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The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council.
Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the...
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Duties and Responsibilities:
Marketing Administration
- Accurate capturing of prospective student information, appointments and applications onto SIS and all applicable reports.
- Capturing all leads into the relevant campaigns (Online applications, Online enquiries, Telephone enquiries).
- Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
- Assisting Students Advisors with all database administration and associated correspondence.
- Responsible for the integrity of data across all systems relating to the information for prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.
General Activities
- Provide support as needed for planning of Information evenings and Online orientations.
- Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of appointments & applicants as required by the Head: Student Recruitment to support the Student Advisors.
- Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.
Competencies Required:
- Organisational and administration skills
- Communication and interpersonal skills
- High level of accuracy required in both typing and data capturing
- Microsoft Office - with a focus on excel at an intermediate level
- Problem Solving
Minimum Educational Requirements:
- Matric essential
- Relevant 3 year Diploma/Degree is recommended however not essential.
Minimum Work Experience Requirements:
- 1 - 2 years Administration experience. Sales experience advantageous
go to method of application »
Duties and Responsibilities:
Presentation Target
- Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
- The ability to deliver a great presentation to potential students is crucial.
- Distribute marketing materials and interact with students to generate interest and enquiries.
- Represent our brand at career expos and other stakeholder events.
- Achieve monthly presentation targets as per school priorities.
Database Collection
- Meet monthly targets for collecting school databases to expand our reach.
Interview Target
- Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
- Follow up on online applications, ensuring proof of payments and scheduling appointments.
- Provide prompt responses to online and telephonic enquiries within 24 hours.
- Conduct interviews following an established script, building rapport with students and parents.
- Achieve individual targets for weekly, monthly and annual interviews.
Application Target
- Assist students with the online application process during interviews, securing applications on the spot.
- Follow up with unpaid online applications and ensuring payment is completed.
- Conduct regular calling campaigns to convert interviews into applications.
- Drive application acceptance and pre-registration fee payment.
- Achieve individual targets for weekly, monthly and annual applications.
Registration Target
- Support the campus by converting applications to registrations to achieve the annual campus registration target.
Administration and Reporting
- Maintain accurate daily reports, including call reports and interview booking trackers and the Student Information System.
- Ensure interview forms are completed correctly and applications have valid supporting documentation.
- Update relevant systems and reports as required by the Head: Student Recruitment.
Competencies Required:
- Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
- The ability to deliver a compelling presentation at schools is crucial.
- Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
- Excellent time management skills to handle multiple tasks and work under pressure.
Minimum Requirements:
- National Diploma (NQF6)/ Bachelors Degree (NQF level 7) with 2-3 years sales experience (preferred) OR,
- Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.
- Advantageous - familiarity with international travel , including visa requirements and immigration regulations.
go to method of application »
Duties and Responsibilities:
- Manage the registration process of the VC Sports Club and ensure all students that participate in sporting activities on campus, pay the annual VC Sports Club fees.
- Manage the VC Sports Club for Westville Campus and drive and monitor student participation across all sports clubs on campus.
- Ensure the VC Sports Club caters for students wanting to participate in either an individual and/or team sport and at both competitive or social level.
- Design, manage and co-ordinate, together with the Sports Club Administrators, the campus sports calendar of events/fixtures/practises/leagues both on and off campus.
- Recruitment, selection and management of sports bursary students for all major Varsity College team sports clubs with the main focus being VC Hockey Club.
- Recruitment, selection and management of the VC Sports Club Administrators for each sports club on campus.
- Manage the administration and growth of the VC Hockey Club. e.g. player management, facilities management etc.
- Work with the VC Sports Club Committee to build the supporter base and social environment for all major sports clubs in KZN.
- Provide accurate reporting of all sports activities for the Westville Campus, within the time frames provided.
- Be accountable for all sporting equipment, playing kit and apparel owned by each campus's Sports Club and maintain strict stock control procedures.
- Manage all 3rd party relationships with regards to venues, leagues and sponsorships.
- Manage and control the campus sports budget.
- Assist in the management of the VCSportsLife Instagram and Twitter account. Ensure that information and pictures for all VC Sports Club activities namely, practises, matches, events etc. are collected and submitted to ensure maximum coverage on all VC social media platforms, press releases and the IIE’s Varsity College website.
Competencies Required
- High level of organisational, administrative, computer and interpersonal skills required
- Best suited to an energetic, organised person who is gregarious in nature and who also enjoys planning sports events for students
- Effective time management and negotiation skills
- Public speaking
- Good knowledge of sport and sporting industry
Minimum Qualification Requirements:
- Diploma (NQF Level 6) in Sport Management/Development or Marketing.
- Degree in Sport Management/Development or Marketing is advantageous.
Minimum Work Experience Requirements:
- Minimum 2 to 3 years experience that supports organisational competencies as mentioned above.
- Experience in Sport Management is essential.
go to method of application »
Duties and Responsibilities:
Presentation Target
- Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
- The ability to deliver a great presentation to potential students is crucial.
- Distribute marketing materials and interact with students to generate interest and enquiries.
- Represent our brand at career expos and other stakeholder events.
- Achieve monthly presentation targets as per school priorities.
Database Collection
- Meet monthly targets for collecting school databases to expand our reach.
Interview Target
- Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
- Follow up on online applications, ensuring proof of payments and scheduling appointments.
- Provide prompt responses to online and telephonic enquiries.
- Conduct interviews following an established script, building rapport with students and parents.
- Achieve individual targets for weekly, monthly and annual interviews.
Application Target
- Assist students with the online application process during interviews, securing applications on the spot.
- Follow up with unpaid online applications and ensuring payment is completed.
- Conduct regular calling campaigns to convert interviews into applications.
- Drive application acceptance and pre-registration fee payment.
- Achieve individual targets for weekly, monthly and annual applications.
Registration Target
- Meet individual targets for new student registrations.
Administration and Reporting
- Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
- Ensure interview forms are completed correctly and applications have valid supporting documentation.
- Update relevant systems and reports as required by the Head: Student Recruitment.
Competencies Required:
- Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
- The ability to deliver a compelling presentation at schools is crucial.
- Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
- Excellent time management skills to handle multiple tasks and work under pressure.
Minimum Requirements:
- National Diploma (NQF6) with 3 years sales experience (preferred).
- Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.
go to method of application »
Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus Student Recruitment team to generate student admissions related queries
- Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
- Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
- Escalates admission queries to the Admissions Manager.
- Liaises with the campus Student Recruitment team on the management of admission waitlists.
- Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
- Documents management and issuance of appropriate admission letters.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
- Works with the Admissions Manager on national admission projects.
Student Registration Administration
- Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
- Verifies registrations against the admission criteria.
- Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
- Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
- Processes new student SLP & NQP registrations as required by Head: Student Recruitment
- Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
- Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
- Follows up on all outstanding documentation and uploads once received.
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
- Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
- Adheres to the established service level agreements of the registration process set by the organisation.
Reports and Other
- Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies Required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
go to method of application »
Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus Student Recruitment team to generate student admissions related queries
- Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
- Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
- Escalates admission queries to the Admissions Manager.
- Liaises with the campus Student Recruitment team on the management of admission waitlists.
- Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
- Documents management and issuance of appropriate admission letters.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
- Works with the Admissions Manager on national admission projects.
Student Registration Administration
- Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
- Verifies registrations against the admission criteria.
- Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
- Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
- Processes new student SLP & NQP registrations as required by Head: Student Recruitment
- Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
- Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
- Follows up on all outstanding documentation and uploads once received.
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
- Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
- Adheres to the established service level agreements of the registration process set by the organisation.
Reports and Other
- Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies Required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
go to method of application »
Duties and Responsibilities:
Credit Accumulation
- Assists with the capturing of students' automatic credits on the academic system
- Ensures that all data entries for the summative assessment calculation have been complied with
- Ensures that the summative assessment outcome is correct and thereafter is responsible for the release of these results on the student portal
Post Assessment Mark Collation
- Co-ordinates the marking process with lecturers and ensures these marking deadlines are adhered to and managed according to the timeline
- Co-ordinates the marking deadlines with the relevant Programme Manager to ensure there are no delays in the process
- Ensures that result capture sheets are emailed to lecturers timeously for electronic completion
- Captures the results / imports result capture sheets into the academic system
- Completes regular audits on all activity logs relating to the marking process and ensures that all scripts are accounted for at any given point in time
- Ensures that all Integrated Curriculum Engagement (ICE) results are captured by the lecturer outside the system
- Facilitates the process of Individual Integrated Curriculum Engagement (ICE) task marking by managing the milestone dates with lecturers
- Proactively applies early detection mechanisms to ensure that student queries relating to results discrepancies are minimal during peak assessment time
- Verifies scripts received against the marks captured on the mark sheet for the Online Centre and submits the mark sheet to the Online Centre for processing on the academic system thereafter
Cumulative Assessment Mark Release (Formative)
- Captures all formative assessment results
- Compiles the Question by Question analysis when requested
- Ensures that all results entries captured for the Cumulative Assessment (CASS) calculation have been complied with
- Ensures that the cumulative assessment determination results also include ICE (Integrated Curriculum Engagement) assessment results
Internal Moderation
- Supports the campus Academic department in accessing scripts required for the internal moderation and decentralised marking process, as well as for the marking centre
- Assists with the selecting and scanning of scripts for moderation and completing the activity logs pertaining to the steps involved in results processing, moderation and storage of an assessment
- Liaises with the relevant Programme Manager responsible for deciding which scripts are moderated, and once confirmed, prepares all documents required for the moderation process to take place
- Updates the Internal Moderation Tracking Grid accurately and timeously
External Moderation
- Assists with scanning necessary scripts and uploading them on to the moderation tracking system and assigning this to the relevant Central Academic Team (CAT) member
- Completes the Moderation Control Sheet (MCS) to be included with every set of External moderation
- Ensures that the Moderation Control Sheet (MCS) and scripts/Portfolios of Evidence (POE's) are attached and assigned to the relevant Central Academic Team (CAT) and the Head of Programme (HOP) outcome is actioned correctly as per the release instruction on the MCS at campus level
- Updates the External Moderation Tracking Grid accurately and timeously
Post Assessment Mark Release
- Ensures that results are captures accurately against the script
- Ensures that results capturing is up-to-date and released timeously on the system for students to view their system
- Notifies students with overdue accounts of supplementary entry requirements where applicable
Script Viewing and Remarks
- Identifies and co-ordinates script viewing requests made on The Student Hub reports and informs the Academic department to arrange a viewing appointment with the student
- Identifies and co-ordinates remark requests made on The Hub and checks that payment has been made in respect and co-ordinates the remark with an appropriate marker thereafter
- Follows up on the remark process to ensure that it happens within the allotted time
- Ensures that the correct outcome is applied once the remark has been completed and returned to the Results Centre as per policy
- Flags any marking discrepancies or concerns with regards to moderation and remarks with the relevant Academic staff member
- Responsible for the archiving of scripts and Portfolios of Evidence (POE's) for on and off site storage in line with the policy
Team Support & General
- Assists with campus specific projects/ events (e.g Graduation, Open Day etc)
- Collaborates with all departments on campus to facilitate optimal performance within the Results Centre and to ensure a high quality student experience.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to Results Centre
Competencies Required:
- Advanced Interpersonal and Communications skills
- Computer and System Proficiency
- Planning & Time Management Skills
- Results Driven and able to handle pressure
- Highly Ethical
- Systematic with an Eye for Detail
- Advanced Administrative and Organisational skills
Minimum Education Requirements:
- Minimum of a Higher Certificate (NQF level 5)
- National Diploma (NQF level 6) or above advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience
go to method of application »
Key Performance Areas:
- Lecturing/Facilitation
- Marking
- Student support
Competencies Required:
- Communications skills
- Organisational skills
- Time management
Minimum Education Requirements per module:
A completed Doctorate in the following specialisations:
- Strategic Communication
- Digital Communication
- Brand Communication
- Corporate Communication
- Discipline allied to Communication (Media Studies etc.)
Minimum Work Experience Requirements:
- It would be preferable if the following additional competencies are fulfilled:
- Industry experience in Digital/ Strategic communications
- Lecturing experience (Postgraduate Level)
Special Requirements:
- A strong internet connection with backup power is essential.
Method of Application
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