Current Vacancies at Gen Re

Main Purpose of the Role

The successful candidate will have responsibility for all Human Resource matters for the South African subsidiary and will report into the Regional HR Manager based in the UK and locally to the Joint-Managing Director.  HR professionals in Gen Re serve as key members of the local management team and regularly advise senior management and the local Board of Directors on employment matters, training and development, talent management, and compensation practices. 

Together with the business you will be responsible for ensuring that there is the necessary human resources to appropriately execute the business strategy, and to develop and implement programs and practices to attract, retain and motivate our staff in furtherance of that strategy in an ethical and transparent manner.  This role is ideal for an HR generalist who enjoys being involved in all aspects of the HR function.

Context of the Role

• Provide support, advice, and guidance, including on matters of employment legislation, internal policies and procedures, and best practice.
• Ensure that HR policy and procedures remain current, fit for purpose and in compliance with legal obligations.
• Contribute to fostering a positive working environment. Driving the creation of healthy relationships within the organization.
• Lead and coordinate employee relations matters (capacity, disciplinary, grievance, redundancies etc.) to ensure it is managed efficiently, professionally and in line with the relevant employment law and policies and procedures.
• Responsible for the recruitment and selection process, including preparation of job descriptions and drafting of advertisements, processing applications, overseeing shortlisting procedures, scheduling of interviews, and being the first point of contact for applicants.
• Undertake and oversee the onboarding and offboarding procedures.
• Provide oversight and support to the appraisal processes, ensuring correct application of policies and procedures and record maintenance.
• To maintain accurate and confidential staff records in compliance with data protection regulations.
• Work with the finance team on the monthly processing of payroll and liaising with third parties in relation to staff benefits.
• Work with the finance team on any staff related regulatory reporting as required by all relevant laws in South Africa, including but not limited to Stats SA, INSETA, FSC, DoEL etc.
• Ownership of BBBEE certification and annual verification process, done in collaboration with various internal departments
• Contribute to the development and implementation of the annual staff training planner, including sourcing external trainers and resources, and within specified budgets.
• Support change management process, and participate in the implementation of specific projects, procedures, and guidelines to help align staff with the strategic goals of the organisation.
• To undertake such other duties commensurate with the nature of the post as may reasonably be required.

Qualifications & Experience

• Experience in an HR Generalist role is essential
• Experience of working as the sole HR practitioner within an organisation is desirable
• Experience of working in the Financial Services sector is desirable
• Sound knowledge of current employment law and regulations, and best practice in HR management
• Strong communication, interpersonal and influencing skills
• Resilient, with ability to remain calm and measured under pressure
• Friendly, approachable with a high degree of professionalism and personal integrity; ability to exercise complete discretion
• Collaborative, flexible and adaptable, with willingness to proactively embrace change
• Comfortable in exercising a high degree of initiative, self-motivation and organisation, and professional judgement
• High level of competency in the use of IT, especially MS Office

Closing Date

• 30 August 2023

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Are you a dynamic and motivated individual looking for an exciting opportunity to make an impact in the Life/ Health insurance industry? Do you thrive in a fast-paced environment where your analytical skills and business acumen can shine? This is a varied role which encompasses different aspects of the responsibilities of the actuaries within GRSA. This is a self-starting, client relationship role which demands the building of new business with the management of successful relationships, not only with clients but within the organization. 

 Key Responsibilities

• Manage and build Gen Re’s client portfolio
• Drive an understanding of the financial and risk management needs of client portfolio and strategize solutions/products to meet those needs
• Lead the negotiation of contractual work
• Enhance and propose the Life/Health marketing strategy
• Ensure quality and competitiveness of quotations and tenders
• Build and leverage C-Suite relationships both internally and externally
• Proactive involvement in industry events
• Represent Gen Re in industry forums – be known as an industry expert
• Create and deliver presentations and articles
• Support the workflow of the Business Development and Pricing Team to ensure quality, execution, and timeliness of work

Qualifications & Experience

•  We are looking for an individual who has proven experience building profitable business in a collaborative and inclusive manner. An individual who is a qualified actuary (FASSA) with reinsurance experience.

 Requirements

• The ability to build strong relationships with a wide range of people, both internally and externally
• Strong communication skills including verbal and written skills including the ability to summarize complex information clearly and concisely
• The ability to work in a methodical manner with good analytical skills
• Able to work under pressure in meeting internal and external deadlines
• Strong problem-solving skills, particularly when in new situations or dealing with clients
• Consistent pursuit of excellence in execution and delivery
• Excellent numerical and analytical skills
• Proficiency in actuarial and/ or statistical software and advanced knowledge of spreadsheet applications
• Ability to work with minimum supervision
• Prior work experience in pricing, product development or reinsurance
• Innovative and willingness to continually improve on processes and systems being used
• Must display client focus, creativity, intuition, integrity, decisiveness, collaboration, accountability and be prepared to represent the Gen Re with professionalism.
• Ability to prioritize, while remaining flexible to deal with changing work demands

Apply now and embark on an exciting journey with endless possibilities! Closing Date: 31 July 2023

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The Role

• This position reports to the Claims Manager for the Life Health Claims Team. The Claims Specialist will be responsible for the delivery of Gen Re’s claims proposition in South Africa and sub-Saharan Africa. This includes, but is not limited to, the assessment of reinsurance liability, training development and delivery, audit activities as well as representing the company by way of presentations and seminars at various Gen Re and industry meetings and conferences as requested.

The Claims Management team exists to assist in the Company’s management of profitable reinsurance business.  It does this by:

• Making correct claims decisions including which claims are valid & which are not valid and which claims can be rehabilitated.
• Undertaking focused research, which will generate competitive advantage through superior understanding of risk.
• Creating an image of the company as a thought leader through client meetings, articles, and presentations.
• Monitoring client claims management practices and ensuring they remain rigorous.

The role entails:

• Assess and administer claims from a variety of product lines, including Life, Critical Illness and Disability Claims according to the Gen Re Claims philosophy and standards
• Provide Claims support to the new treaty quotation process
• Support the marketing of Gen Re Claims service and expertise
• Develop and implement the Gen Re Claims training programme
• Participate in client audits, evaluating procedures and suggesting potential improvements
• Build on the existing relationships of the Gen Re Claims Team’s Internal and External Clients
• Conduct research and remain up to date with latest claims trends across the globe
• Produce articles and presentations for Gen Re publications and events
• Maintain Industry involvement through membership of relevant industry committees

Experience & Qualifications

• We are looking for top applicants that have a University Degree in Occupational Therapy, Physiotherapy, or any other appropriate Allied Health profession and/or relevant work experience. Applicants need to have at least 5 10 years working experience assessing claims in a life insurance or reinsurance environment.

Requirements

• Excellent oral and written communication skills
• Ability to produce quality work in a timely manner
• Ability to work both independently, and in a team environment
• Strong analytical skills
• Ability to work in challenging situations with an ability to multi-task, be flexible, adaptable and a self-starter
• Strong attention to details
• Highly developed interpersonal skills
• Ability to remain calm under pressure
• Solid software skills
• Fluent English, a second language would be advantageous

Closing Date
21 August 2023