Current Jobs at Salt South Africa

Job Description

• A leading purpose-driven, direct-to-consumer, niche e-commerce company is in search of a CRM Specialist to join their entrepreneurial team. The successful candidate will be responsible for creating, implementing and managing innovative and effective CRM programmes and campaigns for three different brands to improve the customer experience, increase customer retention, purchase frequency, brand engagement and lifetime value.

Duties and Responsibilities:

• Conceptualise CRM campaigns and always-on elements (including relevant customer journeys), and develop effective user journeys per customer segment.
• Set up automations for all automated customer journeys (e.g. welcome series, birthday emails, etc.), and CRM campaigns (upselling, cross-selling, increasing frequency and basket size).
• Leverage current and develop new loyalty and retention programmes.
• Recommend and implement high-touch personalisation efforts, in collaboration with brand and product teams.
• Develop and maintain reporting and analysis (supported by the tech and BI teams) to deliver actionable insights to measure programme and campaign performance.
• Identify improvements in current tech stack, and external new CRM automation tools that can improve the CRM user experience journey for customers.

Requirements:

• Relevant Marketing Degree / Diploma
• 2 – 4 years’ relevant experience
• 2+ years’ digital CRM experience; specifically loyalty programmes
• In-depth technical experience of Active Campaign, Klaviyo, Hubspot or similar CRM tools
• Please note: Due to the high volume of applications, we will only be able to contact those candidates who have been selected for further consideration. If you do not hear from us within a week, please consider your application unsuccessful on this occasion. We value your interest in the role and wish you the best of luck in your job search.

Job Start Date: 01/08/2024
 

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Job Description

• Position Overview: As a Creative Team, you will collaborate to develop and execute innovative concepts for integrated campaigns. You will work closely with clients and our internal teams to ensure that all creative work is on-brand and strategically sound.

Key Responsibilities:

Concept Development:

• Generate and develop big ideas for integrated campaigns across multiple channels.
• Collaborate to produce compelling and cohesive creative concepts.

Art Direction:

• Create visually stunning and on-brand designs.
• Oversee the visual development of campaigns from concept to execution.

Copywriting:

• Craft engaging and persuasive copy that aligns with the campaign’s objectives.
• Ensure consistency and quality across all written materials.

Collaboration:

• Work closely with strategists, account managers, and other creatives.
• Present ideas and campaigns to clients, articulating the vision and strategy.

Qualifications:

• Proven experience as a Creative Team in an advertising agency.
• Strong portfolio showcasing integrated campaign work.
• Conceptual thinkers with the ability to generate and execute big ideas.
• Excellent communication and collaboration skills.

Ability to work effectively in a fast-paced environment.
What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional development and growth.
• The chance to work on exciting projects with top-tier brands.
• Competitive salary and benefits package.

Job Start Date: 2024/11/06
 

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Job Description

• Position Overview: As a Senior Copywriter, you will craft compelling copy for through-the-line and integrated campaigns. You will work closely with our creative team to develop concepts that capture attention and drive results.

Key Responsibilities:

• Develop creative, conceptual copy for various media channels.
• Collaborate with designers, art directors, and strategists to execute integrated campaigns.
• Generate big ideas that align with client objectives and brand messaging.
• Ensure consistency and quality across all written materials.
• Stay updated on industry trends and incorporate them into your work.

Qualifications:

• Proven experience as a copywriter in an advertising agency.
• Strong portfolio showcasing through-the-line and integrated campaign work.
• Creative thinker with the ability to generate big ideas.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a fast-paced environment.

Job Start Date: 2024/10/02
 

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Job Descrtiption

• Position Overview: As the Creative Director, you will drive our most ambitious and innovative campaigns. You will lead a talented team of creatives, mentoring and inspiring them to produce award-winning work. You will work closely with clients, strategists, and other departments to ensure cohesive, effective, and aligned campaigns.

Key Responsibilities:

Leadership & Mentorship:

• Lead, inspire, and mentor a diverse team of designers, copywriters, and art directors.
• Foster a collaborative and inclusive environment that encourages innovation and professional growth.

Creative Direction:

• Develop and execute integrated campaigns that meet client objectives and exceed expectations.
• Provide constructive feedback to ensure the highest quality of creative output.
• Stay updated on industry trends to enhance creative strategies.

Client Collaboration:

• Build and maintain strong client relationships, understanding their needs and objectives.
• Present creative concepts and campaign ideas, articulating the vision and strategy.
• Ensure all creative work aligns with the client’s brand identity and messaging.

Strategic Planning:

• Develop insightful creative briefs with strategists.
• Oversee the development of concepts from ideation to final execution across multiple channels.
• Ensure all work is strategically sound and aligns with campaign goals.

Project Management:

• Manage multiple projects simultaneously, ensuring timely delivery of high-quality work.
• Collaborate with project managers to allocate resources effectively and meet deadlines.
• Oversee the production process to ensure the final product meets creative standards.

Award-Winning Excellence:

• Aim to create work that is effective and recognized by the industry.
• Support the submission of work to relevant awards and festivals.

Qualifications:

• Proven experience as a Creative Director or similar role in an advertising agency.
• A strong portfolio showcasing a range of integrated advertising campaigns.
• Exceptional leadership and mentorship skills with a track record of developing creative talent.
• Outstanding communication and presentation skills.
• Ability to think strategically and translate client goals into compelling creative solutions.
• In-depth knowledge of current trends in advertising, design, and digital media.
• A few shiny awards are a bonus, demonstrating recognized creative excellence.

Job Start Date: 2024/09/04
 

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Job Description

Requirements:

• Local Leadership and Engagement: Collaborate with the Middle East and Africa Regional Lead and Regional Community Manager to understand and prioritize regional trends, risks, and opportunities.
• Local Innovation and Implementation: Implement playbooks and drive impact pilots and civic engagement projects.
• Optimize Central Strategy: Enhance strategies for Host Growth, Engagement, and Impact, including policy and commercial outcomes.
• Community Needs Assessment: Measure and understand the qualitative and quantitative needs of the Host Community in the Middle East and Africa, balancing these with Airbnb’s goals.

Responsibilities:

• Territory Execution: Co-develop and implement the operating system, including impactful Monthly Business Reviews for the region.
• Track and Report KPIs: Localize, track, and report on community KPIs.
• Collaborative Partnerships: Develop and foster partnerships with key stakeholders, including Market Managers, Policy Managers, and the Central Community team.
• Support Growth Goals: Work with the Regional Lead and Community Manager to support Growth, Engagement, and Impact goals, including Business and Policy objectives.
• Host Feedback Integration: Work with cross-functional leaders to leverage Host feedback and enhance local programs and the platform.
• Regional Innovation and Implementation
• Localize Playbooks: Adapt central playbooks based on feedback from Community Leaders to increase product adoption through toolkits, webinars, newsletters, meetups, and summits.
• Scalable Initiatives: Create and execute community-driven, scalable initiatives focusing on community, business impact, and civic engagement.
• Event Planning Support: Assist in the planning and logistics of online and offline events, including the annual Leader Summit.
• Host Education: Educate Hosts on significant product changes and relay feedback to internal stakeholders.
• Community Coordination: Manage day-to-day tasks, significant events, and campaigns for the Host Community in the Middle East and Africa.
• Measurement and Communication
• Performance Communication: Ensure clear communication of performance against monthly and annual OKRs from the local team.
• Issue Escalation: Identify and escalate reporting issues, process gaps, and performance issues, driving timely resolutions.
• Performance Tracking: Assess the performance of Host Clubs, community tools, emails, and webinars, providing recommendations for improvement.
• Content Sharing: Review Host Club engagement and share relevant content with cross-functional teams.
• Leader Feedback: Provide specific feedback and insights to Leaders on their performance and areas for improvement.

Skills and Qualifications:

• Fluent in English, with excellent written and oral communication skills. French is a plus.
• 5+ years of experience in Community Building, Customer Success, or Content Creation.
• Familiarity with the MEA tech and tourism industry is preferred.
• Strong organizational skills with the ability to manage multiple projects autonomously.
• Excellent communication and relationship-building skills, with an analytical mindset.
• Proven cross-functional work experience.
• Ability to operate at both strategic and tactical levels, with a track record of executing in ambiguous environments.
• Experience with tools such as Salesforce, Facebook Groups, and Asana is a plus.
• Passion for Airbnb travel and the sharing economy; being an Airbnb host is a plus.

Job Start Date: 2024/07/09

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Key Responsibilities:

• Manage the full accounting function
• Oversee treasury operations
• Ensure accurate revenue recognition
• Prepare financial statements and reports
• Conduct financial analysis and budgeting
• Collaborate with cross-functional teams to support business objectives

Requirements:

• Completed Bcom Degree
• SAICA or SAIPA articles
• 2 – 3 years of commercial experience
• Must have management experience (Non-Negotiable)
• Advanced Excel Skills
• Pastel or Microsoft Business Central

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Duties:

• Budgeting and forecasting
• Analyse financial data
• Analyse Inventory
• Analyse production costs
• Maintain and control costs
• Prepare management reports
• Variance Analysis

Education and Experience:

• BCom Degree
• At least 3 years experience is required
• Must come from a product environment.

Job Start Date: 15/07/2024

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Job Description

• Our client is seeking an experienced Guest Relations Specialist who excels in communication and customer interaction. The ideal candidate will anticipate and fulfil the needs and wants of guests, ensuring their stay is nothing short of extraordinary. This role requires working well under pressure in a fast-paced environment and being an outstanding team player.

Key Responsibilities:

• Provide seamless service delivery through regular guest correspondence, focusing on the intricacies of their journey.
• Maintain effective communication with all journey stakeholders to ensure smooth and friendly service.
• Promptly and efficiently resolve guest queries with a pleasant demeanor.
• Operate in compliance with Wilderness standards, policies, procedures, and code of conduct.
• Offer personalised guest touchpoints, generating significant value through strong trade partner relationships.
• Stay informed on all regions packaged by the company, attending training sessions and site inspections as needed.
• Analyse guest feedback to provide solutions and ensure continuous improvement in guest satisfaction.

Qualifications & Experience:

• Matric certificate with Maths
• Tertiary certificate in Travel & Tourism or Hospitality
• Minimum 5 years at a senior level in Reservations managing guest relations/camp operations
• Experience in handling customer relationships and promoting products/services in the inbound travel industry
• Previous camp experience is beneficial
• Computer literate (Microsoft Office, email, Internet)
• Proven English literacy
• Working knowledge of TourPlan and WISH or similar booking/operating systems
• General destination knowledge of Southern & East Africa
• Personal and work travel experience in Southern and East Africa
• Excellent communication skills in English (written and oral)
• Foreign language skills are advantageous
• Ability to multitask and manage time effectively
• Extremely proactive, with an outgoing, charismatic, and approachable character
• Creative, organised, with excellent communication skills
• Ability to work under pressure without compromising accuracy
• Excellent time-management and prioritisation skills
• Strong team player with good follow-up skills
• Consistent approach to quality, service, and results
• Salt is acting as an Employment Agency in relation to this vacancy.

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Job Description:

• To assist with the design/customisation, rollout, documentation, maintenance, support, improvement and decommissioning of systems throughout the business. The role will include:
• Process analysis, design, documentation, and review;
• User support through requirements gathering, change management efforts during rollouts, training, SOP development and assisting helpdesk where necessary; and,
• Working closely with developers to inform system design and build.
• The role will entail working with a diverse range of people across business functions requiring excellent interpersonal and communication skills. The ability to translate people, process and system needs across all levels of the business is vital.

Key Responsibilities:

Existing Systems:

• Examine and evaluate the current systems environment identifying issues or areas for improvement.
• Continuously assess the state of systems for which responsible by setting up automated health KPI’s/ reports and liaising closely with users to identify areas for improvement and issues/ bugs. Collaborate with business stakeholders to ensure that solutions are practical, viable, consistent, and sustainable. Asses the severity/ impact of the issue/ bug or area for improvement and prioritise responses.
• Work closely with developers/ vendors to design solutions for new builds and issues/ bugs and test the solutions thoroughly before go-live.
• Collaborate with the infrastructure team to ensure necessary backups and resources are planned for and available and that no risk is posed to the greater infrastructure environment.
• Manage system updates.

New Systems:

• Drive requirements gathering sessions with all relevant stakeholders to ascertain core business needs and document findings.
• Research available off the shelf system solutions and through a process of benchmarking, fit for purpose and cost analysis, advise on the best option. Investigate the merit in developing an in-house solution as an alternative and advise accordingly.
• Assist vendors/ developers with customisation and design and provide input into the development and installation of the solution. For small scale projects drive design and implementation of the solution.

Background:

• Formal NQF Level 7 qualification (Computer Science, Information Systems, or other relevant field), with a minimum of 2- 3 years’ experience as a business system analyst in one or more of the following areas:
• Information Systems.
• Warehousing Management Systems.
• Enterprise Resource Planning.
• Deep knowledge of Management Information Systems ERP, WMS, CRM, Supply Chain etc.
• Proven experience in developing system and process documentation.
• Proficient in SQL (MSSQL, MYSQL) and familiarity with programming languages (e.g., Visual Basic, C++, C# or Java) advantageous
• Advanced Excel skills (pivot tables, macros, logic formulas).
• Project management skills.
• Experience in a wholesale/factory environment is advantageous

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Job Description

Art Director/ Graphic Designer (Digital)

• We are seeking a talented Art Director with a strong background in graphic design and a focus on digital media to join a dynamic advertising agency. This agency partners with leading retail brands to create compelling visual campaigns that drive engagement and sales.

Responsibilities:

• Assist Creative leads with creative projects from concept to execution.
• Develop innovative digital campaigns that resonate with retail brand audiences.
• Collaborate with designers, copywriters, and marketing teams to ensure cohesive visual storytelling.
• Utilise Adobe Creative Suite to create high-quality digital content.
• Leverage motion design and animation skills to enhance campaign elements.
• Ensure all visual content aligns with brand guidelines and campaign objectives.

Requirements:

• Proven experience as an Art Director or similar role in an advertising agency.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Experience with After Effects is highly beneficial.
• Skills in motion design or animation are beneficial
• Excellent communication and teamwork abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Join us to:

• Bring creative initiatives for top retail brands to life.
• Bring innovative and digital campaigns to life.
• Be part of a collaborative and creative team that values fresh ideas and high-quality work.
• Apply now to make a significant impact in the retail advertising space and help shape the visual future of leading brands.