Claims Broker-1 at FirstRand Group

Job Description

• To provide required services through effectively managing all aspects of insurance claims for customers by liaising with the relevant Insurance companies on the customers behalf within agreed service level agreements.

Are you someone who can:

• Identify and Administer Short Term Motor and Non-motor Recovery and Liability Claims. 
• Manage your time to ensure all short-term recovery and liability claims are attended to in a timeous manner. 
• Manage customer and supplier complaints relating to Recovery or Liability claims
• Pay attention to details 
• Adhere to Organisational values and service standards and interact with and communicate with customers, suppliers and third parties accordingly
• Establish relationships with relevant internal and external individuals and departments to deliver on work expectations;
• Provide timeous reports on pending recovery and liability matters, performance and audit findings

You will be an ideal candidate if you:

• Have a certificate or Full insurance credits in Short Term Insurance
• Have 2 – 3 years’ experience in a claims environment with experience in, or working knowledge of, recovery and liability matters
• A legal / paralegal qualification or studying towards it will be advantageous

You will have access to: 

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are: 

• Adaptable and curious
• Customer centric and goal driven
• Thrive in a collaborative environment