Vacant Job Opportunities at Nedbank

Job Purpose

• To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.

Job Responsibilities

• Partner with commercial banking segment business managers to identify and obtain new business referrals for short-term insurance and progress these towards quotes and sales.
• Maintain sound relationships and an engagement model with both internal and external stakeholders. 
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g.: staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Follow laid down processes in opening of accounts by using checklist and account opening matrix.
• Complete weekly compliance training and assessment online to keep up to date on changes.
• Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
• Action daily control reports and attach correct documentation.
• Identify new clients and their needs through needs analysis and provide a suitable solution.
• Cross sell to existing clients by establishing need through financial fitness discussions.
• Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
• Ensure that every deal done is priced in line with Business Unit objective and strategy.
• Generate revenue through charging for ad hoc services provided to clients.
• Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
• Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
• Participate in end of day discussion and apply recommendations from manager to optimise sales results.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
• Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
• Adhere to the ask once promise to clients according to Nedbank strategy.
• Build relationships with clients through regular contact and having an individual interest in them.
• Network with internal stakeholders to collaborate in order to provide complete solution to clients.
• Obtain regular feedback from clients by requesting completion of feedback forms.
• Mitigate risk to Nedbank by identifying and verifying clients manually or using relevant technology.
• Adhere to clean desk policy to minimise risk of exposing client confidentiality.
• Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• 120 FAIS credits in Short-term Insurance or relevant qualification
• RE5

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 1-2 years as a Risk advisor/ Broker in Commercial Insurance rendering sales and service advise? 

Technical / Professional Knowledge

• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Nedbank policies and procedures
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Nedbank culture
• Cluster Specific Operational Knowledge
• Banking knowledge

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Job Purpose

• To contribute to the development of assessment strategies and any relevant models in line with regulations in order to facilitate world class risk management. 
• To develop quantitative models and optimise current models for the evolving and expanding Recovery and Resolution Planning portfolio of the group, and to support the portfolio’s objective to ensure that Nedbank is optimally positioned to contribute meaningfully to the financial stability of the South African domestic financial system. 

Job Responsibilities

• The role will provide in-depth exposure to the various major risk disciplines, including credit risk, liquidity risk, capital risk, operational risk and stress testing, providing the benefit of building a holistic understanding of financial risk management and developing emerging models in resolution planning, as well as maintaining recovery planning models. This role will also offer the unique opportunity to be at the forefront of facilitating the implementation of industry-changing regulations to promote financial stability, with exposure to all the various business clusters across the Group.

The main responsibilities of the role are listed below:

• Assist with the annual update of the Nedbank Group/Nedbank Ltd Recovery Plan and the respective banking subsidiaries Recovery Plans.
• Developing models to support Recovery and Resolution Planning.
• Optimise and enhance existing models and methodologies, to support and facilitate the implementation of forthcoming resolution standards.
• Responsible for the submission of resolution information templates to the Resolution Authority.
• Continuing development of the group’s Recovery and Resolution Planning dashboard, incorporating quantitative analysis to evaluate the effectiveness of recovery and resolution strategies.
• Collaborate with cross-functional teams to integrate quantitative models into recovery and resolution planning processes across the African subsidiaries.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Honours degree in Statistics/Mathematics/Econometrics/Finance/Accounting or related quantitative discipline

Minimum Experience Level

• Graduate / 2 or more years’ experience in developing and implementing models within the financial services industry, preferably in recovery and resolution planning, balance sheet management or capital and risk management would be beneficial.

Technical / Professional Knowledge

• Banking knowledge 
• Governance, risk and controls
• Industry trends and research
• Microsoft Office (Advanced Excel)
• Modelling Techniques and Software
• Power BI (beneficial)
• Principles of project management
• Relevant regulatory knowledge (beneficial)
• Business writing skills

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Job Purpose

• To develop Client Debt Management Preventions and Enablement strategies through effective leadership, process & people management. To support the CDR business with the best practice Enablement and Prevention strategies to achieve winning bottom-line results. 

Job Responsibilities

• Develop and implement Client Debt Management strategies, using test-and-learn methods, leveraging customer segmentation & predictive modelling. 
• Improving call centre operations performance with predictive diallers, campaign management, contact optimisation (RPC’s) and driving impactful Quality Assurance and Coaching.
• Pre-delinquency Management: executing prevention initiatives and early risk detection drivers.
• Ensure adequate portfolio oversight to timeously action appropriate strategies in the mitigation of losses through the continuous involvement in all Prevention, Collections and Recovery initiatives.
• Implementing and managing Credit Risk Insurance and Staff Debt Rehabilitation CVP. 
• Optimise resources and minimise cost by proactive management of all resources (internal and external)
• Manage and maintain mutually beneficial relationships with external vendors by frequent interactions of agreed delivery expectations and standards
• Keep abreast of micro and macro influences that may impact on the successful execution of departmental goals and ensure continuous team communication to mitigate same
• Inculcate adequate system utilisation and application in support of Collection productivity optimisation through continuous systems application and training
• Identify and execute adequate reporting frameworks and audiences to ensure comprehensive performance reporting through formal and informal reporting channels.
• Create appropriate environment for high performance culture by providing leadership insight, succession planning and organising coaching and up-skilling of the team.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Masters in business administration (MBA), Masters 

Essential Certifications

• Formal certification from relevant professional bodies

Minimum Experience Level

• 10 years’ experience in collections, credit risk management and recoveries within a lending environment with 5 years in a senior management role.

Technical / Professional Knowledge

• Capacity planning
• Communication Strategies
• Employee engagement methodologies
• Leadership development
• Organisational behaviour theory
• Principles of project management
• Relevant regulatory knowledge
• Strategic HR planning principles
• System Development Life cycle(SDLC)
• Service orientated Architecture (SOA)

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Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Influence the enhancement of business processes and methodologies.
• Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
• Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
• Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
• Contribute to smooth flow of work and maintain relationships with internal and external service providers.
• Manage and prevent potential operational losses.
• Prioritise reported risk events.
• Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
• Determine completeness of reported risk event.
• Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
• Provide feedback to stakeholders.
• Provide administrative support services to stakeholders.
• Action requests for authentication of identity documents.
• Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.
• Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
• Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
• Manage the onboarding process of new employees.
• Comply with risk standards and policies.
• Understand and embrace the Nedbank vision and demonstrate the values.
• Improve personal capability and stay abreast of developments in field of expertise.
• Support personal growth and enable effectiveness in performance of roles and responsibilities.
• Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• 2-3 years experience in banking and/or operational back-office environment in a financial institution

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Branch processes and procedures
• Client service principles
• Filing techniques
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

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Job Purpose

• To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Identify opportunities to improve or enhance processes, adding value to Nedbank.
• Ensure adherence to documented procedures by auditing service delivery functions.
• Ensure the correct and effective use of system hardware and software.
• Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures. Recommend solutions through the investigation of service problems.
• Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment.
• Ensure documentation for relevant systems software product and operational documents are prepared and maintained.
• Approve and recommend actions to be taken and identify those which merit action.
• Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed.
• Enable decision making and technical reviews.
• Ensure contingency during disaster recovery (DR).
• Provide sustainable solutions per incident by conducting root cause and trend analysis.
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team. Maintain a broad knowledge of state of the art technology, equipment and or systems across domains.
• Meet the organisation's problem management needs through liaising with suitable vendors.
• Build sound professional relationships.
• Ensure understanding of client needs.
• Ensure accurate reporting to stakeholders.
• Provide advice to junior staff by participating in peer reviews and providing technical mentoring.
• Enable recommendations and planning for the tuning of system hardware and software.
• Monitor system efficiency against published SLAs.
• Recover cost by ensuring time are captured correctly and against correct project.
• Ensure end to end project delivery.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Additional nice to have

• Business writing skills /comms/ meeting ethics/ minutes

Minimum Experience Level

• 10 years plus exposure to IT environment with minimum of 8 years Systems Engineering.
• Non-negotiable skillset and experience - Administering Linux or Unix, RedHat, Suse Linux,Devian, Ubuntu, AIX, SCO,HP/UX.
• Between 3-5 years' experience working on Linux.

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Job Purpose

• To design and maintain optimal data models/structures at both an enterprise and system / application level that meet the business and architectural objectives of the organisation.  To create structures that enable data to be persisted in a structured way to enable the value of the data to be unlocked.  To create appropriate data and class structures that enable the flow of data between providers and consumers.

Job Responsibilities

• Design data models that meet the business requirements and align to the agreed architecture framework.
• Ensure data modelling deliverables are delivered according to project plan and budget to meet commitment to stakeholders.
• Ensure all data modelling activities and deliverables are aligned to the development methodology and to the data modelling principles and standards
• Apply the Nedbank approved tooling to create the data modelling deliverables.
• Adopt the Enterprise Data Model (which is based on the IFW) as a standard for data model designs to leverage best practice and fast track data modelling efforts.
• Translate business requirements into data requirements.
• Analyse and profile the source data to understand data quality issues, relationships, patterns and rules in the data.
• Structure data requirements into logical data constructs based on the Enterprise Data Model, including ERD models, dimensional models, and UML class models to ensure optimal implementation.
• Compile Source to Target Mapping Specifications including the appropriate Transformation Rules
• Identifying definitive or authoritative source of data; analysing source data; and identifying gaps to target structures
• Enable physical implementation of the data structure by generating the first cut physical data model from the logical data model.
• Facilitate data flow understanding by collating data flow diagrams outlining the flow of data across systems and interfaces.
• Reduce non value adding work by identifying opportunity for re-use of the Enterprise Data Model
• Maintain up to date knowledge of latest developments in the Data Modelling domain, including reading; continuous professional development courses; seminars and conferences.
• Contribute and provide input to the data modelling standards by participating in annual and ad hoc reviews.
• Advise stakeholders on application of data modelling practices through consultation.
• Identify opportunities to improve or enhance processes
• Support the achievement of the business strategy, objectives and values
• Contribute to the Nedbank Data Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy

Job Responsibilities Continue

• Able to demonstrate practical experience in relational and dimensional modelling techniques, OO modelling experience also an advantage
• Exprience using Infosphere Data Architect or any other Data Modelling Tool
• Experience with industry models such as IFW BFMDW
• Broad understanding of Data Management (DMBOK), systems development lifecycle methodologies and IT Architecture
• Relevant regulatory knowledge, and understanding of banking and financial services
• Experience in NOSql and other forms of database modelling advantageous

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce, Bachelor of Science: Information Systems / Computer Science

Essential Certifications

• TOGAF

Minimum Experience Level

• 3-6yrs IT related experience with 2yrs+ in a Data Modelling role

Technical / Professional Knowledge

• Data modelling tool
• Data analysis
• Data modelling tooling landscape
• Data and Business analysis
• Database Restore and Recoveries
• Data Warehousing
• Information management
• Database Management
• Agile Concepts
• Quality control

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Job Purpose

• To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

Job Responsibilities

• For a specific domain or technology : pProvide guidance to stakeholders in terms of expertise and experience
• Guide and practice code design, analysis and integration to ensure effective application of technology
• Conduct Technology reviews of code and design for quality assurance
• Contribute to asset health
• Adhere to and contribute to defining patterns / practices/standards in application of technology or domain
• Participate in Code Branching and Merging
• Play and advisory role to Engineering leads
• Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
• Work within governance and compliance frameworks of the organisation
• Contribute into detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
• Contribute into the planning and implement agreed technical roadmaps
• Conduct research and development experimentation to test thinking regarding technology or domain applicability
• Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
• Assist with and apply troubleshooting to resolve issues
• Evaluate and influence technology decisions
• Mitigate risk by evaluating  risks and impacts on  technology or domain
• Update the asset knowledge base
• Provide coaching, mentoring and upskilling of others within area of expertise
• Support the achievement of the  business strategy, objectives and values
• Stay abreast of developments in field of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.
• Conduct self development both by mentoring others and being mentored

Day to Day Job Responsibilities

• Develop and Maintain In house Designed Toolsets
• MIS SQL and Data Analytics 
• SCCM Application and Deployment Experience
• Intune Application Packaging and Proactive Remediations

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree or Diploma in IT

Preferred Certifications

• Certificate in relevant Technology or Domain

Minimum Experience Level Required

• Min 5 IT Experience with 3 years in relevant technology or domain
• MIS SQL and Data Analytics Experience
• C# and Powershell Proficient Experience
• SCCM Application and Deployment Experience 
• Intune Application Packaging and Proactive Remediations Experience

Technical / Professional Knowledge

• Asset management
• IT Assets management processes
• Data Warehousing
• Information Technology (IT) Architecture

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Job Purpose

• The purpose of GIA is to provide independent, objective assurance to the Nedbank Group Limited Board of Directors via the Group Audit Committee (GAC) that the governance processes, management of risk and systems of internal control are adequate and effective to mitigate the risks (in line with GIA Methodology), both current and emerging, that threaten the achievement of the Group’s strategy and key objectives, and in so doing help improve the internal control and risk culture of the Group.  
• GIA receives its authority from the GAC, which is a committee of the Board of Nedbank Group Limited established to, among other things, review the work of Internal Audit of Nedbank Group Limited and its subsidiaries (the "Group").

OBJECTIVE AND SCOPE OF WORK OF GIA

• The objective and scope of work of GIA is to determine whether the Group’s systems of internal controls, risk management and governance, as designed and operated by management, are adequate and effective. 
• The scope of GIA’s work is determined by a risk-based approach and so the key risks facing the Group, including subsidiaries, and the requirements of the GAC, subsidiary Audit Committees and the Group and subsidiary Executive Committees. This should include alignment to business strategic priorities.

Job Responsibilities

ACCOUNTABILITY OF THE HEAD OF AUDIT 

   The Senior Audit Manager – Emerging Technology, in the discharge of his / her duties, shall be responsible, inter alia, to the Nedbank Group CIA / Portfolio Executive / s to: 

Audit Execution

•  Support the periodic assessments of the outcomes of internal audit work to appropriate governing bodies, including the GAC, Board Risk Committee, Executive IT Committee (EITCO) and Group IT Committee (GITCO); 
• Report on the overall effectiveness of the governance, risk and internal control framework of the Group; 
• Comply with regulatory and corporate governance expectations of the internal audit functions;
• Report significant Emerging Technology (i.e. issues related to the processes for controlling the activities of the Group, including potential improvements to those processes
• Develop and implement technology solutions within Group Internal Audit to gain efficiencies in current audit processes and reporting (i.e. Robotics, AI, Machine Learning etc);
• Report periodically on the progress of the Emerging Technology audit plan delivery; 
• Have in place a robust process to follow-up on management’s agreed actions to address Emerging Technology issues raised by GIA; 
• Responsible for the delivery and measurable performance of their respective Emerging Technology portfolio, including audit plan delivery
• Apply judgement to provide an overall audit opinion on the Emerging Technology system of internal controls of the Group;
• Provide insights from the outcomes of internal Emerging Technology audit work to appropriate governing bodies
•  Develop and maintain relationships with business, industry experts and key stakeholders to ensure robustness and completeness of audit coverage and contribute at an insight generator / trusted advisor to business to enhance assurance provided over the control environment;
• Contribute to the development of a 12-month rolling audit plan (including Emerging Technology) using a risk-based methodology, taking into consideration specific business strategic focus areas, regulatory requirements pertaining to internal audit, as well as including any risks or control concerns identified by management, the GAC and the Board, macro and micro economic conditions; 
• Deliver and report on the rolling Emerging Technology risk-based internal audit plan
• Have a robust process in place to follow-up and report on management’s progress in implementing agreed actions to address Emerging Technology issues identified by GIA; and 
• Maintain an open and constructive relationship with the CIA, GIA HoA: Digital & Technology, Business executives, and key stakeholders by providing value added services and sharing information

Thought Leadership
        •    Researching and evaluating emerging technologies, such as blockchain, AI, and biometrics.
         •    Collaborating with internal teams to identify opportunities for integrating emerging technologies into existing systems and processes.
         •    Assessing the regulatory and compliance implications of implementing emerging technologies and ensuring adherence to industry standards.
         •    Monitoring industry trends and advancements to stay informed about the latest developments and potential disruptions.
         •    Participating in cross-functional teams or committees focused on innovation and digital transformation initiatives within the bank.

Job Responsibilities Continue
   Risk Optimiser

• Understanding that risk is at the centre of everything in banking
• Developing the appropriate risk appetite
• Managing risk without stifling innovation 
• Being sensible about risk

 Client Centric Advocate

• Placing the client at the centre of everything you do
• Being relationship focussed (as opposed to product or mono-line focussed) 
• Collaborating with colleagues across organisational boundaries

   Execution Expert

•  Having a bias for action
•  Focussing efforts on execution and implementation
• Practicing decisive leadership
• Simplifying things

  STANDARDS OF INTERNAL AUDIT PRACTICE

• GIA shall comply with the International Standards for the Professional Practice of Internal Auditing of the Institute of Internal Auditors (IIA), including the IIA’s Code of Ethics, the ten Core principles and best practice Internal Audit Methodology. 
• GIA will maintain a Quality Assurance programme to confirm adherence to IIA standards. The Quality Assurance programme will include an evaluation of the quality of the work performed by GIA and communication of these results to the Group Audit Committee.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

•    Minimum required qualification: Commercial or related degree; 
•    Python Coding, App Development (or another relevant programming or coding Qualification)
•    Understanding of Disruptive technologies (i.e. GenAI, ML, RPA, IoT etc.)

Preferred Certifications

•    Significant technical knowledge on development, programming, its supporting technologies and processes.

Minimum Experience Level

•    8 – 10 years financial services experience in a senior position;
•    Emerging Technology implementation and utilisation experience (i.e. Robotics, AI, Machine Learning);
•    Ability to operate at a Senior level; and
•    Leadership experience leading teams.

Technical / Professional Knowledge

• Accounting standards
• Change management
• Financial Accounting Principles
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Risk management process and frameworks
• Strategic planning
• Institute of Internal Auditors standards
• Code of Ethics

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Job Purpose

• The Media Performance Manager is responsible for the co-ordination, monitoring and tracking of media initiatives and determine success criteria. They are experts in the campaign lifecycle, taking responsibility for owning overall campaign plans, cross-channel budget allocation, in-flight cross- channel optimization and reporting, as well as post campaign analysis. Ability to present campaign proposals, evaluate campaign performance and oversee budgets for optimal Marketing value vs spend.

Job Responsibilities

Media performance management initiatives

• Research and evaluate market data related to media and campaigns
• Understand and use media monitoring tools
• Identify target audiences and analyse their behaviour, characteristics, and routines
• Monitor media trends of all outlets including digital and non-digital channels
• Assess the success of media advertising plans and campaigns
• Perform optimization initiatives and provide insight/reporting from the analysis of information and develop strategies and recommendations to support Nedbank brand, mission and BAU objectives
• Stay abreast of trends and best practice in media industry 
• Work with cross functional squads as a Traveler expert

Mission and squad delivery

• Executes the tasks in the marketing backlog with support from other team members
• Participates and contributes to all the agile ceremonies in a sprint cycle

Chapter contribution

• Participate in the development of the media chapter initiatives 

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Field of Study:Marketing 

Minimum Experience Level

• Total number of years of experience:3-6 Years
• Management experience as part of the above years: No experience required
• Type of experience: Expertise in Marketing media, data, analytics, and research

Technical / Professional Knowledge

• Research and development
• Agile Way of Working
• Data and analytics
• Campaign evaluation metrics
• Project Management
• Communication and interpersonal skills
• Creativity and Innovation
• Stakeholder management
• Business Acumen
• Media tools and relevant publisher and partner models

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Role Purpose

• As a Coordinator: Talent Acquisition and Assessments, you will partner with our Talent Acquisition and Assessment teams to manage a wide range of candidate and employee experiences, administrative tasks, project management, and operational responsibilities. You will ensure an efficient, effective, and exceptional experience for both candidates and internal stakeholders throughout the talent acquisition and assessment processes.

Key Responsibilities

• In this critical role, you will coordinate diaries, project calendars and schedules with a deep understanding of our business context, making innovative recommendations to optimise team effectiveness. You will communicate critical processes to all stakeholders, ensuring seamless delivery of talent acquisition and assessment initiatives. Your responsibilities will also include managing logistics such as travel, meetings, and catering, and preparing all necessary documentation and itineraries for a smooth process.
• You will proactively prompt stakeholders on preparation requirements relating to interviews or assessments and ensure timely and accurate candidate communications. You'll design and implement effective planning and communication processes to guarantee exceptional experiences for all involved in the talent acquisition and assessment processes. Additionally, you will manage financial transactions, handle all incoming and outgoing client requests, and support the team with drafting and managing correspondence.
• Furthermore, you will lead end-to-end project coordination for both small and large-scale talent assessment and acquisition projects, including data collection, data analysis, and bespoke system creation. You will continuously seek ways to improve candidate experiences, participate in diagnostic and continuous improvement initiatives, and ensure all coordination and administration comply with group governance, risk, compliance, and regulatory requirements.

What We Offer

• A purpose-driven environment where your role contributes to a greater societal impact.
• An opportunity to be part of a team obsessed with delivering value to clients and creating meaningful relationships.
• A culture that values integrity, ethics, and accountability, ensuring we do the right thing always.
• A supportive environment that fosters collaboration and cooperation, ensuring we are #StrongerTogether.
• A commitment to diversity, equity, and inclusion, allowing you to show up as your authentic self and feel a sense of belonging.
• A culture that embraces curiosity, creativity, and growth, helping you stay ahead in a changing world to contribute to our practices remaining ahead of the curve.

Qualifications and Experience

• Matric & relevant Relevant Human Science qualification or experience
• 3 – 5 years’ experience in talent acquisition or talent assessment coordination and project management