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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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- Contents
- Open Jobs
- Manager, Internal Audit - Corporate Functions
- Auditor, Internal, IT
- Engineer, Linux Reliability
- JSE Sponsor, Investment Banking
- Developer, Full Stack (Java & Angular)
- Head, Brand & Marketing, People & Culture
- Manager, Foreclosure
- Officer, Regulatory Reporting & Customer
- Consultant, Merchant Solutions
- Partner, Learning, People & Culture, Personal & Private Banking
- Advisor, Agriculture - Mbombela
- CIB Technology Graduate Programme - Experience Design
- Learner, Insurance Business
- Complaints Specialist – Broker and FAIS Complaints
- Complaints Specialist - Assurance
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Method of Application
Job Description
To lead and review the audit process for a portfolio of audits through audit execution and oversight of the audit team to independently and objectively provide assurance that enables client centric risk management.
- Partner relevant stakeholders in the business area to share and leverage risk management practices, tools and capabilities, and work together towards an aligned and integrated approach to assurance and risk management.
- Assess, identify and report on practices in the scope of audit projects which negatively impact client experience and raise recommendations to improve client experience.
- Adhere to GIA methodology, policies and procedures. Manage adherence of team members on audit projects. Guide team members to enhance their understanding and application of GIA methodology, policies and procedures.
- Develop and maintain a risk assessment on all areas of risk origination and risk management of the business area responsible for, covering all the risk types to inform audit planning and reporting.
- Manage GIA, Group wide and other data used in the portfolio, adhering to GIA standards and relevant Group policies.
Qualifications
- Relevant Degree - Audit / Finance (Min)
- Post Graduate qualification - Audit / Finance (Pref)
- CA (SA) - (Newly Qualified) - Required
Additional Information
Experience Required
- 1 - 2 years: Experience analysing complex sets of data to interpret, visualise and identify trends. Understanding of IT controls.
- 4 - 6 years: Planning and executing audits. Managing and engaging with various stakeholders at a Senior Level. Experience in managing and leading teams with a proven track record of delegating and prioritizing tasks.
Behavioural & Technical Competencies
- Developing Strategies: This competency includes facets of behaviour such as being visionary and establishing effective plans that take into consideration long-term aspects. This competency also includes the need for individuals to focus on identifying trends.
- Taking Action: This competency is about taking action in service of achieving the organisation's goals. It is about being energetic, showing initiative and being action oriented.
- Interpreting Data: This competency is about interpreting data accurately with an emphasis on the processing and interpretation of numbers. This competency also includes the utilisation of technology tools available for data mining and analytics.
- Internal Auditing: The ability to follow a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes in accordance with the IA professional standards to enhance trust and protect organisational value.
- Maintain IA Professional Practices: Knowledge of Internal Audit International Professional Practices and apply them to improve the audit methodology, and as a quality standard for audit engagement deliverables to ensure continuous improvement of the audit function.
- IA Data Analysis : The ability to inspect, transform and model data to inform and support the internal audit process and decision-making
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Job Description
To execute the audit process effectively within relevant stakeholder environments by demonstrating a clear understanding to independently and objectively provide assurance and advice that enables client centric risk management.
- Build strong relationships with relevant internal stakeholders to understand the business and enable the assurance process.
- Contribute to assessing and identifying practices in the scope of audit projects which negatively impact client experience and raise recommendations to improve client experience.
- Adhere to GIA methodology, policies and procedures.
- Contribute to the development and maintenance of a risk-based, resourced, and relevant assurance plan for the product or business area responsible for.
Qualifications
Qualifications, certifications or professional memberships
- Degree (IT/ Computer Science/ Information Systems) - Min
- Certified Information Systems Auditor (CISA) - Min
- Any relevant project management certification (e.g. PRINCE2 Foundation/Practitioner, Certified Associate in Project Management (CAPM)) - Pref
- Certified Information Security Management (CISM) - Pref
- Certified in Risk and Information Systems Control (CRISC) - Pref
- Certified in the Governance of Enterprise IT (CGEIT) - Pref
- Certified Scrum Master (CSM) - Preferred
- Agile Certified Practitioner (ACP) - Preferred
- Additional Information
Experience Required
- 1 - 2 years: Working with data. Experience analysing and interpreting data and understanding IT controls.
- 3 - 4 years: Experience in performing IT general control and application controls reviews, as well as IT process audits. Experience in IT security and infrastructure reviews is preferable.
- 3 years: Experience in performing systems development and project assurance reviews/audits. Experience in systems implementation and enhancement reviews/audits based on agile principles, is preferable.
Behavioural & Technical Competencies
- Articulating Information: This competency is about effectively expressing ideas and concerns, giving presentations, explaining things to others as well as showing confidence in the interaction with other people, both strangers and acquaintances alike.
- Meeting Timescales: This competency involves individuals adhering to time scales and meeting deadlines. The focus is therefore on being reliable at completing tasks and being punctual.
- Developing Expertise: Developing Expertise is about individuals being open to learning as well as maintaining an efficient rate at which they learn. Furthermore, aims to develop relevant expertise can apply productively in service of their organisation's goals.
- Audit Report Writing: The ability to summarise results of audit reviews into findings and recommendations for utilisation by management.
- Internal Auditing: The ability to follow a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes in accordance with the IA professional standards to enhance and protect organisational value
- Maintain IA Professional Practices: Knowledge of Internal Audit International Professional Practices and apply them to improve the audit methodology, and as a quality standard for audit engagement deliverables to ensure continuous improvement of the audit function.
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Job Description
To create a bridge between development and operations by applying a software engineering mindset to system administration. Focusing on operations/on-call duties and developing systems and software that help increase site reliability and performance, while building self-service tools for users that rely on such services. To collaborate with product developers to ensure that the designed solution responds to non-functional requirements such as availability, performance, security, and maintainability; and support and contribute to a small number of products or work streams relating to the design and implementation of Cloud solutions, operating across a number of Service Teams within SBSA. Provide routine maintenance of the current Linux and Solaris infrastructure including OS system patching, OS upgrades, user management, file management etc.
Qualifications
Minimum Qualifications
First Degree: Information Technology
Certification:
-
Red Hat Certified System Administrator (RHCSA) RHEL 8 or RHEL 9
-
Red Hat Certified Engineer – Ansible Automation
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AWS Practitioner or Associate
-
SRE (Site Reliability Engineering)
Experience Required
10 years + Linux System Administration.
- Experience in use, administration and routine maintenance of Linux and Solaris operating systems
- Working knowledge of Host Virtualization, preferably on VMware and AWS
- Experience with VxCFS (Veritas Cluster File System)
5-7 years Software Engineering.
- Be familiar with systems and configuration management tools (e.g. Ansible and Terraform)
- Continuous Integration or Continuous Delivery processes in engineering teams, integrating test automation into various points in a deployment pipeline
- Prior programming background in at least one or more languages: C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl.
3-4 years
- Using production systems and technologies, for example load balancing, monitoring, distributed systems, microservices, configuration management.
- Designing and executing small scale systems automation projects with strong autonomy.
- Be familiar with software engineering best practices such as testing, continuous integration and continuous delivery
- Experience in monitoring and metrics collection tools such as AppDynamics, Prometheus, Nagios and Graphite.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Developing Expertise
- Documenting Facts
- Embracing Change
- Examining Information
- Interpreting Data
- Managing Tasks
- Producing Output
- Taking Action
- Team Working
Technical Competencies:
- Agile Development
- Application Support
- Design Patterns
- DEVOPS
- Infrastructure as Code (IaC)
- Software Containers
- Testing (unit, regression, integration)
- Write Code
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Job Description
The successful incumbent in this role, will be a member of the JSE Equity Sponsor team, which forms part of Mergers & Acquisitions (M&A) team, within the CIB Investment Banking. The role responsibilities will include providing the sponsor team and the M&A team with assistance in terms of, inter alia:
- Liaising with JSE sponsor clients on a day-to-day basis and providing guidance on the application of the JSE Listings Requirements and the Companies Act and regulations, focusing primarily on continuing obligations
- Liaising with the JSE and/or TRP to the extent required
- Drafting of relevant documentation in relation to ongoing JSE Sponsor clients and Transaction Sponsor clients
- Interacting with internal stakeholders, regulators and clients on a daily basis
- Ensuring process efficiency
Qualifications
- Degree in Business Commerce, Finance or Legal
Experience Required
- Must be a JSE Approved Executive
- Minimum 5 years experience in a corporate finance / M&A environment, dealing with JSE Listings Requirement and Companies Act matters
Additional Information
Technical Competencies:
Technical Proficiency -- JSE Approved Executive
- Being fully familiar with the JSE Listings Requirements and Companies Act requirements
- Obtaining an understanding of the regulatory and legal aspects and the application thereof
- Understanding the bigger picture
Project Management
- Pro-actively managing key deliverables and deadlines and being able to work on various projects on the same time (multitasking)
- Being able to identify areas requiring resolutions on complex projects / transactions at short notice
Client / Stakeholder Relations
- Continuously strengthening client relationships through innovative problem solving
- Building & Nurturing internal stakeholder relationships with the corporate finance team members
- Building and strengthening the relationships with ongoing clients as well as potential new clients
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Job Description
We are looking to hire a candidate to work in an exciting, fast paced environment to form part of a high performance team where you will be Developing and Supporting mission critical Card and Payments Digital applications (web and mobile) for the Diners Club SA brand.
As a Full Stack Developer, you will champion software quality and the technical vision for the team and our business, work on large-scale projects and help junior developers grow in their roles.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Studies
Experience Required
- 3-5 years Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
- 3-5 years Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise
Languages:
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Developing Expertise
- Documenting Facts
Technical Competencies:
- Agile Development
- Application Support
- Design Patterns
- DEVOPS
- Infrastructure as Code (IaC)
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Job Description
To shape and lead the strategic employer and employee brand positioning of Standard Bank Group, to create a compelling, distinctive and competitively advantageous human first organizational brand that connects with our targeted communities internally and externally. Direct and drive positive, enterprise level marketing campaigns, activations and experiences to enhance the overall employee value proposition, brand promise and ultimately nurture employees as genuine brand advocates delivering sustainable value.
Qualifications
- Degree, preferably in Marketing, Communications or a related field.
Experience:
- 3-4 years experience partnering with Group Executives in large multinational corporates to elevate their personal brand and key messages throughout the organization, managing complexity emerging from multiple competing priorities and influencing outcomes to achieve the best result for the organization and strong business acumen, understanding how bring business strategy to life using employee brand architecture.
- More than 10 years’ experience in Integrated Marketing and Communication, effective management of a brand, ensuring the best public image of the organisation is seen. Recognised/industry expert in the Communications field, with demonstrated people and culture understanding. Communications strategist with proven experience activating organisational strategy and goals through an integrated marketing plan across multiple geographies, countries and employee bases.
Additional Information
Key Responsibilities:
- Shape and develop the employer and employee integrated marketing & communications strategy in line with overall Group Brand. Lead the conceptualization, development and implementation of a 3-5 year Marketing and Communications strategy aligned to deliver on the Standard Bank Group People & Culture strategic objectives.
- Partner with the Group People & Culture officer and senior People & Culture Executives to translate Group goals and strategies into innovative experiences that anticipate employee needs, encourage participation, employee engagement and foster a culture of transparency and collaboration. Contribute to the development of the employee brand, take accountability for the marketing and communication plans and related processes to grow the employee brand and position the messages optimally to underpin employee value proposition both internally and externally.
- Conceptualize and execute Group-wide employee related initiatives and experiences through impactful communications, campaigns and events. Provide guidance and minimum standards from a group perspective to help guide Business Unit and Africa country employee communication alignment to ensure consistent messaging in communicating with over 50 000 employees.
- Proactively communicate strategic initiatives and organizational changes in an engaging and inspiring manner to position Standard Bank Group as an employer of choice. Develop and lead the implementation of communication plans that pre-emptively addresses potential employee concerns and inspire alignment. Analyze external brand and media trends to enhance the organization's reputation as an employer of choice and mitigate potential risk or reputation issues in partnership with internal reputation management owners.
- Proactively partner the Chief People & Culture Officer to serve as a spokesperson on relevant people related matters in the media and build a strong media profile. Accountable for ensuring the full value chain is managed though a holistic integrated brand and communications approach, both internally and externally.
Behavioral Competencies:
- Articulating Information
- Challenging Ideas
- Convincing People
- Developing Expertise
- Developing Strategies
- Directing People
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Making Decisions
- Providing Insights
- Team Working
Technical Competencies:
- Brand Reputation Management
- Employee Brand Engagement
- Employee Marketing and Communication
- Internal Communication Channels
- Planning, Forecasting and Budgeting
- Write Effective Communications
- Written Communication
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Job Description
- To assume the oversight of all Foreclosure, operational and compliance aspects of the Foreclosure portfolio.
- To assist to ensure that staff are competent and adequately trained and mentored and that the correct culture and leadership qualities are maintained.
- This includes the running of Foreclosure workshops internally.
- To optimally, effectively and efficiently manage the Foreclosure portfolio, applying the Foreclosure process whilst at the same time maintaining the integrity and reputation of the Bank.
- To ensure that all risks in the process are properly considered and reported upon.
- To ensure adherence to all policies and procedures relating to compliance, regulatory, operational, procedural, reputational and legal risks.
- To review, investigate report and escalate high risk defences and allegations.
- To take timeous action (within mandate) to protect the interests of the bank.
- To contribute to and support the strategic goals and vision of Credit Rehabilitation and Recoveries.
- To settle or restructure facilities (wherever possible) in consultation with operations, the debtor and the attorneys.
- To consult with counsel/witnesses and attend court and to testify (where required) any other action in order to facilitate the proving of the banks case.
To consider, evaluate and approve/reject all settlement proposals (within mandate) and to refer to higher authority (where appropriate)
Qualifications
- Completed Matric
- Legal degree required (LLB preferable)
- Admitted Attorneys
- Admitted Conveyancer will be beneficial
Experience
- 5-7 years post qualification experience
- 5-7 years personal experience in litigation (civil)
- 3-5 years personal experience in Foreclosure litigation
- 3-5 years personal experience in leading/ managing a team of staff (>10) with sound people practices
- 3-5 years personal experience in operational management
Additional Information
Behavioral Competencies
- Articulating Information
- Checking Details
- Documenting Facts
- Establishing Rapport
- Examining Information
Technical Competencies
- Contract Management
- Financial Industry Regulatory Framework
- Legal Advisory & Interpretation
- Legal Drafting
- Legal Knowledge
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Job Description
The Officer, Regulatory Reporting & Customer, will be responsible for verifying, validating, controlling, and reporting all regulatory requirements concerning Know Your Customer and Anti-Money Laundering, as well as all client relationships based on regulatory requirements, policies, business rules, and legal frameworks in accordance with Risk Management Compliance Plan.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree, Minimum NQF Level 7 or equivalent qualifications
Field of Study: Business Commerce, Law degree
Experience Required
Compliance Risk Management
5-7 years Insurance experience with at least 1 year’s exposure in regulatory related functions and client engagement.
Good understanding of KYC methodology, and regulatory framework
Experience performing thorough analyses of customer information.
Experience and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Stakeholder engagement experience
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Convincing People
- Making Decisions
- Documenting Facts
- Examining Information
- Following Procedures
- Interpreting Data
- Meeting Timescales
- Understanding People
- Team Working
- Upholding Standards
Technical Competencies:
- Anti Money Laundering Methodology
- FIC Reporting
- Evaluation of Internal Controls
- Execute AML compliance
- Financial Industry Regulatory Framework
- Promote Good Governance, Risk & Control
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Job Description
To acquire new quality merchants that require merchant solutions and to maximise business
development opportunities with existing merchants to ensure sustainable and profitable relationships.
As a consultant of Group Card and Emerging payments ensure the acquisition and the influencing of sales of all Group Card and Emerging Payments products and solutions
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Minimum 2 years banking experience is also required for the role in Merchant Solutions.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Documenting Facts
- Embracing Change
- Empowering Individuals
- Establishing Rapport
Technical Competencies:
- Product Knowledge
- Product Related Systems
- Customer Acceptance and Review
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Job Description
- To enable a positive workforce experience for Group CoEs or designated business unit/corporate function/geography, by solutioning to address requirements. To partner with relevant stakeholders, driving efficiencies and commercial viability across design, development and delivery of learning experiences within Personal & Private Banking. To understand strategy and shifts in CoE practice, implementing end-to-end solutions, prioritising and aligning CoE initiatives implemented, to address needs.
Qualifications
Minimum qualifications
- Degree in Social Science or equivalent.
Experience required
- Minimum of 8-10 years demonstrated workplace experience in Learning.
- Prior experience in adopting learning innovation tools to curate pioneering, digitally enabled and integrated learning solutions.
- Experience in analysing trends in local and international digital innovation, and preparation of analytics and metrics using insights to support the forecasting of future changes in CoE practices, processes, and solutions.
- Must have experience focusing on partnering with business stakeholders, taking a commercial approach, using data & insights.
- Experience within a multinational company working with and influencing senior management teams on Learning matters in a complex environment.
- Track record of successfully implementing integrated, effective Learning solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
Additional Information
Behavioural Competencies
- Generating Ideas
- Developing Strategies
- Providing Insights
- Establishing Rapport
- Embracing Change
- Team Working
Technical Competencies
- Solution Design
- Solution Delivery
- Workforce insights
- Decision Making
- P&C Solution Marketing
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Job Description
Support the facilitation of the valuation of all agribusiness types of properties for lending purposes. Be responsible for the control of all administration Agribusiness Valuations.
Qualifications
Minimum Qualifications
Type of Qualification: Diploma
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Agribusiness
Business & Commercial Banking
3-4 years
- Be registered at the South African Council for the Property Valuers Profession as either a Candidate Valuer or a Professional Associated Valuer. Thorough knowledge of all valuation methods / methodology. Able to do complex valuation calculations e.g. discounted cash flows etc. Knowledge of the agricultural property markets.
Additional Information
Behavioral Competencies:
- Articulating Information
- Checking Details
- Conveying Self-Confidence
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Following Procedures
- Impressing People
- Managing Tasks
- Providing Insights
- Upholding Standards
Technical Competencies:
- Data Management (Administration)
- Dispute Resolution
- Legal Knowledge
- Managing Knowledge Assets
- Physical Inspection
- Process Governance
- Supplier Relationship Management
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Job Description
In an ever-changing global landscape, our ability to deliver cutting edge financial products and services on digital platforms, is key to the success of our franchise. CIB Technology is the backbone of the Corporate Banking businesses of Global Markets, Transaction Banking and Investment Banking. The intense, high-performance environment of Global Markets and Transaction Banking makes partnering with these areas particularly exciting. As the technology partner, the solutions we provide enable the processing of multi-million-rand transactions by these businesses. Additionally, CIB Technology empowers our business with a technology landscape that services non-retail customers which include Banks, public institutions, corporates, and asset managers to name a few and facilities various transaction types, from high frequency trading (Algorithmic trading) with low values, to low frequency trading, high value payments to complex structured products.
Our graduate programme aims to attract talent that not only displays sound technical knowledge and skills, but who can be groomed into thought leaders and trusted partners. We blend theoretical learning of hard and soft skills with practical experience. Your learning journey will be supported through several rotations, where you will be exposed to the end-to-end life lifecycle of the CIB Technology business.
As part of our 2025 graduate intake, we are looking for passionate individuals, who have explored the realm of experience design and are enthusiastic and are eager to challenge the status quo and shape exceptional client experiences within the financial services industry.
Why Experience Design Matters:
In today's rapidly evolving landscape, client experience reigns supreme. At Standard Bank CIB, we understand that exceptional experiences are not just desirable; they're essential for maintaining a competitive edge. That's why we're investing in Experience Design – a discipline that integrates creativity, technology, and empathy to craft seamless and meaningful interactions across all touchpoints.
The Role:
As a participant in our Experience Design Graduate Programme, you will be at the forefront of innovation, working alongside industry experts to:
- Conceptualise and design intuitive digital platforms and products that enhance the banking experience for our clients.
- Collaborate with cross-functional teams to translate user insights and business requirements into innovative design solutions.
- Utilize cutting-edge design tools and methodologies to prototype, iterate, and refine user interfaces and interactions.
- Champion user-centric design principles throughout the organisation, driving a culture of continuous improvement and excellence.
Upon completion of the graduate programme, you will have the necessary knowledge, skills, and experience to kick-start your career and to find a home in CIB Technology, where you can thrive and contribute to the broader success of the Standard Bank Group.
Qualifications
Post Graduate qualification (Completed or completing in 2024)
- Design Studies,
- Information Systems,
- Computer Science,
- Graphic Design,
- Interaction Design,
- Human-Computer Interaction,
- User Experience Design,
- or a related field.
Experience Required
- Participation in relevant workshops, conferences, or online courses related to finance and design is a plus.
- At maximum 2 years of experience in a design-related role, preferably within the finance industry or in a corporate setting. Experience working in startups or design agencies is advantageous.
- Candidates must submit a link to online portfolio showcasing their design work. Portfolios should demonstrate proficiency in designing for web and mobile platforms, including examples of user interfaces, user experience flows, and interactive prototypes.
- Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, XD) and Sketch. Familiarity with prototyping tools like Figma is preferred. Basic understanding of front-end development technologies (HTML, CSS) is a plus.
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Job Description
If you are passionate about learning and gaining valuable workplace skills in any area within Insurance, this Internship Programme will enable you to grow in this specialised field. Under the mentorship of our Insurance Leads you will gain experience regarding various solutions within insurance streams which include, but are not limited to
- Understanding the full value chain of Insurance Service
- Customer Service
- Project development
- Procurement processes
- Understanding operations
- Analyse and process information
- Understanding Customer Demands and providing appropriate solutions
Qualifications
- Completed Matric with Mathematics or Mathematics Literacy
Additional Information
- Must be a South African Citizen
- Must be between the ages of 18 and 30
- Not registered on any other learnership
- Not studying at any other institution
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Job Description
To specifically attend to client’s complaints on behalf of the company for the short - term and long - term insurance and FAIS Ombudsman Complaints. To handle Standard Bank Insurance Brokers Short Term Complaints. To provide and facilitate informed, helpful, educative solutions to aggrieved clients to overturn their service experience journey from unsatisfactory to satisfactory and to provide long term solution to the business whilst acting as the custodians of Treating Customers Fairly.
Qualifications
- Completed Matric
- A Business related qualification would be an advantage
Experience
- 2 years’ industry related experience for both short term/long term
- 2 years’ working experience with responses to the ombudsman
- Broad personal lines insurance experience
Additional Information
Behavioral Competencies
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Developing Expertise
- Examining Information
Technical Competencies
- Active Listening
- Difficult Calls Management
- Electronic Communications & Devices
- Query Resolution
- Risk Awareness
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Job Description
To specifically attend to client’s complaints on behalf of the company for the long - term insurance. Experience with Ombudsman complaints is an added advantage
To provide and facilitate informed, helpful, educative solutions to aggrieved clients to overturn their service experience journey from unsatisfactory to satisfactory and to provide long term solution to the business whilst acting as the custodians of Treating Customers Fairly. To help client via all platforms i.e., Call Centre, social media and Executive.
Qualifications
- Completed Matric
- A Business related qualification would be an advantage
Experience
- 2 years’ industry related experience for both short term/long term
- 2 years’ working experience with Assurance products ( Funeral & Credit Life)
- Broad personal lines insurance experience
- Experience with responses to the Ombudsman office.
Additional Information
Behavioral Competencies
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Developing Expertise
- Examining Information
Technical Competencies
- Active Listening
- Difficult Calls Management
- Electronic Communications & Devices
- Query Resolution
- Risk Awareness
Method of Application
Use the link(s) below to apply on company website.
- Manager, Internal Audit - Corporate Functions
- Auditor, Internal, IT
- Engineer, Linux Reliability
- JSE Sponsor, Investment Banking
- Developer, Full Stack (Java & Angular)
- Head, Brand & Marketing, People & Culture
- Manager, Foreclosure
- Officer, Regulatory Reporting & Customer
- Consultant, Merchant Solutions
- Partner, Learning, People & Culture, Personal & Private Banking
- Advisor, Agriculture - Mbombela
- CIB Technology Graduate Programme - Experience Design
- Learner, Insurance Business
- Complaints Specialist – Broker and FAIS Complaints
- Complaints Specialist - Assurance
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