Available Jobs at Trafalgar Property and Financial Services

Duties and Responsibilities

• Assisting the Sectional Title Portfolio Manager
• Typing of correspondence and minutes,
• Typing of correspondence to trustees and owners
• Liaising with Chairman and Trustees in the absence of the Portfolio Manager
• Assisting with preparation of monthly packs for the chairman of the Body Corporate
• Ensuring all information is kept up to date on inhouse systems
• Logging insurance claims
• Assisting with maintenance issues
• Management of emails (continuous correspondence with clients within 24h turnaround time)
• Ensuring invoices are authorised and paid timeously
• Drafting Annual General Meeting notice and meeting prep
• Assist with completing AGM workflows after AGMs
• Submit CSOS Annual Returns after AGMs
• Other administrative duties.

Required Skills

• Computer literate
• Willing to work under pressure
• Fully Bilingual (Afrikaans and English)
• Added advantage in previous Sectional Title experience

go to method of application »

Duties and Responsibilities:

• Daily management of trust funds and investment funds
• Ensuring that all complexes within the portfolio are insured and premiums are paid on time
• Continuous enhancement of knowledge of SA property laws
• Ensuring that compliant contractors are servicing the complexes and are paid timeously
• Awareness of all transfer of units within the portfolio and management of same
• Facilitating collection procedures and reporting to trustees and debtors and cash management
• Facilitation of staff payroll (HOA and Body Corporate) compliance and payment processes
• Ensuring all complex documents are archived as well as correctly filed within the company database
• Preparation of general meetings in line with the Sectional Title Act and compliance with usage of standard documentation and notices as approved by the company
• Continuous liaison and guidance to trustees and directors in relation to complex matters and financial reporting
• Statutory notice compliance and awareness of quorum requirements relevant to meetings
• Financial management of portfolio of complexes and sign off on complex control schedule as completion of same
• Ensuring compliance of statutory requirements for all complexes
• Accountable of internal audit score and closure of outstanding gaps identified on action log
• Management of support team processes

 Minimum Qualifications required by the position:

• Tertiary qualification graduate (ideally commerce, law, finance, property studies)

 Minimum Experience required by the position:

• Min 5 years’ experience in Property Management, specifically sectional title management and is familiar with the Sectional Titles Act.
• Computer literate (MS Office)
• Effective verbal and written communications skills
• Conflict management skills
• Excellent Project management and time management skills
• Sectional Title Scheme Management Certificate will be advantageous
• NQF level 4 Real Estate qualification would be advantageous
• Must have dedication and an excellent sense of customer service.

go to method of application »

Key responsibilities include, but are not limited to:

• Pursuing outstanding levies through various communication channels such as telephone calls, correspondence, and legal actions when necessary.
• Handling administrative duties including account reconciliations, payment allocations, addressing client inquiries, document preparation, and debt collection recoveries.
• Participating in meetings with managers to review debt collection strategies.

Key Performance Indicators include:

• Achieving collection rates exceeding 100% of monthly charges.
• Addressing email and SMS rejections monthly, with a continual decrease over time.
• Maintaining debtor account flagging consistently throughout the month.
• Meeting daily and monthly call targets, aligned with budgetary goals.
• Increasing the number of payment plans and debit orders monthly.
• Ensuring no exceptions occur monthly regarding notes added to arrear levy accounts.
• Meeting or exceeding the monthly agent fee budget for all charges.
• Assisting walk-in clients.

Minimum Qualifications:

• National Senior Certificate (Matric Certificate).
• Proficient in written and spoken communication in at least two languages.
• Minimum of three years’ experience in debt collection, excluding call centre environments.
• Two years' experience in a legal environment as a collection clerk or paralegal.
• Intermediate proficiency in Microsoft Office suite.

go to method of application »

Responsibilities include (but are not limited to):

Monthly PTB Review

• Analysis of General Ledger accounts to ensure accuracy, completeness and validity of information.
• Capturing of journal entries to correct misallocations and to update external and investment account balances.
• Noting any variances or concerns on the Chairman Pack report and escalating same to the designated Portfolio Manager.
• Advising the Portfolio Manager of new or existing insolvent schemes.
• Monthly updating of municipal reconciliations.
• Monthly escalation of insurance claim, petty cash and legal fee enquiries to the Portfolio Manager.
• Monthly recording of PTB distribution date on building control schedule.

Budget Preparation and Loading

• Prepare the annual budget using the Trafalgar template and Budget Questionnaire. 

Taxation

• Prepare and submit the annual income tax return with reference to the audited financial statements.
• Prepare and submit the monthly or bi-monthly VAT return.
• Quarterly request a SARS statement of account and ensure no outstanding returns, payments or refunds. 

Annual Audit File Preparation

• General ledger to be thoroughly scrutinized for accuracy, completeness and validity of financial information. All outstanding debtors / creditors to be raised and Balance Sheet items to be confirmed and agreed to third party information before the audit report is prepared.

Review of Audited Financial Statements, Resolution of Audit Queries, Distribution of AFS.

• Timeous and clear resolution of audit queries with the assistance of Portfolio Manager and Trustees when requested.
• Draft AFS to be scrutinized and all audit journals related to the Balance Sheet to be investigated, understood and questioned if necessary 

General

• Attend trustee, budget and/or Annual General Meetings when required
• Daily review of email / correspondence/ queries and attendance and resolution of same within a 24 hour time period as far as possible.
• Daily updating of building control schedules so as to accurately record the financial status of the building.

  Minimum Requirements:

• Tertiary qualification (Accounting degree or Bcom Financial Management preferred)
• At least five years’ experience in a bookkeeping/accounting environment
• Audit background (advantage)
• Have excellent communication skills

go to method of application »

Key Responsibilities:

Payroll Processing:

• Conduct the end-to-end payroll process, ensuring accuracy and compliance with relevant laws and regulations, 
• Address any payroll discrepancies or issues promptly and efficiently.
• Stay updated on changes in payroll regulations and ensure compliance.

HR Administration:

• Maintain accurate employee records and databases, including personal information, attendance, and leave records.
• Handle employee inquiries related to payroll, benefits, and other HR matters.
• Assist in the onboarding process for new hires, including paperwork and orientation.
• Coordinate employee offboarding procedures, including exit interviews and final payments.

Compliance and Reporting:

• Ensure compliance with labour relations and all HR related processes and procedures.
• Prepare and submit payroll-related reports to management monthly

HR Support:

• Provide administrative support to the various divisional department as needed, including scheduling meetings, maintaining HR files, and preparing reports.
• Assist in HR projects and initiatives, such as performance management, employee engagement, and talent acquisition.
• Maintain confidentiality and integrity in handling sensitive HR and payroll information.

Qualifications and Skills:

• Qualification in Human Resources
• 2+ years of experience in HR and payroll administration.
• Proficiency in payroll software 
• Strong understanding of payroll processing, tax regulations, and compliance requirements.
• Excellent attention to detail and accuracy in data entry and calculations.
• Effective communication skills, both written and verbal.
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational and multitasking abilities, with the capacity to prioritize tasks effectively.

go to method of application »

The candidate must be:

• Computer literate
• Willing to work under pressure,
• Added advantage in previous Sectional Title experience.

The responsibilities for the ST Community Scheme Administrator listed in summary but not limited to, includes:

• Assisting the ST Community Scheme Manager.
• Typing of correspondence and minutes.
• Typing of correspondence to trustees and owners.
• Liaising with Chairman and Trustees in the absence of the Community Scheme Manager.
• Assisting with the preparation of monthly packs for the chairman of the Body Corporate.
• Ensuring all information is kept up to date on inhouse systems.
• Logging insurance claims.
• Assisting with maintenance issues.
• Management of emails (continuous correspondence with clients within 24h turnaround time).
• Ensuring invoices are authorised and paid timeously.
• Drafting Annual General Meeting notices and meeting prep.
• Assist with completing AGM workflows after AGMs.
• Submit CSOS Annual Returns after AGMs.
• Other administrative duties.

go to method of application »

The ideal candidate should possess:

• Proficiency in computer skills, particularly in Microsoft Office applications.
• Fundamental comprehension of legal procedures associated with rental collection.
• Basic knowledge of accounting principles
• Familiarity with the Debt Collectors Act
• At least two years’ experience as a debt collector

Required Competencies:

• Effective written and verbal communication skills
• Friendly and approachable demeanour
• Proficient time management abilities
• Capacity to perform under pressure
• Skill in delegating tasks to different departments
• Strong leadership qualities
• Outstanding organizational skills
• Meticulous attention to detail
• Ability to collaborate within a team setting
• Adaptability to change
• Grade 12 - Matric

The responsibilities for the Commercial & Residential Debt Collector, summarized but not limited to, encompass:

• Collection of outstanding rentals through effective communication via SMS and phone calls.
• Implementation of demand letters through electronic and postal channels.
• Handling the Notice to Cancel Lease process and confirming lease cancellations.
• Coordinating the handover of accounts to attorneys for collection.
• Reconciliation of accounts, ensuring accuracy in the identification and allocation of payments.
• Thorough review of the unallocated list to address any discrepancies.
• Allocation of payments and addressing client queries promptly.
• Preparation of journals for DCA reversals and providing accurate figures for statistical reports.
• Facilitating the blacklisting process.
• Initiating debt collection recoveries as needed, ensuring daily diligence in the process.