Recent Job Openings at Konecranes

Your key resposibilities

• Customer-Focused Service: Complete scheduled inspections and preventative maintenance tasks, ensuring all activities meet customer requirements without compromising on safety or quality.
• Safety & Quality Assurance: Conduct inspections in line with established standards, documenting findings, and making corrective recommendations. Address any safety concerns and ensure all work is performed to the highest standards.
• Effective Supervision: Provide daily supervision and support to site-based inspectors and technicians, conducting spot checks to ensure quality and workmanship.
• Efficient Documentation: Prepare and submit all necessary paperwork, including service reports, time sheets, and inspection reports, ensuring timely and accurate documentation.
• Quick Response: Offer immediate service or repair quotes as requested by customers, ensuring quick and efficient resolution of issues.

What should you bring?

• Electrical trade qualification is essential; accreditation as a Lifting Machinery Inspector (LMI) is a plus.
• Minimum of 5 years in field service, with supervisory experience.
• Strong understanding of crane operations and technical requirements.
• In-depth knowledge of SHEQ legislation and practices.
• Ability to work in confined spaces, elevated areas, and at heights.
• Willingness to travel locally and internationally as needed.
• High level of computer literacy, particularly with Microsoft Office.

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Main Responsibilities:

• Perform inspections, maintenance and repairs on cranes and hoists at varied customer locations, as directed.
• Perform a general post repair audit prior to completion of work, documenting that all required safety features are functional or documenting deficiencies and attaching a deficiency tag to the crane.
• Document findings and make corrective recommendations to the customer including a written “Safety Notification” of any observed or known safety concerns, if appropriate. Determine customer’s intentions to purchase repairs and advise local service office of actions necessary to sell or complete the repairs.
• Consult with customer regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving job site. Determine items requiring quotation.
• Complete and provide proper electronic documentation utilizing the established company digital tools required for each service, obtaining the customer’s signature and acceptance.
• Generate sales leads during service calls and report to service office, following established guidelines.
• Complete service reports and other required and appropriate documents in a professional, accurate, neat and legible manner and submit same in a timely manner and in accordance with established guidelines.
• Maintain regular communication with the service office and Planner, in accordance with established practices.
• Maintain all company issued equipment, vehicle and assets in a safe and proper working order. Operate tools, equipment, and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.
• Follow all established safety rules and procedures, including those established by the customer.
• To be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts, Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.
• Report all hazards, incidents and injuries in accordance with legislation and company reporting procedures.
• Participate in programs and assessments to improve health and safety in the workplace.
• Execute all functions in line with the applicable delegation of authority.
• Perform other duties as assigned.

Key Job Requirements:

Qualification/Education:

• Electrical / Millwright trade certificate
• ECSA Registered Accreditation as Inspector (LMI)

Skills & Knowledge:

• 5 years field service experience.
• Supervisory experience will be advantageous 
• Working technical knowledge of cranes.
• Fully equipped with SHEQ knowledge and understanding of its legislation.
• Excellent level of computer literacy on complete Microsoft Office.

Behavioural Competencies:

• Behaves according to highest ethical standards.
• Thinks in terms of profit and loss.
• Anticipates and responds to the needs of customers.
• Takes responsibility and drives performance.
• Makes timely, well informed, effective decisions.
• Builds respect and cooperation and manages conflicts constructively.
• Models effective two-way communication, including feedback.
• Strives for continuous learning and self-development