be implemented.

    Skills and Competencies

    • Be 21 years of age.
    • Be able to communicate and understand the predominant language(s) of the canteen’s trading area.
    • Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations
    • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to reach, bend, stoop down.
    • Must have the stamina to work 45-50 hours per week.

    Qualifications

    • National Senior Certificate

    go to method of application »

    Cleaning Supervisor - Parow

    Duties & Responsibilities

    Operations and Service Delivery:

    • Ensure work schedules/job cards are in place for each position and relevant to site.
    • Ensure consistently high service standards are maintained for all services in scope with regular inspections.
    • Ensure that staff are correctly and smartly dressed displaying a name badge.
    • Highlight to sites the importance of upholding the company image at all times.
    • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
    • Managing company assets by performing monthly spot checks on high value items.
    • When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. 
    • Do daily checks and follow-ups.
    • Report maintenance and safety concerns to the manager on a day to day bases.
    • Maintain personal health, hygiene and professional appearance.

    Communication:

    • Responding to management request timeously and providing necessary action required.
    • Responsible to regularly keep line management informed of pertinent issues relating to the unit

    Health and Safety:

    • Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

    General:

    • To maintain a high standard of morale and motivation through good communication skills.
    • May be required to assist with any other duties that may be outside scope of responsibility.

    Skills and Competencies

    • Understand cleaning principles and knowledge of company policies and procedures.
    • Strong people skills.
    • Strong communication skills.
    • Able to work independently and under pressure.

    Qualifications

    • Matric/Grade 12 or relevant experience.
    • Minimum 2 years cleaning supervisory experience gained in the commercial industry.
    • Must have experience in health and safety standards and management.

    go to method of application »

    Graduate - Contracts Register Project

    Duties & Responsibilities

    Contract  Agreement Review:

    • Reviewing Contractual client contract agreements in relation to the requirements of the Contracts register
    • Ensure compliance with legal requirements

    Client Communication:

    • Communicate with Project leads on queries and concerns.
    • Provide clear and concise report on progress of your weekly and monthly tasks

    Administrative Tasks:

    • Capure key line items from the Contracts reviewed into the Contract register meticulously
    • Maintain accurate records, track deadlines, and manage legal documentation in a confidential manner.
    • The successful graduate must be able to make a minimum commitment of of 5  working days  in a  week  in the Tsebo Group Head office in Sandton for the duration of the contract.

    Skills and Competencies

    • Strong analytical
    • Attention to detail
    • Problem solving
    • Communication skills
    • Delivering results 
    • Managing deadlines within tight Time lines
    • Ability to work independently and maintain high levels of confidentiality

    Qualifications

    • BCom Law degree in Law or equivalent.
    • 1-2 years of relevant work experience (internships included).
    • Strong analytical skills and attention to detail.
    • Excellent written and verbal communication.
    • Must be able to be able to commute and work in the Tsebo Office Park in Sandton 

    Method of Application

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