Open Positions at Uber

What You'll Do

• Project Management: identifying key problems, defining these for the business, developing plans & timelines to solve these for the business. Making strategic decisions to strengthen our position in a competitive delivery market through improvements in merchant quality, targeted selection penetration & local suburb level interventions.
• Merchant Partner Relations: develop scaled approaches to grow a portfolio of partners, experiment with innovative tactics, monitor metrics and ensure a high-quality experience to our users.
• Analysis: we quantify everything we do. You'd utilize your data-driven, decision making skills to optimize merchant quality, drive adoption of growth tools to maximize merchant revenues on the platform. Using analyses to set the standard on the delivery experience across Gauteng.
• Process-building: Uber Eats is a company that moves fast and does things at large scale. You will help design, build and optimize processes to improve the team’s execution on promotional campaigns and merchant interventions. This could include new marketing structures, operational improvements or anything else that drives efficiency and fuels growth
• Cross-functional collaboration: work closely with the client-facing & operational teams to ensure an optimal delivery experience for our eaters and restaurants

What You'll Need

• 5+ years of professional work experience in a related field (consulting, operations, strategy, analytics, tech, banking, etc.)
• Takes initiative and easily adapt to constantly-changing work environment. Hands-on mentality and eagerness to deliver results
• Ability to build strong relationships with internal & external partners as well as good communication and interpersonal skills
• Strategic mindset and sound business judgment through analytical thinking
• Strong project management skills, comfortable working independently at times.
• Proficient in SQL, Excel, and/or Google Sheets, and analytical methods would be advantageous
• Commercial aptitude, having a great sense for spotting business opportunities and able to transform these opportunities into results

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What You'll Do

• Build tools and processes: Develop scalable processes to acquire content that will be used to to enrich merchant catalogs
• Cross-functional collaboration: Partner with commercial and engineering teams to integrate merchants’ catalog/inventory systems and loyalty programmes
• Operational Improvement: Drive a great shopping experience by ensuring correct findability, replacements and a uniform search experience.
• Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment.
• Project Management: Champion the adoption and implementation of catalog product features in the SSA market

What You'll Need

• Bachelor’s Degree in a commercial/ technical field
• An analytical mindset and strong business acumen; you have experience using SQL and advanced Excel, and are comfortable translating technical details to business outcomes
• Highly collaborative; you know how to collaborate, engage and partner with a variety of different stakeholder groups in order to achieve shared goals

Preferred Qualifications

• Prior experience working with catalogs and inventory management at an e-commerce, FMCG, retail or technology company
• Advanced SQL skills

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What You’ll Do

• Improve or innovate new processes by identifying operational areas of improvement to keep the Merchant team as efficient as possible
• Lead projects that leverage data and analytics to develop an in-depth understanding of our Merchants (compelling ‘stories’ and synthesized insights) and acquisition/growth funnel performance. Identify opportunity areas, influence cross-functional partners, and execute projects to deliver sustained and material growth
• Provide insights to understand the business context and market opportunity, surface gaps and opportunities, and develop business plans to build cross-functional alignment on actions to improve Merchant’s success and business growth
• Own data analysis and visualization, and communicate the outcomes/insights to various stakeholders to aid strategic decisions that lead to improved Merchant experience
• Understand, track, and improve metrics such as Merchant lifecycle, quality, and profitability
• Develop, maintain, and communicate detailed reporting models to assist decision-making for promotions, acquisition, engagement, and re-engagement of Merchants.

Basic Qualifications

• 5+ years of working experience with proven and relevant experience in consulting, analytics, or operations is preferred
• Bachelor or advanced degree in Finance, Engineering, Business Administration or equivalent
• Strong critical thinking, organizational, and analytical skills with a demonstrated ability to prioritize & manage multiple initiatives & requests simultaneously in a fast-paced environment
• Problem-solving: Being able to solve issues that involve people, things, and processes by using logic, common sense, and data.
• Collaborate: Work with internal and external customers to create new ways for merchants to grow on the platform and improve their growth, understanding how to marry the goals of Uber Eats and the merchant for mutually beneficial programming

Preferred Qualifications

• Proficiency in Excel/ Google Sheets & SQL
• Management consulting, business growth operations, or strategy work in a large organization (2+ years preferred)