Front-End Development Engineer, AWS Support at Amazon Web Services

Job Description

• AWS' Kumo Case Console team is seeking Front-End Engineers (FEE’s) to create beautiful customer facing products and innovate to improve experiences for millions of users. The Case Console Development team is based in Cape Town, South Africa.
• Our mission is to enable agents to solve customer issues as fast and effectively as possible. We use rich data drawn from customer and product research as well as real time analytics to monitor and anticipate our customers’ needs. We then design and build innovative solutions for our customers using the latest web based technologies.
• In this role, you will develop new features and improvements for the Case Console, working with your team, product managers and UX designers to build web-based products that delight our customers. You will own customer facing features through the entire life-cycle, from design, implementation, testing, deployment and into production. You will work to optimize applications for performance and reliability.
• From your first months in the Case Console, you will design and develop new features, ensure the technical feasibility of UI/UX designs and optimize applications for speed and scalability. You will also have opportunities to collaborate with team members and stakeholders as you learn to own the quality and operational reliability of our products.
• As a FEE, you will develop an understanding of what customers do and why they do it to ensure that solutions meet their needs and are fit for purpose. You will leverage your experience to make trade-offs between usability, performance, internationalization and localization, cross-browser compatibility, obfuscation, optimization, and cutting edge customer interface implementation.
• You will work with UI Designers on website interfaces and utilize user interface design patterns to solve business problems with highly accessible and usable web applications. You will leverage your working knowledge of UI design principles to build new interfaces. There will be opportunities for you to showcase you understanding of how web applications work and perform, as well as your experience with troubleshooting and problem analysis.
• You will write high quality, maintainable, and robust code that functions well across browsers by drawing from your working knowledge of the latest UI technologies, frameworks and concepts including HTML 5, REST, jQuery, AJAX, CSS3, SOA and responsive design.

BASIC QUALIFICATIONS

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent