Current Roles at Tiger Brands

JOB DESCRIPTION

• Operational Support – Provide specialist support to the shift-based teams during operations.  Where requested assist as a functional expert in problem solving.
• Running Repairs – Partake in carrying out repairs on plant equipment
• Problem Solving – Where problems have occurred during routine activities, apply the correct problem-solving approach to resolve problems.
• Planned Maintenance – Take part in maintenance planning meetings, contributing suggestions and clarifying work required
• Housekeeping & Safety – Operate in a safe manner at all times, identify and highlight unsafe work practices so that these may be corrected
• Ensure Plant availability of >95% at all times
• Ensure all compliance standards are met

RESPONSIBILITIES

• Operational Support – Provide specialist support to the shift-based teams during operations.  Where requested assist as a functional expert in problem solving.
• Running Repairs – Partake in carrying out repairs on plant equipment
• Problem Solving – Where problems have occurred during routine activities, apply the correct problem-solving approach to resolve problems.
• Planned Maintenance – Take part in maintenance planning meetings, contributing suggestions and clarifying work required
• Housekeeping & Safety – Operate in a safe manner at all times, identify and highlight unsafe work practices so that these may be corrected
• Ensure Plant availability of >95% at all times
• Ensure all compliance standards are met

QUALIFICATIONS

• Core knowledge – Maintenance Systems, Engineering standards, Qualified Fitter
• Key foundational competencies:
• Academic – Minimum requirement is NTC3, with matric maths and science, trade test, Analytical skills, Problem solving, high numeracy skills
• Leadership - Owning it!, Driving long-term results, Staying a step-ahead.
• Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning
• Experience - Function – +- 5 years, Industry – +- 1 year

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JOB DESCRIPTION

• You will be in charge of performing all tasks relate to maintenance and the general upkeep of your area. This role is responsible for ensuring documentation of all maintenance activities is up to date and stored. In this role you will be responsible for devising maintenance plans to mitigate breakdowns, this involves maintenance protocol for all machinery as well as daily upkeep for non-mechanical maintenance.  It is the Maintenance Coordinators responsibility to make sure that all health and safety procedures are followed to ensure a safe working environment. You will be responsible for maintaining inventory for supplies.

RESPONSIBILITIES

• Perform tasks associated with daily upkeep
• Review, evaluate, and prioritize requests for maintenance
• Tend to all equipment that needs repair through coordinating a rapid response team
• Inspect sites regularly, responding to complaints and evaluating current status and needs
• Ensure equipment receives preventative care as needed
• Maintain and report on monthly budget
• Maintain records of all maintenance logs for machinery
• Support in the development of and implementation of maintenance plans
• Understand and implement company Quality Control Standards
• Keep track of maintenance supply inventory

QUALIFICATIONS
Experience

• Function – 3+ years practical experience, 
• Degree or technical certification
• Industry –Experience in FMCG industry

KEY PERFORMANCE INDICATORS. 

• No unforeseen breakdowns during production
• Equipment reliability
• Maintenance cost
• Quality of speed of execution
• Key Professional Competencies
• Core knowledge – Basic hand tools to perform basic repairs, proficiency in Microsoft Excel
• Key foundational competencies
• Academic – Analytical skill, Commercial acumen, Problem solving.
• Leadership – Managing change, Owning it!, Developing myself & others, staying a step-ahead
• Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning

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You will be responsible for maintaining Engineering Equipment to world class standards while providing support to the Maintenance Coordinator. You will support the team in embedding maintenance processes within the organization with the key deliverables of maintaining the Integrity of the Plant. You will maintain, repair, and optimize plant and associated devices to ensure plant availability and product quality at minimum cost. The seamer machines that we work with are Angelus 60L, 40P and 61H Models.

Reports to: Maintenance Coordinator

RESPONSIBILITIES
Responsibilities:

• Operational Support – Provide specialist support to the shift-based teams during operations.
• Where requested assist as a functional expert in problem solving.
• Running Repairs – Partake in carrying out repairs on plant equipment
• Problem Solving – Where problems have occurred during routine activities, apply the correct problem-solving approach to resolve problems.
• Planned Maintenance – Take part in maintenance planning meetings, contributing suggestions, and clarifying work required.
• Housekeeping & Safety – Operate in a safe manner at all times, identify and highlight unsafe work practices so that these may be corrected.
• Always ensure Plant availability of >95%
• Ensure all compliance standards are met

Key attributes and competencies

•   Must be prepared to work overtime and shifts
•   Able to work in a team
•   Attentive to detail, innovative and quality orientated
•   Able to function independently
•   Able to do call out /stand by when required
•   Must have your own reliable transport
•   Able to work under pressure with fast moving machines

QUALIFICATIONS

• Qualified Fitter / relevant Trade Test qualification
•  NTC3, with matric maths and science
•  Knowledge of Maintenance Systems and Engineering standards
•  Knowledge of High-Speed Packaging Machinery
•  Function – +- 5 years’ experience in a similar role
•  Industry – +- 3 years (i.e. FMCG)
•  Experience in the operation and maintenance of other equipment eg fillers, conveyors, elevators, centrifugal & other pumps, pipelines, water reticulation equipment, etc.
• -Practical knowledge and experience of lathe work (turning) welding (arc, argon, gas, brazing & soldering) and cutting
• -Practical knowledge and experience of a maintenance management system eg Pragma or DMS would be advantageous.
•  Analytical skills, Problem solving, high numeracy skills
•  Leadership – Owning it! Driving long-term results, Staying a step-ahead
•  Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning

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JOB DESCRIPTION

• Manage sales volumes and margins in a defined territory and develop market share through a well-defined strategy.

Reports to the Bakery Manager.

RESPONSIBILITIES

• Sales Management:
• Plan and direct the activity of a Sales team, ensuring they consistently deliver against targets and KPIs
• Grow volumes in existing markets through existing sales structures
• Develop new markets
• Monitor bakery sales activity and success rates against targets, and take appropriate corrective action where necessary.
• Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
• Ensure that merchandising frequency is planned and conducted to brand and store demands.
• Gather intelligence and report on customer preferences, competitive activity & pricing
• Develop and maintain a complete knowledge of products within your portfolio, sales systems and procedures.
• Ensure that product quality delivers to the required Tiger Brands level, securing a consistent output
• Assess procedures and equipment to find improvement potential, ultimately increasing production efficiency and customer satisfaction
• Secure the customer and consumer satisfaction needed to drive growth in the competitive bakeries market
• Work with customers to ensure sufficient product is ordered to support consumer take away

QUALIFICATIONS

• Financial management:
• Manage budgets and cashflow
• Human Resources Management
• Manager performance of sales team embers against KPI”s
• Conduct formal employee evaluations, providing formal feedback and development points bi-annually
• Manage career and succession plans, including capability development to ensure an appropriate level of skill and competence
• Manage conflict resolution
• Oversee the consistent application, enforcement and management of discipline across the Sales team
• Manage compliance to relevant employment legislation and company policies

 
Key attributes and competencies

• Personal Effectiveness – Analytical and problem solving skills;; ability to work under pressure; assertive, proactive and decisive; customer service orientation, detail oriented; excellent verbal and written communication skills, team player

Experience

• Tertiary qualification in Sales/Marketing/Commercial
• Five years sales experience in a FMCG environment
• Five years sales management experience in a FMCG environment
• Valid drivers’ license
• Prepared to work long hours when required
• Prepared to work weekends and public holidays
• Prepared to work in informal and formal trade sector

What you will be measured on

• Achieving route sales targets
• Achieving return target
• Tiger market share
• Customer profitability
• Customer Satisfaction
• Management of expenses / rebates
• People Development (% of team meeting targets

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THE JOB AT A GLANCE

You are an expert in how consumers and customers engage with your category. You focus relentlessly on meeting the business P&L targets, a strong understanding of how your business impacts the income statement and balance sheet, and building an exceptional category team. Your role involves positioning and building the category in market, delivering against the strategic and financial performance metrics, and striving towards achieving top ranked positions in each of our markets (South Africa & International). You also set the beat for the wider business, working closely with partners in Customer, Supply Chain, Marketing and Finance to ensure they deliver against the category strategy and business plan.

RESPONSIBILITIES
WHAT YOU WILL DO

• Lead the development of the category strategy, in line with group strategy, to drive category growth and meet medium to long-term growth targets for South Africa, International Markets and Food Service (P&L, market share, …) in adherence to the agreed portfolio strategy.
• Translate the category strategy and objectives into a category business plan, working closely with cross-functional partners (finance, R&D, Supply Chain etc..) and Corporate Strategy Development
• Drive strategy and execution by directing and engaging with a multi-disciplinary team across functions (Category Marketing, Sales, Integrated Supply Chain, HR and Finance), fostering a high level of cross-functional integration with all resources driving forward the category strategy and priorities
• Manage and monitor KPIs (incl. budget management), working with cross-functional partners to identify corrective actions as required
• Build your brands, directing your category team to ensure products have fit for purpose, insight-driven marketing plans (incl. marketing mix, pricing strategy, budget allocations, …)
• Oversee go-to-market priority setting for General Trade and Modern Trade (incl. sales budgets) to meet category objectives, partnering closely with the Customer function to drive its execution
• Drive innovation working with R&D and ensuring your category team are identifying the big bets that will cater to the needs of our consumers
• Build and develop top talent for the business by coaching/mentoring others and providing skills development opportunities
• Lead the consolidation of cross-functional inputs to track and monitor cross-cutting processes (e.g. NPD, IBP and S&OP) and the delivery against business targets

WHAT YOU WILL BE MEASURED ON

• Category P&L (EBIT)
• Market share (%)
• Net Sales Volume
• % of sales from innovation
• Cost ratios (RONA and working capital)

QUALIFICATIONS
WHAT YOU’LL BRING TO THE TABLE

Experience

• Prior experience as a Managing Director, with evidence that you are results driven, self-motivated and resourceful
• Experience managing across Supply Chain and Customer functions
• Proven ability to develop and strengthen teams in order to maximize profitability and deliver against objectives
• Emerging Market experience across multiple segments
• Prior experience in consumer marketing
• Qualification: A masters degree in business management, preferably an MBA, from a top Business School

Key attributes and competencies

• Commercial savviness – with demonstrated success at managing a P&L against pre-determined KPIs
• General management skills – with prior experience in the consumer goods sector, ideally spanning both marketing and customer functions, with an understanding of supply chain and finance operations
• Consumer and market knowledge – an understanding of how to build brands
• Influencing and negotiation skills – with an ability to influence across functions to make things happen

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THE JOB AT A GLANCE

• You are accountable for all the selling activities across the portfolio for your assigned category. In close collaboration with the Marketing, Customer and Operational teams, you need to achieve our growth targets in your category as well as deliver customer-specific programs and category management expertise to the customer.  You own the shopper proposition, and you use your shopper understanding to deliver coordinated, innovative, cross-functional sales value to the customer. You are dedicated towards improving the capability of your customer marketing team and making Tiger a great place to work.

RESPONSIBILITIES
WHAT YOU WILL DO

• Effectively penetrate the customer to build rapport at all levels and to fully understand the customer, their business, and the marketplace.
• Lead the execution of a customer category management strategy which is aligned to marketing (ATL & BTL), customer and business activities.
• Effectively execute pricing and price adjustment strategies for all assigned categories for the customer that is linked to margin and volume delivery.
• Achieve promotional revenue objectives by tactic, price point, SKU, drive period & selling event for your assigned categories and customer.
• Translate insights of shopper behaviour across the category / categories, into POP drivers (i.e. transaction builders, shelf layout, category flow, location on shelf, forward share requirements, point-of-sale triggers).
• Working with your Customer Marketing Team, leverage your understanding of the mix implications on business profitability to deliver an optimal product mix to the customer that provides a return to the customer and the business.

WHAT YOU WILL BE MEASURED ON

• Overall net sales target
• Category market share /forward share/ distribution
• Gross margin / category profitability
• Speed to market implementation
• POP effectiveness and pricing strategy
• Customer Satisfaction
• Effective cost containment
• People Development (% of team meeting targets)

QUALIFICATIONS
WHAT YOU’LL BRING TO THE TABLE

Experience

• Over 5 years’ customer / sales management experience within FMCG
• Qualification: Relevant Business Administration/Management/Marketing Degree qualification
• Category management experience across multiple channels
• Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.)

Competencies

• Influencing Others – you are customer relationship obsessed. You align with customers by using a strategic and consultative sales process to understand customers’ needs and exceed their expectations while growing each customer’s and the Tiger Brands business.
• Owning It – you consistently demonstrate and proactively deliver a thorough understanding of shopper, category, competition and customer.
• Driving Long Term Results– you are fixated on hitting targets and delivering service to the categories.  You can see beyond one customer or one point in time.
• Staying a Step Ahead – you have a comprehensive understanding of customer category innovations that will elevate our game

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THE JOB AT A GLANCE

To be responsible for the overall performance of the Plant and as well as the company's long-range plans.

RESPONSIBILITIES

WHAT YOU WILL DO

• To set a clear vision and focus for the Unit and ensure that the vision is understood at the lowest level
• To identify the Key Manufacturing Tasks of the Unit and to implement plans to bring focus and expertise to these tasks
• To develop the potential of all the people at the Unit by making use of all available resources
• To manage the interface between the operations of the Unit and the functions of the various Service departments
• To integrate and co-ordinate the functions and activities of the various departments at the Unit towards the goal
• To bring focus and direction to the elements of Manufacturing Excellence namely Lowering Unit Costs, Improving Quality, Improving Service Levels, Managing Working Capital
• To identify production variances and take the required corrective action to eliminate them
•  To create a work environment that promotes the concept of Continuous Improvement
• To lead the Unit by harnessing ideas on improvement, identifying and correcting under performance and recognising excellent work
• To manage the production process to a specification and set objectives
• To continually improve the availability and efficiency of the plant

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Experience

• Function – Function- 10 + years exp. in Milling manufacturing management; project management proficiency; quality & H&S familiarity
• Industry – Industry- extensive experience in Milling

Key Professional Competencies

• Academy –SAGMA Wheat and/or Maize Milling SAQA; Milling & Equipment international short courses
• A relevant tertiary qualification -
• Competencies - Suitably qualified and related experience with Risk and Loss Control functionality, and is able to work independently with following attributes:
• Good interpersonal skills
• Knowledge of modern manufacturing methods
• Ability to lead and develop a management team
• Self motivated
• High levels of personal discipline
• Analytical skills
• Computer literate (MS Office, MS Project, Oracle)
• Leadership – Owning it!, Driving long-term results, Staying a step-ahead
• Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning,

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JOB DESCRIPTION

You are the face of Tiger Brands to the customer at a local level.  You are accountable for growing the Tiger Brands business in store by servicing a defined route schedule within a specific geographical area.  You act as a sales expert to the stores and you maximize sales through effective planning and order-writing, as well as supporting and completing activities such as merchandising, shelving, stock rotation, returns and pricing. You are dedicated towards using consumer and trade information to address the customer's needs.

RESPONSIBILITIES

• Develop and maintain a complete knowledge of Tiger Brands products within your portfolio, sales systems and procedures.
• Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
• Perform in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base.
• Work with customers to ensure sufficient product is ordered to support consumer take away.
• Implement POP drivers as per customer and brand plans and report on the POP scorecard.
• Take stock on every call cycle.
• Ensure that stores are complying promotional space and pricing agreements. 
• Ensure SKU’s by category and space are as per the trade agreement.
• Communicate plans and effectively manage merchandising resources to build sales volume at store level. Work in conjunction with the merchandiser to ensure inventory is fully stocked, rotated and presentable at all times.
• Properly credit and dispose of all returns from all stores.
• Gather intelligence and report on customer preferences, competitive activity & pricing.
• Act as the link between our Customer Manager’s and customer store management.
• Effective and timeous presentation of deal sheets to buyers.
• Effectively manage all customer documentation and administration such as application forms, claims, payments etc.
• Retail presence in all stores as well as secondary/ third product placements
• Managing Wholesale, Retail, Independents in KZN 

QUALIFICATIONS

• Matric certificate
• 3-5 year’s field sales experience
• Experience in FMCG industry
• Experience with Wholesale, Retail, and Independents

Competencies

• Influencing Others – you influence others by demonstrating your desire to win and demonstrate your commitment to help your customers win at the point of purchase.
• Owning It – you serve on our business’s front line and drive our growth.  You are passionate about sales at the point of purchase. You are committed to sales success and see yourself as responsible for your own success or failure.
• Driving Long Term Results– you are fixated on hitting sales targets but you also look beyond today’s problems.
• Developing Myself and Others – you are open to learning new things and you find ways to grow and develop your selling skills and abilities.