Fresh Job Vacancies at Epiroc

Main Duties and Responsibilities:

• Ensures good housekeeping principals are maintained in and around the consignment stock warehouse
• Receives all new and refurbished equipment sent to the consignment stock warehouse , checks the correctness and quantities of the items and signs the documentation accepting the contents
• Pack the new and refurbished equipment on the correct shelf in the consignment stock warehouse
• Records quantities received into the stock control sheet with the document number
• Issues new or refurbished equipment to the operators at the beginning of the shift on a one for one exchange basis
• Records the issued equipment in the control sheets
• Records returned used equipment on the discard analysis sheet
• Pack returned stock into the racks provided
• Sharpen bits if required
• Locks the store and proceeds underground to do an over inspection of drilling operations
• Take corrective action to rectify incorrect drilling or equipment usage
• Give weekly stock replenishing sheet to the representative who will place these orders on the Distribution Centre for the weekly delivery
• Complete the daily report for the previous 24 hour cycle and take the daily report to the designated Mine Official
• Notify the Technical Representative of any abnormal occurrences
• Identify problematic areas (Operator, Rigs/HH Rock Drills, Product Performance)

Skills, Competences and Experience:

• Require medical fitness certificates (Red Ticket).
• Good / sound interpersonal / customer relations to be maintained at all times.
• Ability to read and write
• Able to work with minimum supervision.
• Good communication skills and customer focused.
• Computer Literacy.

Last Date to Apply: 03 July 2024

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The role     

• Accurate order processing, invoicing, and time-keeping schedules.
• Performs various clerical office tasks including maintaining files, records, scheduling, compiling data, investigating information, processing documents, posting records, and typing correspondence and reports from drafts.
• Sort and distribute incoming and outgoing mail, including using a scale to determine appropriate postage/shipping method.
• Respond to customer concerns by providing follow-up and feedback on task performance.
• Site reports, daily, weekly, and monthly as required.
• Breakdown and call out cost recovery.
• All admin and filing in the office.
• Client enquiries and problem-solving.
• Keep customers updated on delivery timelines and prioritize any pending orders for faster processing.
• Liaising with all customers to keep good relations in good order.
• All admin-related duties where my assistance is required.
• Site stationery and groceries orders

Competences, skills and experience     

• 2 years related work experience.
• Extensive experience in a fast-paced customer service setting.
• Experience in a manufacturing environment with a quality brand is desirable.
• Responsible, accountable and ability to work independently under pressure.
• Able to work in a fast-paced environment and under pressure.
• Exceptional verbal and written communication skills.
• Highly proficient level computer skills including Ms. Word, PowerPoint Excel, and Outlook.
• Excellent telephone sales personality skills. 
• Prominent organization and presentation skills. 
• Excellent time management skills. 
• Highly energetic and self-starter and self-motivator or competent.
• Decision-making, problem-resolution, and creative thinking skills. 
• Able to multi-task the activities with shifting priorities. 
• Should be honest, assertive, and systematic.

Behaviors    

• Excellent time management.
• Energetic and self-starter.
• Able to multitask activities by shifting priorities.
• Decision-making, problem-solving mentality.
• Emotional Intelligence
• Customer services

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Main Duties and Responsibilities:

• Supporting the company’s policies and procedures
• Technical support for Drilling Contracts
• Ensuring continuous customer support regarding product performance.
• Professional and highly motivated to maintain and increase market share and profitability for Rock Drilling Tools.
• Monthly reporting to product and area managers of developments in area.
• Product presentations to new and existing customers to promote product.
• Liaison with customer on new products and designs.
• Liaise with customers regarding product related queries. (claims / non-performance)

Competences, Skills and Experience:

• Extensive product knowledge on U/G product lines in RDT.
• Certified drill rig operator. (or adequate experience in rock tool application and control)
• Knowledge of correct applications of products.
• Require medical fitness certificates.
• Ability to write detailed and comprehensive reports.
• Able to work without supervision and be a team player.
• Good communication skills and customer focused and be presentable on all levels.
• Computer Literacy
• Valid driver’s license.

Educational Qualifications:

• Grade 12 educational certificate

Last Date to Apply: 28 June 2024

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Mission    

• To contribute to and execute the Payroll & HR Admin service offering, in close collaboration with Payroll & HR Admin Specialists.

The role

• Execute a professional, modern and lean payroll and HR administration process by, but not limited to:
• Updating and managing HR master data including filing of documentation
• Correct and timeous processing of payroll
• Adhering to and continuously staying updated on internal HR processes and policies
• Communicating to internal stakeholders, providing information and advice linked to internal HR policies and processes
• Oversee the Master Data compliance with all legal reporting requirements.
• Continuously improve processes and ways of working, while using digitization and agile methodology as an enabler to achieve further efficiencies
• Be a role-model for data-driven ways of working
• Act as One HR through active collaboration with HR colleagues, locally, regionally and globally
• Actively contribute to the development of the CoE HR
• You will be expected to carry out any other function or duty as may be required in terms of "The Epiroc Way"

Competences, skills and experience    

• Tertiary qualification required in relevant area.
• 1-3 years' experience in a similar role
• Fluency in English, both in speech and writing is a key requirement, mastery one or more other key regional languages such as French and / or Portuguese is highly desirable
• Experience of payroll and HR administration process and an understanding of accounting principles
• Experience of cloud based payroll and HR administration systems like SuccessFactors, PSiber, SAGE or similar as well as Microsoft 365 and Excel and ticketing system like ServiceNow
• Experience of digitalization and automation of HR processes

What would be successful behaviors for this position?    

• Strong communication skills with an excellent telephone manner and the ability to communicate effectively via email
• Excellent customer service skills and a 'can-do' attitude
• Strong continuous improvement mindset combined with innovation and service mindset
• Ability to prioritize tasks and meet conflicting deadlines
• Ability to work with confidential information