Job Vacancies at Fidelity Services Group

• A vacancy has avail itself for a PA / Branch Administrator in Midrand Noordwyk reporting to the Branch Manager, the overall purpose of this position is to provide administrative / secretarial support to the Branch Manager.

Key areas of responsibility will include:

• Sorting of correspondence and proper filing of all office documents.
• Answering the telephone, screening calls and taking messages.
• Organizing travel arrangements i.e., flights bookings, accommodation and transport arrangements as and when required.
• Diary management - coordinating of meetings.
• Drawing up of various operational reports.
• Preparing information for financial reporting – Moss / GL Accounts.
• Prepare Power point presentations.
• Ordering and monitoring of stationary for the office.
• Assisting in queries and other delegated tasks.
• Adherence to the POPI ACT.
• Processing of Payroll orders
• Ad hoc calls to Clients on service levels.
• Dealing with Client complaints.
• Resolve pay queries escalated to Senior Management.
• Load bonuses / allowances / salary deductions
• Process leave / sick leave / unpaid leave / maternity leaves etc.

Qualifications, experience and other competencies required:

• Administration / Secretarial qualification
• At least 2 – 3 years’ experience in a similar position
• Knowledge of the SAP and payroll systems are beneficial.
• Computer literacy – Excel (advance), Word, Power Point and Outlook
• Experience working in the Security Industry will be a major advantage.
• Knowledge of Purchase orders, Cappex, Invoices & quotation advantage
• Strong interpersonal and communication skills with diplomacy and tact and ability to interact effectively at all levels.
• Should be able to work independently, proactively and use initiative.
• Ability to work under pressure and meet deadlines.
• Accuracy and high methodical working methods are required.
• Ability to maintain confidentiality and handle office matters with utmost professionalism.
• Exposure or experience in a previous senior admin position would be an advantage.
• Clear criminal record.
• Willing to work extended hours when required

Core Competencies:

• Planning
• Leadership
• Organizational skills
• Interpersonal skills
• Communication
• Customer Focused.

go to method of application »

Reporting to:  Sales Manager

PURPOSE: To effectively quote and sign up potential clients requiring the services of ADT Security.

Main purpose of job:  

• Source and sell armed monitoring and armed response agreements to potential new customers 
• Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers 
• Achieve and exceed monthly sales targets for new customers and hardware sales 

Qualification & experience: 

• Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG) 
• Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous 
• Matric or equivalent 

Job requirements & other attributes: 

• Self-motivated and energetic 
• Selling skills 
• Good organisational and time management skills 
• Excellent communication (written & verbal), presentation and negotiation skills 
• Computer Literate (MS Office, Email and Internet) 
• Presentable and of sober habits 
• Valid driver’s licence and own reliable vehicle 
• Hunter for new business 
• Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms) 

Duties:  

• Generate and close self-sourced deals 
• Follow up on all leads received internally and via telesales  
• Sell security solutions to new and existing clients 
• Create solid & long-standing relationships with estate agents, builders, architects etc. 
• Daily, weekly and monthly reporting 
• Motivated to achieve and exceed sale targets 
• Maintain all administrative duties pertaining to sales 

Performance Standards  

• Achieve both targets for revenue sales & for new clients 
• Maintain a high standard of relationship with existing Estate clients 
• Ensure that all leads and quotes are followed up on time 

Competencies (Technical & Behavioural) 

• Drive for results 
• Action oriented 
• Customer focus 
• Perseverance 
• Functional/Technical skills 
• Problem solving 
• Technical Learning 
• Assertive  
• Sense of urgency  
• Adaptable  

Closing Date 16 May 2023