Vacant Job Positions at Toys R Us and Babies R Us South Africa

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

•  Sales driven
•  Fantastic customer service skills
•  Tenacious
•  Highly motivated and target driven
•  Excellent selling and communication skills
•  Merchandising

Key Performance Areas

•  Providing AWESOME customer service to give customer a WOW experience
•  Attend to unique and individual shopping needs of each customer and always put the Customer first
•  Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
•  Adhere to all basic customer service standards
•  Determining customers' requirements and advising on product range, price and warranties
•  Demonstrating, explaining and advising on products to customers
•  Selling goods and most importantly add on sales and services
•  Ensuring that goods are correctly priced and displayed
•  Ensure promotions are executed timeously and execution is planned in advance
•  Adherence to all merchandising/layouts and housekeeping standards and schedules
•  Preparation, implementation and maintenance of all advertised sales promotions timeously
•  Reporting on fast and slow sellers to the Store Manager
•  Participating in stock takes and stock counts
•  Minimize stock loss
•  Minimize expenses in area of responsibility
•  Maximize sales in all areas
•  Protect Company’s assets in area of responsibility

Entry Requirement

•  Matric Certificate
•  6 (six) months retail experience
•  Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

go to method of application »

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

•  Sales driven
•  Fantastic customer service skills
•  Tenacious
•  Highly motivated and target driven
•  Excellent selling and communication skills
•  Merchandising

Key Performance Areas

•  Providing AWESOME customer service to give customer a WOW experience
•  Attend to unique and individual shopping needs of each customer and always put the Customer first
•  Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
•  Adhere to all basic customer service standards
•  Determining customers' requirements and advising on product range, price and warranties
•  Demonstrating, explaining and advising on products to customers
•  Selling goods and most importantly add on sales and services
•  Ensuring that goods are correctly priced and displayed
•  Ensure promotions are executed timeously and execution is planned in advance
•  Adherence to all merchandising/layouts and housekeeping standards and schedules
•  Preparation, implementation and maintenance of all advertised sales promotions timeously
•  Reporting on fast and slow sellers to the Store Manager
•  Participating in stock takes and stock counts
•  Minimize stock loss
•  Minimize expenses in area of responsibility
•  Maximize sales in all areas
•  Protect Company’s assets in area of responsibility

Entry Requirement

•  Matric Certificate
•  6 (six) months retail experience
•  Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

go to method of application »

Job purpose:

• Responsible for all administrative functions in a store in accordance with the Company’s standards and procedures. 

Key Skills needed:

• Strong Admin and reporting acumen
• Well organised
• Numeracy
• Ability to work under pressure and handle challenging situations
• Time Management
• Problem solving
• Appropriate Computer skills

Key Performance Areas

• Manage, control and administer all timeously in the store related to daily banking, price changes, staff scheduling and employment contracts, stock counts, stationery and all other general administration
• Daily cash ups and balancing by receiving incoming cash, checking it against sales slips and other documents, and preparing it for deposit at bank
• Counting and recording money received and/or paid out and balancing against cash register sales records
• Ensure accurate and timeous daily banking and reconciliations
• Daily reporting all discrepancies, shortages and overs, price overrides refunds and exchanges to Store Manager for authorisation
• Manage and control all functions and procedures related to receipt and dispatch of goods in accordance with standard operating procedures
• Daily scanning and emailing to head office all documentation relating to the receipt and dispatch of stock
• Daily reporting of all receipt and despatch documentation to the Store Manager for authorisation
• Adherences to daily housekeeping in office area
• Manage and control all weekly stock counts in accordance with count schedule
• Plan and prepare and administer all stock take counts
• Manage and control all stock take counts
• Planning and preparing work schedules for Store Managers authorisation
• Daily updating price changes electronically and manually
• Maintenance and administrations of all stock related matters (including but not limited to reports in respect to: no sales, top sellers and negative stock transactions); 16. Ordering, monitoring and controlling Stationery used in the store
• Minimize expenses in area of responsibility
• Protect Company’s assets in area of responsibility

Entry Requirements

• Matric Certificate
• Must have own or reliable transport to work to be able to work shifts
• Minimum of 1 (one) year administration experience within a retail environment

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

go to method of application »

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

•  Sales driven
•  Fantastic customer service skills
•  Tenacious
•  Highly motivated and target driven
•  Excellent selling and communication skills
•  Merchandising

Key Performance Areas

•  Providing AWESOME customer service to give customer a WOW experience
•  Attend to unique and individual shopping needs of each customer and always put the Customer first
•  Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
•  Adhere to all basic customer service standards
•  Determining customers' requirements and advising on product range, price and warranties
•  Demonstrating, explaining and advising on products to customers
•  Selling goods and most importantly add on sales and services
•  Ensuring that goods are correctly priced and displayed
•  Ensure promotions are executed timeously and execution is planned in advance
•  Adherence to all merchandising/layouts and housekeeping standards and schedules
•  Preparation, implementation and maintenance of all advertised sales promotions timeously
•  Reporting on fast and slow sellers to the Store Manager
•  Participating in stock takes and stock counts
•  Minimize stock loss
•  Minimize expenses in area of responsibility
•  Maximize sales in all areas
•  Protect Company’s assets in area of responsibility

Entry Requirement

•  Matric Certificate
•  6 (six) months retail experience
•  Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

go to method of application »

Job purpose:

• To operate cash registers, accurately process acceptable methods of payment and resolves customer queries.

Key Skills needed:

• Fantastic customer service skills
• Sales driven
• Numeracy
• Time Management
• Appropriate Computer skills

Key Performance Areas

• Providing AWESOME customer service to give customer a WOW experience
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Adhere to all basic customer service standards to ensure that customers receive prompt and efficient service
• Selling goods and most importantly add on sales and services at POS
• Prepare for the start of day and accept all transactions according to the standard operating procedures of the company
• Adherence to all Merchandising and housekeeping standards and schedules
• Operate Cash registers and receive payments for goods purchased by customers
• Examining returned goods and reporting back to Managers for appropriate actions
• Ensure that all POS in accordance with standard operating procedures on the sales floor
• Preparation, implementation and maintenance of all advertised sales promotions at POS
• Ensuring that goods are correctly priced and displayed at POS
• Participating in stock takes and stock counts
• Minimize stock loss
• Minimize expenses in area of responsibility
• Maximize sales in all areas
• Protect Company’s assets in area of responsibility

Entry Requirements

• Matric Certificate
• 6 (six) months retail experience
• Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.