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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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Job Description
To specifically attend to client’s complaints on behalf of the company for the short - term and long - term insurance and FAIS Ombudsman Complaints. To handle Standard Bank Insurance Brokers Short Term Complaints. To provide and facilitate informed, helpful, educative solutions to aggrieved clients to overturn their service experience journey from unsatisfactory to satisfactory and to provide long term solution to the business whilst acting as the custodians of Treating Customers Fairly.
Qualifications
Experience
Additional Information
Behavioral Competencies
Technical Competencies
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