Career Opportunities at Absa Group Limited (Absa)

Job Summary

• Oversight and management of the Funding and Liquidity Management (FLM) function across ARO, ensuring effective compliance with regulatory and Board requirements, funding strategy optimisation and funding cost management

Job Description

Key Accountabilities:

• Review and challenge the funding and liquidity risk positions and funding plans of ARO banking entities, providing a proactive view of potential funding risks and funding support required across ARO
• Provide subject-matter- expertise to in-country Treasuries and Businesses on setting funding strategies and funding targets that should be considered and implemented to enhance Primacy and optimize funding costs
• Optimise funding strategies and plans to support market share growth; returns and cost reductions, engaging with in-country and Group TES functions on wholesale funding market capacity and opportunities
• Lead FLM engagements with in-country Treasuries advising on strategic planning requirements; determining the foreign currency funding support required by ARO entities and preparing updates to the Treasury Committee and the Board as part of the integrated planning process
• Review, challenge and explain movements in funding and liquidity risk positions across ARO on a monthly basis and in support of BA610 reporting
• Oversee the BA610 Liquidity risk reporting across the ARO entities; support related SARB discussions; and ensure alignment with Group FLM requirements
• Develop and lead implementation of opportunities to optimize the funding structure of entities and sovereign investment strategies to enhance ARO’s contribution to Group RoRC
• Lead the engagement with Group FLM and Treasury FSTI to advise foreign currency requirements from ABSA Bank SA and sovereign investment strategies
• Lead the engagement with ARO Global Markets, ensuring funding limits and exposures are effectively implemented and monitored, in support of Business growth and compliance with Board-level liquidity requirements in ARO
• Co-ordinate the execution of all FLM related requirements such as contingency planning; SARB requirements; local regulatory and ALCO requirements across ARO
• Review, challenge and support Entity Treasuries with ILAAP submissions to regulators and support drafting and governance of Group ILAAP requirements related to ARO

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide specialist advice & support in the development & implementation of IT security service delivery processes, methods and techniques enabling secure management & control of IT access, in alignment with governance requirements. The candidate must have experience in Platforms (Windows and / or Linux), scripting (Powershell and / or Bash), supporting an application, understanding of least privilege, security tooling.

Job Description

• Process: Provide specialist advise and support to safeguard information systems and associated assets through the identification and management of security risks. Identify, diagnose and recommend improvements and provide specialist advice and support to ensure that solutions are appropriate and effective. Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions. Perform security audits and clean-ups to ensure accurate and up to date access within the organisation. Perform, advise and provide information on risk management impacts and mitigate risk in respect of system and application access. Analyse IT related access report/s to identify discrepancies and anomalies and recommend remedial action. Provide specialist advice and support in defining standard operating procedures (SOP's). Conduct research and gather data to provide input to operational reporting and decision making processes. Provide specialist advice to plan for value-added process improvements, initiatives and services to deliver on operational objectives. Provide expertise to identify and develop solutions to improve quality of processes and services. | Client/Customer: Provide support and contribute to a culture of customer service excellence that meets and exceeds exceptional service. Build relationship with customers that contribute to a culture of customer service excellence. | Conduct: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards | Finance: Contribute to the effective reduction of cost and financial wastage in line with organisational policies and procedures. | Learning and Growth: Participate in forums that positively contributes to knowledge improvement. Provide advice and support in the management of change and offer operational support where required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• To provide specialist advice & support in the development & implementation of IT security service delivery processes, methods and techniques enabling secure management & control of IT access, in alignment with governance requirements.

Job Description

• Experience in Microsoft OS Platforms
• SEP
• Microsoft Defender
• In possession of a Vendor Certificati
• Process: Provide specialist advise and support to safeguard information systems and associated assets through the identification and management of security risks. Identify, diagnose and recommend improvements and provide specialist advice and support to ensure that solutions are appropriate and effective. Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions. Perform security audits and clean-ups to ensure accurate and up to date access within the organisation. Perform, advise and provide information on risk management impacts and mitigate risk in respect of system and application access. Analyse IT related access report/s to identify discrepancies and anomalies and recommend remedial action. Provide specialist advice and support in defining standard operating procedures (SOP's). Conduct research and gather data to provide input to operational reporting and decision making processes. Provide specialist advice to plan for value-added process improvements, initiatives and services to deliver on operational objectives. Provide expertise to identify and develop solutions to improve quality of processes and services. | Client/Customer: Provide support and contribute to a culture of customer service excellence that meets and exceeds exceptional service. Build relationship with customers that contribute to a culture of customer service excellence. | Conduct: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards | Finance: Contribute to the effective reduction of cost and financial wastage in line with organisational policies and procedures. | Learning and Growth: Participate in forums that positively contributes to knowledge improvement. Provide advice and support in the management of change and offer operational support where required. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.. Selecting this role has a compensation & benefit impact in Kenya, TZ (NBC), Mozambique. Please contact Reward for details.

Job Description

Execute cash & related transactions:

• Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached
• Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash
• Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud.
• Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes
• Ensure that journals are processed to recover charges for manual transactions processed for customers
• Ensure adherence to the SARB minimum requirements 

Customer Service:

• Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
• Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries
• Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Rep0rt customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers
• Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times
• Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times
• Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day
• Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance.
• Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses.
• Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting.
• Educate customers on the use of the Internet Kiosk. 
• Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities
• Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information
• Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales
• Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs
• Capture all other leads on SMD once agreed by client
• Follow up all leads with Sales Consultants on SMD to make sure clients are contacted

Compliance and Risk Management:

• Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures
• Conduct cash counts and visual checks as assigned by the line manager from time to time
• Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures
• Keep transactions records available for control purposes
• Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure.
• Refer any concerns to the line manager for follow up and decision making on whether to proceed
• Follow cash management procedures and limits as prescribed Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc.
• Adhere to prescribed control measures to prevent fraud, losses and shortages
• Report suspicious transactions as per Money Laundering control frameworks
• Complete and maintain applicable registers (Teller and Key registers)
• Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation
• Follow off-line procedures and comply with all regulatory and compliance requirements
• Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures
• Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud
• Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc.
• Adhere to end of day procedures (ABSA 3368)
• Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• Enhances customer’s experience through the provision of excellent service, efficient and professional handling of support queries and requests with the aim of retaining existing customers.

Job Description

Accountability:  Operations Management 

• Adhere to standard operating procedures (SOPs) within the area of accountability. 
• Answer Inbound calls and respond to written queries timeously
• Identify and prioritize customer experience breakdown points based on customers’ expectations, breakdown severity and business impact, using customer measurement feedback (NPS scores)
• Perform detailed analytics in order to identify root course pain points that are impacting customer experience delivery and take actions necessary to address these.
• Identify and recommend new innovative ways of achieving positive feedback on quality product knowledge experience. 
• Participate in cross-functional working groups with the aim of identifying customer experience improvement solutions for identified and impacted business areas. 
• Record and report on transactional activities on workflow to provide timely and accurate information.
• Meet the daily operational workload requirements as per the agreed targets
• Manage the implementation of new processes and systems to optimize the customer experience. 
• Test the improvements with customers in order to drive digital adoption for self service
• Plan, organize and complete task and activities in alignment with performance objectives. 
• Understand, interpret and provide management with customer insights with the aim to improve the customer experience
• Continuously ensure an up-to-date and complete understanding of the customer environment, processes, procedures, technology platforms, products, compliance, and risk.   

Accountability:  Maintain Client Experience 

• Deliver a seamless customer service experience through unique and accurate customer insights in order to retain customers 
• Place customer at the centre of the business, services and solutions to deliver an outstanding and seamless customer service.
• Peruse, analyse and actively communicate client centric trends to improve customer experience 
• Clarify requirements and delivery outcome expectation to exceed customer expectations.

Accountability:  Finance

• Adhere to specified policies, standards and procedures to prevent and avoid loss events.  
• Eliminate time and effort spent on distracting activities and other unproductive behavior in order to adhere to schedule and to make productive use of the time allocated to execute tasks.

Accountability:  Learning and Growth

• Participate in own personal development, coaching and performance management processes. 
• Continuously assess own performance, seek timely and clear feedback and request 
• Foster a mindset of continuous growth and learning by acquiring different skills available in the department and excelling in them in order to provide world- class customer service. 
• Always exhibit the image of wanting to display Absa values and commitment to the team in reaching our service delivery objectives and enhancing our customer service capability. 

Accountability:  Compliance

• Understand and mitigate risks and risk events (incidents) relevant to the role to ensure compliance. 
• Conduct all activities and duties in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards 

Education

• Higher Certificate  (Required)

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Job Summary

• The role for a Business Finance Partner is now open in GCF. This role entails assisting in the preparation and analysis of financial performance of the Corporate Real Estate Services function within Group Centre Finance. The role includes oversight of past, present and future financial performance of the division across Southern Africa. Stakeholder and relationship management is a key driver in order to deliver financial objectives. The role will be required to identify trends and financial risks. Delivering and presenting of accurate financial information in order to assist in strategic decisions for the GCF Division.

Job Description

Key Accountabilities

Financial Management and Business Partnering

• Produce of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information and valid and insightful comments.
• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles and methodologies
• Take a commercial view on business and provide insights into management reports.
• Generate finance narratives and insights driving business that will assist in building new proposition.
• Align to processes around month-end and year-end across the GCF finance community based on the requirements from Group.
• Execute strategic objectives as articulated by the Chief Financial Officer (CFO).
• First line of operational support to internal and external auditors within scope of work; and all queries addressed effectively and efficiently.
• Work with Business Unit Commercial Manager to ensure appropriate, accurate and timeous delivery of financial information from Outsource partners

Business Planning

• Align to processes around planning cycles across the GCF finance community and Business Unit based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and Business Unit teams.
• Ensure Business Unit commitment and thorough input is obtained for these activities and support them with translating strategy into financial objectives on request
• Partner with the departments and the Business Unit line managers to complete sound financial plans within the agreed timeframes ensuring that the plans align to the Company’s and Business Unit strategy
• Analysing existing budgets against actual spend and note any key risk and opportunities is identified and communicated to the Business Unit and ensure this is accounted for into the annual financial plans

Support to Business and Financial Leadership

• Drive change proactively aimed at continuous improvement in all areas of the reporting and business. Embrace digital solutions
• Provide financial advice and guidance to line managers and Finance Business Partners on new initiatives, current budget management practices and trends in expenditure in their areas of accountability.
• Explain targets and take accountability for the monitoring and achievement of own objectives in terms of financial risk, financial planning and governance.
• Address any process failures specific to the department under management.
• Drive continuous process efficiency, financial rigor and controls. 
• Serve as a subject matter expert on accounting processes, analysis and reporting for end-to-end Financial Management in business area.
• Develop and sustain knowledge and experience on the end to end processes, including relevant systems within scope of work.
• Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.

Governance

• Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood and that these are adhered to on a monthly basis.
• Implement required governance forums to support improved financial management practices within own area of responsibility. (e.g. monthly finance reporting, monthly finance meetings.)
• Develop and implement control procedures as deficiencies or exceptions are identified. Assess and drive improvement of business accounting practices and policies.

Role/Person Specification

Education and Experience Required

• NQF Level 7: CA / Degree BCom Accounts
• Minimum 3 years financial management experience
• Exposure to dealing with Key stakeholders & Senior Management

Competencies

• Writing & reporting
• Presentation skills
• Excellent organisational skills
• Excellent communication skill
• Excellent analytical ability
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creative Problem Solving
• Digitally Empowered

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Premium Business clients

Job Description

Analysis and Research:  - Conducts analysis and research in areas of specialisation/expertise, leveraging a variety of applicable information's sources; - Analyses information, generates and publishes written reports summarising findings and prepares recommendations within area of expertise; - Quality assures analysis and recommendations | Stakeholder Management::  - Establish relationships with key internal and external stakeholders to source information and make recommendations to; - Build relationships with stakeholders spanning the enterprise in order to collaborate and share findings and recommendations. | Control:  : Accountable for complying with all risk management, regulatory and  compliance frameworks within area of accountability; Where applicable ensures that colleagues managed are aware of and comply with all compliance requirements.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• The core responsibility of the role is to assume the leadership responsibility of the PCT Finance function of CIB FICC, NLD and Markets Funding.
• The role is to head the team and be a senior member of the Product control management team that informs the direction of Product Control Team a sub department of Finance CIB

Job Description

The main responsibilities are as follows:

•  Accounting – posting to the General Ledger accurate and timely information
• Substantiation of the trading balance sheet – ensuring the full trading balance sheet can be substantiated
• Regulatory reporting alignment - ensuring the Balance sheet is aligned to reports send to regulators
• Data ownership – Ensuring the quality and accuracy of the data going downstream to other infrastructure areas
• Control environment – Overseeing the control environment in which the business operates
• P&L review – understanding and providing commentary on the P&L
• New product, business development from a support point of view

In the process of managing the team, responsibilities include

• Team Management – recruiting, succession planning, ensuring staff are skilled up via training, performance review, career development, secondments, re-structures.
• Efficiency – Looking for continuous improvement in the efficiency by which the desk carries out it work
• Reporting – Looking for continuous improvement in the reporting ability and performance of the desk
• Control - Looking for continuous improvement in the ability of the desk to control the business

The role involves being the main interface to the Head of Trading  and the business heads for financial control of their respective books and records as well as to senior management in Finance, Financial Control, Second and Third Line of defense (LOD) teams (being Operational risk and Internal/External Audit) on all governance and conformance matters that involve Finance PCT.

• The successful candidate is required to drive and deliver a robust, end-to-end control framework and build strong partnerships with management across the broader infrastructure areas, specifically Finance, IT, Risk and Operations and other First line of defense such is Front Office Risk and Controls and Corporate Internal controls Teams. This requires strong communication and influencing skills particularly at senior levels in the firm.
• The role requires management and leadership of a team of fourteen including three managers able to identify and prioritize all required resources, processes and technology to deliver the Product Control function, which operates at the level of quality and sophistication, needed to support a fast-growing, complex investment banking business. The role requires extensive product knowledge in respect of financial instruments particularly equity products and some familiarity with process flows in booking such products across the various departments. A robust control mentality is essential. Candidate should be familiar with the Southern African financial market and in particular operations of the JSE, JSE Clear exchanges as well as London Clearing House (LCH).

Key Accountabilities

Accountability: Control oversight over P&L production and BS substantiation

• In depth, knowledge and understanding of products traded on the desk.
• Sound understanding of the risk and P&L drivers for the products coupled with a keen awareness of external markets and changes in market parameters
• A hands-on approach coupled with proactive leadership skills and the ability to delegate effectively
• The ability to build strong working relationships with the traders and other infrastructure units
• The ability to appraise issues/situations/new products quickly and to identify appropriate next steps
• Thoroughness, rigor and attention to detail with regard to products, processes and controls
• The capacity to work under pressure and the experience needed to contribute at a more strategic level
• Responsible for daily P&L production for various portfolios
• Responsible for consolidated financial information for Senior FO and Finance Management
• Ensure all staff are trained and fully understand the underlying revenue attribution approach
• Product specific subject matter experts within the team and across finance
• Responsible for Daily/weekly/monthly P&L and balance sheet commentary
• Responsible for Monthly balance sheet and income statement reconciliations to the general ledger
• Help executives to understand and complete the daily P&L
• Challenge existing processes and controls ensuring best practice across finance
• Manage a team of controllers (analysts) to ensure a high level of FO client service
• Interact with other infrastructure areas, specifically Operations and Financial Control, for issue resolutions
• Field various ad hoc requests

Accountability: Technical knowledge:

• Excellent understanding of relevant and up-to-date technical knowledge, applications and techniques.
• Recognised as an expert in their discipline.
• Continually delivering process improvement and challenging the status quo
• Proactively transfers knowledge to the team.
• Mentors line managers to ensure technical knowledge is cascaded.
• Champions best practice
• This includes but is not limited to oversight of the teams’ responsibility across:
• Investment Banking Product specific subject matter experts within the team and across finance
• In depth knowledge and understanding of products traded in the Investment Banking and Treasury Businesses
• The ability to appraise issues/situations quickly and to identify appropriate next steps
• JSE Stock Exchange and JSE Clear Futures Exchange knowledge is preferred

Accountability: Management and Leadership:

• Excellent understanding of relevant and up-to-date technical knowledge, applications and techniques.
• Recognised as an expert in their discipline. Deep technical knowledge.
• Continually delivering process improvement and challenging the status quo.
• Proactively transfers knowledge to the team. Mentors line managers to ensure technical knowledge is cascaded.

This includes but is not limited to:

• Direct, manage and drive the performance of the team
• Manage a team of controllers (analysts/AVP’s and VP’s) to ensure a high level of client service
• Hands-on approach coupled with proactive leadership skills and the ability to delegate effectively
• Together with relevant BU head and Head: PCT, determine the people management strategy for the area with a focus on talent management, development, resourcing and retention.
• Embed formal Performance Development and informal coaching in the team.
• Review training needs of team members.
• Establish and maintain a succession plan for the key roles in the team.
• Interview and recruit direct reports.
• Review workforce and recruitment plans for the team and reallocate resources where required.
• Associated people management administration
• Act as escalation point for all grievances raised in the team.
• Review overall team performance and provide input to consistency check meetings.
• Recognize the efforts of their staff members

Accountability: Control environment:  Control oversight over Reconciliation Processes:

• Understands and complies with all applicable governance, compliance and risk policies and procedures
• Fosters an atmosphere of compliance, ensures regulations are observed, and puts relevant processes in place for staff to escalate problems
• Accountable for implementation of Group’s risk control framework for area of responsibility
• This includes but is not limited to oversight of the teams’ responsibility across:
• Sound understanding of the system and product flows, the risks associated with the breaks and root cause remediation
• Thoroughness, rigor and attention to detail with regard to products, processes and controls
• Ensure all staff are trained and fully understand the underlying revenue attribution approach
• Responsible for Daily/weekly/monthly breaks MI and commentary
• Responsible for Monthly balance sheet reconciliations to the general ledger, in respect of reconciliations owned
• Help executives to understand material risks and issues within reconciliations
• Challenge existing processes and controls ensuring best practice across finance

Accountability: Personal and Interpersonal:

• Sophisticated team player across the department and maintains good relations with team members. Proactively drives department cohesion.
• Leverages the full capabilities of the function / department by collaborating with others outside the immediate team.
• Demonstrates credibility and confidence when dealing with those outside function.
• Spokesperson for the department.

This includes, but is not limited to:

• Interact with Line Controllers for issue resolutions
• The ability to build strong working relationships with the traders and other infrastructure units
• The capacity to work under pressure and the experience needed to contribute at a more strategic level
• Interaction with various areas across the Absa in order to obtain and understanding of the impact these areas have on Product Control as well as providing both formal reporting as well as ad hoc query resolution to these areas.

Accountability: Commercial effectiveness:

• Excellent understanding of own field. Up-to-date with relevant sector/department knowledge, and has insight into external market developments/initiatives
• Networks effectively in the market
• Is able to look at information with understanding of strategic implications.
• Able to articulate the major issues surrounding his/her areas of work and the strategy for addressing them
• Understands cost drivers and manages budgets successfully.
• Demonstrates initiative in rethinking how the Group Centre function’s or departments objectives and practices should be changed to be more productive.
• Demonstrates effective use of a network of people and resources through the department.
• Able to focus resources on worthwhile opportunities.

Accountability: Business Skills:

• Superior influencing and negotiating skills.
• Consistently solves problems effectively and creatively.
• Initiates and designs projects for implementation within team or department.
• Excellent project management skills.
• Ability to mitigate risk.
• Excellent communication in both formal and informal settings, and at all levels
• Has the ability to break down barriers and ability to address conflict with another department.
• Can successfully manage and implement change and effectively communicates change to team members and guides team through change processes.
• Makes timely and effective decisions and produces results even in the face of adversity.
• Reputation for producing results.
• Significantly strengthened department performance
• A high level of focus on client relations. Always proactively seeking to improve the relationship. A role model to team members.
• Prioritises the output of the department, ensuring delivery within deadlines.
• Good understanding of roles outside own function

Role / Person Specification

Education and Experience Required

• Chartered Accountant /  Chartered Financial Analyst (CFA) /  Master in Finance / related
• 10 years+ Investment Banking or related Finance experience
• Business experience in a Banking environment gained from a Finance, Product Management or Front /Middle office role.
• Experienced manager
• Investment Bank product and process flow experience preferable
• Equities and FICC market and product experience is preferable

Knowledge & Skills: (Maximum of 6)

• Strong technical accounting skills and numeric ability
• Exceptional interpersonal and team-working skills and the ability to communicate at all levels
• The ability to work in a pressured and unstructured environment and to cope with the demands of working to tight deadlines
• Maturity - able to deal with senior executives
• Business acumen
• Performance orientated and client service driven
• Strong report writing and presentation skills
• Knowledge of Bank regulation and developments
• Excellent knowledge of financial markets and Investment Banking Products

Competencies:  (Maximum of 7 competencies)

• Leading, coaching and mentoring
• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

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Job Summary

• Enterprise leadership of transactional banking including transactional (cheque and savings) accounts, overdrafts, debit cards, payments, retail international banking products, pep and other strategic partnerships.
• Accountable for the strategy, performance and operations of the product house as an end-to-end business unit including direct accountability for infrastructure and people to enable execution. Aligns product and proposition strategies and their execution to enable realization of Absa customer and business strategies

Job Description

The primary purpose of the role is to:

• Develop and drive the strategy that consolidates a myriad of trade and working capital  products and propositions (Documentary Trade, Money Market Loans, OverdraftsIRU’s, Escrows, Trade Loans, LC Disco

Accountability: Strategy

• Accountable for establishing the strategic direction and growth objectives in line with the overall Everyday Banking strategy
• Accountable for defining the strategic and business initiatives necessary to achieve the business strategy and deliver the customer and commercial shape.
• Determines the market share objectives in line with the strategy and formulates the execution plan including but not limited to the following
• Customer segments and customer needs therein
  • Product continuum
  • Technology platforms
  • Channel platforms
  • Go to market approach
  • Operational capabilities
  • Customer experience
  • Competitive differentiation
• Stays abreast of local and global industry trends, innovations and developments to determine relevance, impact and consideration for Transactional Banking.

Accountability: Commercial Management

• Accountable for managing the commercial performance (P&L) of the products across the product lifecycle in support of Absa’s high-level financial ambitions and balance sheet shape.
• Makes trade-offs across product continuum, delivery platforms and capabilities within Everyday Banking to enable the desired customer and commercial shape.
• Interlock with CVM, SSE, Physical Channels, Technology, segment and sector on trade off discussions across the transactional and deposits product lifecycle to enable the desired customer and commercial shape.
• Ensure channel mix is optimized and delivery of satisfactory customer experience
• Creates value for all stakeholders by identifying and effectively collaborating with external partners to enable the desired customer and commercial shape.
• Identifies and manages key value drivers of performance at a business and product level including financial performance (revenue, impairments), cost management (direct and indirect), balance sheet management/optimization, pricing, credit and fraud risk etc.
• Accountable for ensuring the long-term commercial viability of the product, including oversight of the middle and back-office capabilities, external capabilities, partnership capabilities to drive efficiency programmes to optimize cost base and align to market and enhanced customer experience.
• Develop hyper personalised go to market approach – campaign development, tracking and tactical offer design
• Create analytical sales approach by leveraging data and create effective offers to drive effective product utilization and maximise economic return

Accountability: Product Management

• Delivers a compelling and insights led Product Proposition offering that aligns to and enables Everyday Banking customer strategies:
  • Lead centers of product excellence and innovation taking into account and anticipating market, customer and product trends;
  • accountable for all product management activities including design, development, taking to market and run of compelling and commercially viable product propositions spanning the product lifecycle;
  • ensures that the product value propositions seamlessly integrate into segment and sector value propositions to support “golden baskets” and enable the acquisition and retention of customers in specific segments and sectors to support the targeted commercial and customer shapes.
• Drives the design, development and delivery of integrated propositions within Everyday Banking and across Absa
• Drives product innovation across the banking, payments, digital and partnerships landscapes to deliver compelling transactional banking propositions
• Drive creation of new revenue streams through product innovation and appropriate commercialisation

Accountability: Product Infrastructure

• Accountable for the entire end-to-end infrastructure (people, process and technology) on which the products run to support the target customer experience whilst ensuring that the products remain commercially viable by ensuring:
  • Daily operations run seamlessly to support the target customer experience and performance requirements.
  • Product infrastructure is competitive and future fit, by sponsoring the design and development of strategic architectures (process, technology and infrastructure) and the required people capabilities.

Accountability: Book of Work

• Accountable for shaping the transactional banking product book of work across for customer accounts, payments capabilities, debit cards, international banking and partnerships.
• Make trade-offs between the run, grow and transform objectives for Transactional Banking and across the Everyday Banking product landscape to ensure the optimal delivery of the customer and commercial agenda
• Ensure coordination across the change, channel and multiple technology functions to achieve the desired outcome.

Accountability: Leading Talent

• Accountable for enabling people and culture aligned to brand value.
• Determine and analyse attestation, training, and development needs for direct reports, and ensure that these requirements are met.
• Act as a second-level escalation point for all grievances raised in the functional area.
• Ensure that poor performance is addressed, and relevant corrective actions are implemented.
• Ensure appropriate reward and recognition practices for all employees within the team.

Accountability: Operational Effectiveness

• Drive the development and tracking of tactical plans and scorecards and take corrective actions where required.
• Drive strategic reporting requirements.
• Provide leadership in engagements with regulatory bodies and represent consumer products in key industry associations and forums where applicable.
• Use insights and knowledge gained from high-level reports and analyse complex comparative information to create scenarios to direct strategic intent.
• Establish and maintain relationships with all key stakeholders across business value chain and other BUs
• Create awareness of cross functions and their activities to all team members

  Accountability:  Good Governance, Risk and Compliance

• Drive the development and implementation of integrated corporate governance and compliance frameworks throughout the business unit
• Influence the implementation of effective internal controls system and corporate governance in the functional area of accountability.

Education

• Master's Degree: Business Administration (Required)

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Job Summary

• In the words of Jeffrey Carr, vice president and general counsel of FMC Technologies, a Chicago-based manufacturer of oil and gas exploration equipment – “The best M&A lawyers are tenacious without being overbearing, realistic without being risk-averse. They have to be consummate negotiators to know what their clients want and find consensus without sacrificing the client’s objectives“.
• The Absa Group is seeking a talented, commercially-minded and proactive lawyer to join its Group Corporate / M&A legal function. You will form part of a small professional team of lawyers with responsibility for M&A activity of the Absa Group notably in South Africa and the rest of Africa. You will also work to drive continuous improvements, commercial and operational excellence throughout the deal processes.

Job Description

Key Responsibilities

• Provide best-in-class end-to-end M&A legal advice in a leadership context in respect of transactions across multiple jurisdictions, adopting a collaborative business-partnering approach
• Work collaboratively with other teams within the Legal function to ensure effective and fully aligned end-to-end legal support to wider business colleagues in an M&A transaction context in relation to structuring, due diligence, disclosure and other key issues
• Co-ordinate and manage internal and external legal support and support from other functional colleagues (e.g. Corporate Development, Finance, Tax, HR and Treasury and Corporate Governance ) in a cross-discipline / multi-jurisdiction context
• Manage external legal counsel in an efficient and cost-effective manner
• Support corporate team on other strategic corporate projects, such as capital raisings, rights issues, special dividends
• Identify and pursue opportunities to improve Absa Group’s approach to M&A transactions, including via the development of toolkits, internal templates for core transaction documents
• Identify opportunities to develop and improve operational efficiencies, processes and systems and capture and reapply knowledge
• Advise, influence and support key stakeholders at all levels across our regional operations to ensure close alignment between the Legal function and business areas and identify and progress value creation opportunities

Key skills

• Analysing information and dealing with complexity;
• Excellent drafting skills
• Ability to navigate a set of financial statements
• Effective communication (both oral and written) and excellent negotiating skills
• Excellent project management capabilities
• Power of persuasion
• Effective leadership
• Sound risk and reward assessment capabilities with the ability to take risks
• Possessing In-depth Business Awareness with a thorough understanding of commercials
• Excellent at Time Management and multitasking
• Self-assuredness, and a calm mind
• Excellent Problem-solving skills

Qualifications

• At a minimum a LL.B degree but preferable to also have a B.Com or LL.M degree and an admitted attorney or advocate
• 9+ years of experience as a corporate transactions’ attorney focused on M&A and investments or at a top tier international law firm
• Experience with M&A and investments involving a bank, technology companies, insurance companies and banking subsidiaries
• Experience in cross boarder M&A transactions
• Familiarity with a wide variety of transaction types (e.g., public company, private company, joint venture, stock purchase, asset purchase, divestments, cross-border, etc.)
• In depth understanding and ability to apply the Banks Act, Companies Act, JSE listing requirements, FRS Act
• Ability to work independently while being able to contribute successfully to cross-functional teams.
• Ability to take a business-oriented approach while identifying and balancing legal risks and providing succinct, accurate and pragmatic advice
• Exceptional analytical skills, independent judgment, a desire to learn, and an ability to take on and prioritise a wide variety of complex matters
• Outstanding relationship-building skills
• Can-do attitude, able to work under pressure, tight deadlines and to manage the expectations of clients

Education

• Postgraduate Degrees and Professional Qualifications: Law (Required)

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Job Summary

• The Investment Banking Internal Audit team is looking for a detail-oriented team player with an interest in financial markets who wants gain insight into the firm’s operations and control processes. Investment Banking engages in advisory, financing, capital raising as well as trading, sales and research activities across all major asset classes and products domestically, regionally and internationally.. Investment Banking environment is a fast paced, dynamic environment with limitless learning opportunities.
• The role of internal auditor is paramount in ensuring that Absa’s residual risk is managed adequately therefore previous audit experience in Corporate and Investment banking in a risk-based environment will be advantageous. The candidate must be able to analyze vast amounts of data in a meaningful way and manage their time effectively. Good communication skills (written and verbal) are crucial Ability to manage multiple stakeholders, Willingness to drive consensus and influence outcomes Further the candidate must plan, execute and manage audit assignments in accordance with the Group Audit Plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

Key Accountabilities:

Accountability: Audit Delivery – Planning

• Plan the delivery of assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met.
• Develop a detailed knowledge of the methodology by attending training sessions to ensure that approved audits are risk focused.
• Act as a mentor for auditors and peers to provide guidance to ensure that their work exceeds quality standards.
• Contribute to the annual planning process as requested by the Head of Audit by providing feedback and knowledge in terms of business. This will include identifying auditable entities, assessing the audit needs assessment and preparing all Management Information reports required.
• Management of the following: Audit universe, auditable entities, audit delivery, people Develop and maintain relationships with accountable stakeholder management on each audit.
• Engage with Internal Audit (IA) colleagues during assignments and request technical assistance where required. Technical assistance may include the review of key risks and controls, review of working papers and audit reports.
• Perform audits and issues assurance within Key Performance timelines and resource budget.
• Proactively provide on-the-job training to the audit team for the audit toolkit - Synergy and confirm through inspection of the audit work that the results of audit work are completed, updated and approved as required by the Quality Assurance scorecard

Accountability: Audit Delivery – Fieldwork

• Develop testing strategies for key controls within the business to adequately mitigate the risks. An example of this is to determine the sample size of the item to be tested, the period in which the sample will be selected from and then determine the applicable test to confirm that the control is operating effectively.
• Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the QA scorecard.
• Review the DEA and OET working papers of controls tested.
• Based on the reviews performed, provide effective feedback to audit staff during the audit assignment to confirm that working papers are completed in line with the AIA methodology.
• Engage with management and auditors on progress of audit and to provide regular feedback on issues identified where the control has failed either at a DEA or OET level.
• Engage with Centres of Excellences (COEs) during the fieldwork stage and give oversight to COE colleagues working on the audit assignment.
• Proactively take on additional tasks as delegated by the Head of Audit.

 Accountability: Audit Delivery – Reporting

• Support the Cluster team leadership in generating value add management information for stakeholders by proactively assisting the HoA at the end of each month. This will include obtaining management information from stakeholders and preparing the management information.
• Establish effective relationships with CoE counterparts and fully engage them during audit reporting.
• Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them.
• Raise observations as early as possible and agree actions before completion of fieldwork and write concise, accurate Executive Summaries.
• Deliver high quality audit reports, aligned to the AIA methodology which include all significant issues identified in the audit.
• Review management action plans to confirm that the identified risks associated to the control failure are adequately mitigated. Actions plans are to be specific, measurable, timely, achievable and realistic.

Accountability: Management & Leadership

• Mentor and coach less experienced team members by providing guidance around the methodology and audit process.
• Support AIA management team to identify, attract, develop and retain talent on an on-going basis.
• Support AIA management in measuring productivity by ensuring that Evaluation Forms are maintained for all audit assignments and monitored against assignment budgeted hours.
• Manage the teams that assigned to the audit effectively by delegating audit work to empower each individual team member.
• Provide timely feedback to address development areas and recognise quality and audit achievement.
• Provide constructive, timely and balanced feedback to audit team members, peers and Head of Audits.
• Sponsor Internal Audit people initiatives and volunteer input / feedback where requested.
• Manage an audit team to ensure effective delivery of the audit.
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Establish and maintain a succession plan for the team.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
• Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Motivate to and obtain approval from the Head of Audit / Audit Director for any additional headcount for the team.
• Approve leave requests for team members and create leave plans to ensure adequate coverage.
• Monitor overtime and ensure that it is kept to a minimum. Report excessive overtime to the Head: Audit and create plans to address the issues.

Accountability: Knowledge Management

• Improve technical knowledge through self-learning or training including mandatory continuous Professional Education requirements.
• Share knowledge in area of responsibility with the team to ensure that audit activities are planned effectively and completed in line with quality standards and audit methodology.
• Present effectively at stakeholder meetings and forums (eg: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis.
• Share knowledge with AIA colleagues and peers in the business.
• Working with colleagues in Business Units to provide requisite expertise in key areas where specific specialist knowledge is required to deliver appropriate, value-added assurance.

Perform all other duties as reasonably assigned.

Role/Person Specification
Education and Experience Required

• B Degree (Commercial, Informatics, Statistics)
• B Degree Honours (Commercial, Informatics, Statistics)
• CA (SA), CIA, CISA or relevant qualification
• Relevant banking industry qualification (e.g. SA Institute of Bankers)

Essential:

• 5 years’ experience in Internal/External audit or commensurate experience in a major financial institution
• 5 years’ experience in risk based auditing or risk/control activities.
• 3 years’ experience of managing a team

Preferred:

• Big 4 Completed Articles experience
• CIB  experience either gained through auditing or in a business role

Knowledge & Skills:

• Understand control, regulatory & risk issues Level: Do without Supervision
• Ability to articulate complex issues clearly Level: Do without Supervision
• Displays good knowledge of key business processes Level: Do without Supervision
• Manage time, resources effectively Level: Do without Supervision
• Keep stakeholders & management up to date
• Industry and product knowledge

 Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• An opportunity has become available for an experienced Head of Audit/ Director to join our Global Markets Absa Internal Audit (IA) team. The Global Markets division engages in trading, sales and research activities across all major asset classes and products in Africa, delivering pricing, hedging and risk management capabilities to both corporate and institutional clients.
• The Head of Audit: Global Markets will provide end to end audit support to the Global Markets Businesses. Accountable for defining the audit plan for this relevant portfolio and part of IA Extended Leadership team responsible for the delivery of the audit plan and to ensure that audit assignments are executed in compliance with the relevant IA assurance methodology. Be responsible and accountable for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

Key Accountabilities:

Strategic Initiatives:

• Digitally and Technology enable: Contribute to the Digital Book of Work of the IA Function. Use of Tools and Technology in the portfolio.
• New Ways of Work Operating Model: Build skills that are future fit, self-sufficient audit teams, load balancing for thinking versus execution time, flatter/less hierarchy in structures.
• Stakeholder engagement model: aligned to IA overall principles for driving a profession, value adding, service oriented, digitally savvy owner led stakeholder engagement approach for the portfolio.
• Contribute to the overall Absa IA Brand, Positioning and Communication Initiatives.

Audit Delivery:

• Budget/Finance Management - cost for the Audit portfolio to be optimised and tracked against budget. Timesheet completion for self and team to be done on time each week applicable period; Timesheet completion for self and team to be done on time each week applicable period.
• Customer interaction and business monitoring: Manage relationships with senior stakeholders across each portfolio, and participation at key Risk/governance committees to inform view of overall BU/Function Risk profile. Review and approval of Reporting - which BU/Function IA attends. Reporting Ensure high quality factually accurate, complete and insightful Reporting – Enterprise Risk Committee (ERC), Group Audit and Compliance Committee (GACC), Regulators et al.
• Annual Audit Planning: Accountable for formulation of the Portfolio Annual Audit Plan and contribution to the BU/Function Portfolio's audit plan. Responsible for the "top-down" approach to planning whereby he/she will communicate the key strategic focus areas and emerging risks and topics noted as part of business monitoring and ensure they are appropriately included in the audit plan.
• Audit Delivery aligned to the agreed phasing principles Risk identification and input into audit planning/scoping and reporting for both Control Environment and Management Control Approach. Ensure adherence to Quality assurance requirements and manage audit risk throughout the audit. Manage stakeholder relationships at an accountable executive level for audit assignments. 
• Audit Delivery: Accountability for overall Portfolio Management i.e. managing quality of review in line with QA standards and the agile management of the BU/Function team to ensure efficient and valuable delivery of the BU/Function Audit plan. Manage ongoing communication with audit stakeholders including control owners etc. 
• Review and approval of Planning documents, sample work papers and audit issues and draft/final audit report. Clearance of audit report with the accountable executive.
• Issue Validation:  Ownership of issue validation process i.e. ensuring high quality and timely validation of audit issues (within stipulated KPIs). Approval of Issue validation work performed and sending out issue closure or re-open communication.
• Prepare monthly and quarterly combined assurance submissions, where relevant.
• Proactive management and reporting of open, long-overdue, re-opened issues and other audit results to internal and external stakeholder in order to play a role in ensuring a healthy control environment. Quarterly analysis of assurance delivered, with results classified into themes, root causes and insights. Actively contribute towards IA's contribution at the Group Control Environment Steerco.
• Changes to the audit plan well managed and only valid and responsible changes.
• Audit File Review Results for the portfolio should be within the File Review Risk Appetite. No material exceptions raised in QA reviews or audit reports to be re-issued. Timely remediation of QA exceptions (no overdues). Positive results (no significant issues) in the annual ISA 610 report. Positive Stakeholder Feedback results per Portfolio.
• Data analytics- all audits able to use data analytics, where possible. Re-useable scripts with a plan of demonstration of re-deployment.
• IA submissions to any and all stakeholder forums- to be risk based, of quality, include well analysed and articulated messaging and insights and require minimal re-work from CIA feedback.

Leadership / Culture / Values:

• Leadership/Values/Culture: Demonstration of Absa and IIA code of conduct values/behaviours in all aspects of work. Playing a positive role in team effectiveness sessions and in the unpacking of Colleague Experience Survey results.
• Team Player: Positive team engagement, helping build the desired culture for IA. Measure of success - all survey scores and feedback from stakeholders to be within target ranges, including Colleague Experience Survey.
• New Ways of Work: Timely adoption and role modelling of all new ways of work and enabling technology i.e. strategic initiatives/platforms/tools/solutions i.e. on effective date to ensure it supports implementation and embedment across function.
• Retention of talent and timely recruitment of approved roles and level of attrition within IA target range. Retention of staff: managing level of attrition within IA target range.
• Develop, Grow and Learn (Self and Team): Timely feedback on performance, development feedback, career development planning and training and Learning and Development (L&D) for self and team; succession plans in place for key roles, individual development plans in place for all team members.

Stakeholder Management:

• The key clients and stakeholders will be the PSC and Secured Lending Managing Executives. With emphasis on:
• Possess excellent communication skills (verbal and written) to effectively communicate to clients.
• Build relationships with the business on key initiatives, attending key committees and sharing their view of the business’ control assessments.
• Know our clients/customers and understand how the team’s work benefits them.
• Lead a team of professional and subject matter experts, who may be line managers themselves.
• Embed the performance culture and role model Group values and behaviours.
• Manage and lead teams through change, both individually and as a function.
• Actively contribute to the wider talent development of the function through coaching, mentoring, providing constructive feedback.
• Attract and retain talented individuals who can contribute to the Audit Function of the future, building a strong pipeline of skills and capabilities. 
• Align to IA overall principles for driving a profession, value adding, service oriented, digitallly savvy owner led stakeholder engagement approach for the portfolio

Qualifications & Experience:

• Relevant professional qualifications as appropriate (e.g. CA, CIA, CISA)
• Previous Financial services industry experience required especially within Global Markets and Investment Banking etc.
• Knowledge about new and emerging financial products and services.
• Experience of leading others during audit assignments.
• Previous experience working in regulated markets preferred

Skills:

• Proven experience of managing teams in a complex, matrix environment; adaptable leadership style
• Extensive experience in risk-based auditing or risk/control activities
• Thought leadership
• Evidence of driving change, leading business initiatives and setting direction and strategy
• Ability to communicate and influence at very senior levels in the organisation
• Passionate about developing talent and performance management
• Ability to think and operate in an enterprise wide capacity, contributing to the main effort of the Function over the demands of individual silos
• Stakeholder management

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required), Postgraduate Degrees and Professional Qualifications: Statistics (Required)