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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
go to method of application »
Dis-Chem Pharmacies’ Soshanguve store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning. Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%
Job Specification…
Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.
A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- The sale of Schedule 1 medicines or scheduled substances.
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
- Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
- Any other duties assigned to them by the Dispensary Manager.
- Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Assist with call centre scripts and patient service telephone calls.
- Provide information to individuals in order to promote health.
- Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Receive dispensary stock in accordance with the SOP set out by the company.
Competencies
Essential:
- English and 2nd language – Read, write and speak.
- Time management, deadline driven, dealing with pressure, attention to detail.
- Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
- Computer, numerical skills.
Advantageous:
- Retail FMCG, Dis-Chem front shop experience and a good performance record.
- Drug and family planning and complementary medicine.
- 3rd
- Unisolv, SAP and E-Scripting.
go to method of application »
Dis-Chem Pharmacies has an opportunity available for a Sales Channel Administrator (Paid Media) to join their team based in Midrand. To liaise with Category Buyers and Suppliers to effectively plan, coordinate and execute weekly online promotions and ensure advertising is secured for both print and digital publications and all deadlines are adhered to.
Minimum Requirements
Essential:
- Grade 12 – Matric or Senior Certificate
- 1 - 2 years working experience in Advertising or Promotions
- Tertiary qualification in Sales and Marketing
Job Description
- Assist with the planning of weekly online promotions and to determine the type of promotional offers that would be most effective in line with specific promotional themes and trends.
- Source deep discounted deals from suppliers and buyers to feature in the weekly online promotions in line with the promotional themes and ensure all deadlines are adhered to.
- Send out marketing communication to communicate promotions to all stakeholders.
- Compile a deal sheet and ensure all offers are approved by Category and once finalized send to all relevant departments to ensure promotions are successfully executed.
- Ensure that the booking forms are complete and accurate at all times.
- Ensure all products on promotion are listed online with images and sufficient stock levels.
- Track sales results and effectiveness of promotional offers in the different categories.
- Send post promotion sales reports to buyers and suppliers.
- Responsible to send sales to Accounts to bill suppliers.
- Ensure that all relevant documents are saved on the relevant share drives
- Build and maintain good relationships with suppliers and internal departments.
- Source advertising for both print and digital publications in line with specific content planned, promotions, product launches, awareness and brand building initiatives.
- Effectively communicate with suppliers, buyers and co-departments regarding relevant marketing / advertising opportunities.
- Ensure deadlines, budgets and targets are adhered to.
- Compile booking forms; keep booking schedules updated and accurate at all times and liaise with suppliers and ad agencies to ensure all marketing material is submitted on time.
- Responsible to proof-read advertising material and ensure the approval processes are adhered to and any amendments on artwork are implemented.
- Ensure that all relevant documents are saved on the relevant share drives.
- Ensure products advertised on the digital publications are listed online.
- Create trackable UTM links for all product mentions and artwork.
- Send post campaign reports on the results of the advertising activities to advertisers.
- Ensure billings are done on marketing by vendor and all other advertising activities.
- Ensure implementation of best practice guidelines and follow company processes.
- Compile any ad-hoc reports for management when required.
- Keep abreast of industry trends to contribute towards the quantitative and qualitative research and identify opportunities to enhance customer experience and grow market share on digital and print platforms.
- Analyse all digital activities and develop recommendations based upon the performance results and effectiveness in meeting business objectives.
- Utilise various Web analytic tools to measure the performance of campaigns.
- Serve as the key liaison between the marketing department and online department, master data, buyers, suppliers and other internal departments.
- Build and maintain good relationships with all stakeholders.
- Liaise with stakeholders responsible for inbound workflow on new and upcoming work to effectively plan this into the current schedule.
- Effectively communicate regarding marketing campaigns, requirements and deadlines to internal and external stakeholders and team members.
- Provide proof of execution on launch of campaigns.
- Provide full campaign report to suppliers at end of campaign.
- Monitor results of digital marketing campaigns and report any successes or shortcomings to the manager.
- Ensure that daily tracking document and all booking and finance schedules are updated daily.
Competencies:
Essential:
- Able to conduct multiple complex tasks simultaneously and be highly productive without needing much supervision. High attention to detail, analytical and effective in time management and project coordination.
- Effectively communicate and interact with other team members. Diligent, reliable, honest and trustworthy. Ability to build and maintain good relationships with staff and suppliers. Effectively plan and organize daily, monthly and annual activities. Problem solving and initiate action. Adaptable.
- Effectively accomplish tasks by considering all aspects involved and adhering to all processes.
- Read, write and speak fluently in English. Be able to communicate accurately both verbal and written with all stakeholders.
- Understanding tools, skills and concepts of marketing acumen.
- Positivity, Accountability, Goal alignment; Priority setting and organizational skills,
- Time management, Stress Management, Strategic planning, Decision making, Problem Solving, Negotiation
- Microsoft – Word, Excel, PowerPoint, Outlook, Google Analytics, Design tool, Adobe suite, Project management tools,
go to method of application »
Dis-Chem Pharmacies has an opportunity available for a Pharmacist Intern for their Valley View store. The purpose of this Internship is to equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and promoting the notion of quality lifelong learning.The provision of pharmaceutical care by taking responsibility for the patients medicine related needs and being accountable for meeting these needs.To provide excellent customer service
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm - 4 year
- Computer literate – MS Office
Advantageous:
- Work during degree – holiday work
- Unisolve and E-Scripting.
Function and Duties:
- Pharmacist intern may provide or perform all the services or acts pertaining to the scope of practice of a pharmacist's assistant registered in the category pharmacist's assistant (post-basic) under the direct personal supervision of a pharmacist in a pharmacy.
- the sale of Schedule 1 and Schedule 2 medicines or scheduled substances;
- assist with the compounding, manipulation or preparation of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist;
- assist with the manufacturing of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist;
- the re-packaging of medicine;
- the distribution and control of stock of Schedule 1 to Schedule 6 medicines or scheduled substances;
- the ordering of medicine and scheduled substances up to and including Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance;
- the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist;
- the provision of instructions regarding the correct use of medicine supplied; and
- the provision of information to individuals in order to promote health.
- Pharmacist intern may, for the purposes of education and training, provide or perform all of the services or acts pertaining, to the scope of practice of a pharmacist under the direct personal supervision of a pharmacist in a pharmacy
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Counsel.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labeling off medication and be aware of common dosages as well as important drug interactions.
- Give accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Ensure that all prescriptions entered, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager.
- Explain all medical aid cost to patients, including difference between medical aid and cash / shelf price, if applicable.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Take note of any messages on the customer profile and take suitable action.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Assist with scheduled stock takes.
- Exercise stock and asset control.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy.
Competencies:
Essential:
- English and second language – Read, write and speak
- Application of knowledge gained as per university B.Pharm curriculum
- Good communication skills, listening skills
- Customer service/focus
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management and adherence to deadline
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- Registered with Pharmacy Council – South African or valid work permit
- Clear credit and criminal records
go to method of application »
Dis-Chem Pharmacies has an opportunity available for a Pharmacist Intern for their Vaal Mall store. The purpose of this Internship is to equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and promoting the notion of quality lifelong learning.The provision of pharmaceutical care by taking responsibility for the patients medicine related needs and being accountable for meeting these needs.To provide excellent customer service
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm - 4 year
- Computer literate – MS Office
Advantageous:
- Work during degree – holiday work
- Unisolve and E-Scripting.
Function and Duties:
- Pharmacist intern may provide or perform all the services or acts pertaining to the scope of practice of a pharmacist's assistant registered in the category pharmacist's assistant (post-basic) under the direct personal supervision of a pharmacist in a pharmacy.
- the sale of Schedule 1 and Schedule 2 medicines or scheduled substances;
- assist with the compounding, manipulation or preparation of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist;
- assist with the manufacturing of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist;
- the re-packaging of medicine;
- the distribution and control of stock of Schedule 1 to Schedule 6 medicines or scheduled substances;
- the ordering of medicine and scheduled substances up to and including Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance;
- the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist;
- the provision of instructions regarding the correct use of medicine supplied; and
- the provision of information to individuals in order to promote health.
- Pharmacist intern may, for the purposes of education and training, provide or perform all of the services or acts pertaining, to the scope of practice of a pharmacist under the direct personal supervision of a pharmacist in a pharmacy
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Counsel.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labeling off medication and be aware of common dosages as well as important drug interactions.
- Give accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Ensure that all prescriptions entered, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager.
- Explain all medical aid cost to patients, including difference between medical aid and cash / shelf price, if applicable.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Take note of any messages on the customer profile and take suitable action.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Assist with scheduled stock takes.
- Exercise stock and asset control.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy.
Competencies:
Essential:
- English and second language – Read, write and speak
- Application of knowledge gained as per university B.Pharm curriculum
- Good communication skills, listening skills
- Customer service/focus
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management and adherence to deadline
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- Registered with Pharmacy Council – South African or valid work permit
- Clear credit and criminal records
go to method of application »
The Local Choice Head Office has an opportunity available for a Field Service Advisor to join their team in Delmas. The main purpose of this role will be to act as a TLC franchise representative by implementing and maintaining all aspects of the TLC franchise system within responsible stores.
Minimum Requirements…
Essential:
- Grade 12 / Matric with Accounting and Mathematics
- 2 – 5 years’ experience in a store retail management discipline
Advantage:
- Sales/Marketing/Operations Management diploma/ Degree
- Experience within a pharmacy environment
Job Specification…
- Ensure that operational standards and operating systems are adhered to as per the Franchise Agreement and Operations Manual.
- Conduct regular store visits in line with the FSA checklist and offer feedback and corrective support to Franchisee.
- Monitor store-ordering processes and ensure stock levels flow through effective planning.
- Ensure that the merchandising is accurate and that corrective action is taken, if required.
- Liaise with pharmacy regarding planned and suggested orders and external suppliers.
- Ensure that all required TLC corporate identity (CI) for stores is updated and visible e.g. signage, uniform etc.
- Administer ongoing training in store to ensure that franchisee and staff attend all required training e.g. Choice card functions, ordering broadsheet products, marketing etc.
- Monitor and support franchisee with the TLC choice card implementation and performance.
- Coach and guide TLC franchisees in terms of operational requirements such as human resources, training, finances etc.
- Assist franchisee where needed with performance management and disciplinary procedures in store.
- Review store BI reports and discuss with management to establish operational support required.
- Drive store compliance and ensure operational standards and procedures are adhered to by franchisee.
- Maintain continuous communication with store and ensure all queries and concerns are addressed.
- Recommend improvements and implement new processes and programs where necessary
- Effectively manage field services issues, stock management and merchandising requirements for all franchisees.
- Participate in TLC store opening (conversions or new stores) projects and ensure operational logistics with the franchisee are in place.
- Analyse new store operational requirements and devise operational support plan.
- Implement all new business integration project plans from start to finish.
- Coordinate activities related to the receiving and pricing of stock in preparation for the opening of the store.
- Ensure relevant staff is trained on systems and operations as per agreement.
- Ensure that any rising issues or concerns are managed or escalated to the project team and resolved efficiently.
- Implement all TLC franchisee marketing and advertising campaigns at store level, in conjunction with the Marketing Department.
- Communicate and ensure that franchisees are aware of the campaign.
- Ensure that all in store collateral is correctly displayed and implemented.
- Ensure store staff is trained and able to sell/market the assigned campaign.
- Oversee the stores financial performance to ensure a profitable franchise model.
- Evaluate and analyse store financial benchmarks and turnover figures monthly and provide recommendations for improvements.
- Communicate negative growth immediately and manage recovery plans, in conjunction with the Franchisee and TLC management team.
- Disseminate, collate and report all relevant information between stores and HO in a manner that encourages goal congruency.
- Assist the franchisee with any reasonable duties in the trading routine and optimising the operations of the store.
- Drive in store continuous improvement targets that relate to the portfolio’s direct responsibility.
- Planning work schedules, including weekly and monthly timetables to ensure alignment with store support.
- Provide excellent service and maintain goodwill with all assigned TLC franchise stores’ customers.
- Strengthen relationships with franchise partners and monitor their business and store performance.
- Ensure that franchisee and staff are kept informed of all related information.
- Provide continuous feedback and support as per store requirements and queries.
- Leverage internal business partners to support the operations of the assigned stores.
- Analyse and monitor monthly store performance reports and identify proposed solutions.
- Compile weekly and pre-planning reports as well as submit them to management.
Competencies
Essential:
- Computer Skills – Excel, PowerPoint, Outlook
- Essential: English & Afrikaans – read, write and speak well
- Strong verbal and written communication skills, including the ability to draft professional correspondence.
- Excellent telephone manner and language communication skills
- Professional and friendly demeanor with exceptional interpersonal skills
- Ability to work independently and proactively
go to method of application »
Dis-Chem has an opportunity available for a Store Manager for their Beacon Bay (New Store) Store .You will be responsible for the overall store profitability.Ensure compliance with the brand values of the company in
all aspects in store.Management of key store operating pillars.
Minimum Requirements:
Essential:
- Grade 12 - Matric or Senior Certificate
- Minimum 5 - 8 years retail experience with 2 – 5 years supervisory/management experience
Advantageous:
- Diploma or Advanced Certificate in Management or BCom Degree, Retail Management Diploma or relevant Commercial qualification
- Minimum 2 years’ experience in Unisolv /SAP / Qlikview. Previous experience with Kronos
Job Description:
Financial Management
- Assist with budget preparation and maintenance in the store
- Allocate store funds and defining financial objectives
- Maintain statistical and financial records
- Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc including all cash held on site
- Optimize the store's profitability
- Participate in daily operational and sales activities to achieve customer service and business growth objectives
- Oversee pricing and stock control
- Ensure all expense related items are controlled and managed within budget
- Ensure all expense related stock is adjusted to the correct GL accounts on monthly basis - Ensure the ordering and monitoring of expense related items within the store
Customer Service
- Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures
- Resolve customer problems in a timely manner
- Address customer and employee satisfaction issues promptly and in person
- Develop professional relationships with all customer contacts
- Ensure high levels of customer’s satisfaction through excellent service
- Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
- Ensure that the customer request system is operational and actioned on a daily basis
- Ensure the accurate manual processing of points to customer accounts
- Report and encourage new loyalty signups continuously
Merchandising
- Take personal responsibility to ensure that all sales assistants adhere to merchandising standards set
- Ensure that Promotional stock and displays are planned, implemented and maintained at least 24 hours before promotions break
- Adhere to all labelling, pricing and layout standards and ensure that sales assistants adhere to these standards
- Approve promotional materials and displays
- Maintain outstanding store condition and visual merchandising standards
- Plan and implement shop merchandising, layout and the customer traffic flow as to maximize sales, customer satisfaction, and appearance and brand image
Sales Targets
- Ensure promotions are effectively executed.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Design effective strategies to maintain inventory levels at all times and manage all work according to store policies and procedures.
Stock and Inventory Management
- Total management of store inventory, including but not limited to planning, implementation, investigation and reporting on all store inventory counts
- Manage and ensure regular ordering of stock and maintain correct stock levels
- Oversee the management of store shrinkage, stock flow to the floor and consumables expense
- Conduct the investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors
- Investigate and verify manual purchase processed against the business unit
- Minimize, investigate, correct and report on business unit negative stock on hand
- Minimize, investigate and report in business unit dormant stock - Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
- Daily management of out-of-stock, to ensure maximum stock on the shelves
Cash Office and Point of Sale Operations
- Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures
- Ensure the accuracy and completeness of branch transactions.
- Manage cashier service level.
- Control overtime.
- Following of cash collections procedures as detailed in the standard operation procedures.
- Manage price overrides to ensure it is kept to a minimum.
- Reconcile the physical daily takings to the Unisolv run report
- Reconcile the physical tender takings to the physical tenders banked
- Declare all variances in your cash up report
- Analyse all variances per tender type and per cashier
- Include all relevant supporting documentation including but not limited to cash vault and bank deposits; cash collection slips, credit card slips and summary settlements, trade root reports, coupons, vouchers and relevant till slips.
- Analyse, interpret and report on all incomplete dockets, price overrides, negative sales, line voids, tender ups, and document voids and points reversal.
- Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels
- Control and balance the petty cash daily ensuring all control measures are in place.
- Prepare and submit the petty cash summary for submission for reimbursement.
- Conduct random checks on cashier floats for balancing on a daily basis
- Manage cash on hand
Operational Management
- Maintain a safe environment with proper lighting, signage and disability access
- Oversee security, fire prevention and other safety systems
- Plan and oversee all repair, installation activities and overall building maintenance within the store
- Manage and maintain relationships with contractors
- Oversee day-to-day operations of the store and provide guidance
- Job Description
- Store Manager BC
- May 24, 2022
- Ensure day-to-day management of all aspects of the store, ensuring that it is trading effectively.
Administration and Reporting
- Maintain and oversee accuracy of records associated with cash, receipts, inventories and employee attendance
- Maintain and oversee complete store administration and ensure compliance with policies and procedures
- Report on buying trends, customer needs, profits etc
- Adhere to all company and business unit deadlines
- Adhere and familiarize yourself with policies, code of conduct and standard operating procedures
- Always represent the Brand in all communication (verbal and written) with external and internal stakeholders.
Receiving and Capturing
- Total management of the goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions.
- Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by, effective monitoring, implementation and evaluation of adherence of company internal control procedures.
- Ensure the accuracy and completeness of branch transactions.
Competencies:
Essential:
- Retail store management disciplines
- Basis IR management
- Retail admin experience
- Creative and innovative thinking
- Decision-making and judgement
- Problem-solving
- Communicates effectively
- Essential: Basic computer skills (Word, Excel, PowerPoint and Outlook), numerical skills. SAP. UNISOLV. SuccessFactors
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Dis-Chem Pharmacies requires an established Nail Technician for their Centiorion store. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
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Dis-Chem Pharmacies require the services of a Dispensary Manager for their Maponya store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs
Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Previous management experience of at least 7 staff
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
Duties and Responsibilities:
- Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
- Ensure Good Pharmacy Practice rules regulations are adhered to by staff
- Ensure no expired/short-dated stock is held
- Ensure expired stock is regularly disposed of and kept separate to usable stock
- Ensure negative stock is investigated and managed daily
- Prepare for stocktake in advance
- Follow stock ordering process to reach maximum purchasing compliance
- Maintain stock levels
- Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
- Ensure SAPC registration and annual registration fees are kept up to date
- Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
- Capture script details accurately and verify patients’ details on the system
- Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
- Provide accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Explain all medical aid costs to patients
- Process all paperwork for accurate submission of claims to medical aids
- Ensure authorisation of chronic, HIV and AIDS, and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally, and UCS should be notified to merge profiles centrally
- Take note of any messages on the customer profile, and take suitable action
- Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin
Competencies:
Essential:
- English and second language – Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
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Dis-Chem Pharmacies require a Casual Cleaner at Fourways Mall store. You will be required to ensure a clean and neat space while maintaining a hygienic Dis-Chem standard throughout the store.
Minimum Requirements…
Essential:
Advantageous:
Job Specification…
- Provide a high standard of hygiene and cleanliness throughout the Head Office and communal areas on a daily basis.
- Develop routines to ensure all areas of the Head Office are maintained to a high standard of cleanliness.
- Ensure the canteen and restroom is clean and stocked up with the necessary products at all times.
- Be available at all time, throughout operational hours, to clean up as required.
- Ensure refuse doesn’t contain any products or valued goods before disposing it.
- Vacuum carpeted areas (meeting and training rooms) daily as per standard operating procedures.
- Vacuum other carpeted areas once a week as per standard operating procedures.
- Dust desks, chairs, telephones, shelves, photocopiers etc. in offices and meeting rooms as per standard operating procedures.
- Adhere to industry health and safety regulations while performing duties.
- Ensure no cleaning utensils are left unattended on the office floor and that it is stored away while not in use.
- Ensure that the wet floor sign is up and visible at both ends when cleaning the floor.
- Be friendly and professional – able to deal with customers when they are on-site while cleaning is being performed.
- Guide customers to the right floor or people when asked for assistance.
- Communicate with staff and guests in a clear and friendly manner.
- Solve minor problems or redirect it to the team leader for assistance.
- Ensure kitchens and bathrooms have enough stock and are cleaned according to Dis-Chem standards report any low or out of stock to the team leader.
- Report any malfunctioning equipment or items in areas of operation: doors, handles, locks, taps, cisterns, lights, switch, etc. to the team leader.
Competencies
Essential:
- Cleaning
- English – Speak
- Customer service and staff member communication
- Trustworthy and honest
- Attention to detail
- Be able to take instructions and follow through
- Time management
Method of Application
Use the link(s) below to apply on company website.
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