Document Management System Administrator (iManage) at Spoor & Fisher

Minimum Requirements

Qualification and Experience

• At least a Matric or NQF equivalent (NQF Level 4).
• A minimum of 2-3 years iManage document management experience
• Relevant iManage certification

Knowldge and Skills

• Desktop support skills - Windows 10 & 11 & Office 365
• Microsoft Windows Server 2012, 2016, 2019 and 2022 knowledge
• Knowledge of SQL & T SQL queries
• Knowledge of SQL & T SQL queries
• DMS administration and support skills
• Good written and verbal communication skills
• A sound work ethic (working with confidential information)
• Able to collaborate with a team.
• Analytical thinking and problem-solving skills.
• Willingness and availability to work after hours on a regular basis to meet deadlines and business requirements.
• Strong attention to detail

Duties and Responsibilities

• Administer and maintain all infrastructure and systems for the iManage Document Management System.
• Provide training and support for users and helpdesk staff for the iManage Document Management System.
• Monitoring and developing integration with other systems where needed in collaboration with various vendors.
• Maintaining current standard operating procedures and developing new standard operating procedures for users and support staff where required in accordance with best practices.
• Liaising with various vendors for third-party support, and licensing for the iManage Document Management System.
• 3rd Level user support for the iManage Document Management System.
• Co-ordinating projects related to the iManage Document Management System.
• Assisting and maintaining iManage SQL Services and queries.
• Maintenance and testing of system.
• Monthly reporting.