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Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
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Job Description
The successful candidate will deliver sales in order to process parts counter sales transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures. Required to do counter and telesales.
Position Overview
The successful candidate will deliver sales in order to process parts counter sales transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures. Required to do counter and telesales.
Specific Role Responsibilities
- Conduct all transactions with customers with the utmost courtesy.
- Correctly place such items in stores.
- Ensure accurate identification of customer’s needs by means of parts catalogues, computer stock lists.
- Implementation of discount structure as applicable.
- Assist all company staff in parts identification and if required, replacements.
- Assist in training new parts persons. • Ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
- Ensure that all credit sales are made to an authorised signatory of approved account.
- Keep all parts catalogues, manufactures lists, etc. updated and tidy.
- Ensure Warehouse Manager is kept aware of stock movement.
- Notify Warehouse Manager of any difference noted when inspecting incoming goods.
- Maintain good helpful relationships with all customers and their representatives.
- Assist if required in any marketing activity as required.
- Ensure all transactions take place according to company policy.
- Ensure security of all payment received.
- Ensure that the highest level of CSI is achieved.
- Conduct all transactions with customers with the utmost courtesy.
- Ensure the accurate identification of the customer needs.
- Adhere to the discount policy at all times.
- Give correct estimates and up-sell to workshop customers.
- Sell parts and accessories.
- Carrying out of all reasonable instructions/duties given to you by any member of management, from time to time.
- Required to do marketing, cold calling, visiting new and existing customers, opening new accounts, maintaining and retaining customers.
Qualifications and Experience
- Matric
- Higher Certificates and/or Advanced National (Vocational) Certificates
- 5 - 7 years' experience as a parts sales executive, with a proven track record.
- Autoline or Kerridge experience
- Dialogys & Microcat experience
- Skills and Personal Attributes
- Communication Skills
- Innovative and forward thinking
- Application of social media advertising and marketing skills
- Customer Service
- Knowledge of Parts
- Making a Sale
- Persuasive Selling Skills
- Trust and Integrity
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Description
To deliver clerical support in order to process service costing and warranties transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures
Position Overview
To deliver clerical support in order to process service costing and warranties transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures
Specific Role Responsibilities
- Deliver on agreed performance targets according to set procedures and service level agreements.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
- Ensure all applicable documentation is accurate, updated and costed correctly.
- Plan for and administer processes related to warranty tasks and activities, effectively and efficiently.
- Plan for, administer and process costing related tasks and activities effectively and efficiently.
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Deliver work activities effectively to satisfy customers.
- Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner.
- Attend learning initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
Qualifications and Experience
- Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
- A minimum of 1 year experience in a Warranty Clerk role with atleast 2 years workshop environment experience.
- Industry legislative compliance.
Skills and Personal Attributes
- Client Focus.
- Improvement Orientation.
- Interpersonal Effectiveness.
- Judgement.
- Persistence and Tenacity.
- Personal Courage.
- Planning and Organising.
- Results Orientation Technical Competencies.
- Administration.
- Computer Literacy.
- Organisational excellence and productivity culture.
- Technical Learning.
- Uphold Ethics and Values.
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Job Description
To receive parts and consignments into the warehouse and bin these parts accordingly. To pick and deliver parts daily to relevant areas or departments, in compliance with agreed standard operating procedures.
Position Overview
To receive parts and consignments into the warehouse and bin these parts accordingly. To pick and deliver parts daily to relevant areas or departments, in compliance with agreed standard operating procedures.
Specific Role Responsibilities
- Plan and organise own tasks to make sure that performance targets are met and standard operating procedures (SOPs) are adhered to.
- Provide daily feedback on task delivery to inform decision-making processes.
- Resolve routine problems and report unresolved issues to ensure problems are addressed timeously.
- Check stock levels based on system generated cycle counts and report any discrepancies to relevant supervisor for actioning.
- Check stock levels based on system generated cycle counts and reports any discrepancies to relevant supervisor for actioning.
- Re-bin stock based on system generated movement information to optimise warehouse layout Scan stock and bin parts into allocated areas into the warehouse.
- Identify and apply known solutions to operational problems and escalate unresolved issues.
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Report on transactional activities to provide timely information for decision making in area of accountability.
- Execute work in line with governance and compliance processes.
- Deliver and collect goods and customers at required destinations in a safe and proper manner.
- Ensure that vehicles are in an excellent operating condition and report non-compliance to immediate superior.
- Execute driving tasks and activities in compliance with legal rules and regulations.
- Execute work activities effectively and efficiently in order to prevent financial loss and maximise financial performance.
- Deliver services and/or products that create a culture, which aims to meet or exceed internal and external customers' expectations in the business.
- Deliver work activities according to set standards in order to satisfy internal and external customers.
- Deliver daily tasks and attend training to improve quality and standard of own work.
- Own and live up to company values.
Qualifications and Experience
- 0 - 1 year experience in a similar environment Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
- A valid South African driver's license
Skills and Personal Attributes
- Client Focus
- Improvement Orientation
- Interpersonal Effectiveness
- Judgement
- Persistence and Tenacity
- Personal Courage
- Planning and Organising
- Results Orientation
- Computer Literacy
- Inventory Management
- Basic knowledge of inventory policy and process
- Knowledge of parts, components and material
- Organisational excellence and productivity culture
- Technical Learning
- Uphold Ethics and Values
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Job Description
To provide an effective transport service as per agreed standard operating procedures and legislative requirements. To deliver and collect goods and customers at required destinations in a safe and proper manner.
Position Overview
To provide an effective transport service as per agreed standard operating procedures and legislative requirements. To deliver and collect goods and customers at required destinations in a safe and proper manner.
Specific Role Responsibilities
Identify and apply known solutions to operational problems and escalate unresolved issues. Deliver on agreed performance targets according to set procedures and service level agreement.
Report on transactional activities to provide timely information for decision making in area of accountability.
- Execute work in line with governance and compliance processes.
- Deliver and collect goods and customers at required destinations in a safe and proper manner.
- Ensure that vehicles are in an excellent operating condition and report non-compliance to immediate superior.
- Execute driving tasks and activities in compliance with legal rules and regulations.
- Execute work activities effectively and efficiently in order to prevent financial losses.
- Deliver work activities adequately to satisfy internal and external customers.
- Attend training initiatives to improve work quality and enhance own skills.
Qualifications and Experience
- Matric certificate
- 1 -2 years work experience as a driver in a similar environment.
- A valid South African driver’s license
Skills and Personal Attributes
- Analytical Thinking
- Improvement Orientation
- Development Orientation
- Embracing Diversity and Sensitivity
- Enabling team success
- Commercial Thinking
- Driving Results
- Authentic Approach
- Openness to Change
- Remaining Composed
- Impactful Leadership
- Occupational Health and Safety
- Planning Skills
- Trust and Integrity
- Understand, follow and give instruction
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Job Description
The successful incumbent will be responsible to deliver a clerical service in order to process creditors transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Position Overview
The successful incumbent will be responsible to deliver a clerical service in order to process creditors transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Key Responsibilities:
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Report on transactional activities to provide timely information for decision making in area of accountability.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational problems and escalate unresolved issues.
- Ensure that all documentation is processed accurately and correctly.
- Prepare remittance advise that reconcile creditors statements.
- Reconcile all accounts in creditors' ledger and resolve outstanding and dispute items.
- Prepare all reports and submit on time as prescribed by relevant policies and procedures.
- Follow-up with creditors to expedite payment of invoices to ensure all monies are received according to credit terms and conditions.
- Execute work activities effectively and efficiently in order to maximise financial performance.
- Deliver work activities effectively to satisfy internal ad external customers.
Debtors Responsibilities:
- Getting all outstanding monies in as per debtor’s age analysis.
- Reporting of debtors per branches on a weekly/daily basis per above.
- Sending out monthly statements.
- Credit checks of all new application.
- Notification of all parties concern of any fraudulent transactions.
- Invoicing of DIC on relevant vehicles.
Managing Credit Limits:
- After the last working day of the month, the debtors’ clerk must put all outstanding accounts on hold as soon as the account reaches 60 days, unless special terms have been negotiated.
- Notification must be sent to all Department Managers and Dealer Principal as soon as an account is put on hold.
- The customer should be contacted before the account is placed on hold.
- Customers who exceeds their credit limit should be contacted to complete an updated credit application, before the account is placed on hold. If credit notes are done to re-allocate invoices to another debtors account, proper authorisation should be attached. Debtor application forms to be kept updated and in file for each branch. Replacing of all debtors bank statement and/or holding deposit account.
Perform the following:
- Vehicle deposits Weekly on Fridays.
- Debtors Clearing Weekly on Fridays.
- Finance Settlements Every day.
- Debtors Daily: do receipting from bank statement.
The following reports are to be done:
- New Vehicle Debtors Everyday.
- Used Vehicle Debtors Everyday.
- After Sale Debtors Weekly on Fridays.
- Legal Debtors Weekly on Fridays.
- Interco Debtors Weekly on Fridays General admin duties required by senior manager.
Qualifications and Experience
- Matric
- Bookkeeping and/or accounting qualification would be an advantage
- Min 3 years’ experience in the creditors environment
- Min 2 years' experience in the motor industry would be an advantage.
Skills and Personal Attributes
- Clerical skills (Fundamental)
- Financial Administration
- Trust and Integrity
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Job Description
The successful candidate will be responsible to deliver reception duties in order to respond to visitors, clients and other related queries accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Report on transactional activities to provide timely information for decision making in area of accountability.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational problems and escalate unresolved issues.
- Receive visitors to the organisation, determine their needs and direct them accordingly in a manner that enhances org reputation.
- Plan for, administer and process receptionist related tasks and activities effectively and efficiently in alignment with performance objectives.
- Respond promptly to calls in a professional manner, ensuring an excellent and accurate client service enhancing companies reputation.
- Execute work activities effectively and efficiently in order to prevent financial losses.
- Deliver work activities adequately to satisfy internal and external customers.
- Assist customers with queries and direct them to the relevant department to ensure prompt and effective resolutions, enhancing customer experience.
- Attend training initiatives to improve work quality and enhance own skills.
Qualifications and Experience
- Matric
- Administrative or Secretarial qualification will be an advantage
- Minimum 1-2 years’ experience as a receptionist/switchboard
Skills and Personal Attributes
- Good written and verbal communication skills
- Multi-tasking capability without compromising on quality.
- Proficient in handling office equipment (i.e. switchboard machine, printers, photocopy machines, thumb print machine, etc.)
- Advanced knowledge of Microsoft Office Applications, specifically MS Word, Outlook and Excel
- Administrative Support.
- Client Orientation and Customer Focus.
- Reading Comprehension.
- Trust and Integrity.
Method of Application
Use the link(s) below to apply on company website.
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